ENGINE AND ENGINE COOLING
2017 Jeep Grand Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 363 NHTSA owner-reported complaints for the 2017 Jeep Grand Cherokee, most frequently naming the engine, electrical and powertrain (other) categories. 6 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 350 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2021 | 1 | 183 |
| Aug 2021 | 3 | 186 |
| Sep 2021 | 2 | 188 |
| Oct 2021 | 3 | 191 |
| Nov 2021 | 1 | 192 |
| Dec 2021 | 1 | 193 |
| Jan 2022 | 2 | 195 |
| Feb 2022 | 2 | 197 |
| Mar 2022 | 3 | 200 |
| Apr 2022 | 1 | 201 |
| May 2022 | 1 | 202 |
| Jun 2022 | 6 | 208 |
| Aug 2022 | 8 | 216 |
| Sep 2022 | 3 | 219 |
| Oct 2022 | 2 | 221 |
| Nov 2022 | 3 | 224 |
| Dec 2022 | 4 | 228 |
| Jan 2023 | 2 | 230 |
| Feb 2023 | 2 | 232 |
| Mar 2023 | 2 | 234 |
| Apr 2023 | 9 | 243 |
| May 2023 | 2 | 245 |
| Jun 2023 | 3 | 248 |
| Jul 2023 | 4 | 252 |
| Aug 2023 | 3 | 255 |
| Sep 2023 | 6 | 261 |
| Oct 2023 | 1 | 262 |
| Nov 2023 | 2 | 264 |
| Jan 2024 | 2 | 266 |
| Feb 2024 | 3 | 269 |
| Mar 2024 | 2 | 271 |
| Apr 2024 | 5 | 276 |
| May 2024 | 2 | 278 |
| Jun 2024 | 2 | 280 |
| Jul 2024 | 3 | 283 |
| Aug 2024 | 2 | 285 |
| Sep 2024 | 3 | 288 |
| Oct 2024 | 4 | 292 |
| Nov 2024 | 2 | 294 |
| Dec 2024 | 2 | 296 |
| Jan 2025 | 6 | 302 |
| Feb 2025 | 5 | 307 |
| Mar 2025 | 6 | 313 |
| Apr 2025 | 1 | 314 |
| May 2025 | 3 | 317 |
| Jun 2025 | 4 | 321 |
| Jul 2025 | 3 | 324 |
| Aug 2025 | 1 | 325 |
| Sep 2025 | 4 | 329 |
| Oct 2025 | 5 | 334 |
| Nov 2025 | 5 | 339 |
| Dec 2025 | 6 | 345 |
| Jan 2026 | 6 | 351 |
| Feb 2026 | 2 | 353 |
| Mar 2026 | 3 | 356 |
| Apr 2026 | 2 | 358 |
| May 2026 | 2 | 360 |
| Jun 2026 | 1 | 361 |
| Jul 2026 | 1 | 362 |
| Aug 2026 | 1 | 363 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine10722.1%
- Electrical8718.0%
- Powertrain (other)8617.8%
- Driver assistance418.5%
- Fuel system336.8%
- Brakes296.0%
- Steering183.7%
- Interior & seats183.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report
- NHTSA ID
- 11754248
- Incident
- Jul 20, 2026
After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.
- NHTSA ID
- 11751590
- Incident
- Jul 1, 2025
The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The accelerator pedal was replaced, and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 85,000.
- NHTSA ID
- 11747367
- Incident
- Jun 14, 2024
- Mileage
- 85,000 mi
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. Repeated occurrences. Prior dealership complaint before recall awareness. 2) Unresolved drivability issues after transmission work Q: How was your safety or the safety of others put at risk? A: Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No, they couldn't reproduce the problem. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: Dealership Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No. They first appeared in 2023
- NHTSA ID
- 11739098
- Incident
- Jan 15, 2022
My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it. Why was the 2017 not included in your recall of the Power Transfer Case? Repair shop diagnosed problem the last time it happened as the PTC! I am an Attorney and want this included in your 2019-2023 recall! Please do not force me to file a lawsuit to fix this safety issue!
