2017 Chevrolet Bolt EV

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

In October 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE) on 2017-2020 Model Year (MY) Chevrolet Bolt vehicles based on complaints received alleging that the vehicles caught fire under the seating area while parked and unattended. At the time, ODI had received 2 Vehicle Owner Questionnaires (VOQs) and several field reports. All complaints alleged vehicles caught fire during or after electrical charging.ODI's review found vehicle thermal events occurred during and/or at the end of the battery module charging cycle. The information learned from NHTSA and General Motors joint vehicle inspections prompted General Motors to file Recall 20V-701 on April 29, 2021. The remedy for this recall included 1) performing diagnostic procedures to identify and replace potentially defective battery cell-module assemblies and 2) installing onboard diagnostic software, designed to detect and warn owners regarding potential issues related to changes in battery module performance over time. Until this interim remedy became available for all affected vehicles, General Motors instructed their customers to enable ?Hilltop Reserve or ?Target Charge Level, based on the vehicle-equipped technology. Enabling these technologies would limit charging capacity of the battery module to a maximum of 90 percent. General Motors then continued to investigate the root cause of these battery cell module thermal events, which would lead them to their long-term recall remedy solution. Utilizing the information obtained from the Recall 20V-701 software update, General Motors and LG Energy Solutions,the supplier of the battery cell module pack along with LG Electronics,determined the root cause of the thermal events to be the result of two simultaneous manufacturing defects occurring in the same battery cell. The defect condition appears to be aggravated by routinely charging the battery to a full or nearly full state of charge after it has been substantially depleted. The two defects, located within the same battery cell module, would cause an internal short within the battery pack, resulting in the thermal events. The manufacturing process was changed to prevent the occurrence of these two defect conditions.On July 24, 2021, General Motors filed a defect information report recalling all 2017-2018 Chevrolet Bolt and certain 2019 Chevrolet Bolt vehicles with design level N2.1 battery cell produced at the LG Ochang, Korea plant. This remedy replaces defective battery cell-modules and will prevent potential thermal events from occurring during and/or at the end of the charge cycle. The recall (21V-560) includes vehicles that were remedied under 20V-701.General Motors continued to review new data after Recall 21V-560 and learned of an incident that occurred outside of the scope of the recall population. Additional analysis led General Motors and LGES to determine that the manufacturing defects defined by Recall 21V-560 were not isolated to one battery manufacturing plant. On August 21, 2021, General Motors filed a defect information report to expand the scope of recall 21V-560. The recall (21V-650) includes all 2019-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. In view of the recall actions being taken by General Motors, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI reports cited above can be reviewed online at nhtsa.gov under the following identification numbers:11230072, 11425524, 11339878, 11365622, 11364692, 11427180, 11429891, 11374956, 11407212, 11372429, 11425225, 11415800

I am reporting a potential steering system safety defect involving my 2017 Chevrolet Bolt EV. The problem began at approximately 22,800 miles. The steering wheel developed a grinding noise, a noticeable catching/binding sensation when turned, and would not return to center normally after a turn. The condition could be felt even while the vehicle was stationary and not running by turning the steering wheel back and forth. While driving, I could feel the steering pull and catch when turning left or right. The problem gradually became worse over about two months. There were no warning lights or dashboard messages. I first tried to have the vehicle inspected by a Chevrolet dealership, but that appointment was canceled. I then took it to Lee Johnson Chevrolet in Kirkland, WA. At 23,661 miles, the dealer test drove the vehicle and documented that they verified my concern. Their diagnosis stated that the steering gear had “internal worn gear damage” and required replacement of the steering gear/rack assembly. The intermediate steering shaft bolt was also involved in the repair. I paid $4,406.56 for the repair which includes a separate $301.24 diagnostic charge. The vehicle was not covered by warranty. The repair appears to have corrected the problem. I am concerned this is a premature manufacturing or component defect rather than normal wear. The vehicle has never been in an accident or collision and had fewer than 24,000 miles when a safety-critical steering component required replacement. The progressive grinding, binding, pulling, and failure to return to center made the steering increasingly unpredictable. I have also found numerous reports from other Chevrolet Bolt owners describing similar steering problems. I believe NHTSA should investigate whether premature steering gear failure in 2017 Chevrolet Bolt EVs is a broader safety defect.

NHTSA ID

11761183

Incident

Aug 21, 2026

The steering rack on the Chevrolet Bolt EV does not return to center on turns. Over the course of the past 25k miles, my particular model has slowly began to lock up on deep turns. This occurs on sharp rights, lefts, and on both on and off ramps - especially the ones that loop around. The steering rack gets stuck on sharper turns and continuous turns, requiring force to return back to center or to get out of the turn. With hands off the wheel, the vehicle maintains its turn radius and without driver input, would inevitably turn into a barrier, object, or even another vehicle. Issues began around the 80k mark, possibly sooner, and dealer did not fully disclose this occurrence. The steering binding is a safety issue, and if left long enough might fully bind up causing an accident. It reduces my ability to sense road traction conditions and make fine adjustments.

NHTSA ID

11760811

Incident

Mar 5, 2026

Without any warning, the INFO-TAINMENT COMPUTER SYSTEM on the dashboard (BOLT EV) fails to come on, sometimes lasting up to 5 minutes. This has happened intermittently for the last 8 years and can be problematic. When the computer info-tainment is not on, I cannot control anything on the dashboard. For example: I have no back up camera and cannot see when I back up from my garage. I cannot control the heating/cooling system/ audio/ defroster(which can be dangerous because I cannot see through my front/back windsheild). The system reboots itself afer approx. 5 mins, but in the meantme, driving can be dangerous.

NHTSA ID

11760145

Incident

Jul 20, 2026

COMPONENT: Electric power steering (EPS) steering gear / rack and pinion assembly. WHAT HAPPENED: The steering gear binds internally. After a turn the wheel does not return to center and must be forced back to straight; steering feel is stiff and clunky. On at least one occasion the wheel felt stuck in place partway through a turn and I had to fight it to finish the maneuver. I nearly lost control of the vehicle. Exact date, location and speed of that incident: UNKNOWN. The condition is chronic and has worsened over time. I own two Bolt EVs (2017's); both have this defect and I am filing a separate complaint for each. Mileage on this vehicle: approx 96,000 but it's been bad since 80,000 (at the very least). SAFETY RISK: Binding steering requires manual correction after every turn, increasing risk of overcorrection, unintended lane departure and delayed emergency response. Worst at intersections, on/off ramps and parking lots. The driver cannot anticipate when the wheel will stick. WARNING LAMPS / PRIOR SYMPTOMS: [No warning lamps, messages or codes appeared] Earliest symptom: [stiff or notchy steering]. First noticed [right away when I bought the car used]. CONFIRMED BY DEALER OR SHOP: [not yet presented] INSPECTED BY MANUFACTURER, POLICE OR INSURANCE: No. AVAILABLE FOR INSPECTION: Yes — vehicle and original steering gear assembly. This failure is widely reported across Bolt EV and EUV model years. GM service information contains a diagnostic procedure for poor return of the steering wheel, indicating the manufacturer is aware of it. No safety recall has been issued, and dealer repair runs $2,500-$3,500 because the subframe must be lowered to reach the rack. Videos of the repair are available online, which also include plenty of discussion about the symptoms and dangers: [XXX] and [XXX] I request that NHTSA open an investigation into the Bolt EV/EUV steering gear as this should 100% be a priority safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11758681

Incident

Aug 15, 2026

I am experiencing a commonly reported issue with the steering rack binding and failing to self-center after a turn. Turning the steering wheel left and right has become increasingly more stiff over time. Unreliable steering, especially during turns could potentially lead to an accident/collision.

NHTSA ID

11756586

Incident

Jun 8, 2026

Steering is binding, does not return to center when turning, it has play in the steering, and rattles and shakes when driving in the highway. Dealer said it needs a steering shaft replacement. The car has been doing this since it had less than 50k miles. There were no warning lamps or messages. Since this is steering, it is dangerous and puts others at risk. The steering binding is a safety issue, and if left along long enough it might fully bind up causing an accident, and also reduces my ability to sense road traction conditions and make fine adjustments; I feel a recall is warranted because of the serious nature of this problem.

NHTSA ID

11753742

Incident

Jul 30, 2026

Infotainment unit did not come on. Connection error displayed. Backup camera did not display when in reverse.

NHTSA ID

11750295

Incident

Jul 14, 2026

Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.

NHTSA ID

11750167

Incident

Jul 13, 2026

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PI to help diagnose A/C concern

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.