2022 Hyundai Palisade

On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.

NHTSA ID

11754745

Incident

Dec 28, 2022

Mileage

28,000 mi

We purchased this used 2022 Hyundai Palisade SLE vehicle on XXX at a Nissan dealership with 95,492 miles. While my spouse was driving the vehicle on the highway on XXX the failed child safety lock alarm notification displayed on the screen and the 2nd row actuators began flicking on and off, like it was exorcist. My [XXX] toddler with special needs rides in the back so we were concerned the doors might pop open if they were not locking properly. We took picture of the alarm display. The next day XXX, before we signed the sales contract , we informed the dealership of the safety hazard. They proceeded to take vehicle back and we hav a loaner vehicle in the meantime. After a week, we were informed that the Hyundai dealership did not find anything wrong with the door locks. When we proceeded to pick up the Palisade on XXX, we were able to recreate the problem right away before even driving the vehicle. All we did was unlock the suv, and when we attempted to open the back doors, the actuators kept clicking on and off on both doors on the 2nd row of the suv. We again told the dealership that it was re-occurring. I emailed and texted pictures and video to the sales representative Carlos Cortez, the finance rep Ruben Mendoza and the service manager Mike Moore. Mike contacted me next day early morning via telephone, they could not recreate the problem and would consult with a Mastertech. I explained that all we did was unlock the suv with the fab and tried opening the 2nd row door manually and the exorcist possession of the actuators reocurred. I also emailed him the Palisade Forum weblink: [XXX] that shows that shows that this is occurring to many other Palisade and Santa Fe owners and they have been some repairs done such as replacing wiring harness , actuators and windows to fix the problem. SUV is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11753586

Incident

Jul 10, 2026

On 7/22/26 at about 5:15pm, I was operating my vehicle, a 2022 Hyundai Palisade in the Parking lot of Publix Supermarket at Valrico Commons and was attempting to enter a parking space. I made a right from the parking thruway to enter a right parking space. I felt one of the right wheels graze the pedestrian sidewalk as I was driving about 5 miles per hour, next thing the vehicle lunged forward out of control and though I tried applying the brakes, the brakes would not respond. As a result, my vehicle ending up hitting a parking pole, which resulted in two vehicles parked opposite to me being hit by the pole. There was no one in the parked vehicles.

NHTSA ID

11752389

Incident

Jul 22, 2026

SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyundai Corporate case due to delay. • Mid-June 2026: Corporate stated parts arrived at dealer. • July 3, 2026: Left car all day for appointment. At pickup, dealer stated parts were NOT in stock; no repair done. • July 13, 2026: Emailed Rep Nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026: - Nasim called stating parts arrived; agreed to hold parts at dealer. - Joy (Parts) confirmed parts in stock; agreed to label box with my name. - <1 Min Later: Crystal (Service) stated parts were NOT available, revealing 3 arrived but were given away. Stated Parts Mgr Brian would call back. Called Joy back; sent to unreachable voicemail. - Nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is "drivable" despite unlatching. Denied call logs. VIOLATIONS 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with Parts (Joy), contradicted <1 min later by Service (Crystal) stating parts were given away. 3. Rep Nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as "drivable." REQUESTED NHTSA ACTION 1. ODI Investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs AND provide financial compensation for 8+ months of hazard exposure.

NHTSA ID

11752076

Incident

Jul 22, 2026

My wife was driving the vehicle to work this morning XXX around 730am on the [XXX] near [XXX] and the vehicle just cut off while driving at high speed. All the lights were activated on the dashboard. The steering wheel locked, the brakes stopped working, and the car would not accelerate. The vehicle died mid drive placing her in a dangerous life threatening predicament within this heavily trucked corridor. She was left to block traffic until help arrived. The vehicle was towed to the Hyundai dealership on Eucalyptus in Moreno Valley. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11751710

Incident

Jul 20, 2026

We were driving down the road and heard a loud pop and then heard glass falling onto the sunroof sunshade. My sunroom exploded out of nowhere, nobody in front of me, no trees or structures above us. Just spontaneously shattered.

NHTSA ID

11750967

Incident

Jul 11, 2026

On April 17, 2026, while driving my 2022 Hyundai Palisade with approximately 167,000 miles, the vehicle suddenly lost engine power and was unable to maintain normal driving speed. The sudden loss of propulsion created a safety risk because the vehicle could no longer operate normally in traffic. I was able to move the vehicle out of traffic, but it would not restart. I also observed white smoke coming from the engine compartment. The vehicle was towed to Matt Bowers Hyundai Slidell, an authorized Hyundai dealership, where it remains and is available for inspection upon request. The dealership has inspected the vehicle and advised that the engine needs to be replaced. The exact internal component that failed and the final cause of the engine failure remain under review by Hyundai. I do not recall any warning lamps or messages before the sudden failure. The timing of any prior symptoms is UNKNOWN. The vehicle had been maintained through authorized Hyundai dealerships. On December 29, 2025, a Hyundai dealership replaced the oil filter housing because of an oil leak and performed a synthetic oil and oil filter change. On March 11, 2026, approximately five weeks before the failure, the dealership performed another oil and oil-filter change and a multipoint inspection. I am reporting this incident because the sudden loss of engine power while driving, the inability to restart, and the smoke from the engine compartment created a serious safety concern. The vehicle remains disabled and available for further inspection.

NHTSA ID

11750892

Incident

Apr 17, 2026

My car is consuming too much oil. I am going through almost 2 qts per 1,000 miles. Combustion cleaning and consumption test have been completed with no fix to the problem.

NHTSA ID

11750527

Incident

Feb 15, 2026

Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling rear shock absorbers under this condition to 10 years / 120,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a no-start condition. The continuous cooling fan operation is caused by a stuck relay in the engine room PCB block. This bulletin provides instructions to replace the engine room PCB block to ensure the proper operation of the cooling fan.

Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in the bulletin to identify the source of the noise, and if necessary, replace one or both self-leveling rear shock absorbers. Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s).

Some Palisade (LX2) vehicles may produce noise from AWD coupling vibrations when making turns caused by a logic error with the All Wheel Drive Electronic Control Unit (AWD ECU). This bulletin provides instructions to update the AWD ECU to reduce the coupling noise.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the engine oil filter housing seal in order to address this condition.

Some Palisade (LX2) vehicles may exhibit engine oil leakage at the engine oil filter housing assembly due to deterioration of the housing seal. Hyundai is extending the warranty coverage for the engine oil filter housing seal to 15 years / 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note any vehicles within 15 years / 180,000 miles are covered by this TSB, even if the vehicle is still within the New Vehicle Limited Warranty (NVLW) of 5 years / 60,000 miles or Powertrain Warranty of 10 years / 100,000 miles (for the original owner).