2015 Ford Transit

NHTSA opened this audit query to determine whether Zipcar, Inc. (Zipcar) complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental car company not rent, lease, or sell a recalled vehicle until the safety defect or noncompliance is remedied. 49 U.S.C. § 30120(i). Based on NHTSA’s inquiry, including information provided by Zipcar, NHTSA asserted that, during 2017 and 2018, Zipcar rented certain unremedied recalled vehicles in violation of the Safety Act. In October 2023, NHTSA and Zipcar entered into a Consent Order in which Zipcar agreed to pay a total civil penalty of $300,000. The total civil penalty included a payment of $150,000 as a Non-Deferred Amount. Zipcar also agreed to a sum of $150,000 as an Abeyance Amount, to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order. The requirements of the Consent Order include performance obligations that relate to process improvements to Zipcar’s recall compliance procedures and its training materials. Zipcar agreed to conduct an audit of all Zipcar vehicles with an open recall within 150 days after the Effective Date of the Consent Order. Zipcar also agreed to quarterly meetings with NHTSA staff to discuss the progress of the performance obligations and issues or concerns from either party. This audit query investigation, AQ18001, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Zipcar’s ongoing performance obligations or other legal obligations, and does not represent a determination by NHTSA about Zipcar’s performance under the Consent Order to date.

On [XXX], a 2015 Ford Transit van , rented through Turo, caught fire shortly after being started while parked in our driveway. My husband started the vehicle with the air-conditioning system in its previously selected operating position. He made no adjustments to the climate controls. He then exited the driver’s area and walked around the vehicle to load a cooler into the rear. Within moments, he noticed smoke coming from inside the vehicle. The doors were open, and it was apparent that the smoke and fire were coming from within the dashboard area, near the climate-control components. The fire developed rapidly and caused extensive damage to the vehicle. The incident occurred during normal vehicle operation, without any apparent warning or unusual activity preceding the fire. We are concerned about a possible electrical failure involving the dashboard wiring, HVAC blower motor, fan controls, or related electrical components. However, the precise cause has not been determined. The vehicle remains on our property and has not yet undergone a physical fire-origin-and-cause investigation. We are submitting this complaint to document a potentially serious vehicle safety issue and request that NHTSA evaluate whether similar electrical or dashboard fires have been reported involving 2015 Ford Transit vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11775590

Incident

Oct 17, 2026

The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 16V111000 (Seat belts) and would like to be removed from the recall distribution list due to not having rear seats in vehicle. The local dealer and manufacturer were contacted.

NHTSA ID

11765940

Incident

Sep 21, 2026

My van at times doesn't mater the incline it will say hill side assist and will lock the brakes I can be stuck for an hour or so found pumping the breaks will help release the lock quicker had dealership lock at it and they can't figure it out this has been going on for a year or so what can I do this isn't safe for at times I'm in traffic

NHTSA ID

11761095

Incident

Aug 10, 2026

See attached document for complaint.

NHTSA ID

11752183

Incident

May 19, 2026

See attached document for complaint.

NHTSA ID

11752174

Incident

May 19, 2026

rear wheels lock up at highway speeds, F-150 is recalled, why is my F-250 not recalled same transmission 6r80. Please help. Thanks

NHTSA ID

11751607

Incident

Mar 2, 2026

The front subframe and transmission crossmember on my 2015 Ford Transit have experienced severe, premature structural corrosion, resulting in the metal rotting completely through. The subframe is structurally compromised, brittle, and actively cracking.Safety Risk and Imminent Hazard:The subframe is the load-bearing structural skeleton holding the vehicle's engine, steering assembly, transmission, and suspension components in place. Because the metal has rusted through, there is an imminent risk of complete structural collapse while driving. If the subframe snaps or detaches under load, it will cause an immediate loss of steering control and engine displacement, likely resulting in a catastrophic high-speed crash.Passenger and Public Danger:This vehicle is not used for commercial purposes; it is a dedicated family vehicle used daily to transport eleven (11) children. A structural failure at highway speeds puts twelve lives inside the vehicle—and dozens more on the road—at immediate risk of fatal injury.Manufacturer Response:Ford Motor Company (Ford Pro Customer Advocacy, Case Manager: Quatavius) was contacted regarding this premature, widespread engineering defect. Ford formally denied any financial or repair assistance, stating no programs exist, completely disregarding the severe safety risk to the 11 children inside this vehicle. This is a systemic manufacturing defect with 2015-2023 Ford Transit subframes that requires an immediate federal safety investigation and mandatory safety recall before a fatal structural failure occurs As of now the symptoms are the rattling noise of the rotting subframe and steering vibration while driving. We even hit another car and paid for repairs already due to fear of steering loss.

NHTSA ID

11741522

Incident

Jan 1, 2026

Transmission, 6 speed, drops into 2nd gear locks up rear wheels. I was driving at highway speeds and the rear wheels locked up. My van skidded into another lane and almost caused an accident. My van has been down shifting for years but the rear wheels have never locked up. I shifted into neutral quickly to avoid an accident. I do not understand why this vehicle is not included in the recall. Ford has known of this problem and has done nothing for 10 years. I'm lucky my rear end did not blow up. (damage has been done) Ford should be responsible to repair any components that have been damaged from the downshifting and the rear end locking up. This is causing damage to my entire drivetrain. Please help me out, I have been waiting for this recall for years. I should be included. I need my faulty lead frame replaced. Thanks

NHTSA ID

11739195

Incident

Jan 5, 2026

Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM  Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i

Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the Exhaust Gas Sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute requirement. Engineering is investigating this issue and working on a solution.

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

All Transit accessory stick-on keyless entry keypads come with a wallet card containing the master code.