RoadVitals

2023 Chevrolet Bolt EV

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 14, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
6 injuries, 0 deaths reported

Overview

Our database contains 63 NHTSA owner-reported complaints for the 2023 Chevrolet Bolt EV, most frequently naming the electrical, steering and driver assistance categories. 3 safety recalls have been issued covering this model year; and 366 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS

Dec 14, 2023
6,771 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
The risk: A fire increases the risk of injury.
The remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
General Motors, LLCManufacturer number N232421970View on NHTSA.gov

AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Aug 10, 2023
317 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
The risk: An air bag that does not deploy properly in a crash increases the risk of injury.
The remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.
General Motors, LLCManufacturer number N232414710View on NHTSA.gov

SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS

Dec 15, 2022
111,242 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
The risk: A vehicle fire can increase the risk of injury.
The remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
General Motors, LLCManufacturer number N222383790View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 29, 2026
Crash reported1 injury reported

The contact owns a 2023 Chevrolet Bolt EV. The contact stated that while driving 55 MPH, the vehicle struck a deer. The air bags failed to deploy but the steering wheel released a chemical dust accompanied by an abnormal gas odor. Due to the impact, and the seat belt locking, the driver sustained soft tissue abdominal injuries and was treated at a hospital. A Police report was filed. The vehicle was towed to a collision center after the issue however, the vehicle needed to be inspected by an insurance adjuster. The failure mileage was approximately 74,000.

NHTSA ID
11774408
Incident
Oct 26, 2026
Mileage
74,000 mi
Electrical
Filed Oct 28, 2026

THE VEHICLE EXPERIENCES AN INTERMITTENT COMPLETE LOSS OF REARVIEW VISIBILITY WHILE REVERSING, DISPLAYING A BLANK SCREEN AND A RED WARNING TRIANGLE. THIS is a severe safety hazard that violates FMVSS111. The dealership held the vehicle for more than three weeks due to extensive dashboard while wiring harness failures on the communication loop. Yet GM has failed to issue a safety recall.

NHTSA ID
11774187
Incident
Sep 3, 2026
Filed Oct 2, 2026

Reverse camera and infotainment system glitch, and doesn't work most of the time. This was known by the dealer which tried to repair it at least 3 occasions but problem still occur. Problem showed up after few months of purchase( bought brand new). This a safety concern since you cannot see if there's vehicle or people while reversing.

NHTSA ID
11768466
Incident
Sep 1, 2023
Powertrain (other)
Filed Sep 15, 2026

Both front wheel drive shaft anti-click washers on my 2023 Bolt EV fractured at 18,269 miles. The failure caused a repeatable click/clunk from the front of the vehicle on torque application — accelerating from a full stop, from a slow roll under 5 mph, or accelerating out of a coast at about 20 mph. A Chevrolet dealer confirmed both anti-click washers were cracked (Repair Order 652900). The repair required removing both front half-shafts, replacing the washers (GM P/N 42754282) and drive shaft nuts (GM P/N 13208079), and reinstalling the axles. The noise was eliminated. This is a safety issue because GM has documented in writing that this exact failure can damage the ABS wheel speed sensor, which sits directly in-line with the washer on the outboard joint of the half shaft. GM TSB 22-NA-089 (Bolt EV) and TSB 19-NA-103 (Volt) both state the fractured washer causes "possible collateral damage to the ABS wheel speed sensor," that ABS, Traction Control, and StabiliTrak lamps may illuminate intermittently, and that those systems "may be deactivated/shut off for that ignition cycle," setting DTCs P215B and C0035-C0051. Loss of anti-lock braking and stability control is a direct safety hazard. My core concern is scope. GM acknowledged this defect in 2019 (Volt, MY2016-2019) and 2022 (Bolt EV, MY2017-2019), but capped the bulletins at model years that exclude my vehicle. My 2023 Bolt EV suffered the identical failure of the identical part, fixed by GM's identical specified procedure and part numbers. Other owners report the same failure on 2020, 2022, and 2023 Bolts. I was charged $737.34 as customer-pay. The dealer submitted a warranty claim and GM rejected it, stating a BEV has no applicable powertrain coverage for this component. I request NHTSA review whether this defect extends to later model year Bolt EV/EUV vehicles and whether a recall is warranted.

NHTSA ID
11764442
Incident
Aug 27, 2026
BrakesDriver assistance
Filed Aug 14, 2026

known issue with " anti click washer on Bolt EV " and resulting damage to related components can cause loss of control acceleration, stopping and major damage and cost, no warning lights or TSB other than for previous gen but same design and same defect, inspected by dealer shows broken anti click washer and damage to other components https://gmauthority.com/blog/2022/07/heres-why-your-chevy-bolt-ev-may-have-a-clicking-sound/

NHTSA ID
11757018
Incident
Aug 14, 2026
BrakesElectricalFuel system
Filed Aug 1, 2026

The vehicle suffers from severe, unresolvable electrical failures causing recurring loss of propulsion, shifting lockouts ("No Driving Conditions" / stuck in Park), complete exterior lighting failures, and loss of communication with the Restraints Control Module (RCM) and airbag impact sensors. The primary failure involves short circuits, open circuits, poor terminal contact, and thermal damage with melted, charred wiring and exposed copper in the main harness[cite: 6]. On May 25, 2026, OnStar telematics issued a critical red alert for the Regenerative Braking System[cite: 7]. All damaged components and diagnostic reports are available for inspection upon request[cite: 6, 7]. Safety risks include sudden loss of propulsion at highway speeds, total headlight and tail light loss during night driving, and potential non-deployment or malfunction of airbag restraint systems during a collision. The issues have been repeatedly reproduced and confirmed by an authorized dealership through 7 repair attempts between Sept 2024 and Apr 2025. Diagnostic steps included opening GM TAC Case 9-13634782861, consulting GM engineers, and testing 33 ground points. On Oct 28, 2024, the dealer and an insurance adjuster officially confirmed the failures are covered under GM warranty and unrelated to any accident[cite: 8]. Symptoms first appeared on Sept 10, 2024 (at 5,144 miles) with a "Waiting initialization to shift" message, blown Fuse 58, and loss of power to the ECM. Warning signs prior to subsequent failures included "Service Trans" warnings, "Reduced Propulsion" alerts, dim headlights, Check Engine Lights, SRS/Airbag warning lights, and total shifting lockouts after hitting road bumps. Despite replacing Fuse 58 (multiple times), Fuse 64, IP Fuse 7, the underhood fuse block, ECM connector terminals, headlamp assemblies, the RCM module, and multiple airbag impact sensors, the underlying electrical instability remains unresolved.

NHTSA ID
11754113
Incident
Sep 10, 2024
Suspension
Filed Jul 1, 2026

While driving a 2023 Chevrolet Bolt during a turn maneuver, one of the two bolts (nearest the driver) holding the lower control arm (to the vehicle on the front driver side) sheared completely. An inspection of the joint suggests a fatigue failure likely due to inadequate factory assembly clamping force (pretension). Because the joint lacked the required factory torque, the joint interface slipped under normal operational loads, shifting cyclic shear and bending forces directly onto the bolt threads and shank—loads the fastener was not designed to carry alone—resulting in a fatigue fracture. The sudden failure of a primary front suspension control arm fastener while the vehicle is in motion is a safety hazard. It causes steering instability and risks a loss of vehicle control. The problem was confirmed and repaired by an independent service center/mechanic who replaced the control arm sub-assembly. The sub-assembly has been retained and is available for inspection upon request. The vehicle and failed component have not yet been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, dashboard messages. We had noticed the tire was rubbing on the wheel well during certain maneuvers for months beforehand, but we thought the wheel well liner was sagging. In hindsight this was due to the control arm not being firmly held by the bolt. When the bolt sheared my wife reported hearing a loud pop, the vehicle was still drivable but unstable, as soon as we realized something was severely wrong we took it slowly to the nearest mechanic where they repaired the problem.

NHTSA ID
11747836
Incident
Jun 10, 2026
Steering
Filed Jun 27, 2026

Steering rack failure, does not return to center most of the time. Every once in a while it will. Loud clunking in steering, started right around 36k mile warranty expiration, but I didnt know what it was so did not report it right away.

NHTSA ID
11746858
Incident
Sep 15, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

PIT6457C

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIC6540K

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6551C

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Bolt EV by model year
YearComplaintsRecallsInvestigationsIssue Index
2027710—
2024000—
2023Viewing633062.3
2022597155.5
2021675155.2
20201778262.6
20191796262.3
2018895361.8
20173514260.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.