2022 Hyundai Palisade Seat belts Problems

SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyundai Corporate case due to delay. • Mid-June 2026: Corporate stated parts arrived at dealer. • July 3, 2026: Left car all day for appointment. At pickup, dealer stated parts were NOT in stock; no repair done. • July 13, 2026: Emailed Rep Nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026: - Nasim called stating parts arrived; agreed to hold parts at dealer. - Joy (Parts) confirmed parts in stock; agreed to label box with my name. - <1 Min Later: Crystal (Service) stated parts were NOT available, revealing 3 arrived but were given away. Stated Parts Mgr Brian would call back. Called Joy back; sent to unreachable voicemail. - Nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is "drivable" despite unlatching. Denied call logs. VIOLATIONS 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with Parts (Joy), contradicted <1 min later by Service (Crystal) stating parts were given away. 3. Rep Nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as "drivable." REQUESTED NHTSA ACTION 1. ODI Investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs AND provide financial compensation for 8+ months of hazard exposure.

NHTSA ID

11752076

Incident

Jul 22, 2026

My Hyundai Palisade is subject to Recall 283 (NHTSA Recall 25V607000) involving the seat belt system. The affected seat belt has exhibited sticking and binding issues. On at least one occasion, the belt became so tangled and stuck that I had to use pliers to free it. Children regularly use this seating position. I have contacted my Hyundai dealership, Circle Hyundai in Shrewsbury N.J., approximately 4-5 times over the past several months seeking recall repairs. Each time I was advised that parts were unavailable and that the dealership was waiting for Hyundai to supply the recall remedy. I also submitted an online service inquiry and did not receive a response. I am concerned that a known safety defect exists, the seat belt is exhibiting operational problems, and no repair has been made available despite repeated requests for service. I am submitting this complaint due to both the seat belt malfunction and the ongoing inability to obtain the recall repair.

NHTSA ID

11746109

Incident

Apr 6, 2026

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: (25V607000 (SEAT BELTS) however, the part to do the recall repair was not yet available although it states it is on the database. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11737525

Incident

Sep 15, 2025

Drive Seat Seatbelt unbuckles when driving. This has happened in the past lets say like every few months. In the month of April it happened twice in 1 week and the following week 5/2/26 1 time. This is a huge safety risk. Last time our vehicle went in for an oil change- dealership said there is no fix for this at this time. I filed a complaint with Hyundai XXX 5/3/26 after happened the day before. Because this vehicle’s restraint system may be unsafe to operate, I am requesting that Hyundai provide a loaner or alternate transportation until the defect is properly diagnosed and repaired. If Hyundai is unable to promptly and permanently correct this safety defect, I expect Hyundai to discuss further remedies, including vehicle replacement, repurchase, reimbursement of expenses, or other appropriate compensation. We have not received a call when it stated within one business day. I sent another email requesting assistance without resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11737503

Incident

May 2, 2026

Timeline Summary – 2022 Hyundai Palisade Safety Defects I first reported seatbelt buckles coming unlatched during normal use in early 2025. The issue was documented by the dealership on March 28th, 2025. A recall was later issued confirming a defect in the seatbelt buckle assemblies that may prevent proper latching and increase the risk of injury in a crash. From late 2025 through April 2026, I was repeatedly informed by Hyundai and dealership representatives that parts were unavailable, on backorder, and that no repair timeline existed, despite being told parts had been ordered as early as November/December. On April 2, 2026, I was again told there were no parts available and no estimated timeline for repair. After submitting a formal lemon law demand on March 29, 2026 and escalating the matter, Hyundai confirmed in writing that parts were limited and no defined repair timeline existed. Only after over a year of delay was I later informed that a part may be available. Additionally, there is another active safety recall affecting the vehicle for which no repair is currently available. This vehicle has had unresolved safety defects for over a year, involving critical systems, without a reasonable repair timeframe.

NHTSA ID

11735193

Incident

Mar 28, 2025

I am writing to follow up on an ongoing issue with the seat belts in my Hyundai Palisade. I have previously reached out through multiple channels and have been in contact with a representative who has made efforts to assist, which I sincerely appreciate. However, the issue remains unresolved, and I am growing increasingly concerned. This vehicle is our primary family car. My wife relies on it daily to transport our children and my mother-in-law, and the current seat belt issue raises serious safety concerns for all of us. At this point, I do not feel confident that the vehicle provides the level of safety my family depends on. I have inquired about possible solutions, including a potential buyback program or the opportunity to transition into a newer Palisade that does not present these issues. My goal is simply to ensure that my family can travel safely and with peace of mind. I respectfully ask for your assistance in escalating this matter or exploring any available options that would lead to a timely and satisfactory resolution. Your support in addressing this safety concern would mean a great deal to my family and me. Thank you for your time and consideration. I look forward to your response

NHTSA ID

11732896

Incident

Apr 17, 2026

The vehicle has multiple unresolved safety recalls involving the seatbelt system and the airbag system (ejection mitigation/side curtain airbags). These are critical occupant protection systems that are designed to protect passengers during a crash. There is a risk that seatbelts may not properly restrain occupants and that airbags may not deploy or function correctly. I regularly transport 3–4 children in this vehicle and do not feel it is safe to operate under these conditions. These issues have been confirmed by the manufacturer through official safety recalls. The dealership has acknowledged the recalls; however, at least one recall (airbag/ejection mitigation) currently has no available remedy or timeline for repair. The vehicle has been inspected by an authorized Hyundai dealership, which confirmed the recalls. I have also been in communication with Hyundai Motor America regarding these issues. The seatbelt buckle does not consistently latch properly. When attempting to fasten the seatbelt, it repeatedly clicks without securing, and at times it does not lock at all, creating a risk that the occupant may not be properly restrained. I contacted both the dealership and Hyundai Motor America to request a safe alternative while waiting for repairs. The dealership offered a loaner vehicle that does not accommodate my family size. Hyundai has not approved rental reimbursement or provided a suitable alternative vehicle. As a result, I do not currently have access to a safe and practical transportation solution while these safety recalls remain unresolved.

NHTSA ID

11732387

Incident

Oct 11, 2025

The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11732374

Incident

Apr 20, 2026

5-6 weeks ago my seatbelt began unbuckling itself up to six times in a 25 minute commute. I called Crain Hyundai of Bentonville to schedule the repair as this is a recall issue. I was told since I was experiencing issues I’d be bumped up the list and they were anticipating parts the following week. I called back 2 weeks later after not hearing from them and spoke to a different person who confirmed I was on a list and they just don’t have the parts. I then called the Hyundai customer service line 2 weeks ago and started a case to escalate the issue since the problem is a life safety issue and persistent. I was told by my case manager that after speaking with Crain Hyundai, I am not on a list and they will be escalating the matter. Crain Hyundai claims to have never heard of me, even though they confirmed my phone number back to me after the first call, and confirmed again after the second call. After requesting escalation through Hyundai to a supervisor because the case manager “could not disclose the internal issue” in which I am not on a list. I called Crain myself and the female advisor said there is no list, never was, and they apparently don’t plan to create one either. I asked about trading it in and she said it’s fine, they just can’t resell them and that they have a stock pile of Palisades for this reason. I asked how I can be sure they aren’t hoarding the seatbelts as they come in for their own stock pile to be able to resell them and she just claimed I’d need an appointment to get a seatbelt. I asked about making an appt and she said I could but they won’t call if the part is not in. She claims she has not seen seatbelts come in for months, even though this recall has been around for a long time and I’ve had one belt replaced in 2023 already. Hyundai is not taking this life safety recall seriously at all and I’m concerned there is an opportunity to use up all the new seatbelts on their stockpile rather than current drivers who need them.

NHTSA ID

11731114

Incident

Mar 2, 2026

The contact owns a 2022 Hyundai Palisade. The contact works for a ridesharing company and stated that while driving at various speeds, the front driver’s and rear driver’s seat belts unlatch unexpectedly. Upon investigation, the contact discovered NHTSA Campaign Number: 25V607000 (Seat Belts). The contact later received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, and the contact was informed that parts were unavailable for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID

11729669

Incident

Feb 1, 2026

When the recall for the seatbelts was first released I went to the dealership and was told my car was not affected which was incorrect. More recently they admitted it was included but it would be at least one year before I would see the repair completed. Now there’s another recall but Hyundai has no remedy!

NHTSA ID

11728127

Incident

Feb 2, 2026

I own a Hyundai vehicle with an active safety recall related to seatbelt buckle failure. The driver seatbelt buckle does not latch at all. The seatbelt tongue inserts but does not lock, making the seat unusable and unsafe to be driven. This issue matches the recall description for defective seatbelt buckle assemblies that may prevent proper latching. I have contacted multiple Hyundai dealerships and Hyundai corporate. I was informed that the recall remedy is not currently available due to lack of parts and will likely not be available for another 16 weeks. This recall has been open since approximately September 2025, and as of now (March 2026), no repair has been provided. Hyundai has not provided a loaner vehicle or guaranteed transportation solution despite the safety-critical nature of this issue. I was advised to contact dealerships individually to search for parts or loaners, which is not a viable solution. I am concerned about the extended delay in providing a remedy for a critical safety component and the lack of a consistent interim solution for affected owners.

NHTSA ID

11727677

Incident

Mar 27, 2026

The contact owns a 2022 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The contact stated that the letter for the seat belt recall anticipated a fix by February 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the issue. The contact had not experienced a failure.

NHTSA ID

11726907

Incident

Sep 11, 2025

I've been trying for 6 months to get my recalled seatbelts replaced as I complained about issues with the latching mechanism for years before the recall. The dealership does not have parts to repair the seatbelts and will not provide a reasonable time frame or loaner vehicle in the meantime. Please help. I am concerned for my kids' safety as they're coming unbuckled spontaneously as we drive down the road and both rear seats are recalled so there is no safe place for them to ride.

NHTSA ID

11726666

Incident

Mar 24, 2026

There have been 2 safety recalls and i find that unacceptable for my family. What are my options for a buy back?

NHTSA ID

11724736

Incident

Mar 16, 2026

Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I promptly contacted the nearest dealership to schedule repairs and explained that this concern has been documented since shortly after purchase. I was informed repairs would be delayed several weeks because Enterprise fleet vehicles were being prioritized and was told I am the “only person” experiencing this issue a statement that conflicts with a formal safety recall. Enterprise cannot legally rent vehicles with open safety recalls due to safety concerns, yet I am expected to transport my children in a vehicle with known defective rear seatbelts. Now there is another recall regarding passenger safety in the third row with no remedy so my children have no safe seat to use in my car. When I asked who’s responsible if my kids are injured in the second or third row of my car they will not respond.

NHTSA ID

11724217

Incident

Mar 13, 2026

We have tried to get our local dealership to replace the seatbelt in reference to Hyundai major safety recall 283. They have not provided a remedy to my families daily driver. We scheduled an appointment to make the repairs on 12/18. My wife took the vehicle there just for them to tell us they did not have the parts to make repairs. She was told this on the phone as well when she called on 1/7, 1/15, and 1/19. We also contacted Hyundai directly and was told our case would be expedited. Our concern has not been important to every entity that we have contacted due to it not being there families at risk. Other families have been able to get rental vehicles provided by the dealership but my family has not been that fortunate. Thanks in advance and any help is appreciated.

NHTSA ID

11711911

Incident

Dec 18, 2025

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, the front driver's and the rear passengers' seat belts unexpectedly unlatched. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts were not yet available. The vehicle was taken to a dealer by the contact's spouse, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was advised that the parts were not available and that the parts were on a nationwide backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.

NHTSA ID

11711200

Incident

Jan 15, 2026

Mileage

67,000 mi

The contact owns a 2022 Hyundai Palisade. The contact stated that the front driver's side and passenger's side seat belts unbuckled independently while driving. The contact stated that the failure had recurred more frequently with the front passenger's side seat belt. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ID

11703184

Incident

Dec 5, 2023

Mileage

20,000 mi

I am writing to report a serious safety concern regarding my vehicle’s front passenger seat belt, which unexpectedly came unlatched. Although Hyundai replaced that one seatbelt, I remain very concerned that other seatbelts in the vehicle could have the same defect. I was informed that the warranty has been extended in case this issue happens again, allowing for additional replacements. However, this approach does not fully address the risk. If a seatbelt were to unlatch during an accident, it could lead to severe injury or death. This is a major safety hazard affecting all seatbelts in the vehicle.

NHTSA ID

11683834

Incident

Aug 21, 2025

The seat belt buckle in the third row was crushed by the folding of the third row. I had to replace the buckle to use it.

NHTSA ID

11681972

Incident

Aug 20, 2025

My car was making a rattling noise from the engine and would stutter at a stop and sometimes kick into park or turn off. No warning lights would turn on, on the dash board warning i was low on oil. The back passenger brake light warning light turned on. The Third seat middle seatbelt does not lock. I took into Hyundai to get it serviced and I had to pay for my car to be put on a diagnostic test. I was told I was low on oil. I never had any warning lights go on, on my Dashboard. My motor could have blown out. The only warning light I got was my back light is out. I never had any warning signal go on my dashboard saying my seatbelt doesn’t lock. I had it serviced 2025 and again the same back tail light is out. I have kept my vehicle maintenance up to date. I am going to have to schedule another appointment for my back tail light ( same side) to get repaired

NHTSA ID

11676846

Incident

Apr 30, 2025

My wife drives the vehicle regularly and mentioned that the seatbelt unlatched multiple times without force to the buckle or latching mechanism. The seatbelt problem was occuring before her vehicle accident and continues to happen afterwards. The seatbelt came completely undone while driving at highway speeds and seperately during stop and go traffic. You may inspect it as needed as long as the inspection does not impeed usage for traveling to work Monday - Friday 8-5 please. The vehicle is used as a primary means of transportation. The driver's safety is continously put at risk due to seatbelt failure and may cause bodily injury, serious bodily injury, or death if not corrected. The vehicle was dropped off at Hyundai Northwest in San Antonio for a seperate issue and the seatbelt failure was mentioned and I was told there is no active recall for it to be fixed. They did not investigate further. The vehicle has been to classic collision repair on Fredericksburg Rd in San Antonio for a rear end collision (not at fault). No warning lamps or messages noted.

NHTSA ID

11669502

Incident

May 16, 2025

Multiple times after the kids buckle in, their seatbelts will become unlatched while driving down the road. This occurs in the middle row and happens with everyone from the [XXX] to the [XXX] . In some instances it has happened when an adult is sitting in the second row as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11667205

Incident

Feb 10, 2025

My middle row seat belts randomly become disengaged. Even after ensuring they are pushed in all the way. This has happened multiple times and is concerning as I drive my kids around a lot. It has had 10+ times but I took it to the dealer and they said at the time they couldn't replicate it so nothing could be done but it keeps happening! Randomly and without warning.

NHTSA ID

11666483

Incident

Jun 12, 2025