2023 Ford Transit

The contact owns a 2023 Ford Transit. The contact stated that while driving at 60 MPH, there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed with catalytic converter failures. The contact was informed that the catalytic converters needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the odor was extremely strong, and the contact became ill from inhaling the odor. The contact was forced to wear a gas mask while inside of the vehicle. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 29,000.

NHTSA ID

11774381

Incident

Oct 15, 2026

Mileage

29,000 mi

I purchased a new [XXX] on XXX from La Mesa Rec Van in [XXX]. The RV is a built on a 2023 Ford Transit Trail 350 chassis, but the vehicle is registered as 2025 as [XXX] completed the conversion to a Class B motorhome in XXX. Upon purchase, it was not disclosed to me by Ford or La Mesa Rec Van in [XXX] that the vehicle was speed limited to 81 mpg. I went to pass a car on a two lane highway when a passing lane opened up. The vehicle I was passing started to accelerate (not sure if it was intentional or not). I realized I was running out of the passing lane and there was a tractor trailer heading my way. I accelerated to get past the car, but once I got to 80mph, I could not go any faster. Luckily the other driver slowed enough that I could get in front of him, and I narrowly avoided a head on [XXX]. Had I known that Ford had governed the van to 81mph, I would not have attempted the pass at that time. Nowhere in the owners manual, documentation or discussions during the sale was it mentioned that the van is speed-rated to 81. For a modern vehicle of today to be governed to 81 mph is ludicrous and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11772141

Incident

Jul 1, 2025

Followup on previous complaint. Manufacturer unable to perform recall on body because of lift package. Package was installed by manufacturer. Manufacturer releasing vehicle back to consumer as unrepairable, creating a possible deadly risk to both consumer and to highways.

NHTSA ID

11768844

Incident

Oct 4, 2026

Secondary alternator fails to charge lithium battery bank.

NHTSA ID

11768159

Incident

Jul 1, 2026

Ford states they are unable to repair this recall #26V061 because the van is lifted, which was a marketing strategy done by Ford on the assembly line. They want the customer to shop dealers and see if anyone can do it. Ford customer service referred problem back to customer

NHTSA ID

11768010

Incident

Sep 30, 2026

Loss of Power Steering

NHTSA ID

11760275

Incident

Aug 3, 2026

Loss of Power Steering

NHTSA ID

11760271

Incident

Aug 10, 2026

The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra

NHTSA ID

11757625

Incident

Aug 17, 2026

This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator

This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford Diagnosis and Repair System(FDRS) C clutch data anomaly detection test.

This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display screen after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.

This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).