2020 Subaru Forester Visibility Problems

As I was driving my 2020 Subaru Forester a cracked suddenly appeared across the driver side of the windshield, possibly from a small pebble. The sunlight reflection off the crack sent blinding sunlight into my eyes which nearly caused a collision with the car stopped in front of me. I now have another crack that started from the other side making my car unsafe to drive. Both cracks continue to grow across the windshield, not sure if summertime temps make it worse. I spoke with the dealer and they have quoted thousands of dollars to replace the windshield and since the car has over 100,000 miles they won't replace it under the new warranty that was extended this year. This is my 3rd windshield and can't afford to keep replacing windshields and now I don't have a car to drive. See attached pictures of the windshield.

NHTSA ID

11677565

Incident

Jul 21, 2025

The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 40 MPH, the contact became aware of a 7-inch crack at the bottom of the windshield near the driver’s side pillar running horizontally. The contact stated that there was no impact on the windshield to cause the crack. The vehicle had not been taken to a local dealer or independent mechanic to be inspected. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

NHTSA ID

11635630

Incident

Jan 10, 2025

Mileage

45,000 mi

The head unit suddenly stopped working. It unfortunately isn’t covered Under warranty. The screen consistently turns on and off.

NHTSA ID

11614522

Incident

Aug 6, 2024

In a three year period I have had to replace my windshield for cracks causing visibility issues. Each of these cracks have appeared for no apparent reason.

NHTSA ID

11589926

Incident

May 1, 2024

On Monday, 5/13/24, I got in my car and there was a crack across the windshield that was not there earlier in the day. It seems to have spontaneously cracked for no known reason.

NHTSA ID

11589535

Incident

May 13, 2024

A crack in my windshield appeared during the 15 minutes my 2020 Subaru Forester was in parking lot while I was in a store. The ambient temperature was in the 70's, the car was facing away from the sun, and the windows were ventilating the inside. The crack starts at the passenger corner in the area of the defroster and runs all the way from the weatherstripping at an angle and length that it is directly in the field of view of the passenger. On a few occasions while driving since the incident I have heard expansion type crack sounds.

NHTSA ID

11589149

Incident

May 4, 2024

The contact owns a 2020 Subaru Forester. The contact stated that while driving 40–45 MPH in the rain, the lower left corner of the front windshield cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.

NHTSA ID

11588830

Incident

May 14, 2024

Mileage

46,000 mi

The windshield developed a spontaneous crack, starting at the base of the right passenger windshield wiper and traveling in a line up toward the middle in a slanted line. There is no spike, no rock hit, nothing to have caused this. I believe it is a stress fracture as reported by others who have Subarus with eyesight technology. I have an appointment with the Subaru Dealer tomorrow morning. This appeared suddenly and must have happened overnight as it was not there yesterday but it was there when I got into the car this morning. The car was parked overnight.

NHTSA ID

11585119

Incident

Apr 25, 2024

Fourth windshield crack in 4 years. Enough. Please do a recall of this model.

NHTSA ID

11579906

Incident

Mar 26, 2024

Windshield cracked. During a week of sub-freezing temperatures in January, the windshield cracked from the base of the windshield to the to the center point of the windshield (see photo submitted). Note: the windshield had had a very minor chip in it at the base of the windshield before the crack occurred.

NHTSA ID

11576229

Incident

Jan 21, 2024

I was driving to work and i was on the freeway and all of a sudden without a rock hitting my windshield, it started to crack. It might go bigger if i drive more and right now it is longer than 6 inches.

NHTSA ID

11572554

Incident

Feb 16, 2024

The contact owns a 2020 Subaru Forester. The contact stated while at a complete stop, she noticed that there was a crack in the middle of the windshield. The contact stated that there was no external cause for the failure. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 21,000.

NHTSA ID

11572156

Incident

Feb 15, 2024

Mileage

21,000 mi

The contact owns a 2020 Subaru Forester. The contact stated that upon entering the vehicle, the contact observed a crack on the windshield extending from the passenger’s side trim to the center of the windshield. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.

NHTSA ID

11564635

Incident

Jan 7, 2024

Mileage

29,000 mi

When I am idling at a stop sign or sitting in traffic and I have come to a full stop, the car's engine shuts down as a gas-saving feature. This is not the problem! The problem is that sometimes when this feature engages, when I lift my foot off the brake to start driving again, a shrill constant ringing sound starts and the engine won't power back on. There is an error message that comes on that says "eyesight disabled." When this happens, none of these factors (the ringing, the error message, the dead engine) stop until I put the car in park and power it down completely, then restart the engine. Then none of the symptoms are there anymore and the car drives normally. I have not noticed any consistency about when this problem does or does not happen - it occurs in all weather types, temperatures, times of day, slopes/flat roads. I sometimes go months without it happening, and other times it happens twice in several days. The only consistent thing is that it only happens when the car is at a full stop and the engine has shuddered off to save gas. I live in Chicago and almost exclusively drive short distances in the city, I hardly do any highway driving. This has happened maybe 20 times since I bought the car in February, 2023.

NHTSA ID

11562836

Incident

Dec 5, 2023

Since purchasing my vehicle in June of 2020, I have replaced the windshield every 6-7 months for spontaneously cracking. In April of 2023 I filed a claim with Subaru of America and was instructed to make an insurance claim and my deductible would be reimbursed. As of December 1, 2023 my windshield has cracked yet again. I have had a windshield inspection done every time it has been replace, no defects or rock chips were identified. This will be the 6th windshield I have had replaced.

NHTSA ID

11558316

Incident

Dec 1, 2023

Windshield spontaneously cracked from the base into the wiper area. There was no previously known damage. This impacts driver visibility and weakens the windshield. I have not had the windshield inspected by another party and did not observe any warnings. I have since learned online that this is an ongoing issue with some Subaru windshields.

NHTSA ID

11557518

Incident

Nov 29, 2023

Woke up to a large cracked windshield for no reason

NHTSA ID

11555015

Incident

Nov 14, 2023

The contact owns a 2020 Subaru Forester. The contact stated that while driving at 55 MPH, the front driver's side windshield cracked. The windshield had developed a crack without impact. The contact stated that the windshield had previously been replaced by an auto glass company for the same issue. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,000.

NHTSA ID

11550991

Incident

Oct 19, 2023

Mileage

64,000 mi

I have had three cracked windshields within 4 years of driving and 30,000 miles

NHTSA ID

11546484

Incident

Sep 22, 2023

Windshield on this Subaru Forester cracked severely shortly after purchasing the car. This happened in the driveway while parked. Nothing hit the glass.

NHTSA ID

11545657

Incident

Jul 8, 2021

Windshield cracked for no reason shortly after purchasing. Needs to be replaced. Quoted 1500.00 because self driving feature must also be adjusted when replacing windshield

NHTSA ID

11545654

Incident

Sep 20, 2023

Was driving at highway speeds (65 mph) and within the posted speed limit and a small, unidentifiably small object was kicked up by a car in the adjacent lane and hit the windshield, resulting in a small ding that immediately spread to a large crack across most of the windshield.

NHTSA ID

11543025

Incident

Sep 1, 2023

The contact owns a 2020 Subaru Forester. The contact stated that the windshield was cracked. The crack had developed on the passenger’s side of the windshield’s edge where the windshield meets the frame and expanded 6 inches horizontally. The contact had not taken the vehicle to the local dealer or the glass shop. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was 8,978.

NHTSA ID

11542637

Incident

Sep 2, 2023

Mileage

8,978 mi

The windshield suddenly crack for no apparent reason. I inquire about this problem from the Subaru service department and I was told that its not covered by warranty. I found out from my own research that a lot of Forester owner have complain of the same issue.

NHTSA ID

11536757

Incident

Jul 21, 2023

For the 3rd time in less than 3 years my windshield crack from a small pebble hitting it. Either Subaru is making very thin windshield glass, or the material used is not sufficient to suppress small pebbles and causes the windshield to crack, often. The latest crack happened July 25, 2023 in the PM with a small 1/4 inch crack, by morning it had grown to over 2 feet. It seems to me there is a design flaw here.

NHTSA ID

11534551

Incident

Jul 25, 2023