1994 Jeep Cherokee Owner Complaints

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000...UPDATED 02/01/16 *BF UPDATED 02/05/16*LJ, 04/19/18 *JB *JS

NHTSA ID

10781739

Incident

Oct 9, 2015

Mileage

164,000 mi

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

NHTSA ID

10743933

Incident

Oct 19, 2012

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED BY THE MANUFACTURER IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10735186

Incident

Sep 19, 2002

AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACTURER. I WOULD HOPE THAT IF IT WAS IMPORTANT ENOUGH TO SEND ME A RECALL NOTICE IT WOULD BE IMPORTANT ENOUGH TO GET THE ISSUE FIXED. *TR

NHTSA ID

10632026

Incident

Sep 9, 2014

LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/JEEP AT THE 1-800 NUMBER, I RECEIVE "THE PARTS ARE ON ORDER AS WELL AS THERE IS A SHORTAGE OF PARTS". THIS HAS GONE ON FOR 11 MONTHS NOW WITH NO RESOLUTION IN SITE. HOW LONG IS CHRYSLER ALLOWED TO PUT OFF INSTALLING THE TRAILER HITCHES ON THE VEHICLES? I PURCHASED A NEW WRANGLER IN APRIL 14 WITHOUT A TRAILER HITCH AND REQUESTED ONE BE PUT ON AND WITHIN A MONTH THE DEALERSHIP INSTALLED THE HITCH. SO IS THERE REALLY A SHORTAGE? I DRIVE THE GRAND CHEROKEE TO WORK EVERY DAY AND WOULD LIKE TO HAVE THE TRAILER HITCH INSTALLED AS SOON AS POSSIBLE.IT HAS BEEN ALMOST 12 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE RESOLUTION NOW. PLEASE LET ME HOW THIS ISSUE IS GOING TO PROCEED AND BE RESOLVED. *TR

NHTSA ID

10605495

Incident

Aug 1, 2013

FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNELS SAY THE GAS TANK WAS IN THE WRONG PLACE AND IT JUST COULDN'T BE STOPPED. THE ENTIRE FAMILY, TWO CHILDREN, AGES 4 AND 11, AND THE PARENTS WERE KILLED IN THIS ACCIDENT. I MYSELF DRIVE A 2004 JEEP GRAND CHEROKEE AND HAVE HAD IT CHECKED OUT AND MY GAS TANK IS IN THE BACK OF THE REAR AXLE AND NOT IN FRONT OF IT. I HAVE 2 CHILDREN, AGES 7 AND 12. PLEASE LOOK INTO THIS MATTER AND CORRECT IT AS SOON AS POSSIBLE. THIS IS TAKING MORE AND MORE LIVES AND IT DOESN'T HAVE TO BE THIS WAY. RECALL THE JEEPS AND MAKE CHRYSLER FIX THERE MESS UP. *TR

NHTSA ID

10409104

Incident

Jun 26, 2011

I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR

NHTSA ID

10346889

Incident

Jul 28, 2010

Mileage

242,505 mi

CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE. *KB

NHTSA ID

10223937

Incident

Jan 1, 1901

WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR

NHTSA ID

10210220

Incident

Nov 27, 2007

TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES AS WELL AS CUTS AND SCRATCHES ON HER KNEES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 177,264. UPDATED 09/06/07 *TR

NHTSA ID

10196610

Incident

Jul 10, 2007

Mileage

177,264 mi

1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT OF THE DIFFERENTIAL CASE. THE CONSUMER RAN A SAFE DISTANCE AND WATCH THE VEHICLE BURN BECAUSE THERE WAS NOTHING HE COULD DO. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER AND EXTINGUISHED THE FLAMES. THE FIRE WAS CAUSED BY THE FACTORY SPARE WHICH WAS TOO SMALL (T-155/90 D16 26", WITH 28.8 TIRES ON IT). THE CONSUMER REQUESTED FULL RETAIL VALUE OF THE TRUCK FROM THE MANUFACTURER. *NM

NHTSA ID

10181627

Incident

Feb 1, 1901

WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB

NHTSA ID

10178272

Incident

Dec 20, 2006

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/2006 - *NM

NHTSA ID

10145831

Incident

Dec 14, 2005

DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK

NHTSA ID

10145196

Incident

Jul 1, 2005

Mileage

150,000 mi

DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM

NHTSA ID

10144414

Incident

Dec 2, 2005

Mileage

235,000 mi

CONSUMER'S VEHICLE SHUTS OFF AFTER STARTING IT. ONCE DRIVING THE VEHICLE, IT ALSO CUTS OFF IN TRAFFIC.*AK

NHTSA ID

10115142

Incident

Mar 7, 2005

Mileage

120,000 mi

THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB

NHTSA ID

10101325

Incident

Nov 1, 2004

WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD NOISE AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. *AK

NHTSA ID

10097773

Incident

Oct 25, 2004

1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME TO TAKE IT TO THE DEALER BUT THAT I WOULD HAVE TO PAY FOR THE REPAIR DUE TO WARRENTY EXPIRATION. THIS IS A KNOWN MFG DEFECT. SHOULDNT THEY BE REQUIRED TO REPAIR THE FAILURE?. *AK

NHTSA ID

10090916

Incident

Sep 9, 2004

Mileage

168,000 mi

DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.*AK

NHTSA ID

10089171

Incident

Aug 16, 2004

Mileage

130,000 mi

IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).*AK

NHTSA ID

10086193

Incident

Feb 1, 1998

WORKING 450 MILES FROM MY HOME I WAS GOING THROUGH AN INTERSECTION I HEARD AN AWFUL SOUND OF METAL CLUNKING AROUND IN ENGINE (LOUD). PULLED INTO A REPAIR SHOP AND WAS INFORMED THAT I HAD A VERY BAD EXHAUST LEAK. THE RATTLING HAS STOPPED UPON MY ARRIVAL SO HE NEVER HEARD IT. MAN INFORMED ME TO TAKE IT SLOW ON WAY HOME BUT GET IT LOOKED AT VERY SOON.ON MY WAY BACK, THE RADIATOR FAN STARTED MARKING A NOISE LIKE IT WAS HITTING SOMETHING. PULLED OVER AND SAW THAT A BOLT WAS READY TO FALL OF THE FAN. TIGHTENED AS BEST AS I COULD &. ALSO NOTICED THAT A BOLT TO THE SHROUD MISSING. ALSO SAW THAT THE FAN BLADES HAS SHEARED OFF THE BOTTOM OF THE SHROUD. CUT WAS FRESH. NOW THE FAN WAS STILL HITTING THE SHROUD BUT ONLY WHEN I ACCELERATED FOR TAKE OFF. NEXT DAY, JEEP RUNNING LOUD & ROUGH.UPON RETURNING HOME, MECHANIC CRAWLED UNDER AND IMMEDIATELY COULD SEE THAT THERE WAS A PROBLEM WITH THE RIGHT MOTOR MOUNT. HE THEN LOOKED AT THE ENGINE AND NOTICED THAT IT WAS NOT SITTING LEVEL. CONCLUSIONS WERE FORMED THAT DUE TO THE ENGINE DROPPING FROM 3 BOLTS SHEARING OFF THE RIGHT MOUNT (ONLY ONE BOLT REMAINED!), EVERYTHING HAD STARTED TO MALFUNCTION. THE EXHAUST LEAK WAS DUE TO THE SHIFTING OF THE ENGINE. ALSO, BRAKES WERE STARTING TO FAIL. FAN HITTING DUE TO THE ENGINE SHIFT. WILL INFORM YOU OF THE ACTUAL NECESSARY REPAIRS AS I AM MADE AWARE OF THE EXTENT OF THE DAMAGE. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION AND I CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS. MY JEEP HAS 121,000 MILES ON IT. 1994 JEEP CHEROKEE COUNTRY SPORT 2 DOOR. I NEVER GO OFF-ROADING AND MY JEEP IS USED TO TRANSPORT ME TO WORK. ALL HIGHWAY DRIVING EXCEPT SOME CITY ROADS. AFTER REVIEWING OTHER COMNSUMER COMPLAINTS ON YOUR WEBSITE, IT IS VERY APPARENT THAT THIS PROBLEM IS A DEFECT FROM THE CHRYSLER CORP. WHAT IS BEING DONE TO REMEDY THIS SITUATION?*AK

NHTSA ID

10080378

Incident

Jul 2, 2004

Mileage

115,000 mi

I BOUGHT A JEEP CHEROKEE NEW IN 1994. I FIRMLY BELIEVE IN THE USE OF SAFETY BELTS AND HAVE ALWAYS USED THEM. I HAVE REPLACED THE THE LOCKING PART OF THE BELT THREE TIMES SINCE I HAVE OWNED MY JEEP. IREALIZE MY VEHICLE IS OLDER BUT I DONT THINK THESE BUCKLES SHOULD KEEP FAILING. I AM NOW LOOKING TO REPLACE IT AGAIN AS IT HAS FAILED AGAIN!!!!!! TO REPLACE IT NEW IS $150 AND UP. I HAVE TALKED TO SEVERAL USED PARTS DEALERS AND THEY TOLD ME AS FAST AS THEY GET SOME IN THEY ARE SOLD. I PERSONALLY DON'T FEEL THESE BUCKLES ARE SAFE AT ALL. IF THEY FAIL UNDER NORMAL USE HOW WELL WILL THEY HOLD UP UNDER THE STRESS OF A CRASH SITUATION?? I WILL NOT DRIVE WITHOUT A SAFETY BELT BUT I DON'T THINK I SHOULD HAVE TO KEEP SPENDING MONEY TO REPLACE A DEVICE THAT IS SUPPOSED TO PROTECT YOU BUT KEEPS FAILING. *AK

NHTSA ID

10075342

Incident

Jun 14, 2004

Mileage

38,000 mi

THE DRIVER SIDE DOOR BOLT CAME OUT AND WEAKENED THE PART THAT CONNECTS THE DOOR TO THE CAR AND ALMOST MADE THE DOOR FALL OFF. IT HAD TO BE WELDED BACK TOGETHER. *JB

NHTSA ID

10064601

Incident

Apr 5, 2004

SEAT BELT BUCKLE LATCH BROKE . *AK

NHTSA ID

10063925

Incident

Mar 24, 2004

Mileage

150,000 mi