Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2022 Hyundai Palisade submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 52, in the owner's own words
We were driving down the road and heard a loud pop and then heard glass falling onto the sunroof sunshade. My sunroom exploded out of nowhere, nobody in front of me, no trees or structures above us. Just spontaneously shattered.
My driver windshield wiper stop working when driving. It was snowing out and it stopped working. Dealership has been notified. Put myself and my children in the car at risk because I was unable to see out the window. There was no warning light that came on, did not smell differently, just stopped working. Nothing has been inspected as it happened less than 24 hrs ago. Dealer has been notified. They said someone will call me back. Have not heard from the device manager yet.
Windshield wipers got crossed in the middle of snowstorm. Drivers side wipers not working properly since. The windshield wipers on my 2022 Palisade are crossing and failing in snow, which is the exact safety defect described in Recall 243. Even though it's listed as closed, the part has failed and it's a safety hazard. Now the cars wipers will not work properly in heavy rain or snow. Reached out to both local dealerships and Hyundai customer care. 1 local dealership refused to take the vehicle. Other local dealership was prepared to charge me to refix despite asking for a goodwill refix. Asked Customer care Hyundai corporate for a goodwill fix override and was not given one upon asking.
2022 Hyundai Palisade had issue with wipers (stopping at 5 inch from designated place), it was reported and repaired previously in 2023 by Hyundai Dealer. However, recently after cold weather, drive side wiper arm was bent inward and passenger side wiper was not working. It is physically impossible for some one to bend wiper arm inwards and provided Hyundai with pictures and Dealer is claiming improper use even when we didn't touch or changed wipers previously. There was a recall previously on this issue but don't remember if my vehicle is part of that recall
To date, the windshield has cracked and required replacement three times. This has happened in August 2023, Sept 2024 & May 2025. The first instance was caused by a small chip resulting from a visible impact. However, the subsequent two replacements occurred without any known cause or visible damage, suggesting a potential defect in the windshield's design or material integrity. This ongoing problem is not only inconvenient and costly, but also raises serious safety concerns. Windshields should not crack spontaneously under normal driving conditions. Is it the quality of the windshield or is this issue part of a larger defect affecting this vehicle model?
The driver side wiper stopped working after heavy snow. The right side under carriage screw came out so it was hanging but eventually got torn off.
Snowing & my drivers side front wiper stopped working. Palssenger side ok. Had to pull over every couple blocks to manually wipe window clear to see to get home. It has been over a week and still does not work.
I was driving along the feeder road entering the on-ramp of the highway, going about 45 mph, when I heard a loud explosion coming from inside my vehicle. I was obviously startled and my first thought was maybe my kids left a soda bottle in the car and the pressure caused the bottle to explode. It was then I noticed broken glass all over the interior of my vehicle, as well as on my person. It was a clear, sunny day, about 75 degrees, so no extreme weather. There were no vehicles ahead of me, behind me or on either side of me. When I got to a stopping point, I searched my vehicle thoroughly thinking something must have come through the glass and shattered it. But I found nothing in my vehicle that would have come from outside and caused this to happen. While taking photos of everything, I noticed the glass that was left appeared to be bowed upwards instead of inward. It was then I realized whatever happened did not come from outside of my vehicle. I started looking things up online and realized the "exploding sunroof" was actually a very common issue happening to many other people's vehicles. Why a recall on this serious safety issue has not been issued is baffling. I could have been in an accident due to the startling nature of the incident, I could have been cut with shards of glass. Thank God my children were not in the car with me at the time as most of the glass went to the back seats where they would have been sitting. Prior to this happening there were no issues with my sunroof and no obvious warning signs of its impending explosion. I truly hope a recall is issued soon before someone is seriously injured, or worse.
