2020 Hyundai Palisade

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

When turning at low speeds, the rear wheels feel like they're binidng, kind of like old school posi-traction. I took it into Grand Hyundai of [XXX]. The first time they told me it was a battery issue since it an electrically controlled power train. I replaced the battery somewhere else that was 1/2 the price. I brought the car back when I continued to have issues, they told me it was a bad battery. I informed them I replaced the battery to which they told me it was the battery still. I have no resolution on this. I understand there was a TSB associated with a similar issue on SOME VINs, but apparently not mine? It's Hyundai TSB 26-TC-001H. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11776632

Incident

Jul 15, 2026

• Noticed a rattle sound when taking off and when the car was preparing to stop; All timely maintenance were done at Headquarter Hyundai in [XXX]. Oil change was done by Tires Plus ([XXX]) end of XXX as the car was just over 100k miles, so no warranty. • XXX, notice the rattle sound and notice the engine tremble when stopping. Returned to Tire Plus for diagnostic. XXX - TECH NOTED NO OIL ON DIPSTICK UPON ARRIVAL. CUSTOMER ADVISED TO DO OIL CHANGES MORE FREQUENTLY AT 3,000 MILE INTERVALS; NO VISIBLE OIL LEAKS AT THIS TIME - INTERNAL ENGINE OIL CONSUMPTION. POTENTIAL PISTON RING OR ENGINE BEARING ISSUE CAUSING OIL CONSUMPTION. COMPUTERIZED ENGINE ANALYSIS. • My safety was at risk when the oil notification failed to occur, when the check engine notification failed to occur. These failures could have resulted in a complete shut down of the engine resulting in an immediate collision as I travel on the interstate daily for work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11774132

Incident

Aug 28, 2026

Windshield has cracked multiple times

NHTSA ID

11771038

Incident

Sep 25, 2026

On three separate occasions, when turning left, the steering wheel locked briefly at the 11pm position and there was a clunking noise. It released after a second or two. Obviously having steering lock is a severe safety issue. I have had it at Haselwood Hyundia in Bremerton, WA for a week and because they cannot reproduce the issue themselves, they are sending me home with the car unfixed. There were no warnings or other notifications and apparently no diagnostic codes.

NHTSA ID

11770153

Incident

Sep 27, 2026

My 2020 Hyundai Palisade experienced repeated instances of the engine cooling fan continuing to operate after the vehicle was completely shut off. In one instance, the fan ran for about 90 minutes after shutdown. After the vehicle was driven again, it ran for approximately another 45 minutes after shutdown. On a subsequent occurrence, the fan continued running until it discharged the battery enough that the vehicle would not start. Southtowne Hyundai in Newnan, Georgia subsequently diagnosed the cause as an internal PCB block failure and replaced the engine-room PCB block pursuant to Hyundai Technical Service Bulletin 26-EE-007H, which addresses battery drain caused by continuous cooling-fan operation after the vehicle is turned off. The dealer installed PCB block part number 91959-S8000-FFF. The failure was intermittent and did not occur every time the vehicle was shut off. My concern is that the defect could unexpectedly discharge the battery while the vehicle is parked, leaving it unable to restart. I am filing this complaint so NHTSA has a record of the failure and can determine whether similar failures are occurring in other Hyundai Palisades.

NHTSA ID

11769818

Incident

Sep 23, 2026

My 2020 Hyundai Palisade (3.8L V6) suffered an engine failure at approximately 108,000 miles. On September 3rd,2026 , while driving at about 65 mph, the engine began knocking loudly. There was no warning before this happened and the engine light had not come on. The vehicle was taken to Shottenkirk Hyundai, an authorized Hyundai dealer, which diagnosed a connecting rod bearing failure. The repair order states: "Replace engine assembly due to piston slap on front bank caused by rod bearing failure." The dealer says the entire engine must be replaced. The vehicle has been maintained with regular oil changes. The failure was internal and was not caused by a crash, impact, or outside damage. I believe this is a safety defect. A connecting rod bearing failure can cause the engine to stall or seize without warning while driving, including at highway speed, creating a risk of a crash. A failed rod can also break through the engine block and leak oil onto hot engine parts, which is a fire risk. The vehicle is past Hyundai's 100,000-mile powertrain warranty. I have opened a case with Hyundai Consumer Affairs (case # 43347615) and am waiting for a decision. The vehicle and failed engine are available for inspection at the dealer. I am asking NHTSA to investigate connecting rod bearing failures in the 3.8L V6 engine in the 2020 Hyundai Palisade.

NHTSA ID

11768975

Incident

Oct 3, 2026

There is pre-mature failure of the rear shocks/struts. Vehicle is a 2020 Hyundai Palisade Limited with 70,000 miles on it. Normal wear and tear with no excessive use and never towed anything. Hyundai dealerships are backed up for service appointments. I was finally able to get in for an appointment, and they confirmed pre-mature shocks/struts failure but parts are on back order. The dealership states the vehicle is "safe to drive" but I am concerned. We are a family of [XXX] and are worried about a bad outcome with all the extra bounce in the car on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11767357

Incident

Sep 24, 2026

My 2020 Hyundai Palisade (3.8L V6) has a persistent engine defect causing sudden stalling and severe oil consumption. Since mid-2019 the engine has stalled without warning when coming to a stop, idled roughly, and made loud puttering noises under light acceleration — a loss-of-power hazard in traffic. In 2026 the dealer began formal oil consumption testing. Although 1,000-mile checks were marked 'passed,' the engine was found completely dry (dipstick showed no oil) at 2,000 miles — 3.5 quarts low on a 6.1-quart system. On 09/02/2026 the vehicle FAILED an official oil consumption test at Hyundai of Kirkland and was held for service. The dealer performed a carbon-cleaning procedure, but the underlying oil consumption is unresolved and a re-test is now underway. Running an engine at less than half its oil capacity risks sudden seizure or stall at speed. I am concerned this is a systemic defect affecting other 2020 Palisades and request NHTSA investigate.

NHTSA ID

11766809

Incident

Sep 2, 2026

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Certain Palisade (LX2) and Santa Fe (NC) vehicles equipped with Lambda II 6-cylinder engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Certain vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.

Certain 2020 – 2025 model year Palisade vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Engine Oil Filter Housing Seal under these conditions has been extended to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.