RoadVitals

2023 Mazda CX-50

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
3 injuries, 0 deaths reported

Overview

Our database contains 63 NHTSA owner-reported complaints for the 2023 Mazda CX-50, most frequently naming the driver assistance, brakes and electrical categories. 2 safety recalls have been issued covering this model year; and 348 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V275000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Apr 18, 2023
2,410 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
The risk: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
Mazda North American OperationsManufacturer number 5823DView on NHTSA.gov
23V135000

TRAILER HITCHES

Mar 1, 2023
560 units potentially affected
The defect: Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
The risk: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
The remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Mazda North American OperationsManufacturer number 5723BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 63
Fuel system
Filed Sep 9, 2026

Fuel gauge permanently stuck on empty. Computer code = P0463 Occurred on Jan 30, 2026. Mechanic provided error code at that time. Unsafe driving conditions where distance-to-empty calculations are disabled, standard fuel level indicator showing empty (or stuck on full) risking an unexpected engine stall on public highways and roads. I have NO idea how much Fuel is in the tank nor how many miles are left on tank which could lead to unexpected and sudden stops in high traffic situations. Yes: code was confirmed by Advanced Auto, London Motorworks, and personal computer. Fuel sensor stuck on "FULL" in May 18 then again stuck on empty since May 21. Vehicle inspected by mechanic on Jan 30, 2026 Engine Warning light began on Jan 30, 2026 at 9:22amCT

NHTSA ID
11763043
Incident
Jan 30, 2026
BrakesDriver assistance
Filed Sep 3, 2026

Premature brake wear exacerbated by heavy stop and go traffic conditions.

NHTSA ID
11761979
Incident
Sep 2, 2026
EnginePowertrain (other)
Filed Aug 24, 2026

On multiple occasions the vehicle has not acceleratedfrom a stop while pushing the accelerator pedal. Have noticed this is usually on warmer days, with AC on half to full, within 3 minutes, and within 1 mile from leaving work for the day after car has sat parked. I am worried this will get worse and cause a potentially dangerous situation when turning left against traffic and the car doesn't accelerate.

NHTSA ID
11759005
Incident
Aug 13, 2026
Visibility
Filed Jul 21, 2026

While driving 72mph on the interstate at 6am on 7/21/26 the sunroof exploded. No foreign objects made impact with the vehicle and there was no sudden temperature shifts. The glass had no previous defects and it shattered into tiny pieces, failing into the car. The sun shade was open at the time. The vehicle is being serviced at a glass repair shop who noted this is a common issue with Mazda sunroofs.

NHTSA ID
11751781
Incident
Jul 21, 2026
Powertrain (other)
Filed Jul 1, 2026

My rear differential is going out at only 40,000 miles. Ive heard from many other people that this is a widespread issue, and i feel requires a response from the company.

NHTSA ID
11747626
Incident
Jun 17, 2026
BrakesInterior & seatsPowertrain (other)
Filed Jul 1, 2026

Rear differential failure, and side seat tear on 2023 Mazda cx 50

NHTSA ID
11747582
Incident
Jun 30, 2026
Electrical
Filed May 29, 2026

The temperature control dial on the climate control system behaves erratically and inconsistently. When turning the dial to increase temperature, the displayed temperature sometimes decreases. When turning it to decrease, it sometimes increases. The dial also jumps multiple units rather than incrementing one degree at a time. The behavior is unpredictable and occurs regardless of whether the engine is warm or cold. This issue has been confirmed by multiple other 2023 CX-50 owners in owner forums, suggesting a manufacturing defect in the encoder mechanism for the temperature control knob. The dealer confirmed the bumper-to-bumper warranty has expired but has not offered a resolution.

NHTSA ID
11740817
Incident
May 29, 2026
Electrical
Filed May 15, 2026

When adjusting the temperature in the car with the dial, it does not respond correctly. It either jumps up or down by multiple degrees. This causes to take your eyes off the road to try to adjust the temperature. No warning lights came on and pushing lighter or harder on the dial does NOT fix it. Only driver side is currently having this issue.

NHTSA ID
11738212
Incident
Feb 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SA-038-26a

ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote functions inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status

SA-039-26a

ELECTRICAL SYSTEM

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

SA-053-26

ELECTRICAL SYSTEM; WHEELS

This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect Infotainment system software update. BCM TPMS unlearn during vehicle storage or transport. Wheel/Tire change REPAIR PROCEDURE This can be corrected by the customer driving the vehicle for a day or two so that the following will occur.

SA-050-26

ELECTRICAL SYSTEM

DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notification will be automatically removed via Connected Services on the following day or later. This condition may occur if the Connected Services subscription was canceled while the recall notification was still active. ACTION TO BE TAKEN If you encounter the situation above, use MDARS to manually remove the center display recall notification. Note: MDARS can only remove the recall notification when MCVV shows no CV contract.

SA-048-26

ENGINE

Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the engine block near the oil filter) due to machining contamination inside the electromagnet sleeve and the solenoid plunger remaining during manufacturing. This contamination is affecting the OCV operation when oil pressure control is requested by the PCM. REPAIR PROCEDURE Perform the WSM inspection for P0524.

SA-043-26

VISIBILITY/WIPER

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda CX-50 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026130042.6
2025382060.3
2024331050.0
2023Viewing632058.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.