I was driving on [XXX] in Florida when it started raining heavily, I turned on my wipers when all of a sudden my drivers side wiper stopped working. My passenger side worked fine. My driver side wiper was recalled and "fixed" Nov 9,2023. Not even a year later it is not working again. This is something that is completely dangerous, not being able to us my wipers while driving when needed is horrible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I had the driver-side wiper replaced in November 2023 due to a recall and have had an issue 3x since then. Twice, snow had accumulated under the wiper arm while driving and caused the wiper motor to stop. That is the exact reason for the recall but it continues to happen regardless. Then the other night while driving 70 on a freeway in heavy rain with wipers on full speed, the driver wiper started hitting the left edge of the windshield a few swipes, slowed down for a few swipes, then stopped completely in the lower position. Had to get off at the next exit as all attempts wouldn't get them working again. Two days later I was able to get into the dealership for a quick "tightening of the bolt" to get the wipers functioning again. The dealership said they knew exactly what the problem was due to so many people having this issue with needing the bolt tightened because it must have worked its way loose. The motor must be too weak and the replacement wiper arm has not remedied the occurrence, leading to some very hazardous situations.
Windshield wiper turns on when it is not raining even though it is on off and mist sensor is on off.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at 65 MPH, he heard an abnormal popping sound and the sunroof exploded simultaneously. The contact stated that pieces of the sunroof glass fell the on roadway and inside the vehicle. The contact sustained a cut on his leg but did not seek medical attention. The vehicle was taken to the local dealer, who determined that a stone had hit the sunroof; however, the contact stated that there was no external cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened, but no assistance was provided. The failure mileage was approximately 43,000.
The dealership is refusing to fix NHTSA Recall Number23V180000 on our vehicle and offered a solution to me in 2026
My wife and I were driving on I-81 south of Front Royal, Virginia on 10 October 2023 when our sunroof shattered. Temperatures were mild at the time and we were traveling at normal highway speeds. Nothing impacted the vehicle and there was no warning before the sunroof broke. This is the second time this has happened in this vehicle, the first time having been repaired under warranty by a local dealer. This time we were fortunate to have the sunshade closed so no glass got in the vehicle and we were not injured unlike last time. My wife held the sunshade closed and we managed to pull over safely. We found a car wash and vacuumed as much of the glass as we could and jury rigged a cover out of cardboard and duct tape so we could proceed on our trip. We are now contacting an attorney.
Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to make a claim. THIS SHOULD DEFINITELY BE LOOKED AT. This is happening to a lot of other people. You would think this situation would be a recall matter, but apparently it's not.
This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership for this same problem including the safety recall. The problem still exists. It is a safety hazard on rainy days in Florida.
Rock from road hit windshield and caused a circular crack, with visible outside shearing of glass on surface of windshield.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) and 23V180000 (Visibility/Wiper) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer and they gave mw 1 weeks waiting time for check up and no idea even they have part or not. If they don't have it, I have to wait 1month (from my friend who bought same car and same month and same dealer). Is other way to repair this matter ASAP ? As a driver, I make ends meet by weekly basis.
Upon returning from vacation, we found our moonroof had shattered. The vehicle was sitting in a parking garage at Logan airport in Boston for 7 days, with no evidence of any cause. The entirety of the glass was shattered and bowed up towards the center as if popping under tension. If the sunshade were open, shards of glass would have fallen upon myself and three children in the car. The description appears to match several other similar events described by other owners in previous NHTSA reports as well as online message boards.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving in snowy and freezing weather the windshield wipers became inoperable due to an accumulation of snow and ice at the bottom of the windshield. The driver had to open the hood to remove the ice in order to allow the wipers to function. The manufacturer and local dealer were notified of the failure, but no assistance was offered. Additionally, while driving the odor of antifreeze was present inside the vehicle. The vehicle was taken to the local dealer who informed that tiny pin holes were present in the radiator and that the radiator needed to be replaced; however, the part was on back order due to high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.
As I was driving on the freeway the sun roof spontaneously exploded. Nothing hit the vehicle, there were no cars or trucks around me tossing debris and I was not under an overpass. Temperature was around 55 degrees, it was raining off and on throughput the day, not raining at the time of the incident.
At just over a year old, I have experienced a CRACKED WINDSHIELD. I believe this was caused by a small pebble hitting the windshield but I do not believe that should have caused a cracked windshield on such a relatively new car.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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