2023 Genesis GV70 Owner Complaints

CORRECTION TO NHTSA COMPLAINT 11754243 (8/2/2026). That complaint was submitted late at night with assistance; several fields were entered wrong and the electrical failure history was omitted. Apologies for the error. Please associate this with XXX. CORRECTIONS: Vehicles towed - YES, TWO, not "No"; my Genesis is still at the dealer it was towed to in [XXX]. Injured - THREE, not 1. Police report - YES, not "No". Mileage about 23,500. Speed at T0 per the EDR - 23 km/h, about 14 mph. OMITTED AND MATERIAL: Before this crash the vehicle STARTED ITSELF TWICE WITH NO HUMAN COMMAND - no key press, no remote start, nobody in it. Separately the entire system went completely black, causing TOTAL ECU AND ECM FAILURE. The vehicle lost electrical integrity. WHY THAT MATTERS: Genesis Service Campaign 914G is "ECM Update - P030X Misfire"; its remedy is "Update the ECM (Engine Control Module) software." It covers 2022-2023MY GV70 (JK1) built 3/29/2021-3/4/2025, VIN starting KMU. My VIN is [XXX], a 2023 GV70. Owner notice was due September 2025. The campaign was still open and unremedied when the car crashed 12/3/2025. THE EVENT: Exiting a highway at low speed with no impact, collision or obstacle of any kind, the airbags deployed spontaneously. The deployment caused loss of control and a three-vehicle collision. The deployment caused the crash. No warning lamp or symptom preceded it. FAULT HISTORY: B139500 cross coupling (SRS firing-loop interconnection fault), B1650 (airbag control unit fault history), and multiple LOW VOLTAGE codes. An electrical system that starts an engine uncommanded and blacks out an ECU can fire a restraint with no crash. EDR: The report states the EDR is part of the Air Bag Control Unit and that if ACU power is lost during an event, all or part of the data may not be recorded. Manufacturer closed its claim with no repair or explanation. Vehicle and ACU remain available; no dealer diagnostic was done on the ACU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

NHTSA ID

11754462

Incident

Dec 3, 2025

While exiting a highway at normal speed and with no impact, collision, or obstacle of any kind, the airbags in this 2023 Genesis GV70 deployed spontaneously. The unexpected deployment caused me to lose control of the vehicle, and a three-car collision followed. I sustained a head injury and aggravation of a pre-existing traumatic brain injury; I remain under medical care. There was no crash before the deployment - the deployment caused the crash. No warning lamps, messages, or symptoms appeared before the failure. The vehicle was reported to the manufacturer, which opened a claim and later closed it without repair or explanation; a second manufacturer case review is open. I have demanded preservation of all vehicle data, including event data recorder and telematics records, and independent inspection was arranged. The vehicle and the airbag control unit remain available for inspection on request. The problem has not been reproduced by a dealer, and to my knowledge no dealer diagnostic has been performed on the airbag control module.

NHTSA ID

11754243

Incident

Dec 3, 2025

The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ID

11753067

Incident

Jun 3, 2026

Left front headlight accumulates significant amount of water that worsens with rain events. Places water in proximity with LED lamps and wiring creating risk of electrical shorts and lamp failure. This is known issue addressed by a Genesis TSB, but no recall has been initiated despite safety concerns,

NHTSA ID

11744516

Incident

Jun 1, 2026

The contact owns a 2023 Genesis GV70. The contact stated that while the vehicle was parked, the contact noticed that the windshield had cracked at the bottom without impact. The contact stated that the crack had progressively expanded. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000.

NHTSA ID

11742374

Incident

Feb 20, 2026

Mileage

37,000 mi

Excessive amount of moisture inside my headlight. Affects how bright my headlight is at night and is now prone to failure. Dealership has documentation of the issue and is making it very difficult to replace.

NHTSA ID

11738574

Incident

Apr 1, 2026

The contact owns a 2023 Genesis GV70. The contact stated that while driving approximately 80 MPH on a toll road, the vehicle suddenly stalled and stopped on the on-ramp. The contact pressed the accelerator pedal and the drove forward and operated as normal. The cause of the temperary failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 13,000.

NHTSA ID

11735474

Incident

May 3, 2026

Mileage

13,000 mi

The contact owns a 2023 Genesis GV70 equipped with Michelin Tires, Tire Line: Primacy Tour, Tire Size: 255/40/R21, DOT Number: (N/A). While driving approximately 70 MPH, the vehicle started violently swerving from right to left, nearly causing a crash into a concrete median. The driver was able to regain control of the vehicle and safely drove to the residence. A tow truck driver was called to the residence and discovered that the rear driver’s side tire had extensive tread separation. The vehicle was towed to the local dealer, who determined that the rear driver’s side strut, brake line, fuel filler neck, inner fender, parking brake wiring harness, and rear driver’s side brake line were damaged during the failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 11,900.

NHTSA ID

11720100

Incident

Feb 20, 2026

Mileage

11,900 mi

My car exhibited a random loss of power which led to dangerous driving conditions. At times, when I wanted to accelerate to pass a vehicle on a two lane highway, I would enter the left lane to pass a vehicle and had zero acceleration which left me in a vulnerable position relative to oncoming traffic. Other times, the vehicle would not accelerate from a stop, rev to high RPMs and not shift out of 3rd gear without manual intervention. Another time, I was accelerating to make a lane change and the vehicle lagged, nearly causing a rear end collision by the vehicle behind me. There were no warning indications whatsoever on the dash, but I my OBD-II code reader indicated "P26CB00". When I researched this, I took my car into the dealer. The were able to replicate the problem and informed me that my vehicle had a punctured intercooler radiator which was caused by a road hazard and therefore would not be covered under warranty. After my inspection, I noticed a design flaw in the lower portion of the grill which allowed objects to impact the lower radiator without any protection whatsoever. Apparently, this leak caused my car's turbo system to not engage which is why there was a random loss of power. The repair of the radiator and water pump (which they said had failed because it ran dry) was over $2500. The dealer told me that they had had another Genesis GV70 with the same issue the prior week but that all cars have some unresolved problem or another. Based on my experience, this was a serious safety issue and so I also reached out to Genesis Corporate on 2/12/26 and they assigned it case #42240745. I have not heard back from them as of yet. Several people have posted about the issue on GV70 internet forums: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11718866

Incident

Jan 19, 2026

The forward collision warning comes on and the car completely stops. We are traveling and it happened twice on busy hwy. We were not hit but came perilously close both times. We took our car in for service and asked that they disconnect this because we have had the problem before. They said they did. It has find for about 2 months and now is starting again even though it’s supposedly disconnected. There is no warning before this happens.

NHTSA ID

11716286

Incident

Feb 6, 2026

I was driving down highway, no cars nearby. Heard a loud pop. Found a crack in the lower left portion of the windshield. No chip or rough spot outside or inside of window.

NHTSA ID

11715192

Incident

Feb 2, 2026

The windshield cracks and chips very easily. Long crack lines develop after windshield obtains a small chip from a small rock. This is the third windshield replacement in a year’s time. Windshield is too thin and could create a dangerous situation. Reported to my auto insurance company. Other Genesis GV 70 owners have reported similar problems

NHTSA ID

11712634

Incident

Jan 15, 2026

Dear NHTSA Safety Team, I am writing to report a potential safety-related defect involving my vehicle and to request confirmation that this concern is properly documented. I own a 2023 Genesis GV70. The interior door panel material on both front doors is peeling and delaminating under normal use. The material separation exposes loose and sharp edges on the door panels, creating a potential risk of cuts or injury to vehicle occupants and interfering with normal use of the door area. The condition appeared prematurely and has worsened over time. The dealership inspected and documented the issue but declined repair. No crash or injury has occurred, but I am concerned about the ongoing safety risk. Please advise if any additional information or documentation is needed. I have photographs available upon request. Thank you for your time and attention to this matter. Sincerely, [XXX] City/State: Chicago, IL 60619 Vehicle: 2023 Genesis GV70 Mileage: 47532 VIN: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711089

Incident

Dec 13, 2025

Driving the car on 2 separate occasions in last 3 weeks when car suddenly stopped when driving and vehicle forward collision warning-braking light went on and car stopped in middle of the road and could not drive forward .The first time it lasted several minutes and then I was able to drive. Notified dealer and told it would be doubtful it could be duplicated and wash the car. The second occasion we were in the interstate highway when it suddenly stopped and forward vehicle collision warning-braking light came on.This was extremely dangerous situation being in middle lane of interstate and inching over to shoulder only with help from a car in right lane . Could not drive 3-5 feet and car would stop. Had to work way to shoulder of highway from middle lane. Called dealer for help and no return call. Went into driver's Manuel and disabled the forward collision warning system. (later told I would need to do this every time I drove)--- Dealer then evaluated and said a rock " may have hit the radar thru the grill and bent it". ( yet there was no signs of damage on grill or elsewhere)--asked to have it covered on warranty and denied , later being told that there was signs of " stress crack in lower front bumper that may have caused this. Overall unacceptable explanation and it appears to be happening to other GV70's when looking on social medial .. Was told it would cost about $2,500 to replace and not covered in warranty . This was a very dangerous occurrence while driving on the highway and could have resulted in a serious accident with nothing to warn that is might occur ( it was sudden and severe braking)

NHTSA ID

11707341

Incident

Dec 20, 2025

On two separate occasions over a 6 month span the emergency braking system engaged while entering an underground parking garage. There were no vehicles in front or behind. The vehicle immediately engaged the brakes forced the vehicle to stop. Fortunately there were no injuries. I have opened a case with the manufacturer. I have read on blogs that others have experienced similar ghost braking issues. In their case the manufacturer and service technician claimed since nothing was recorded by the vehicle, there was nothing to be done. It is unacceptable for there to be no record of the emergency braking system engaging. Out is a core life safety protection. This issue should be investigated by the NHTSA to force the company to reevaluate the safety of their products.

NHTSA ID

11696480

Incident

Oct 1, 2025

Airbags did not deploy, vehicle was declared a total loss.

NHTSA ID

11694330

Incident

Sep 7, 2025

Large crack in windshield and also the side lite window without any impact from stone or road

NHTSA ID

11670738

Incident

Jul 2, 2025

While driving on [XXX] from Houston to the San Antonio area, I heard a loud pop and a crack appeared on my top drivers side windshield. I was not behind any trucks or close behind any cars as traffic was light. There was no lose gravel and I did not hear or see a rock or other incoming object. The crack immediately spread to more than 6 inches, and over 12 inches by the time I arrived at my destination. There was/is no small starburst from which the crack spread as is usual when rock or pebble hits a windshield. It appears as if the windshield just split. I have gone online and found many similar complaints for this model car, some having to replace windshields multiple times over a short period, both with OEM and after market windshields, with the dealership replacements and third parties like Safelite. I think this is a design issue causing stress breaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11668722

Incident

Jun 13, 2025

The braking system of my 2023 Genesis GV70 has exhibited recurring failures, specifically the brake pedal and the ABS module. Since February 2025, the vehicle had ongoing brake pedal issues that required approximately 30 days of repair, during which the ABS module was replaced on April 24, 2025. The vehicle remains available for inspection in its current “as-is” condition as per manufacturer instructions until the Event Data Recorder (EDR) data is retrieved. On May 4, 2025—just 10 days after the ABS module replacement—the vehicle was involved in an accident. The unresolved braking issues likely contributed to the crash, directly endangering driver safety and that of others on the road. The dealer addressed the brake pedal and ABS issues during repairs, but no definitive resolution or independent confirmation has been made regarding the root cause. The problem persists as a potential safety hazard. The vehicle has been inspected by Progressive Insurance representatives. Initially, Genesis verbally approved my insurer’s certified third-party expert to retrieve the EDR data. However, Genesis reversed this approval and now insists that only their internal vendor may access the data, which could take 6–8 weeks—delaying independent investigation and resolution. This restrictive approach obstructs transparency and raises concerns about the integrity of the investigation. It has been three weeks since the accident and Genesis has yet to take steps to have the vehicle inspected or scheduled inspection. The police were involved at the time of the accident. Warning signs related to the brake pedal and ABS system appeared from February 2025, prompting the repair period and ABS module replacement. No new warnings appeared immediately before the accident, but the ongoing brake system issues clearly signaled a safety concern. Genesis has made no progress or scheduling effort, deliberately delaying while blocking my insurer from hiring a third party for timely investigation.

NHTSA ID

11662664

Incident

May 4, 2025

Genesis uses soy-based wiring in the engine without any rodent protection. We had rats chewing the wires in the engine last year in April, for $6.9k repair cost and again this year in February for $7.4k in repair cost. This car cost way too much to own, the repairs take about 5 to 6 weeks to complete, and most importantly this cat is a major safety concern to me and my family.

NHTSA ID

11641241

Incident

Feb 6, 2025

Several times now, my Genesis GV70 will make a strange sound on startup. The auto stop light will illuminate and I can't turn it off. The car will have no power to accelerate. I have to turn the car off and back on again for the problem to resolve.

NHTSA ID

11625233

Incident

Nov 11, 2024

I am reporting a recurring issue with my 2023 Genesis GV70 2.5 Prestige. The vehicle consistently shudders and shakes when driving between 40-45 mph under normal conditions—whether accelerating, cruising, or maintaining speed on various roads. This noticeable shuddering affects ride smoothness and is concerning. I brought this problem to the Genesis maintenance department at my local dealership. They inspected the vehicle but claimed no issue was detected. Despite their assurances, the shuddering persists every time I drive within that speed range. No repairs were attempted; I was told the vehicle was operating as expected. Researching online, I found numerous other owners experiencing the same issue. Forums, including Reddit discussions, are filled with accounts from frustrated owners. Many report that even after having their differentials repaired or replaced multiple times, the issue continues, suggesting a design or manufacturing flaw not being addressed. I am deeply concerned about the safety implications of this persistent shuddering. It affects vehicle handling and stability at common speeds, potentially leading to loss of control. The unpredictability leaves me anxious while driving, fearing a mechanical failure or accident. I do not want to be stranded due to this unresolved problem. This issue has significantly diminished my confidence in the vehicle and the brand. The stress and inconvenience are substantial, disrupting my routine and peace of mind. The inaction and lack of acknowledgment from Genesis add to my frustration. I am requesting a thorough investigation into this matter. The prevalence among other owners indicates a systemic problem needing prompt attention. I urge the National Highway Traffic Safety Administration to investigate these complaints to ensure Genesis resolves this defect and safeguards its customers. I hope that by reporting this problem, steps will be taken to prevent potential safety hazards for myself and other owners.

NHTSA ID

11622735

Incident

Oct 30, 2024

I purchased this vehicle brand new in July 2023. By Jan 2024, it was already having major issues. The 2 major issues with this vehicle are 1) it had an engine misfire ( thus engine and fuel system issues) that cut the power to the vehicle and made it dangerous to drive and thus had to be in at the Genesis dealer service center 3 times (Jan, April and May 2024). The 2nd problem is electrical. On Oct 1st, 2024 the brake lights wouldn't turn off at all despite several troubleshooting attempts. That electrical problem drained the battery and after the car was jump started, after I started to drive, then the car cold died in the middle of the road. I had my 10 day old newborn in the car and I had to get out and stop cars that were driving towards me. Attached is the repair invoice for the engine misfire earlier this year and the car is currently at the repair facility for the electrical problem so no invoice has been generated yet.

NHTSA ID

11618081

Incident

Oct 1, 2024

The adaptive cruise control started pacing off vehicles in the right lane instead straight ahead. Then the vehicle's forward collision emergency brake system started engaging with no vehicles infront causing the vehicle to panic stop on its own for no reason. This panic stop could cause an accident, personal injury or death.

NHTSA ID

11615650

Incident

Sep 20, 2024

I had just started the car and driven less than half a mile in a 35 MPH zone when the acceleration gave out. Vehicle would not go over 20 MPH, engine did not rev up when gas pedal depressed. I came to red light and stopped, turned off the car and turned it back on and issue seemed to clear. I google and have learned this model and year are being recalled for this issue and fuel pumps replaced, but my VIN does not show up as under the recall. I'm now afraid to drive my car.

NHTSA ID

11606390

Incident

Aug 4, 2024