1994 Jeep Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1994 Jeep Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure20736.0%
- Engine8013.9%
- Brakes6611.5%
- Driver assistance396.8%
- Seat belts356.1%
- Transmission264.5%
- Interior & seats203.5%
- Tires & wheels173.0%
- Steering132.3%
- Electrical132.3%
- Visibility111.9%
- Powertrain (other)101.7%
- Fuel system101.7%
- Airbags81.4%
- Suspension71.2%
- Other / unspecified10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?. *AK
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS
DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB
MANUFACTURE REFUSES TO FOLLOW RECALL #94V043000....ALSO REFUSED TO BE RESPONSIBLE FOR NUMEROUS OTHER DEFECTS AS NOTED BY THEIR TECHNICAL BULLETINS, I.E. DRIVER'S DOOR FELL OFF FRAME.. *CB
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07 *TR
VEHICLE ACCELERATED WHILE FOOT WAS ON THE BRAKE AFTER SHIFTING FROM PARK TO REVERSE. WITH NO CONTROL OF THE VEHICLE, CONSUMER RAN INTO FOUR VEHICLES AND AN ELECTRIC POWER STATION. *JG
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR
DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE SHUTS DOWN WHEN SLOWING TO A STOP OR DECCELERATING. REAR COLLISION AND SIDE IMPACT COLLISIONS HAVE BEEN NARROWLY AVOIDED. HAVE TRIED 4 TIMES TO HAVE IT REPAIRED BUT NO ONE HAS MADE A SOLUTION. CHRYSLER CUSTOMER SERVICE HAD NEITHER OFFERED ADVICE NOR INTEREST IN THIS MATTER. *LA
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.
DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.*AK
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR
1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER. *NM
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 - *NM
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE STEERING BOLT BROKE LOOSE AND IT IS CAUSING THE STEERING WHEEL TO JUMP AROUND CAUSING A LOSS OF STEERING. DEALER NOTIFIED. NLM DEALER STATED THAT THE VEHICLE ISN'T COVERED BY RECALL# 9V069000. SCC
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).*AK
VEHICLE UNEXPECTEDLY SHUTS DOWN, USUALLY WHILE SLOWING DOWN AT INTERSECTION. HAPPENS ABOUT ONCE WEEKLY. STARTS IMMEDIATLY AFTER COASTING TO STOP. RUNS FLAWLESSLY AT ALL OTHER TIMES.*AK
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONING WATER LEAKS INSIDE OF VEHICLE THROUGH FIREWALL. WOULD NOT GO OUTSIDE FOR EVAPORATION.
THE JEEP IS ONLY 6 YEARS OLD...WHY IS THERE A PROBLEM WITH EITHER OF THESE CONPONENTS? HOW MUCH SHOULD IT REALLY COST?
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WINDOWS IN THE JEEP DO NOT OPERATE BECAUSE THE WIRING HARNESS IS BROKEN. THE DEALER IS AWARE OF PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
LEFT DOOR PULLING AWAY FROM WELD, DIFFICULT TO CLOSE, RAIN LEAKS IN, LOUD WIND SOUNDS, RIGHT DOOR STARTING TO DO SAME THING.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE GEAR SHIFT BOX FAILED AND CAUSED THE DRIVE SHAFT TO FALL OUT THE VEHICLE. *NLM
THE VEHICLE VIOLENTLY JERKED AND DID NOT ACCELERATE PAST 20 MPH, THE TRANSMISSION WAS REPLACED TWICE. *JB
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE DRIVING 25 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO HOSPITAL. *AK
WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED 4 BROKEN RIBS. *AK
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB
DOOR HINGE WELDS ON BOTH FRONT DOORS BREAKING LOOSE. DEALER WILL NOT REPAIR. REAR SPRINGS SAGGING CAUSING VEHICLE TO SIT LOWER ON DRIVERS SIDE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TRAILER HITCH PULLED OUT OF FRAME RAILS, CAUSING CAMPER TO DROP ONTO ROADWAY. *SD
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .