I JUST WANT TO GET IT FIX
- NHTSA ID
- 11129445
- Incident
- Jul 7, 2018
- Mileage
- 98,000 mi
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1994 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 55 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 55, in the owner's own words
I JUST WANT TO GET IT FIX
JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT. *JB
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB *CN
ON OR ABOUT JUNE OR JULY OF 2014, I TRAVELLED ABOUT 40 MILES TO CROWN MOTORS OF HOLLAND, MI TO HAVE MY VEHICLE REPAIRED FOR THE GASTANK RECALL. AFTER INSPECTING IT, THEY CLAIMED THAT IT WAS UNREPAIRABLE! THEY KEPT MY RECALL NOTICE AND MUST HAVE LIED ABOUT IT BEING REPAIRED. IT WAS NOT REPAIRED BECAUSE THEY DIDN'T WANT TO BOTHER WITH IT. TO THIS DAY I LET EVERYONE KNOW WHAT A TERRIBLE DEALER THEY ARE AND I ALSO CALLED THE 800 # AND LET CRYSLER KNOW WHAT HAPPENED. UPDATED 09/09/15*LJ UPDATED 12/11/2015 *JS
1994 JEEP GRAND CHEROKEE WAS PLACED ON RECALL LIST OF CHRYSLER TO INSTALL TRAILER HITCH. RECALL SERVICE STATED RUST AND CORROSION LEVEL 5 UNABLE TO COMPLETE RECALL. I THEN TOOK MY CAR TO A MUFFLER SHOP AND HAD IT RAISED TO SEE WHAT WAS GOING ON. I SAW NO EXTREME AMOUNT OF RUST THAT WOULD HAVE PREVENTED THEM FROM PERFORMING THE RECALL WORK. I ASKED THE MECHANIC IF THEY COULD INSTALL A TRAILER HITCH TO MY CAR, THEY SAID FOR A FEE. I TRULY BELIEVE THAT THEY DID NOT WANT TO COMPLETE THE WORK, BECAUSE THEY COULDN'T MAKE ANY MONEY OFF OF IT. ANOTHER THING, I WANT CONSIDERED IS THE FACT, THAT MY CAR IS AT LEAST 21 YEARS OLD, SO THERE MIGHT POSSIBLY BE RUST, BUT NOT TO THE LEVEL THAT WOULD PREVENT THEM FROM COMPLETING THE INSTALLATION.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE CAUGHT FIRE WHERE THE FUEL TANK WAS LOCATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
SUBJECT: COMPLAINT - 1994 JEEP GRAND CHEROKEE RECALL N45 - REAR STRUCTURE REINFORCEMENT --- COMMENTS: AS OWNER OF A 1994 JEEP GRAND CHEROKEE BEING RECALLED FOR REAR STRUCTURE REINFORCEMENT (INSTALLATION OF A TRAILER HITCH) TO PROTECT THE FUEL TANK AGAINST LEAKS AND FIRE OR EXPLOSION CAUSED BY A REAR END COLLISION, PLEASE BE ADVISED THAT THE MANUFACTURER'S RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLY SLOW AND DEFICIENT. I HAVE BEEN ON A WAITING LIST FOR SOME TIME AT THE LOCAL JEEP DEALER WHO IS UNNECESSARILY DELAYED WAITING FOR PARTS (APPARENTLY A TRAILER HITCH) TO CORRECT THIS DEFECT. THE PROLONGED DELAY IN THE MANUFACTURER NOT PROVIDING THE REQUIRED PART(S) IS DANGEROUS, UNWARRANTED, AND UNACCEPTABLE. *TR
TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF FUEL WITHOUT WARNING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,758.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM THE RECALL REPAIR. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS INCAPABLE OF SUPPORTING THE PROPER INSTALLATION OF A HITCH DUE TO DAMAGE NEAR THE HITCH ATTACHMENT POINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15*LJ
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT AFTER RECEIVING A SECOND NOTICE, THE TECHNICIAN ADVISED TO BRING THE VEHICLE IN TO BE INSPECTED BEFORE THE PARTS COULD BE ORDERED AND THE REMEDY WOULD NO LONGER INCLUDE REPLACING THE TRAILER HITCH.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH). THE DEALER STATED THAT THEY COULD NOT INSTALL THE TRAILER HITCH DUE TO CORROSION ON THE FRAME RAILS. THE FAILURE MILEAGE WAS 140,000. UPDATED 09/10/14*LJ
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL TANK. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 159,000.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/14*LJ
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE WERE NO FAILURES AT THIS TIME. RK
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER FILED A CLAIM WITH CHRYSLER, PER THEIR INSTRUCTIONS, FOR REIMBURSEMENT OF A TRAILER HITCH THAT HE HAD INSTALLED ON HIS VEHICLE. CHRYSLER DENIED THE CLAIM, STATING THEY WOULD ONLY REIMBURSE CUSTOMERS FOR AN ORIGINAL EQUIPMENT MANUFACTURER HITCH, AND FURTHER STATED THAT NO SUCH PRODUCT EXISTED, AND THEY HAD NO IDEA WHEN THE PRODUCT WOULD BE AVAILABLE. THE CONSUMER STATED A REMEDY IS AVAILABLE, AND SEVERAL COMPANIES MANUFACTURED QUALITY TOW HITCHES. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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