2020 Subaru Forester

On XXX, while driving my 2020 Subaru Forester Sport (VIN [XXX]) at approximately 35 mph on [XXX], the check engine light came on and EyeSight, adaptive cruise control, and pre-collision braking were disabled / other warning lights appeared / engine temperature issues. A diagnostic scan showed code [P2682 / P26A3 / P26A5], and the Thermo Control Valve (TCV) was found to be defective. Mileage at failure: 33,297. Subaru has acknowledged this defect in Technical Service Bulletin 09-119-24, which extends warranty coverage for the TCV on 2019–2021 Foresters to 15 years/150,000 miles. However, Subaru of America denied coverage and goodwill (case XXX) because the vehicle was originally sold in [XXX] through Subaru’s independent distributor, Trebol Motors, before I moved to [XXX] in XXX. This failure disables key safety systems without warning and should be addressed through a safety recall that covers all affected vehicles, including those sold in U.S. territories. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11773646

Incident

Oct 5, 2026

Experience a total engine stall while stopped/accelerating at an intersection. The stall triggered immediate 'EyeSight Disabled' and 'Engine Oil' dashboard warnings, requiring a manual button restart in traffic. Had concerns of permanently being stalled in intersection. Taking to dealer for inspection.

NHTSA ID

11771077

Incident

Oct 13, 2026

Experienced parasitic battery drain which disabled the vehicle. The drain is tied to a 30 amp fuse labeled "BACKUP" under the hood of the vehicle. This fuse controls the touchscreen, backup camera, interior lights, key fob and radio. There were no warning lights or trouble codes associated with this issue. The problem was replicated by both a Subaru dealer and an independent shop. Neither could find the immediate problem without further investigation, which would have cost more than $1000. I have not contacted the manufacturer, police or insurance rep. The car will operate with the fuse pulled but the safety features listed above will be disabled.

NHTSA ID

11769881

Incident

May 24, 2026

Smoke and fire occurred in the engine and spread into the car while the car was being driven. The car has not been inspected yet.

NHTSA ID

11765530

Incident

Sep 14, 2026

Three times within 30 minutes on short drive, the engine stalled at stop sign or stop light. The car had a half tank of gas, and at the same time as the engine stalled, the miles remaining until empty display showed an anomalous 0.3miles to empty reading. Put the car in park allowed the engine to restart and the range remaining display to return to normal.

NHTSA ID

11763869

Incident

Sep 2, 2026

Component/System Defect: Failed Thermo Control Valve (TCV) leading to sudden vehicle power loss / limp mode. Description of Safety Incident: While operating my vehicle at highway speeds late at night, the Thermo Control Valve (TCV) failed catastrophically without warning. The vehicle instantly experienced a massive loss of engine power and entered an aggressive "limp mode," causing a drastic, uncommanded deceleration in active traffic lanes.Due to the sudden reduction in speed and the low-visibility night conditions, a commercial semi-truck traveling directly behind my vehicle was nearly unable to brake in time and narrowly avoided rear-ending us. My family—including an elderly senior and a [XXX] child—was trapped inside the vehicle during this near-miss collision. The vehicle became an immediate hazard on a high-speed highway. The authorized dealership subsequently confirmed a failed Thermo Control Valve (TCV) and replaced the unit under Subaru's extended warranty program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11763453

Incident

Sep 4, 2026

Car stalls when it shouldn't i.e. when stopped at traffic light Transmission Control Module (TCM) Software Issue

NHTSA ID

11762389

Incident

Sep 1, 2026

24th February 2020 - Bought the car from Subaru dealer. Couple of service records prior to May 24, 2022. - May 24, 2022 (9,037 miles) | RO# 806326: The lower oil pan leaked prematurely and had to be completely replaced under warranty. During the same visit, explained LONG BRAKE PEDAL issue, and was given an estimate. - - June 1, 2022 (9,039 miles) | RO# 806767: Just 2 miles after that repair, the oil pan had to be torn apart again because the internal oil level sensor failed and got stuck. - January 19, 2024 (18,854 miles) | RO# 838995: The vehicle suffered a dangerous engine shutdown in the middle of traffic due to the factory Thermo Control Valve defect (TSB 09-80-21). While resolving this safety defect under warranty, the dealer used scare tactics to upsell me $794.23 out of pocket for unrelated maintenance. - July 3rd, 2025 - You can see from invoice records that indicate, customer requesting a quote on repairing the windshield chips, as I learned on 26th August 2026 (during call with Subaru corporate) that it was under extended warranty, dealership offered me a quote and did not volunteer to repair at no cost nor conveyed information on extended warranty. This damage happened twice due to poor quality of Windshield in my car. - 23rd August, 2026 - This 2020 Subaru Forester has experienced repeated failures involving the Auto Start/Stop system. When stopped in traffic, the system shuts the engine off as designed, but on multiple occasions the engine has failed to restart normally when the driver needed to proceed. This has left the vehicle unable to move in active traffic and created a serious risk of collision. The failures have occurred in highly dangerous situations. - 24th August, 2026 - Similar incident happened the next day. - 25th August 2026 (39,000 miles) | Present Day: The lower oil pan seal has failed yet again. Dealership is suggesting a battery replacement. Shared inspection video shows, rusts on bolts, very unusual for a car driven only 39000.

NHTSA ID

11760087

Incident

May 20, 2022

This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. This is an revised version of the original bulletin.

This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.

This announcement provides information on the connected services platform for Subaru EVs.

This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.

This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES) failures for both Telematics and remote engine start equipped vehicles.