RoadVitals

1994 Jeep Grand Cherokee Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
38
Latest Aug 26, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 588 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1994 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 38, in the owner's own words

SteeringSuspension
Filed Aug 26, 2017

EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"

NHTSA ID
11019917
Incident
Aug 26, 2017
Mileage
184,000 mi
SteeringSuspension
Filed Mar 11, 2015

INCIDENT OCCURRED TWICE IN ONE DAY. HAD OCCURRED BEFORE, BUT VERY INFREQUENTLY. DRIVING AROUND 66 MILES PER HOUR ON A HIGHWAY, THE CAR HIT A SLIGHT BUMP IN THE ROAD AND BEGAN TO SHAKE, VIOLENTLY AND UNCONTROLLABLY. THE FRONT END OF THE CAR SHAKES SO SEVERELY THAT I AM FORCED TO SLOW DOWN TO UNDER 15 MPH TO STOP IT. THE PROBLEM AGAIN OCCURRED LATER THAT SAME DAY, ON A DIFFERENT ROAD (A MAJOR U.S INTERSTATE), TRAVELING AT ABOUT THE SAME OR PERHAPS SLIGHTLY GREATER SPEED. THE BUMP THAT I HIT WAS VERY SMALL, BUT THE SHAKING THAT CAME AFTER CAUSED ME TO SHIFT LANES AND PULL OFF ON THE SHOULDER OF THE INTERSTATE TO MAKE IT STOP. ALL TOGETHER, I WOULD SAY THAT THIS HAS OCCURRED WITH MY VEHICLE ABOUT 8 OR 9 TIMES, BUT WAS THOUGHT TO BE FIXED SEVERAL YEARS AGO (BY A MECHANIC ADMITTEDLY NOT ASSOCIATED WITH JEEP). THE PROBLEM WENT AWAY FOR A WHILE BUT IS OBVIOUSLY RETURNING AND GETTING WORSE. SOME OTHER JEEP OWNERS REFER TO IT AS THE DEATH-WOBBLE, DO TO THE VIOLENT AND ALARMING NATURE OF THE SHAKING. *TR

NHTSA ID
10693679
Incident
Mar 8, 2015
Mileage
179,000 mi
Steering
Filed Oct 29, 2012

PURCHASED THIS VEHICLE UNAWARE OF RECALL/DEFECT. HAVING PROBLEMS WITH STEERING BOX BREAKING SINCE PURCHASE. VEHICLE IS EXTREMELY DANGEROUS TO DRIVE. TOOK TO CHRYSLER TODAY 10/29/2012 WILL NOT FIX SINCE CHRYSLER DID NOT RECALL VEHICLE. NHTSA RECALL ID#97VO69000 PLEASE ADVISE. THANK YOU IN ADVANCE. *TR

NHTSA ID
10482548
Incident
Oct 1, 2012
Steering
Filed Apr 28, 2011

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING SPACE THE STEERING WHEEL MALFUNCTIONED. THE STEERING WHEEL CONTINUED TO SPIN. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC. THE MECHANIC STATED THERE WAS A DISCONNECT IN THE STEERING COLUMN DUE TO A PLASTIC PEN SHEARING OFF. THE MECHANIC STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STEERING WHEEL BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THIS WAS A SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 175,000.

NHTSA ID
10398171
Incident
Apr 28, 2011
Mileage
175,000 mi
Steering
Filed Dec 29, 2009

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE PARKING THE STEERING GEAR BOX SEPARATED FROM THE FRAME. THE VEHICLE WAS TOWED TO HIS HOME. THE DEALER AND MANUFACTURER HAS NOT BEEN CONTACTED. . THE FAILURE MILEAGE 176,000.

NHTSA ID
10297302
Incident
Dec 24, 2009
Mileage
176,000 mi
Steering
Filed Aug 19, 2008

1994 JEEP GRAND CHEROKEE LIMITED 318 C.I. STEERING BOX BROKE OFF THE FRAME! MY FAMILY ALMOST CROSSED OVER THE CENTER MEDIUM OF THE ROAD! JEEP NEEDS TO REMEDY THIS!! ASAP WE HAVE HAD 3 PEOPLE ON OUR INTERNET CLUB WITHIN THE LAST 3 MONTHS HAVE THIS HAPPEN! *TR

NHTSA ID
10238953
Incident
Aug 14, 2008
Mileage
106,500 mi
Steering
Filed Jan 22, 2008

TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE BACKING OUT OF THE DRIVEWAY, ONE OF THE BOLTS ON THE STEERING GEAR BOX FAILED. A SECOND BOLT FAILED WHILE ATTEMPTING TO LOAD THE VEHICLE ONTO A TOW TRUCK. THE VEHICLE IS CURRENTLY PARKED AND HAS NOT BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.

NHTSA ID
10215679
Incident
Jan 20, 2008
Mileage
87,000 mi
Steering
Filed May 28, 2007

BACKED UP, STEERED HARD TO RIGHT, SHIFTED TO FORWARD, STEERED HARD TO LEFT. HEARD A BANG. STEERING FAILED COMPLETELY. HAD TO HAVE IT TOWED. THIS COULD'VE BEEN REALLY BAD IF I HAD BEEN IN TRAFFIC! FOUND A SEVERED BOLT ABOUT 4" LONG UNDER THE VEHICLE. JUDGING BY THE BOLT HEAD MARKINGS, I'D GUESS IT WERE GRADE 8.2 OR GREATER. ( SURISE HORIZON 6 MARKS... SIDE MARKS WERE +'S. ) *TR

NHTSA ID
10191871
Incident
May 25, 2007
Mileage
146,000 mi
SteeringSuspension
Filed Apr 29, 2004

WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WANDERED TO THE LEFT AND RIGHT. WHEN DRIVING OVER A BUMP IN THE ROAD VEHICLE JUMPED OVER TO THE NEXT LANE. CONSUMER REPLACED THE STEERING GEAR BOX AND TIRES, BUT THE PROBLEM RECURRED. THE DEALER SUGGESTED THAT THE BALL JOINTS BE REPLACED. *AK *JB

NHTSA ID
10065377
Incident
Apr 1, 2004
Mileage
146,000 mi
Steering
Filed Feb 4, 2004
Crash reported

WHILE DRIVING AT 15 MPH STEERING WAS NOT RESPONSIVE. CONSUMER COULD NOT CONTROL THE VEHICLE USING THE STEERING WHEEL. CONSUMER HAD TO SCRAPE DOWN A RETAINING WALL TO GET THE VEHICLE TO A STOP. CONSUMER TOOK VEHICLE TO AN INDEPENDENT SHOP, WHO DETERMINED THAT A BOLT IN THE GEAR BOX WAS LOOSE. THE BOLT WAS REPLACED. THREE YEARS LATER THE SAME THING HAPPENED. THIS TIME THE BOLT SHEARED COMPLETELY OFF. *AK

NHTSA ID
10057507
Incident
Aug 16, 1994
Mileage
5,000 mi
Steering
Filed Feb 3, 2004

CONSUMER COMPLAINED ABOUT A GEAR BOX PROBLEM. THE SCREW KEPT COMING OUT. THIS MADE IT VERY DIFFICULT TO STEER. *AK

NHTSA ID
10057480
Mileage
90,000 mi
Steering
Filed Jan 15, 2004

THE STEERING COMPLETELY WENT OUT. ( FAILED) WILE WE WERE DRIVING. THANK GOODNESS WE WERE DRIVING SLOW. NOTE; I FOUND 2500 OTHER JEEPS ON THE WEB WITH THE SAME PROBLEM.

NHTSA ID
10069341
Incident
Sep 15, 2003
Mileage
164,000 mi
Steering
Filed Jun 19, 2003

WHILE BACKING OUT OF A PARKING SPOT DRIVER HEARD A LOUD "POP" NOISE. DRIVER GOT OUT TO SEE WHAT IT WAS. THERE WAS A BOLT UNDER THE VEHICLE. BOLT BROKE OFF THAT CONTROLS THE STEERING WHICH CAUSED VEHICLE TO LOSE POWER STEERING. *AK

NHTSA ID
10024506
Incident
Jun 18, 2003
Steering
Filed Nov 6, 2002

CONSUMER STATES THAT WHEN TURNING LEFT OR RIGHT, STEERING WHEEL MAKES A "CLUNKING" NOISE AND VEERS EXCESSIVELY TO THE LEFT OR RIGHT. CONSUMER FEELS AS IF GOING TO LOSE CONTROL OF VEHICLE. MR

NHTSA ID
8022274
Incident
Oct 6, 2002
BrakesEnginePowertrain (other)+2 more
Filed Mar 26, 2002

CONSUMER STATED THE FRONT END MAKES A NOISE AND THE TWO FRONT TIRES WERE REPLACED DUE TO FRONT AXLE ASSEMBLY FAILED. *YH

NHTSA ID
564818
Incident
Jan 3, 2002
BrakesDriver assistanceEngine+2 more
Filed Jan 18, 2002

CONSUMER STATES BRAKES HAD TO BE REPAIRED. *SLC

NHTSA ID
564097
Driver assistanceElectricalSteering+1 more
Filed Nov 9, 2001

CAR STOPS WHILE FOOT IS ON GAS, THEN LURCHES FORWARD; CAR ROLLS BACKWARD WHEN IN PARK OR DRIVE; CAR DIES IN TRAFFIC WHILE IDLING; STEERING KNUCKLE BOLTS STRIPPED, HAD TO BE REPLACED, HAD TO REPLACE TIRES TWICE, HAD TO REPLACE BRAKES REPEATEDLY, WORN TO ROTORS, CONTINUAL PROBLEMS WITH TRANSMISSION, INTERMITTENT, HARD TO RECREATE AT MECHANIC, BUT OCCUR IN TRAFFIC, CREATING SAFETY HAZARD. BPRAVE HA. *AK

NHTSA ID
754324
Incident
Jul 10, 2001
Steering
Filed Jun 19, 2001

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: 0 TIRESIZE: 16)

NHTSA ID
747081
Incident
Jun 16, 2001
EngineSteering
Filed Mar 30, 2001

THE VEHICLE JUST SHUTS DOWN, ENGINE QUITS AT ALL SPEEDS, THEN WILL NOT START TILL I SET OFF ALARM SYSTEM OR LOCK DOORS AND UNLOCK WITH KEY FROM OUTSIDE . THE ALARM OFTEN GOES OFF FOR NO REASON. THE VEHICLE HAS QUIT RUNNING WHILE I HAVE BEEN ON THE FREEWAY IN THE MIDDLE LANE OF TRAFFIC. HAVE TO COAST TO SIDE OR COME TO COMPLETE STOP. *AK

NHTSA ID
743314
Steering
Filed Jun 6, 2000

WHILE PULLING OUT INTO THE STREET HE HEARD A LOUD NOISE AND LOST THE ABILITY TO STEER VEHICLE. GOT OUT AND LOOKED UNDER THE VEHICLE, AND FOUND A BOLT LAYING ON THE GROUND BROKEN IN HALF. *AK

NHTSA ID
863109
Incident
May 31, 2000
Steering
Filed Jun 6, 2000

CONSUMER WAS PULLING OUT INTO THE STREET AND HEARD A LOUD NOISE. GOT OUT, LOOKED UNDER VEHICLE, AND FOUND THE BOLT LAYING IN STREET BROKEN IN HALF.*AK

NHTSA ID
863108
Incident
May 31, 2000
Steering
Filed Jun 6, 2000

WHILE PULLING OUT INTO STREET HEARD A LOUD NOISE AND LOST THE ABILITY TO STEER VEHICLE. GOT OUT TO LOOK UNDER THE AUTOMOBILE, AND FOUND BOLT ON GROUND AND BROKEN IN HALF. *AK

NHTSA ID
863107
Incident
May 31, 2000
Steering
Filed Jan 7, 2000

THE VISCOUS COUPLER IN THE STEERING SYSTEM FAILED ON TWO OCCASIONS AND WAS REPLACED, DEALERSHIP STATES THIS IS A FREQUENT PROBLEM WITH THE FOUR WHEEL DRIVE VEHICLE. *MJS

NHTSA ID
784414
Incident
Apr 3, 1998
Steering
Filed Dec 28, 1999

I WAS DRIVING DOWN THE ROAD, WHEN SMOKE CAME BILLOWING OUT FROM UNDER THE HOOD. AFTER POPPING THE HOOD, I NOTICED THAT THE WHOLE INSIDE OF THE VEHICLE WAS COVERED IN OIL, ALSO NOTICED THAT THE POWER STEERING HOSE WAS OFF. WENT TO DEALERSHIP TO GET VEHICLE FIXED, SPENT APPROX $900 TO HAVE A NEW POWERSTEERING PUMP AND GEAR BOX ASSEMBLEY, MECHANIC STATED THAT THE GEAR BOX HOUSING HAD RUSTED THROUGH AND CAUSED THE PART TO FAIL.

NHTSA ID
716574
Incident
Aug 26, 1999
Steering
Filed Sep 2, 1999

VISCOUS COUPLING FAILED ON TWO OCCASIONS CAUSING EXTREME VIBRATION AND SKIPPING OF THE WHEELS WHEN TURNING SLOWLY. MJS

NHTSA ID
548334

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .