2017 Chevrolet Bolt EV Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Chevrolet Bolt EV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering12028.1%
- Electrical11426.7%
- Fuel system7016.4%
- Powertrain (other)276.3%
- Brakes235.4%
- Driver assistance184.2%
- Engine163.7%
- Visibility122.8%
- Suspension71.6%
- Interior & seats51.2%
- Other / unspecified51.2%
- Seat belts30.7%
- Airbags30.7%
- Exterior lighting20.5%
- Body & structure20.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I am experiencing a commonly reported issue with the steering rack binding and failing to self-center after a turn. Turning the steering wheel left and right has become increasingly more stiff over time. Unreliable steering, especially during turns could potentially lead to an accident/collision.
Steering is binding, does not return to center when turning, it has play in the steering, and rattles and shakes when driving in the highway. Dealer said it needs a steering shaft replacement. The car has been doing this since it had less than 50k miles. There were no warning lamps or messages. Since this is steering, it is dangerous and puts others at risk. The steering binding is a safety issue, and if left along long enough it might fully bind up causing an accident, and also reduces my ability to sense road traction conditions and make fine adjustments; I feel a recall is warranted because of the serious nature of this problem.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Backup camera failed to turn on.
I started losing Regen braking intermittently, when this happens the brakes themselves don't work well and there's no warning, you lift of the pedal expecting the car to stop and its rolling freely, to push brake and its not stopping like you expect, then it thuds and lunges forward a bit and stops. It was rarely happening, now the car can barely be driven. I have not got it into a shop yet. It throws DTC P182B, P182D, P1840, and U0401 every time. Clearing them, even while still moving brings it all back to normal, except an image of my previous drive will be frozen on infotainment that I have to hard reset to get it to work. Also backup camera does now work when these codes are active. I have found 1 person online that is having this exact issue. It's terrifying to approach a stop light and used to 1 pedal driving and I'm rolling freely instead. the first incident of it was 03/05/26 and has progressively worsened. My code scanner keeps records of when I clear the codes,
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting to confirm harness damage is suspected to have worsen the condition and made un-commanded accel/deceleration followed by complete loss of power likely. Uncertain why this condition would be exempt from recall if OEM is aware of installation issues at factory. Driving with this condition was as bad or worse than other type model loss of power conditions that have been recalled. Recommend at least clarifying that cars confirmed to fall under this bulletin and associated inspection should not be deemed roadworthy until a repair is made.
In 2022 under a recall the Propulsion battery was replaced that was a complete battery assembly. At 60K miles the High Voltage battery relay has become defective. Confirmed by a GM diagnostic test. Defective High Voltage relay. Was informed to get it replaced soon as it would cause a fire. Very dangerous in their words. Get repaired as soon as possible. The battery assembly is warranty of 8-years 100k miles. Looks to be a so called gray area on the high voltage relay as it’s considered a wear item. 60k of normal use and now it’s a fire hazard and it’s my responsibility to replace the relay under normal wear and tear. Im I the only one who is experiencing a high voltage relay in the battery assembly that is deemed a fire hazard? We are in our 70’s and we take great care of the car, no abuse and sits in a garage. Normal wear? Or a potential fire waiting to happen? I’m confused. Thanks for your time.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While slowing to a stop, the vehicle suddenly experienced multiple (3–4) violent jerks. The vehicle fought against my firm brake pedal application, overpowered the brakes, and accelerated uncontrollably, resulting in a crash. During the impact: • The driver frontal airbag and pretensioners deployed. • The driver seatbelt unlatched mid-impact and then locked/retracted in a way that prevented it from latching again, even while I was sitting in the driver’s seat post-crash. I have only been provided with the limited Airbag Control Module (SDM) data, which shows the brake switch as “Off” and low accelerator pedal readings. This data does not match the events I experienced. I have formally requested full downloads from all other modules (Powertrain/PCM, ABS/EBCM, BCM, etc.) from both the insurance company (ESIS) and GM, but they have only provided the single SDM report. This appears to be a sudden unintended acceleration event combined with a brake override failure and seatbelt restraint system malfunction.
I started losing Regen braking intermittently, when this happens the brakes themselves don't work well and there's no warning, you lift of the pedal expecting the car to stop and its rolling freely, to push brake and its not stopping like you expect, then it thuds and lunges forward a bit and stops. It was rarely happening, now the car can barely be driven. I have not got it into a shop yet. It throws DTC P182B, P182D, P1840, and U0401 every time. Clearing them, even while still moving brings it all back to normal, except an image of my previous drive will be frozen on infotainment that I have to hard reset to get it to work. Also backup camera does now work when these codes are active. I have found 1 person online that is having this exact issue. It's terrifying to approach a stop light and used to 1 pedal driving and I'm rolling freely instead. the first incident of it was 03/05/26 and has progressively worsened. My code scanner keeps records of when I clear the codes,
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
While slowing to a stop, the vehicle suddenly experienced multiple (3–4) violent jerks. The vehicle fought against my firm brake pedal application, overpowered the brakes, and accelerated uncontrollably, resulting in a crash. During the impact: • The driver frontal airbag and pretensioners deployed. • The driver seatbelt unlatched mid-impact and then locked/retracted in a way that prevented it from latching again, even while I was sitting in the driver’s seat post-crash. I have only been provided with the limited Airbag Control Module (SDM) data, which shows the brake switch as “Off” and low accelerator pedal readings. This data does not match the events I experienced. I have formally requested full downloads from all other modules (Powertrain/PCM, ABS/EBCM, BCM, etc.) from both the insurance company (ESIS) and GM, but they have only provided the single SDM report. This appears to be a sudden unintended acceleration event combined with a brake override failure and seatbelt restraint system malfunction.
On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed barrier. We are aware of the GM accessory all-weather floor liner recall (21E-089), but are not certain if our vehicle’s liner was part of that campaign. We are reporting this incident to ensure there is a record in case this reflects unintended acceleration or another defect.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle started to surge while driving (both small acceleration forward and large deceleration) without any change in brake or accelerator position. Eventually a "Propulsion Power Reduced" message was presented on the console followed immediately by no forward propulsion (accelerator completely unresponsive) and forced to coast to a stop on the side of the highway. Car refused to shift out of park or neutral following breakdown. Car taken to dealer to troubleshoot and was told that a P0A3F code was present and that the engine harness needed to be replaced in accordance with NHTSA bulletin 19-NA-220. This bulletin calls out that the harness was likely damaged during initial install at factory and the dealer representative confirmed that the pins were damaged as described. Car was given back to drive home after harness was checked (owner decided to explore options before scheduling repair), but broke down due to surging and complete loss of power within 2 miles of dealer. Troubleshooting to confirm harness damage is suspected to have worsen the condition and made un-commanded accel/deceleration followed by complete loss of power likely. Uncertain why this condition would be exempt from recall if OEM is aware of installation issues at factory. Driving with this condition was as bad or worse than other type model loss of power conditions that have been recalled. Recommend at least clarifying that cars confirmed to fall under this bulletin and associated inspection should not be deemed roadworthy until a repair is made.
On August 17th, 2025, my wife was driving our 2017 Chevrolet Bolt EV at low speed, pulling into a parking spot. The vehicle suddenly accelerated forward with enough force to cause significant damage to a fixed barrier. She does not recall pressing the accelerator at that moment. The degree of acceleration was disproportionate for a brief accidental press. Immediately after impact, smoke or dust was visible rising through the center console area. No airbags deployed, but it appeared similar to smoke from pyrotechnic devices. My wife sustained seatbelt-related bruising across the chest and thighs. The vehicle remains drivable. I have included photos detailing damage to the car and the fixed barrier. We are aware of the GM accessory all-weather floor liner recall (21E-089), but are not certain if our vehicle’s liner was part of that campaign. We are reporting this incident to ensure there is a record in case this reflects unintended acceleration or another defect.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While slowing to a stop, the vehicle suddenly experienced multiple (3–4) violent jerks. The vehicle fought against my firm brake pedal application, overpowered the brakes, and accelerated uncontrollably, resulting in a crash. During the impact: • The driver frontal airbag and pretensioners deployed. • The driver seatbelt unlatched mid-impact and then locked/retracted in a way that prevented it from latching again, even while I was sitting in the driver’s seat post-crash. I have only been provided with the limited Airbag Control Module (SDM) data, which shows the brake switch as “Off” and low accelerator pedal readings. This data does not match the events I experienced. I have formally requested full downloads from all other modules (Powertrain/PCM, ABS/EBCM, BCM, etc.) from both the insurance company (ESIS) and GM, but they have only provided the single SDM report. This appears to be a sudden unintended acceleration event combined with a brake override failure and seatbelt restraint system malfunction.
I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt EV VIN: [XXX] Mileage: 87,125 miles The vehicle has generated a P302F diagnostic trouble code, which indicates high-voltage battery cell imbalance. This condition may pose a safety risk related to battery performance and thermal stability. The authorized Chevrolet dealership has refused to diagnose the issue under warranty unless I pre-authorize a $600 diagnostic fee. The vehicle is covered under an active GM buyback warranty and a 10-year / 100,000-mile battery warranty due to a recall battery replacement. Due to the safety implications of a high-voltage battery fault, I believe refusal to diagnose the issue under warranty may pose a risk and warrants review. I am submitting this complaint to document the issue and request investigation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.
Backup camera failed to turn on.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Car is not returning to center on turns without significant effort by driver. This has almost caused multiple accidents. This is a common problem and should be a recall
Steering not returning to center, when making a turn across the street you have to quickly center the vehicle to prevent going into on coming traffic. Very stiff to turn and make popping sounds when turning.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2017 BOLT EV WAS PARKED NOSE INTO GARAGE PLUGGED INTO WALL CHARGER CHARGING UNATTENDED WITH MY PHONE SET TO ALERT ME WHEN ESTIMATED TO BE FULLY CHARGED. WHEN I CAME OUT OF THE HOUSE TO UNPLUG CHARGER THERE WAS FIRE VISIBLE UNDER BACK SEAT IN PASSENGER COMPARTMENT OF VEHICLE. CALLED 911 AND BY THE TIME POLICE AND FIRE RESPONDED WITHIN A FEW MINUTES ENTIRE BATTERY UNDER VEHICLE ENGULFED CAR IN FLAMES CAUSING GARAGE FIRE WHICH DESTROYED GARAGE AND ALL IT CONTENTS.JUST LEARNED FROM CARFAX THAT GM ISSUED RECALL NOVEMBER 15 FOR POTENTIAL BATTERY FIRES WHEN AT OR NEAR FULL CHARGE.
THE SEATS ARE HORRIBLY SHAPED AND FAR TOO NARROW IN THE POSTERIOR/BUTTOCK/THICK AREA. THE RIBS ALONG THE SIDES OF THE SEATS PRESS INTO THE BACKS OF MY LEGS (I AM 5'8, 160LBS AND 35 YEARS OLD) TO THE POINT WHERE I GET BRUISES AFTER DRIVING THE CAR FOR 5 MINUTES. THEY ARE JUST DESIGNED EXTREMELY POORLY. FURTHERMORE, EXITING THE VEHICLE REQUIRES ME TO PLACE MY ENTIRE BODY WEIGHT ON A THIN PIECE OF PLASTIC ALONG THE SIDE OF THE SEAT WHILE SLIDING OFF IF IT, FURTHER GIVING ME BRUISES. I HAVE ORDERED A THICKER SEAT CUSHION TO ASSIST WITH THE PROBLEM, BUT I FEAR THAT I WILL BE PUSHED UP HIGHER AND NOT SECURELY ANCHORED TO THE SEAT SINCE I WILL BE SITTING ABOVE THE SIDE BOLSTERING, POTENTIALLY CREATING A MAJOR SAFETY RISK. I'VE LEASED THE CAR SO I'M LOCKED IN, BUT I CANNOT CONTINUE TO DRIVE IT WITH THESE SEATS AS THERE IS TOO MUCH PAIN, EVEN FOR HOURS AFTER DRIVING HAS COMPLETED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Steering not returning to center, when making a turn across the street you have to quickly center the vehicle to prevent going into on coming traffic. Very stiff to turn and make popping sounds when turning.
Creaking/popping noise from passenger rear side of vehicle at 24,574 miles along with a grinding noise coming from the front driver side wheel. Took to dealership twice and was told there is not a rear axle just independent struts and shocks. Very concerning and not sure if a wheel is gonna fall off. I've seen other forums that have been having the same issue between the years 2017-2019. Please recall and fix because consumers shouldn't shell out more money for cheap parts.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2017 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V560000 (Electrical System) and 22V930000 (Structure, Seat Belts) and would like to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and manufacturer were contacted.
My driver's side seatbelt buckle will not latch onto the tongue. Sometimes I can get the buckle to latch onto the tongue by aggressively and repeatedly jamming the tongue into the buckle. Most of the time the tongue will not latch into the buckle. In the event of an accident, I'm concerned that the buckle will not hold due to this intermittent latching issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while his wife was driving at 35–40 MPH and crashed into a deer, the air bags deployed but failed to inflate. There were no warning lights illuminated. The emergency lights failed to turn off. The driver was able to drive from the crash. There were no reported injuries or fire. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not available.
When driving sometimes the AIRBAG indicator light on the dash will turn on. Turning the car off and on will clear the light and it may not return for multiple drives. It's hard to replicate, but seems to happen while driving for a while. The car does not offer any other indication about the airbag's safety so I don't know if it is a faulty airbag system or a faulty indicator.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
CHEVROLET BOLT HAS "L" DRIVING MODE, DURING WHICH THE CAR WILL STOP IF THE ACCELERATOR PEDAL IS NOT PRESSED. HOWEVER, THE REAR LIGHT DOES NOT RELIABLY TURN ON. IF THE CAR IS AT LOW SPEED, OR IF THE CAR IS STOPPED, THE REAR BRAKE LIGHT MAY BE OFF. THIS INCREASES THE CHANGE OF REAR COLLISION. WHEN IN "L" MODE, THE BREAK LIGHT SHOULD BE ON AT ALL TIMES WHILE THE ACCELERATOR IS DEPRESSED.
THE HID LIGHTS ARE UNSAFE. THE GLARE IS HARSH IN EYES OF ONCOMING VEHICLES AND PEDESTRIANS. THE HID HEADLIGHTS CAST A DEFINED BOX OF LIGHT BEYOND WHICH ALL IS DARK; THEREFORE, ANIMALS, PEOPLE, DIPS AND CURVES IN THE ROAD, AND OTHER VEHICLES OUTSIDE THE BOX OF LIGHT ARE INVISIBLE. THESE SHOULD BE OUTLAWED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Seal leaking in rear causing puddle in floor of storage area where the sub woofer and radio amplifier is mounted. Water has shorted out amp and needs replaced
The contact owns a 2017 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V560000 (Electrical System) and 22V930000 (Structure, Seat Belts) and would like to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and manufacturer were contacted.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .