RoadVitals

1994 Jeep Cherokee Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
519
Latest Oct 13, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
65

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1994 Jeep Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

207
reports

From owner reports, verbatim

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

NHTSA ID 10743933 · filed Jul 27, 2015

1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?. *AK

NHTSA ID 10090916 · filed Sep 13, 2004
All 207 reports naming body & structure

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

80
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS

NHTSA ID 10781739 · filed Oct 13, 2015

DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM

NHTSA ID 10144414 · filed Dec 4, 2005
All 80 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

66
reports

From owner reports, verbatim

WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB

NHTSA ID 10178272 · filed Jan 10, 2007

MANUFACTURE REFUSES TO FOLLOW RECALL #94V043000....ALSO REFUSED TO BE RESPONSIBLE FOR NUMEROUS OTHER DEFECTS AS NOTED BY THEIR TECHNICAL BULLETINS, I.E. DRIVER'S DOOR FELL OFF FRAME.. *CB

NHTSA ID 10054395 · filed Jan 18, 2004
All 66 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

39
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07 *TR

NHTSA ID 10196610 · filed Jul 17, 2007

VEHICLE ACCELERATED WHILE FOOT WAS ON THE BRAKE AFTER SHIFTING FROM PARK TO REVERSE. WITH NO CONTROL OF THE VEHICLE, CONSUMER RAN INTO FOUR VEHICLES AND AN ELECTRIC POWER STATION. *JG

NHTSA ID 786000 · filed May 20, 2002
All 39 reports naming driver assistance

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

35
reports

From owner reports, verbatim

I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR

NHTSA ID 10346889 · filed Aug 2, 2010

DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK

NHTSA ID 10145196 · filed Dec 14, 2005
All 35 reports naming seat belts

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

26
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID 10735186 · filed Jul 20, 2015

VEHICLE SHUTS DOWN WHEN SLOWING TO A STOP OR DECCELERATING. REAR COLLISION AND SIDE IMPACT COLLISIONS HAVE BEEN NARROWLY AVOIDED. HAVE TRIED 4 TIMES TO HAVE IT REPAIRED BUT NO ONE HAS MADE A SOLUTION. CHRYSLER CUSTOMER SERVICE HAD NEITHER OFFERED ADVICE NOR INTEREST IN THIS MATTER. *LA

NHTSA ID 10041558 · filed Oct 9, 2003
All 26 reports naming transmission

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

20
reports

From owner reports, verbatim

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

NHTSA ID 10743933 · filed Jul 27, 2015

DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.*AK

NHTSA ID 10089171 · filed Aug 18, 2004
All 20 reports naming interior & seats

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

17
reports

From owner reports, verbatim

WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR

NHTSA ID 10210220 · filed Nov 28, 2007

1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER. *NM

NHTSA ID 10181627 · filed Jan 31, 2007
All 17 reports naming tires & wheels

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

13
reports

From owner reports, verbatim

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 - *NM

NHTSA ID 10145831 · filed Dec 21, 2005

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE STEERING BOLT BROKE LOOSE AND IT IS CAUSING THE STEERING WHEEL TO JUMP AROUND CAUSING A LOSS OF STEERING. DEALER NOTIFIED. NLM DEALER STATED THAT THE VEHICLE ISN'T COVERED BY RECALL# 9V069000. SCC

NHTSA ID 8020041 · filed Oct 2, 2002
All 13 reports naming steering

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

13
reports

From owner reports, verbatim

IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).*AK

NHTSA ID 10086193 · filed Aug 4, 2004

VEHICLE UNEXPECTEDLY SHUTS DOWN, USUALLY WHILE SLOWING DOWN AT INTERSECTION. HAPPENS ABOUT ONCE WEEKLY. STARTS IMMEDIATLY AFTER COASTING TO STOP. RUNS FLAWLESSLY AT ALL OTHER TIMES.*AK

NHTSA ID 10033462 · filed Aug 25, 2003
All 13 reports naming electrical

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

12
reports

From owner reports, verbatim

AIR CONDITIONING WATER LEAKS INSIDE OF VEHICLE THROUGH FIREWALL. WOULD NOT GO OUTSIDE FOR EVAPORATION.

NHTSA ID 887817 · filed May 9, 2001

THE JEEP IS ONLY 6 YEARS OLD...WHY IS THERE A PROBLEM WITH EITHER OF THESE CONPONENTS? HOW MUCH SHOULD IT REALLY COST?

NHTSA ID 728442 · filed Aug 19, 2000
All 12 reports naming heating & air conditioning

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

11
reports

From owner reports, verbatim

WINDOWS IN THE JEEP DO NOT OPERATE BECAUSE THE WIRING HARNESS IS BROKEN. THE DEALER IS AWARE OF PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK

NHTSA ID 838070 · filed May 18, 1999

LEFT DOOR PULLING AWAY FROM WELD, DIFFICULT TO CLOSE, RAIN LEAKS IN, LOUD WIND SOUNDS, RIGHT DOOR STARTING TO DO SAME THING.

NHTSA ID 701789 · filed Jan 1, 1999
All 11 reports naming visibility

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

10
reports

From owner reports, verbatim

THE GEAR SHIFT BOX FAILED AND CAUSED THE DRIVE SHAFT TO FALL OUT THE VEHICLE. *NLM

NHTSA ID 10018078 · filed Jun 1, 2003

THE VEHICLE VIOLENTLY JERKED AND DID NOT ACCELERATE PAST 20 MPH, THE TRANSMISSION WAS REPLACED TWICE. *JB

NHTSA ID 10009299 · filed Feb 25, 2003
All 10 reports naming powertrain (other)

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

10
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID 10735186 · filed Jul 20, 2015

AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR

NHTSA ID 10632026 · filed Sep 9, 2014
All 10 reports naming fuel system

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

8
reports

From owner reports, verbatim

WHILE DRIVING 25 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO HOSPITAL. *AK

NHTSA ID 10049993 · filed Dec 3, 2003

WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED 4 BROKEN RIBS. *AK

NHTSA ID 10042751 · filed Oct 10, 2003
All 8 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

7
reports

From owner reports, verbatim

THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB

NHTSA ID 10101325 · filed Nov 9, 2004

DOOR HINGE WELDS ON BOTH FRONT DOORS BREAKING LOOSE. DEALER WILL NOT REPAIR. REAR SPRINGS SAGGING CAUSING VEHICLE TO SIT LOWER ON DRIVERS SIDE.

NHTSA ID 700930 · filed Nov 27, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TRAILER HITCH PULLED OUT OF FRAME RAILS, CAUSING CAMPER TO DROP ONTO ROADWAY. *SD

NHTSA ID 487445 · filed Oct 28, 1995

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .