2022 Hyundai Palisade Problems

SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyundai Corporate case due to delay. • Mid-June 2026: Corporate stated parts arrived at dealer. • July 3, 2026: Left car all day for appointment. At pickup, dealer stated parts were NOT in stock; no repair done. • July 13, 2026: Emailed Rep Nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026: - Nasim called stating parts arrived; agreed to hold parts at dealer. - Joy (Parts) confirmed parts in stock; agreed to label box with my name. - <1 Min Later: Crystal (Service) stated parts were NOT available, revealing 3 arrived but were given away. Stated Parts Mgr Brian would call back. Called Joy back; sent to unreachable voicemail. - Nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is "drivable" despite unlatching. Denied call logs. VIOLATIONS 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with Parts (Joy), contradicted <1 min later by Service (Crystal) stating parts were given away. 3. Rep Nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as "drivable." REQUESTED NHTSA ACTION 1. ODI Investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs AND provide financial compensation for 8+ months of hazard exposure.

My Hyundai Palisade is subject to Recall 283 (NHTSA Recall 25V607000) involving the seat belt system. The affected seat belt has exhibited sticking and binding issues. On at least one occasion, the belt became so tangled and stuck that I had to use pliers to free it. Children regularly use this seating position. I have contacted my Hyundai dealership, Circle Hyundai in Shrewsbury N.J., approximately 4-5 times over the past several months seeking recall repairs. Each time I was advised that parts were unavailable and that the dealership was waiting for Hyundai to supply the recall remedy. I also submitted an online service inquiry and did not receive a response. I am concerned that a known safety defect exists, the seat belt is exhibiting operational problems, and no repair has been made available despite repeated requests for service. I am submitting this complaint due to both the seat belt malfunction and the ongoing inability to obtain the recall repair.

We were driving down the road and heard a loud pop and then heard glass falling onto the sunroof sunshade. My sunroom exploded out of nowhere, nobody in front of me, no trees or structures above us. Just spontaneously shattered.

My driver windshield wiper stop working when driving. It was snowing out and it stopped working. Dealership has been notified. Put myself and my children in the car at risk because I was unable to see out the window. There was no warning light that came on, did not smell differently, just stopped working. Nothing has been inspected as it happened less than 24 hrs ago. Dealer has been notified. They said someone will call me back. Have not heard from the device manager yet.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.

My wife was driving the vehicle to work this morning XXX around 730am on the [XXX] near [XXX] and the vehicle just cut off while driving at high speed. All the lights were activated on the dashboard. The steering wheel locked, the brakes stopped working, and the car would not accelerate. The vehicle died mid drive placing her in a dangerous life threatening predicament within this heavily trucked corridor. She was left to block traffic until help arrived. The vehicle was towed to the Hyundai dealership on Eucalyptus in Moreno Valley. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.

Several times now, the car's engine will shut off while driving at low speed. When it shuts off, there is a relatively loud electrical noise coming from the engine compartment, and the instrument panel has multiple lights and sounds. There have been times when this issue has nearly caused a major accident.

Rear suspension has continued to have issues. First noticed after about 20,000 miles. A clunk and gurgling sound in rear. Took to local dealership and they didn’t do anything about it. Took again at 35,000 miles and was ignored again. 42,000 the dealership finally listened and replaced rear shock insulation, problem persisted but was a little more muted. 48,860 miles took it to another dealership and they replaced both rear shocks reporting them both as leaky rear shocks. Now at 70,000 all previous symptoms are back and louder than before.

Rear shocks failed at 71,000 miles, front shocks are now failing at 73,000 miles. Vehicle is not driven under harsh conditions and all recommended maintenance has been performed. Service advisor said “the Palisade is notorious for this”. Front rotors/brakes have been reported as in good conditions for months. Now, front rotors are suddenly so warped they need to be replaced immediately.

On 7/22/26 at about 5:15pm, I was operating my vehicle, a 2022 Hyundai Palisade in the Parking lot of Publix Supermarket at Valrico Commons and was attempting to enter a parking space. I made a right from the parking thruway to enter a right parking space. I felt one of the right wheels graze the pedestrian sidewalk as I was driving about 5 miles per hour, next thing the vehicle lunged forward out of control and though I tried applying the brakes, the brakes would not respond. As a result, my vehicle ending up hitting a parking pole, which resulted in two vehicles parked opposite to me being hit by the pole. There was no one in the parked vehicles.

I own a 2022 Hyundai Palisade SEL. On XXX, while driving at the intersection of [XXX] and [XXX] in [XXX], the engine abruptly lost power, causing a sudden loss of engine power while the vehicle was in motion. This is my family's primary vehicle, and my wife and children were in the car during this incident. On XXX, I brought the vehicle to Courtesy Hyundai in [XXX]. The dealer found essentially no oil in the engine despite my keeping up with scheduled oil changes. The dealer replaced the oil and performed a software update described on the repair order as "9C9 C ECU SW UPDATE EMISSIONS IMPRV 26-01-010H," and I was instructed to return after 1,000 miles for an oil-level recheck. At that recheck, the dealer's service assistant reported the oil was full. On XXX, before a planned family road trip, I returned the vehicle for another check. The service department found the engine was two quarts low — this was only 4,000 miles after the oil service on April 10, 2026. The dealer stated they requested an oil consumption test but that Hyundai denied the request. Per the dealer's instructions, I returned again after another 1,000 miles, and the engine was one quart low. I am filing this complaint because I believe the excessive oil consumption and the resulting loss of engine power represent a safety defect that has not been remedied. An engine that abruptly loses power while driving creates a serious hazard, including loss of power steering and reduced braking assist, and I am concerned for my family's safety while this condition remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

Suspension has been an issue since 10,000 miles. Rear shocks replaced at 58,000. 3,000 miles later the noise & bumpy ride have returned. Had to replace front brakes before 50,000 miles due to wear. Replaced all 4 tires due to extreme uneven wear at 45,000.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated. The contact stated that there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The contact stated that the vehicle was consuming engine oil. The contact stated that 2–3 quarts of oil needed to be added in between scheduled oil changes. The instrument cluster independently blanked and turned on and off. Additionally, the front driver's side seat belt failed to latch as intended, and the second-row seats failed to adjust as intended. The contact stated that when the seat adjustment switch was pushed to move the seat forward, the seat was stuck in the middle. The failures occurred intermittently since the vehicle was purchased. The vehicle was taken to the dealer where the vehicle was purchased; however, the vehicle was not diagnosed or repaired. The vehicle was taken to several alternate dealers; however, the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer where it was diagnosed with radiator failure. The contact was informed that the radiator needed to be replaced. The vehicle was repaired. The contact was informed that no other failures were found. The contact received notifications of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The manufacturer was made aware of the failure, and several cases were filed. The contact requested a vehicle buyback; however, the request was denied. The failure mileage was approximately 28,000.

Hyundai has had an active recall involving seat belts for several months. I have attempted to have this repair to no avail. I started with my local dealership and was told the parts to make this repair are not available. I have filed a complaint with Hyundai of America and have a case manager who calls me every few weeks to says that the parts continue to be back ordered. My concern is that Hyundai is not dealing with this recall in good faith. I take my young grandchildren to school every morning and fear for their safety.

My wife was driving the vehicle to work this morning XXX around 730am on the [XXX] near [XXX] and the vehicle just cut off while driving at high speed. All the lights were activated on the dashboard. The steering wheel locked, the brakes stopped working, and the car would not accelerate. The vehicle died mid drive placing her in a dangerous life threatening predicament within this heavily trucked corridor. She was left to block traffic until help arrived. The vehicle was towed to the Hyundai dealership on Eucalyptus in Moreno Valley. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On April 17, 2026, while driving my 2022 Hyundai Palisade with approximately 167,000 miles, the vehicle suddenly lost engine power and was unable to maintain normal driving speed. The sudden loss of propulsion created a safety risk because the vehicle could no longer operate normally in traffic. I was able to move the vehicle out of traffic, but it would not restart. I also observed white smoke coming from the engine compartment. The vehicle was towed to Matt Bowers Hyundai Slidell, an authorized Hyundai dealership, where it remains and is available for inspection upon request. The dealership has inspected the vehicle and advised that the engine needs to be replaced. The exact internal component that failed and the final cause of the engine failure remain under review by Hyundai. I do not recall any warning lamps or messages before the sudden failure. The timing of any prior symptoms is UNKNOWN. The vehicle had been maintained through authorized Hyundai dealerships. On December 29, 2025, a Hyundai dealership replaced the oil filter housing because of an oil leak and performed a synthetic oil and oil filter change. On March 11, 2026, approximately five weeks before the failure, the dealership performed another oil and oil-filter change and a multipoint inspection. I am reporting this incident because the sudden loss of engine power while driving, the inability to restart, and the smoke from the engine compartment created a serious safety concern. The vehicle remains disabled and available for further inspection.

I own a 2022 Hyundai Palisade SEL. On XXX, while driving at the intersection of [XXX] and [XXX] in [XXX], the engine abruptly lost power, causing a sudden loss of engine power while the vehicle was in motion. This is my family's primary vehicle, and my wife and children were in the car during this incident. On XXX, I brought the vehicle to Courtesy Hyundai in [XXX]. The dealer found essentially no oil in the engine despite my keeping up with scheduled oil changes. The dealer replaced the oil and performed a software update described on the repair order as "9C9 C ECU SW UPDATE EMISSIONS IMPRV 26-01-010H," and I was instructed to return after 1,000 miles for an oil-level recheck. At that recheck, the dealer's service assistant reported the oil was full. On XXX, before a planned family road trip, I returned the vehicle for another check. The service department found the engine was two quarts low — this was only 4,000 miles after the oil service on April 10, 2026. The dealer stated they requested an oil consumption test but that Hyundai denied the request. Per the dealer's instructions, I returned again after another 1,000 miles, and the engine was one quart low. I am filing this complaint because I believe the excessive oil consumption and the resulting loss of engine power represent a safety defect that has not been remedied. An engine that abruptly loses power while driving creates a serious hazard, including loss of power steering and reduced braking assist, and I am concerned for my family's safety while this condition remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/28/2026 Son was driving in a parking lot when all of a sudden, with no prior warning signs, the steering wheel locked up and he could not turn. Fortunately he was able to stop the vehicle; otherwise, it would have hit into other cars and he could have been injured. And fortunately this did not take place on a freeway. Hyundai service center located DCTS: C168806, C168886, and C240162. Replaced MPDS motor and ECU.

The child safety lock fails frequently. It begins to click as if it is trying to lock the rears doors and then a warning on the dash says the child locks have failed. I have 2 children and this is a big problem.

When the child safety lock is engaged and the vehicle is in a driving or no-driving state, all the doors start to make a clicking noise. I am not sure if the child lock is engaged at this point, which creates safety issues, especially when driving with kids.

On 7/22/26 at about 5:15pm, I was operating my vehicle, a 2022 Hyundai Palisade in the Parking lot of Publix Supermarket at Valrico Commons and was attempting to enter a parking space. I made a right from the parking thruway to enter a right parking space. I felt one of the right wheels graze the pedestrian sidewalk as I was driving about 5 miles per hour, next thing the vehicle lunged forward out of control and though I tried applying the brakes, the brakes would not respond. As a result, my vehicle ending up hitting a parking pole, which resulted in two vehicles parked opposite to me being hit by the pole. There was no one in the parked vehicles.

Hyundai's recent emissions software update (9C9) has disabled engine braking, creating a risk of brake fade on grades. The vehicle is no longer able to hold speed while descending grades, regardless of downshifting, forcing the brakes to be implemented to avoid excessive speed. This was never an issue prior to the software update and happened immediately after the software was installed. Instead of holding the vehicle with the engine (foot off the gas, and downshifting) the engine will continue to increase speed up to the point of approaching maximum RPMs. Further evidence of this behavior is that trying to use the engine braking no longer shows maximum MPG on the dash, indicating the software update is still feeding fuel to the engine with the foot off the gas.

The vehicle has multiple unresolved safety recalls involving the seatbelt system and the airbag system (ejection mitigation/side curtain airbags). These are critical occupant protection systems that are designed to protect passengers during a crash. There is a risk that seatbelts may not properly restrain occupants and that airbags may not deploy or function correctly. I regularly transport 3–4 children in this vehicle and do not feel it is safe to operate under these conditions. These issues have been confirmed by the manufacturer through official safety recalls. The dealership has acknowledged the recalls; however, at least one recall (airbag/ejection mitigation) currently has no available remedy or timeline for repair. The vehicle has been inspected by an authorized Hyundai dealership, which confirmed the recalls. I have also been in communication with Hyundai Motor America regarding these issues. The seatbelt buckle does not consistently latch properly. When attempting to fasten the seatbelt, it repeatedly clicks without securing, and at times it does not lock at all, creating a risk that the occupant may not be properly restrained. I contacted both the dealership and Hyundai Motor America to request a safe alternative while waiting for repairs. The dealership offered a loaner vehicle that does not accommodate my family size. Hyundai has not approved rental reimbursement or provided a suitable alternative vehicle. As a result, I do not currently have access to a safe and practical transportation solution while these safety recalls remain unresolved.

I am writing to report a compliance issue regarding Hyundai Recall 292 (NHTSA 26V-034). My vehicle has been grounded due to the safety risks outlined in this recall (specifically the failure of side curtain airbags to meet ejection mitigation standards for third-row occupants). Despite the vehicle being rendered unusable for safe transport, Hyundai is refusing to provide or reimburse a rental vehicle. This is a direct contradiction to the Reimbursement Plan submitted by Hyundai to the NHTSA on March 2, 2026, which states that the manufacturer will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition. Since a final remedy is currently "Not Available," the only interim "remedy" to ensure occupant safety is to provide a rental vehicle. By grounding the vehicle but refusing to cover alternate transportation, Hyundai is effectively forcing owners to continue driving an unsafe vehicle or incur significant financial hardship, which undermines the entire purpose of the safety recall. I request that the NHTSA investigate Hyundai’s refusal to honor its reimbursement commitments for grounded vehicles under Recall 292 and ensure that all affected owners are provided with safe, manufacturer-covered transportation until a permanent fix is installed.

purchased a vehicle that has experienced ongoing mechanical and safety-related defects, including excessive oil consumption, seat belt malfunctions, and unresolved injector recall issues. Despite multiple repair attempts by the dealership, the problems continue to persist and have not been permanently corrected. These defects substantially affect the vehicle’s safety, reliability, value, and everyday use. The dealership and manufacturer represented the vehicle as reliable and safe; however, the repeated failures and unresolved recalls suggest otherwise. I believe it is misleading to continue selling or servicing vehicles with known defects that cannot be properly repaired. I have also learned that certain model years are no longer sold due to widespread malfunctioning issues that are costly for consumers to repair, yet I was not informed of these concerns at the time of purchase. I have made several attempts to resolve this matter by bringing the vehicle to the dealership for repairs, reporting the recurring issues, and complying with recommended service appointments. Despite these efforts, the defects remain unresolved, causing financial hardship, inconvenience, and concerns for my safety.

Hyundai's recent emissions software update (9C9) has disabled engine braking, creating a risk of brake fade on grades. The vehicle is no longer able to hold speed while descending grades, regardless of downshifting, forcing the brakes to be implemented to avoid excessive speed. This was never an issue prior to the software update and happened immediately after the software was installed. Instead of holding the vehicle with the engine (foot off the gas, and downshifting) the engine will continue to increase speed up to the point of approaching maximum RPMs. Further evidence of this behavior is that trying to use the engine braking no longer shows maximum MPG on the dash, indicating the software update is still feeding fuel to the engine with the foot off the gas.

Went to leave today, started my car and the dashboard lights (display) was off. Turned off car and restarted, still didn’t come back on after a restart.

My car randomly starts itself if I leave the keys in it. Tge auto lights stopped working one night while driving. Hasn't done it again since. While my son and I were driving it decided to shut off at 50 mph. There was no warning at all. It has not been inspected as it has nit happened again to be seen.