2022 Hyundai Palisade

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

I am filing an immediate safety complaint regarding a severe engine defect on my vehicle and the manufacturer's dangerous diagnostic protocol. The vehicle is experiencing active engine failure symptoms, including [insert symptoms here, e.g., severe knocking, sudden hesitation, intermittent stalling, or a flashing check engine light]. I have clear video evidence of the failure, and the dealership's Shop Foreman inspected the vehicle and diagnosed it with an internal engine problem. Despite a formal diagnosis from their own Shop Foreman and video proof of the failure, Hyundai Techline is attempting to deflect liability by blaming a previously installed aftermarket oil filter. The dealership has since replaced the aftermarket filter with an OEM filter. However, instead of repairing the diagnosed internal engine defect, they are forcing me to drive this malfunctioning vehicle for an additional 1,000 miles to "duplicate" the issue. Operating a vehicle with a known, documented internal engine failure on public roads poses an immediate and severe safety hazard to myself, my kids, and other drivers. The vehicle is at imminent risk of sudden engine stalling, complete power loss, or catastrophic mechanical seizure at highway speeds, which could cause a serious collision. The manufacturer is actively demanding that I operate a dangerous vehicle as a condition of their warranty process, shifting extreme physical liability onto the consumer.

NHTSA ID

11776531

Incident

Oct 15, 2026

The vehicle was taken to the dealership for routine service, state inspection, and recall completion (including RC 283). After work was completed the vehicle was driven home and several hours later when preparing to reinstall children's carseats, it was found that the front passenger seat was completely missing the forward 2 mounting bolts and the chair moves with even light touch. The dealership was contacted immediately but the service center was closed. A message was left describing the issue. The service center responded by text the following morning suggesting the car be driven in for repair. I reached out via phone to the general manager several times with no response after leaving messages. I attempted to contact the service department manager or supervisor. I responded to the service department text that the vehicle needs to be transported and not driven. I have received no response.

NHTSA ID

11776297

Incident

Nov 5, 2026

While driving last night, the front panoramic moonroof spontaneously shattered. There were three occupants in the vehicle at the time. We were on a two lane road and were accelerating after a stop sign when the glass suddenly shattered. There were no other vehicles in the immediate vicinity, and we did not observe or hear anything strike the glass. Fortunately, the interior sunshade was closed at the time of the incident, which prevented the shattered glass from falling directly into the passenger compartment. Had the sunshade been open, all three occupants could potentially have been exposed to falling glass and sustained injuries. We are having the vehicle assessed by a repair facility today and I have also contacted our insurance company regarding the incident. I am reporting this incident because the unexpected shattering of a panoramic moonroof while a vehicle is in operation presents a significant safety concern. The potential for shattered glass to enter the passenger compartment and injure occupants is particularly concerning. I believe this incident warrants documentation and review to determine whether there may be a vehicle or component safety defect.

NHTSA ID

11775883

Incident

Nov 4, 2026

This is a known issue that should be a recall. The radiator on models made between 2019-2022 have poorly made radiators that break, there is a TSB and it lists it online as an "extremely common" issue but there isn't a recall or a warranty extension.

NHTSA ID

11775122

Incident

Nov 1, 2026

at around 22,000 miles brakes feel spongy at times, at times brake pedal floats then goes to floor when trying to stop. First repair at dealership (McGovern of [XXX] ) bled brakes and replaced rear brakes even though not too bad . One month later same conditions dropped off for repair, thought contaminated brake fluid and bled brakes lasted another 4-6 weeks Dropped off Monday XXX same exact problem so scary when driving and you have to put brake to floor to stop Could not duplicate problem, so they just bled brakes again How do you force them to replace parts when they say they cant duplicate problem but it exists INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11774693

Incident

Oct 26, 2026

Was a stop waiting for a break in traffic to make a right turn. Once there was a break in traffic, I attempted to turn the steering wheel while easing out of the corner but the wheel completely locked up and I was unable to make the turn. Thankfully, there was enough of a break in traffic (across all four lanes) that I could navigate into the parking garage across the street. There I was able to shut off the vehicle and restart it again and regain steering capabilities.

NHTSA ID

11774403

Incident

Oct 16, 2025

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the seat belt buckles in the second- and third-row seats failed to latch properly. The dealer was made aware of the failure but confirmed that parts were not yet available.

NHTSA ID

11772506

Incident

Sep 12, 2025

The driver was pulling onto a driveway and braking to slow to a stop near the entrance of a garage. Suddenly the car surged ahead striking a stone column at the garage entrance severely damaging the column and damaging the front hood, bumper and licence plate area of the car. The air bags did not deploy. This incident occurred at night. At the same time the car surged forward the interior lights and control panel lights went out completely. They came back on after the vehicle hit the garage column. There were two adults and two children in the vehicle. All known recalls (7) at that time had been completed on the vehicle (2022 Hyundai Palisade).

NHTSA ID

11771877

Incident

Oct 17, 2026

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 2nd Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

Some Hyundai vehicles may be equipped with a parking distance warning (PDW) sensor(s) that may trigger various DTCs and display warning messages on the instrument cluster, resulting in the PDW sensor(s) failing to detect nearby objects or triggering multiple false alarms. This condition may be a result of external damage to the PDW sensor membrane or sensor cover from rock chips or road debris, a collision, or previous vehicle repairs or modifications.

Certain Palisade (LX2) and Santa Fe (NC) vehicles equipped with Lambda II 6-cylinder engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this procedure should only be performed when deemed necessary based on inspection and diagnosis of the vehicle as outlined in TSB 26-EM-015H, Engine Oil Consumption – Inspection & Repair Guidelines, or the latest revision.

Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, operating conditions, driving habits, and maintenance history. Hyundai recommends following the prescribed maintenance schedule and periodically checking the engine oil level using the dipstick to maintain proper engine oil level.

Certain vehicles may exhibit excessive paint peeling or bubbling of the primer/paint film on the exterior metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. This warranty extension only applies to factory-applied paint and does not cover collision-related paint repairs or vehicles with a salvaged title. Hyundai is extending the warranty coverage for certain white paint colors under these conditions from 3 years and 36,000 miles, to 10 years with unlimited miles from the date of original retail delivery or date of first use, and is valid for original and subsequent owners.

Certain 2020 – 2025 model year Palisade vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Engine Oil Filter Housing Seal under these conditions has been extended to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.