2021 Hyundai Palisade

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

I was driving then all of a sudden the engine just died. I tried numerous times to start the engine, and it would not turn over. There is a full tank of gas and there is no issue with the battety

NHTSA ID

11776864

Incident

Nov 7, 2026

Vehicle Information: 2021 Hyundai Palisade Limited (3.8L V6 Engine) Complaint Description: While driving at highway speeds, the vehicle suddenly began making a loud engine knocking noise, followed immediately by a total and catastrophic structural failure of the engine. A connecting rod bearing seized and the rod broke, punching a hole directly through the metal engine block. This mechanical failure caused an immediate, complete loss of motive power and propulsion while traveling in high-speed highway traffic. The sudden loss of engine power simultaneously disabled the power steering and power braking assistance, creating an extreme and immediate safety hazard as I was forced to navigate a completely dead, non-responsive vehicle across multiple active lanes of traffic to reach the shoulder. The vehicle was manually pushed directly to a licensed Hyundai dealership 1/2 a mile, where technicians confirmed a catastrophic internal engine failure with a thrown rod through the engine block. The vehicle had a consistent and documented maintenance history prior to the incident. No warning lights or oil pressure indicators illuminated on the dashboard prior to the sudden knocking and immediate engine destruction. This defect poses a severe, life-threatening safety risk due to the sudden loss of vehicle control on public highways.

NHTSA ID

11774561

Incident

Oct 24, 2026

I am the original owner of a 2021 Hyundai Palisade SEL AWD (74,225 miles) reporting repeated engine shutdowns in traffic, severe rough idling, and an unresolved safety concern. The problem began XXX. I first brought the vehicle to Hyundai on XXX and have sought service approximately four times since June. Despite technicians stating they could not reproduce the issue, the engine stalled again on XXX after I picked it up from service. The dealership also instructed me to complete a 1,000-mile oil consumption test. When I returned after 750 miles, I was told I had returned too early. The engine subsequently shut off twice on XXX. Documented incidents: XXX 1:53 PM: Engine shut off on [XXX]. XXX, 5:38 PM: Engine shut off on [XXX]. XXX, 5:08 AM: Engine shut off at [XXX] exit, [XXX] XXX 11:35 AM: Engine stalled at [XXX]/[XXX]. XXX, 12:30 PM: Engine stalled at [XXX]/[XXX]; check engine light illuminated. XXX, 10:57 AM: Near-stall with severe rough idling at Los Gatos Farmers Market. After further rough idling, the check engine light remained illuminated. On XXX the dealership service advisor personally experienced severe rough idling and an apparent near-stall while moving my vehicle, with the check engine light on. I heard her acknowledge the issue. The vehicle remains at the dealership. I provided a written incident log and opened Hyundai case #XXX. Repeated engine shutdowns at intersections and freeway exits pose a serious collision risk. I request NHTSA investigate this potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11772463

Incident

Jun 2, 2026

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue.

NHTSA ID

11772353

Incident

Sep 12, 2025

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 40 MPH, the driver-side and passenger-side captain seat belts independently unlatched while occupied by the contact's minor children. The contact stated that the failure occurred during the winter. The dealer was made aware of the failure, which the dealer associated with an open recall; however, parts were unavailable. The contact later received an email notification from the dealer stating that parts could not be ordered because the manufacturer placed a hold on the parts. The contact received a recall notification for NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts remained unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.

NHTSA ID

11770935

Incident

Apr 22, 2025

Mileage

70,000 mi

Larsen Automotive in Pine Bluff, AR replaced the spark plugs on this vehicle recently, and while the vehicle was at the shop, I asked the mechanic to look at my suspension as my vehicle has become very rough when driving and I noticed loud "popping/clicking" noises within my vehicle's rear end. The mechanic noted that 2021 Hyundai Palisades had a lot of issues with rear suspension failure and that this should be reported to Hyundai in an effort to get the vehicle fixed. The mechanic noted that suspension failure could lead to unsafe driving, which in turn could cause harm to the driver/passengers. Upon investigation, the mechanic confirmed that the rear suspension was failing and needed to be replaced. There were no warning lights regarding the failing suspension, but the rough drive and the audible noises coming from the car started months prior to the diagnosis by the automotive repair shop. Since that time, I have submitted a message regarding the suspension failure issue to Hyundai via their website. I have not yet received any feedback from the company.

NHTSA ID

11770118

Incident

Aug 24, 2026

Due to a known oil consumption issue the manufacture replaced the engine using a short block swap, they used the old fuel injectors and during the swap one of them failed, becoming stuck open. Now they refuse to fix it without me paying for labor. The failed fuel injector occurred immediately following a mandatory manufacturer engine replacement and poses a thermal/fire hazard.

NHTSA ID

11770048

Incident

Sep 24, 2026

Blind spot warning system stopped working. Then speedometer stopping working registering 0 both digital and the circle. Then all lights started going off on the dashboard. My dealer cleared codes and errors went to history but not active. When I went to drive again blind spot didn’t work and speedometer didn’t work. I didn’t drive further after that. I heard there was an issue with the 2022 dashboard cluster.

NHTSA ID

11769464

Incident

Aug 30, 2026

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Certain Palisade (LX2) and Santa Fe (NC) vehicles equipped with Lambda II 6-cylinder engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Certain vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.

Certain 2020 – 2025 model year Palisade vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Engine Oil Filter Housing Seal under these conditions has been extended to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.