Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1994 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 207 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 207, in the owner's own words
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?. *AK
THE DRIVER SIDE DOOR BOLT CAME OUT AND WEAKENED THE PART THAT CONNECTS THE DOOR TO THE CAR AND ALMOST MADE THE DOOR FALL OFF. IT HAD TO BE WELDED BACK TOGETHER. *JB
THE DOOR ON THE DRIVER'S SIDE WAS COMING OFF AT THE HINGES. OWNER TOOK VEHICLE TO THE DEALERSHIP, AND WAS RECOMMENDED TO RANCHO MOTOR COMPANY WHO DID THE REPAIRS. *AK
DRIVER SIDE DOOR HINGE WELD DETACHED FROM THE FRAME. ALSO, FRONT PASSENGER SIDE DOOR HINGE WELD WAS STARTING TO SEPARATE FROM THE FRAME. *AK
THE WELD WHICH HELD THE DOOR TO THE FRAME CRACKED AND CAUSED THE DOOR TO SEPARATE FROM THE BODY OF THE VEHICLE. DEALER HAD BEEN CONTACTED.*AK CONSUMER FOUND NHTSA ACTION NUMBER PE95047 IN THE INVESTIGATIONS DATABASE, THE CONSUMER WAS TOLD BECAUSE THE MILEAGE WAS SO HIGH THAT THE FAILURE WAS A RESULT OF WEAR AND TEAR. *SLC *JB
1994 JEEP CHEROKEE SPORT 4WD. DRIVER'S DOOR TOP HINGE WELDED TO THIN METAL ON FENDER. WELD HAS BROKEN AND DOOR IS LOOSE. CALLED TWO JEEP DEALERS AND THEY KNOW ABOUT THIS PROBLEM AND SAY THAT A LOT OF JEEPS HAVE THIS CONDITION. QUOTED ALMOST THE SAME PRICE FROM BOTH OVER THE PHONE WITHOUT LOOKING AT THE CAR ($500.00). APPARENTLY THEY DO A LOT OF THESE REPAIRS AND THEY HAVE A FIX. THEY WELD A THICK PLATE BEHIND THE FENDER AND THEN WELD THE HINGE TO THAT PLATE.*AK
DRIVER SIDE DOOR FELL OFF ON 1994 JEEP CHEROKEE. TOP HINGE BROKE OFF.*AK
THE DRIVER'S DOOR OPENED, WHILE THE VEHICLE WAS IN MOTION. *JB
THE DRIVER SIDE DOOR HINGE SEPARATED FROM THE VEHICLE. *JB
CONSUMER STATES THAT THE DRIVERS DOOR DETACHED COMPLETELY FROM THE VEHICLE WHEN THE DRIVER OPENED THE DOOR. TS
I COMPLAINED ABOUT THIS BEFORE ON THIS WEB SITE AND THE INVESTIGATION WAS CLOSED FOR THE SECOND TIME. I HAD THIS FIXED AND IT HAS BROKEN AGAIN IN LESS THAN A YEAR! NOW THE PASSANGER SIDE IS STARTING TO CRACK. AS MANY PEOPLE THAT HAVE COMPLAINED ABOUT THIS AND NOTHING HAS BEEN DONE IS FRUSTRATING! THIS IS A HUGE SAFETY PROBLEM. NOBODY HAD CONTACTED ME ABOUT THIS I HAVE PICTURES. I HAVE A CHILD THAT RIDES IN THIS VEHICLE (THIS IS THE ONLY ONE I OWN) AND I FEAR THAT SOMETHING BAD COULD HAPPEN IF CHRYSLER/JEEP IS NOT HELD ACCOUNTABLE FOR THIS DEFECT. PLEASE HELP!!!! DT
THERE IS A DEFECT IN DOOR HINCH ATTACHMENTS. WHILE OPENING DRIVER'S SIDE DOOR IF FELL OFF.DEALER CONTACTED.*AK
THE DEALER REPAIRED THE LEFT SIDE DOOR HINGE (10/98) WITH NO COST TO ME. NOW THAT THE RIGHT SIDE HAS FAILED, THEY REFUSE TO REPAIR THE FAULTY PART UNDER THE SERVICE BULLETIN.