- NHTSA ID
- 11737363
- Incident
- Apr 9, 2026
I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road. When I attempted to reverse it hesitated again and the R symbol started flashing and the engine light came on. The engine codes are P1D97 Clutch A or D defective and P1DB8 Unintended Torque applied while in neutral. Now it's not even drivable.
- NHTSA ID
- 11734756
- Incident
- Mar 31, 2026
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the vehicle went into LIMP Mode and lost automotive power while driving 50 MPH on twelve occasions. The check engine warning light was illuminated on four occasions. There was an abnormal growling sound coming from the vehicle. There was an odor of smoke inside the vehicle. The contact pulled over and restarted the vehicle. The contact stated that the vehicle vibrated while stopped. The vehicle was towed and taken to an independent mechanic and unknown parts were replaced. The vehicle was taken to the local dealer to be diagnosed, but there was no fault codes retrieved. The dealer declined a buy back. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,556.
- NHTSA ID
- 11733490
- Incident
- Jan 16, 2026
- Mileage
- 78,556 mi
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then started the vehicle and shifted into park(P). The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed or while the vehicle was stopped, the vehicle hesitated and jerked while shifting from a lower to a higher gear. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
- NHTSA ID
- 11727231
- Incident
- Mar 19, 2026
- Mileage
- 76,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; STRUCTURE:BODY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
STRUCTURE:BODY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
ELECTRICAL SYSTEM; STRUCTURE:BODY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
ELECTRICAL SYSTEM; POWER TRAIN
Power Liftgate Inoperative.
STRUCTURE:BODY
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
POWER TRAIN
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 11 | 3 | 0 | 51.0 |
| 2025 | 65 | 3 | 0 | 62.9 |
| 2024 | 239 | 15 | 0 | 61.0 |
| 2023 | 378 | 20 | 1 | 64.6 |
| 2022 | 256 | 12 | 2 | 68.0 |
| 2021 | 399 | 12 | 0 | 57.7 |
| 2020 | 229 | 3 | 1 | 66.5 |
| 2019 | 358 | 7 | 3 | 66.8 |
| 2018 | 846 | 11 | 3 | 67.6 |
| 2017Viewing | 363 | 6 | 3 | 67.8 |
| 2016 | 308 | 9 | 3 | 68.3 |
| 2015 | 1,350 | 10 | 8 | 71.3 |
| 2014 | 2,372 | 19 | 10 | 66.9 |
| 2013 | 800 | 10 | 6 | 64.0 |
| 2012 | 1,638 | 11 | 7 | 65.8 |
| 2011 | 1,639 | 6 | 6 | 62.1 |
| 2010 | 117 | 5 | 0 | 52.7 |
| 2009 | 138 | 3 | 0 | 45.2 |
| 2008 | 733 | 5 | 0 | 49.8 |
| 2007 | 1,108 | 7 | 2 | 56.4 |
| 2006 | 1,280 | 6 | 2 | 57.1 |
| 2005 | 2,051 | 5 | 1 | 54.6 |
| 2004 | 1,294 | 14 | 4 | 63.9 |
| 2003 | 762 | 10 | 4 | 63.5 |
| 2002 | 1,476 | 16 | 7 | 62.6 |
| 2001 | 883 | 10 | 4 | 63.9 |
| 2000 | 1,447 | 12 | 5 | 63.5 |
| 1999 | 1,638 | 10 | 5 | 62.3 |
| 1998 | 1,028 | 10 | 7 | 69.2 |
| 1997 | 991 | 11 | 7 | 66.5 |
| 1996 | 893 | 12 | 8 | 68.3 |
| 1995 | 719 | 11 | 11 | 69.2 |
| 1994 | 588 | 8 | 12 | 70.2 |
| 1993 | 555 | 12 | 17 | 67.4 |
| 1992 | 3 | 0 | 6 | — |
| 1991 | 6 | 0 | 5 | — |
| 1990 | 5 | 0 | 3 | — |
| 1989 | 5 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.