2023 Genesis GV70

The contact serviced a 2023 Genesis GV70. The contact stated that the RSPA (Remote Smart Parking Assist) feature was used to remotely move the vehicle from the parking space and the vehicle was turned off. However, moments later the vehicle was restarted and shifted into reverse(R) and the vehicle unintendedly accelerated and crashed into another parked vehicle. The contact stated that during the failure the vehicle was driving approximately 20 MPH. Additionally, while depressing the brake pedal, the vehicle failed to stop or decelerate. The gear selector and START/STOP button were pressed but was inoperable. The failure mileage was 27,000.

NHTSA ID

11773217

Incident

Oct 1, 2026

Mileage

27,000 mi

There is an intermittent malfunction on startup. A warning alarm and large graphic saying, "check tire pressure monitoring system." The vehicle has a full bumper-to-bumper warranty from the manufacturer. I have documented the problem through multiple videos and pictures, but since the diagnostic codes show everything is fine, the dealer is refusing to do anything at all. I don't feel safe driving a car that has random alarm warnings regarding tire pressure.

NHTSA ID

11767866

Incident

Jun 17, 2026

The vehicle experienced difficulty starting, followed by the engine nearly stalling. Immediately afterward, diagnostic trouble code P0087F0 (Fuel Rail/System Pressure Too Low) was triggered and stored as an open code. This indicates the fuel rail/system pressure dropped below the level needed for normal engine operation, meaning the engine was not receiving adequate fuel. The failed component appears to be the fuel delivery/fuel pressure system (fuel pump or fuel rail). The vehicle is available for inspection upon request. My safety may be put at risk because the engine nearly stalled while driving, which could cause a sudden loss of power in traffic, while merging, or at highway speed. The problem has not yet been confirmed by a dealer; I have an appointment scheduled but the earliest availability was approximately one month out given the severity of the symptom. There were no prior warning lamps or messages before this incident. The trouble code and symptoms (hard starting, near-stall) appeared together for the first time on the date of this incident. I am also aware that other 2022-2023 Genesis GV70 owners have reported this identical P0087F0 code with matching symptoms in connection with known fuel pump/fuel line defects (NHTSA recalls 24V-282 and a more recent 2026 fuel line recall). I checked NHTSA's VIN lookup tool and my vehicle does not currently show as included in either recall population, despite the matching symptoms.

NHTSA ID

11767083

Incident

Sep 24, 2026

I had noticed my GV70 had not been functioning correctly for about 3 weeks prior to scheduled maintenance due. The vehicle has become slow and sluggish accelerating. Was concerning as I had pulled out in traffic not expecting limited acceleration. NO check engine or warning signs displayed. I traveled from Midland, TX to Genesis of Grapevine for scheduled maintenance to be performed. Later that day was informed that my radiator had been crack. Due to road debris and my extended warranty would not cover it most likely. Of course road damage would have had caused this as my expensive vehicle has never been off road. After researching Genesis Forum I have learned that this is a structural defect that has been corrected on later models. So Genesis has obviously taken corrective measures to prevent this from happening on newer year models. This is something that should have been corrected with a recall. Now it is being deemed as road damage. Please look into this.

NHTSA ID

11766436

Incident

Sep 18, 2026

The headlight assemblies, both headlights, (headlamp housing) failed due to structural factory stress fracturing. The polycarbonate outer lens has developed clean, horizontal hairline cracks originating directly from the sealed lower edge where the housing meets the internal bumper brackets. This structural failure has breached the factory seal, causing severe water pooling inside the light assembly. Yes, the vehicle and the failing component are available for inspection upon request. The severe water accumulation inside the headlamp assembly poses an immediate night-driving safety hazard. Moisture intrusion directly exposes critical electrical connections and LED components to pooling water, risking a sudden, catastrophic short-circuit and total headlight failure while driving at night. This would instantly compromise forward visibility and reduce the vehicle's visibility to oncoming traffic. Yes. The physical water accumulation and the structural hairline cracks were confirmed during a physical inspection at an authorized Genesis dealership service center. The dealership confirmed the presence of the moisture breach but attributed the damage to external influence, despite a total lack of any external impact marks. Yes, it has been inspected by the manufacturer. Visual photographic evidence of the failing headlamp component was formally escalated to Genesis Corporate Customer Care (Case #43274801). The corporate case manager conducted a digital review of the component and subsequently sided with the local dealership's denial of warranty coverage. There were no dashboard warning lights or prior to the failure. The first physical symptom appeared (cracks) appeared recently, but condensation was present at purchased. Upon closer inspection of the pooling water, the clean horizontal stress fractures along the bumper seam became visible.

NHTSA ID

11766258

Incident

Sep 14, 2026

While driving on the expressway during rush-hour traffic, multiple warning lights illuminated on the dashboard and several error messages appeared. At the same time, the vehicle began repeatedly jerking while I was traveling at low speed in heavy traffic. I continued driving for approximately 10 seconds, but the jerking continued. Because of the unusual vehicle behavior and the warning messages, I pulled over to the side of the road. After stopping, I attempted to shift the transmission into Park, but the vehicle would not allow me to change the gear. I turned the engine off and restarted the vehicle, but I was still unable to shift the vehicle into Drive. I attempted this three times. On the third attempt, the vehicle finally allowed me to shift into Drive, but the check engine light remained illuminated. I subsequently took the vehicle to the dealership for inspection. The dealership stated that they updated the vehicle's software and reset the error codes. I am reporting this incident because the vehicle unexpectedly began jerking in heavy traffic, displayed multiple warning/error messages, and temporarily prevented me from changing the transmission gear. The inability to shift the vehicle normally and the sudden jerking created a potentially dangerous situation while driving on the expressway.

NHTSA ID

11765829

Incident

Sep 15, 2026

My AC in my 2023 GV 70 stopped working. Apparently this is a known defect but I was never notified. Im currently in NC, 3 hours from my home in [XXX] where the heat index is 110 degrees. Now i have to drive home to get service without AC. I reached out to the dealer four times today including the service manager, service coordinator and Anthony the GM but no one has returned my call. I called Genesis customer service and their response was “sorry no appointments until late next week and we have no loaners until late September”. Clearly, no one at Genesis at the dealer level or corporate cares enough to help me solve this problem so I am forced to find an independent mechanic who can work on my vehicle and rent my own car until it’s repaired. This is completely unacceptable especially for a luxury vehicle. First, not being notified of a problem Genesis has known about for a long time so i could repair it before it’s become a calamity (where i am now). Second, no one cares enough to help me solve their defective parts problem! I expect Genesis to pay for both the repairs and my rental plus any additional out of pocket expenses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11757429

Incident

Aug 15, 2026

CORRECTION TO NHTSA COMPLAINT 11754243 (8/2/2026). That complaint was submitted late at night with assistance; several fields were entered wrong and the electrical failure history was omitted. Apologies for the error. Please associate this with XXX. CORRECTIONS: Vehicles towed - YES, TWO, not "No"; my Genesis is still at the dealer it was towed to in [XXX]. Injured - THREE, not 1. Police report - YES, not "No". Mileage about 23,500. Speed at T0 per the EDR - 23 km/h, about 14 mph. OMITTED AND MATERIAL: Before this crash the vehicle STARTED ITSELF TWICE WITH NO HUMAN COMMAND - no key press, no remote start, nobody in it. Separately the entire system went completely black, causing TOTAL ECU AND ECM FAILURE. The vehicle lost electrical integrity. WHY THAT MATTERS: Genesis Service Campaign 914G is "ECM Update - P030X Misfire"; its remedy is "Update the ECM (Engine Control Module) software." It covers 2022-2023MY GV70 (JK1) built 3/29/2021-3/4/2025, VIN starting KMU. My VIN is [XXX], a 2023 GV70. Owner notice was due September 2025. The campaign was still open and unremedied when the car crashed 12/3/2025. THE EVENT: Exiting a highway at low speed with no impact, collision or obstacle of any kind, the airbags deployed spontaneously. The deployment caused loss of control and a three-vehicle collision. The deployment caused the crash. No warning lamp or symptom preceded it. FAULT HISTORY: B139500 cross coupling (SRS firing-loop interconnection fault), B1650 (airbag control unit fault history), and multiple LOW VOLTAGE codes. An electrical system that starts an engine uncommanded and blacks out an ECU can fire a restraint with no crash. EDR: The report states the EDR is part of the Air Bag Control Unit and that if ACU power is lost during an event, all or part of the data may not be recorded. Manufacturer closed its claim with no repair or explanation. Vehicle and ACU remain available; no dealer diagnostic was done on the ACU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ID

11754462

Incident

Dec 3, 2025

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.

Some GV70 (JK1, JK1A), GV80 (JX1) and G80 (RG3) vehicles may have a hum or whine noise condition from the rear differential at certain speeds. This bulletin describes the procedure to inspect the vehicle for the hum or whine noise and, if necessary, to tighten the rear differential lock nut to specification. If the hum or whine noise remains after tightening the lock nut, then this bulletin provides instructions to replace the rear differential or other driveline components as necessary.

Certain 2023 – 2025 model year Genesis GV60, 2023 – 2025 model year Genesis GV70 Electrified, and 2023 – 2025 model year Genesis G80 Electrified vehicles may require replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Genesis, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Genesis is extending the warranty coverage for the ICCU and ICCU Fuse Replacement under this condition to 15 years or 180,000 miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Some Genesis vehicles (listed below) equipped with Lambda-III 3.5T-GDI engines may exhibit reduced heater performance due to engine coolant deposits clogging the heater core. This bulletin provides instructions to verify the concern and to replace the front and rear heater core (if applicable).

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.