ALL DOOR ASSEMBLY WELDS ARE FAILING, HAVE TRIED SENDING MAIL TO CHRYSLER NO RESPONSE TRIED TO DEAL WITH LOCAL DEALER, NO RESPONSE, JUST SEEM TO BE GETTING THE RUN AROUND , PER BODY SHOPS IN THIS AREA THIS IS A BIG PROBLEM WITH JEEP.*AK
WHILE GETTING OUT OF VEHICLE DOOR CAME OFF THE HINGES. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE DOOR WAS DEFECTIVE, AND THE CONSUMER IS REQUESTING THE MANUFACTURER PERFPRM THE REPAIR AT NO COST. *YH
WHILE VEHICLE WAS PARK DRIVER'S SIDE DOOR HINGES BROKE OFF WHILE OPENING THE DOOR. THE DEALERSHIP IS AWARE OF THE PROBLEM.
BROKEN UPPER FRONT DOOR HINGE. HINGE BROKE AT WELD POINT TO BODY.*AK
DRIVER'S DOOR SEPARATED FROM HINGE. DEALER HAS REPAIRED VEHICLE; HOWEVER, IT HAS SEPARATED AGAIN. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
PLEASE HELP ME, I HAVE SOME PROBLEMS WITH MY JEEP BUT NONE OF THEM ARE ACTUAL RECALLS. I CAN'T AFFORD TO FIX THEM MYSELF. PLEASE SEND ME IN THE RIGHT DIRECTION. NO SAFETY DEFECT LISTED. *AK
INVESTIGATION EA-01-005; HINGES ON DOORS ARE LOOSENING, CONSUMER HAS TO LIFT TO CLOSE AND LOCK DOOR, PROBLEM WILL PROGRESS, CAUSING DOOR TO COME COMPLETELY OFF, DEALER WAS CONTACTED AND IS AWARE OF PROBLEM.*AK. CONSUMER SPOKE TO THE MANFACTURER AND WAS INFORMED THAT IF THE VEHICLE WAS OVER 50,000 MILES IT WAS CONSUMER'S RESPONSIBILITY.*JB
DOOR WOULD NOT SHUT PROPERLY. BOTTOM HINGE ON FRONT LEFT DOOR BROKE. CONTACTED DEALER.*AK *YH
MY DRIVER'S SIDE DOOR STARTED TO SAG/FALL OFF IN MAY OF 1999. I CONTACTED CHRYSLER AND THEY PROCEEDED TO WELD IT FOR ME. IT IS SAGGING AGAIN. OF MORE CONCERN, THE PASSENGER SIDE DOOR IS FALLING OFF. I HAVE A SMALL CHILD AND AM AFRAID FOR HER SAFETY. WIND RUSHES IN WHILE DRIVING. CHRYSLER SAYS YOU HAVE TO ESTABLISH A RECALL BEFORE THEY WILL FIX IT AGAIN. I UNDERSTAND THE COST TO BE AROUND $700. AFTER RESEARCHING THE WEB I HAVE FOUND 149 OTHER COMPLAINTS FOR THIS YEAR. I HAVE READ THAT BODY SHOP PERSONNEL REPORT THEY HAVE NEVER SEEN A 2-DOOR JEEP WITH THE DOORS NOT FALLING OFF. OBVIOUSLY, IT IS A DEFECTIVE DESIGN. THE ENGINE SHOULD NOT OUT LIVE THE DOOR HINGE. THANK YOU FOR YOUR HELP IN RESOLVING THIS.*AK
DOOR HINGE FAILURE, CAUSED DOOR TO NOT LATCH CORRECTLY AND OPEN WHILE MAKING A TURN. *AK
DRIVER SIDE DOOR HINGE WELD FAILED IN 1998 AT APPROXIMATELY 85,000 MILES. REPAIR MADE UNDER EXTENDED WARRANTY PREVIOUSLY PURCHASED FROM DEALERSHIP. PASSANGER DOOR FAILURE ESTIMATED TO HAVE OCCURED APPROXIMATELY 9 MONTHS AGO, BUT DUE TO LIMITED USE OF PASSANGER SIDE DOOR, FAILURE OF WELD WENT UNNOTICED. THIS IS NOT A WEAR RELATED FAILURE, BUT ESSENTIALLY A DEFECTIVE WELD JOINT BETWEEN THE HINGE AND BODY. CHYSLER HAS REFUSED TO PAY FOR REPAIRS, ALTHOUGH THE CAR WAS COVERED UNDER AN EXTENDED WARRANTY OF 7 YEARS. TECHNICALLY, THE CAR IS 7 MONTHS OUT OF ITS EXTENDED WARRANTY, AND DRIVER DOOR HAD THE IDENTICALLY SAME FAILURE.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .