2020 Hyundai Palisade Engine Problems

My 2020 Hyundai Palisade (3.8L V6) has a persistent engine defect causing sudden stalling and severe oil consumption. Since mid-2019 the engine has stalled without warning when coming to a stop, idled roughly, and made loud puttering noises under light acceleration — a loss-of-power hazard in traffic. In 2026 the dealer began formal oil consumption testing. Although 1,000-mile checks were marked 'passed,' the engine was found completely dry (dipstick showed no oil) at 2,000 miles — 3.5 quarts low on a 6.1-quart system. On 09/02/2026 the vehicle FAILED an official oil consumption test at Hyundai of Kirkland and was held for service. The dealer performed a carbon-cleaning procedure, but the underlying oil consumption is unresolved and a re-test is now underway. Running an engine at less than half its oil capacity risks sudden seizure or stall at speed. I am concerned this is a systemic defect affecting other 2020 Palisades and request NHTSA investigate.

NHTSA ID

11766809

Incident

Sep 2, 2026

Defect & Safety Hazard: Severe internal manufacturing defect causing catastrophic engine oil consumption and sudden, un-warned engine stalling. The vehicle completely shuts down at highway speeds, on inclines, and at stops. This sudden loss of motive power deactivates power steering and braking assists, creating an immediate multi-vehicle collision risk. No low-oil or dashboard indicators illuminate prior to stalling, stripping the driver of any ability to take proactive safety measures. Indisputable Failure Data: Between 99,xxx miles (under warranty) and 103,xxx miles, the engine consumed 5.5 quarts of oil over a 3,000-mile interval. This equals an extreme burn rate of 1.83 quarts per 1,000 miles. Hyundai’s maximum corporate failure limit (1.0 qt/1,000 miles). Secondary diagnostics indicate this massive volume of un-combusted oil is actively pushing into the exhaust system, creating restrictive backpressure that induces stalling. Timeline & Dealer Obstruction:Rusty Wallace Hyundai: Inspected vehicle under 100,000 miles and initiated the first 1,000-mile consumption test, but subsequently refused documentation and further warranty services. A corporate national claim and customer service complaint were filed against them.Grayson Hyundai: Completed a second 1,000-mile test documenting a definitive failure. They confirmed this is a common, known systemic issue and recommended full engine replacement.Federal Violations: Under the Magnuson-Moss Warranty Act, because the defect was reported to a dealer before warranty expiration, Hyundai is legally required to cover the defect. Forcing a vehicle that burns 5.5 quarts of oil onto public roads also violates strict EPA Clean Air Act emissions compliance standards. Hyundai's current demand for out-of-pocket payment must be rescinded for full corporate coverage.

NHTSA ID

11766548

Incident

Sep 19, 2026

I am reporting severe and recurring oil consumption in my 2020 Hyundai Palisade that could cause engine damage, engine seizure, stalling, or a sudden loss of power while driving. On April 14, 2026, at approximately 89,950 miles, an authorized Hyundai dealership documented that the engine had consumed approximately 1.3 quarts of oil in only 1,275 miles, equivalent to approximately one quart every 982 miles. The vehicle failed Hyundai’s initial oil-consumption test. Hyundai then authorized a combustion-chamber cleaning. On May 12, 2026, at 91,087 miles, the dealership completed the follow-up test and stated that the vehicle passed at that time. On September 14, 2026, at 95,512 miles, I returned to the dealership because the engine again had no measurable oil remaining. Only 4,425 miles had elapsed since the May oil change. The dealership’s repair order states that the vehicle “has no oil again.” I also reported that the vehicle had begun stuttering and rattling when pressing the brake and coming to a stop, creating concern that the engine may already have sustained damage from insufficient lubrication. The dealership initiated another oil-consumption test and instructed me to return after 1,000 miles. However, the earlier combustion-chamber cleaning did not correct the underlying problem. I am concerned that the vehicle may again consume its oil without adequate warning and could stall, seize, or lose power while being driven, placing the occupants and other motorists at risk. Hyundai should investigate the cause of the recurring oil loss and determine whether 2020 Hyundai Palisade vehicles have defective piston rings, cylinders, valve components, PCV systems, or other engine components causing excessive oil consumption. I am requesting that NHTSA document and investigate this potentially dangerous engine defect.

NHTSA ID

11765325

Incident

Sep 14, 2026

I am filing this safety complaint regarding excessive oil consumption in my 2020 Hyundai Palisade, which presents a direct vehicle stalling and engine failure hazard while driving at highway speeds. My vehicle is currently consuming approximately 5 quarts of engine oil every 3,000 miles. This severe oil loss occurs rapidly between scheduled maintenance intervals without any illuminated dashboard warning lights, low oil pressure indicators, or visible oil leaks on the ground. The oil is burning internally within the combustion chamber. This creates an extreme safety risk. If the oil level drops dangerously low before the next service, the engine is at risk of sudden catastrophic failure, severe overheating, or immediate stalling while in motion. A sudden loss of propulsion while driving in heavy traffic or at highway speeds places myself, my passengers, and other drivers at risk of a serious collision. Furthermore, the lack of an early warning sensor or dashboard indicator for low oil volume means the driver is left entirely unaware of the hazard until the engine begins to fail. Hyundai is well aware of this widespread oil-burning defect in their V6 engines, yet because my vehicle has reached 160,000 miles, they refuse to provide any diagnostic support, remedy, or warranty assistance. I am requesting that the NHTSA open a formal investigation into the 2020 Hyundai Palisade engine oil consumption defect to compel the manufacturer to issue a safety recall before a catastrophic stalling event causes a fatal accident.

NHTSA ID

11764275

Incident

Jun 28, 2002

I do not understand how Hyundai can approve its required testing process, have the vehicle fail that test, and then deny the engine replacement resulting from those findings. This is unfair and raises serious concerns about how Hyundai is applying its warranty procedures.Hyundai’s published oil-consumption procedures establish a process for diagnosing excessive oil consumption and determining when further repairs, including engine replacement, may be warranted. I am requesting that Hyundai explain exactly what requirement my vehicle allegedly failed to meet and provide documentation supporting the denial.I am requesting that Hyundai reverse the denial and fully cover the necessary engine replacement under warranty. I also request a complete review of my maintenance history, repair records, oil-consumption test results, diagnostics, and the dealership’s submission. This vehicle has been properly maintained and has only approximately 80,000 miles. I purchased it expecting a reliable vehicle that would last many years. An engine developing excessive oil consumption at this mileage is unacceptable, and I believe Hyundai should stand behind its product and warranty obligations.

NHTSA ID

11763426

Incident

Sep 9, 2026

On August 14, 2026, while driving and decelerating, I heard a knocking sound from the engine and the vehicle had difficulty downshifting. As the transmission shifted from second gear to first, the engine stalled immediately and the vehicle dropped into neutral while on the roadway. I lost propulsion in traffic. The vehicle behind me nearly rear-ended us due to the sudden stall. My children were in the vehicle. All dashboard warning lights illuminated at the moment of the stall. I was able to restart the engine and move the vehicle slowly, in first gear only, into a nearby parking lot. The check engine light came on at that restart and has remained on since. The vehicle sat parked and off for approximately 90 minutes. Before restarting, I checked the engine oil level and it was within the normal range. On startup, my children and I both heard a loud knocking sound and noticed an unusual smell, and the engine idled roughly while in Park. I drove approximately 15 minutes home with the rough idle continuing. On arrival the vehicle smelled hot, with a burning odor, although the temperature gauge read approximately mid-scale and was not in the high range. The check engine light remained on and the oil level was again confirmed to be within range. The vehicle has been out of service since the incident and is currently at a dealership awaiting diagnosis. This is a 2020 Hyundai Palisade with approximately 93,000 miles at the time of failure. A sudden loss of motive power in a travel lane is a safety defect.

NHTSA ID

11762084

Incident

Aug 14, 2026

My 2020 Hyundai Palisade (3.8L GDI Lambda II V6) consumes engine oil at a rate that empties the crankcase between scheduled oil changes, with no warning lamp illuminating before the oil is gone. This creates a risk of engine seizure and sudden loss of motive power in traffic. The vehicle has repeatedly run rough and felt as though it would stall when slowing or stopping. On 3/10/2025 at 57,026 miles I brought it to a Hyundai dealer because it felt like it was about to stall at traffic lights. The technician found no measurable oil on the dipstick, 4.5 quarts low, and found the camshafts out of time as a result. On 11/25/2025 at 69,851 miles the oil light flickered and the engine ran rough and stuttered. The dealer checked the dipstick and again found no oil on it at all. This was only 5,614 miles after a documented oil and filter change performed by that same dealer. No warning illuminated until the crankcase was already effectively empty, which I consider inadequate warning of imminent engine failure. Consumption has continued and worsened: 1 quart low at 77,202 miles (4/22/2026), 1.5 quarts low at 81,350 (5/14/2026), and 1.2 quarts low at 82,927 (8/11/2026), the last only 1,577 miles after an oil change. Hyundai TSB 23-EM-008H sets the failure threshold at 1 quart per 1,000 miles for all gasoline engines. The dealer twice billed Hyundai operation code 21000FCC, which that bulletin defines as payable only after an initial oil consumption test result of NG (failed). Two combustion chamber cleanings were performed at Hyundai's expense (1/2026 and 5/2026). Neither resolved the consumption. On 5/14/2026 the dealer submitted a request to Hyundai Motor America to replace the engine. Hyundai denied it verbally and has provided no written decision, case number, or reason. This is our family's primary vehicle and remains in service. I must check the oil weekly to keep the engine from running dry. Complete dealer service records are available.

NHTSA ID

11759355

Incident

Nov 25, 2025

This vehicle has suffered two identical, catastrophic electrical failures causing an immediate and total loss of engine power while traveling at highway speeds. The first incident occurred after the engine was replaced under a Hyundai extended warranty. The dealership service department blamed that failure on a loose engine ground strap and released the vehicle back to me. On August 3, 2026, the exact same failure occurred for a second time while driving at high speed on the highway. The vehicle lost all propulsion, leaving me exposed to oncoming traffic with zero engine power. The vehicle was towed to a Hyundai dealership. The dealership identified a blown "Sensor 4" fuse causing an intermittent dead circuit, but they have been unable to locate the short circuit after two weeks of troubleshooting. After demanding the diagnostic data logs, the dealership abruptly halted all repairs and ordered me to pick up the vehicle. Furthermore, due to excessive, repetitive diagnostic cranking and idling in 90+ degree heat while under the dealer's care, the vehicle's starter solenoid has now suffered collateral failure. The vehicle is currently completely disabled, undrivable, and the underlying highway stalling hazard remains completely unresolved. This is a recurring, severe life-safety issue that leaves the vehicle prone to sudden stall events in high-speed traffic without warning.

NHTSA ID

11757633

Incident

Aug 3, 2026

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Several unknown warning lights illuminated, and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The failure reoccurred. The vehicle was towed back to the dealer, where it was diagnosed with spark plug and ignition coil failures. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. In addition, the contact was informed that the oil was a quart and a half low. The contact was advised to add a quart of oil to the engine every 1,000 miles. The failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with a failed solenoid. The contact was informed that the solenoid needed to be replaced. The vehicle was repaired. In addition, the contact stated that since the vehicle was purchased, the vehicle had displayed nineteen fault codes. The contact stated that months later, while driving at an undisclosed speed, the passenger's side sunroof arm deflector detached. The vehicle was taken to the dealer, where it was confirmed that the passenger's side sunroof arm deflector had detached. In addition, the contact was informed that the driver's side sunroof arm deflector was fractured. The dealer attempted a temporary repair using tape, but the failure reoccurred. The vehicle was taken back to the dealer, and the dealer reapplied tape, but the failure reoccurred. The contact stated that the temporary application of tape and debris had detached. The force of the wind caused the driver's side sunroof arm deflector to detach. In addition, the contact stated that the loud sound and the debris from the sunroof were over the contact's head. In addition, the contact's minor child was an occupant of the vehicle at the time o

NHTSA ID

11756952

Incident

Apr 7, 2026

Mileage

107,233 mi

Hyundai Motor America has been notified of the safety issue through the Mississippi Attorney General’s Office, which required Hyundai to provide a written response within ten business days. Hyundai has not responded to the Attorney General, has not responded to follow‑up attempts, and has not provided any guidance or corrective action. The local dealership reports that Hyundai Corporate will not authorize warranty diagnostics or repairs, leaving the vehicle in an unsafe condition with no manufacturer support.

NHTSA ID

11754648

Incident

Aug 28, 2025

On or about XXX I brought my vehicle into the dealership as my 2020 Hyundai palisade suffered a severe, sudden engine malfunction while driving at highway speeds. The vehicle began shaking violently, losing power, and making loud mechanical noises forcing me to navigate dangerous highway traffic to get it to the dealership. Prior to the failure, in XXX, the vehicle was brought into an authorized dealership as the vehicle would not drive properly, very slow acceleration and the vehicle feeling like it was stalling causing a danger to the road. . The dealership performed an inspection on the vehicle and diagnosed "carbon buildup due to mileage and age," they performed an authorized emissions software update, changed the oil, and performed a paid fuel injection cleaning. The dealership did not issue a safety warning or advise against driving the vehicle long distance back to [XXX]. A few months after this service, the vehicle suffered total engine failure. Professional teardown of the Hyundai Lambbda ll V6 engine show that unresolved carbon buildup and software defects lead to piston ring failure, severe misfires, oil starvation, and sudden loss not motive power. Operating a vehicle experiencing severe mechanical shaking and power loss at highway speeds poses an immediate risk of an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11754052

Incident

Jul 21, 2026

When attempting to use engine braking to control descent on mountain roads, the vehicle failed to slow. Engine RPMs increased and speed increased requiring significant brake usage. Last year the vehicle performed as expected as deceleration was controlled via downshifting with much less brake usage. The only change was the application earlier this year of Hyundai service campaign 9C9.

NHTSA ID

11751687

Incident

Jul 12, 2026

The vehicle suffers from a severe manufacturing defect causing excessive engine oil consumption (burning more than 2+ quarts per 1,000 miles) with no warning lights or oil pressure indicators activating. With little to no warning, I could be driving and experience catastrophic engine failure. This defect creates an immediate safety hazard, as sudden engine seizure or stalling at highway speeds risks loss of power braking and steering, creating an imminent risk of a high-speed collision. The dealership has confirmed the oil consumption issue after we noticed the vehicle stalling and performing sluggishly until the oil was changed.

NHTSA ID

11748518

Incident

Oct 10, 2025

Cylinder 1 and 6 rod bearing failure, plus complete destruction of piston number 6. On highway engine failed, sudden loss of power to move vehicle.

NHTSA ID

11748335

Incident

Jun 1, 2026

I bought this car used from Albion Ford and I didn't have it 3,000 mile when my check engine light came on. Took it in and they said nothing was wrong with it. A couple days later it stalled in the middle of the road at a stop sign. It happened a mile later, I stopped at the store and there was absolutely not oil on the dip stick. I put 2 quarts in and it was at the very bottom of the dipstick. It's still under warranty and they did an oil consumption test and said it was normal. It's burning 5.5 quarts every 3,000 miles.

NHTSA ID

11748242

Incident

Aug 4, 2025

Description of IncidentThe vehicle experienced a severe engine system defect and catastrophic internal mechanical failure. The primary symptom prior to the failure was excessive, rapid engine oil consumption between scheduled maintenance windows. The issue was officially confirmed by an authorized dealership service center, where diagnostic testing verified that the engine has critically low cylinder compression in Cylinder 1. The vehicle is currently completely incapacitated, and the disassembled engine block remains at the dealership facility available for inspection upon request. Safety Risk AssessmentA sudden and severe loss of internal engine cylinder compression creates a critical vehicle performance defect, an immediate stall risk, and a catastrophic hazard when operating on high-speed roadways. In this instance, the mechanical failure completely disabled the household’s primary, medically modified means of transport. Because the manufacturer and dealership failed to maintain or provide a structurally or layout-compliant alternative vehicle, a permanently disabled occupant was forced into a tight, non-accommodated cabin geometry. This directly induced severe physical trauma, muscle spasms, and an immediate loss of lower extremity neurological sensation while operating the replacement vehicle. The combination of a catastrophic powertrain failure and a total refusal by the dealer and manufacturer to provide an accessible replacement layout has completely stripped a vulnerable consumer of independent mobility and created a severe, ongoing physical safety hazard.

NHTSA ID

11747733

Incident

Feb 25, 2026

My properly maintained 2020 Hyundai Palisade suffered catastrophic engine failure at 77,000 miles. Importantly, prior to the engine failure, no check engine lights, low oil warnings, or other warning indicators were active or displayed. The vehicle gave no indication of an imminent catastrophic engine failure or lack of oil. In researching this matter, I have found numerous reports, as well as active and settled litigation, involving Hyundai engine failures and oil consumption concerns. Severe oil starvation due to engine manufacture issues caused a thrown rod which can result in fire. The car was being driven by my teenage son after dark and the engine completely shut down putting him in harm's way in the middle of the road. Hyundai has repeatedly refused my requests for assistance in repairing this known issue due to my being a second owner with a lesser warranty that is given to 1st owners. This issue is a safety concern and a known issue to HCA and should be a recall to insure it stops happening.

NHTSA ID

11746536

Incident

Jun 14, 2026

On XXX I took my vehicle to Ourisman Hyundai of Bowie because my engine light was on. That same day the Service Adviser (Edson XXX) informed me that the engine was burning oil excessively. They performed an oil change and replaced engine oil gasket and asked me to return after driving 1000 miles. Mileage at the time was 103,380. I return on XXX, mileage was 104,580. [XXX] informed me that vehicle failed oil consumption test. He submitted request for engine replacement. On 11/25/2025 I returned to dealer because engine light came on again, and still no approval for engine replacement. I was informed that Hyundai approved combustion chamber cleaning. The service was complete four days later. However, it did not fix the problem. The engine excessive oil burn still happens as of this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744431

Incident

Sep 23, 2025

2020 Hyundai Palisade with Lambda II 3.8L GDI V6 (G6DJ) engine experienced complete engine failure due to oil starvation from excessive oil consumption through piston ring bypass. No oil warning light illuminated prior to failure. Engine consumed oil silently between service intervals until catastrophic failure. Vehicle became undriveable. HMA issued TSB 21-EM-003H addressing oil consumption in other Hyundai engine variants but explicitly excluded the Lambda II V6 (G6DJ) from the bulletin's scope despite the same piston ring bypass defect being present. HMA subsequently issued Campaign 9C9 referencing Palisade oil consumption but with no defined remedy and inadequate owner notification. Vehicle was purchased as a Certified Pre-Owned Hyundai. At time of CPO sale, HMA had documented knowledge of the Lambda II oil consumption defect. HMA denied warranty coverage for engine replacement, estimated at $12,000. HMA's own TSB establishes 1 quart per 1,000 miles as the threshold for defective consumption. Independent engineering analysis confirms the Lambda II G6DJ piston ring geometry produces oil bypass consistent with that defect threshold. Engine is available for inspection upon request. Defect was confirmed by HMA-authorized dealership oil consumption test. No warning lamps appeared prior to failure. This defect is believed to affect a large number of Lambda II-equipped vehicles sold in the [XXX]. Prior federal class action litigation (XXX v. Hyundai Motor America, C.D. Cal.) documented HMA's corporate knowledge of the Lambda II oil consumption defect prior to the date of this vehicle's CPO sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744101

Incident

Mar 31, 2025

The engine burns oil excessively and the oil light does NOT come on when the oil is low. Our car is right at 90k miles, it began to shudder and malfunction out of the blue while we were driving on the highway. There was absolutely no indication the oil was low. Now the car will not turn on at all. We were in between oil changes. The safety of myself and my family was put at risk because the engine blew with no warning. The vehicle has been serviced repeatedly by Hyundai for this issue, and they are trying to tell us that it is normal for oil to completely burn out in between oil changes.

NHTSA ID

11740050

Incident

May 25, 2026

Premature engine fail. Excessive oil consumption due to piston ring failure. Maintenance has been done on car on regular basis. No check engine light. Carson was services at dealership 4 months ago.

NHTSA ID

11739180

Incident

May 19, 2026

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle would shake. The contact had checked oil levels and noticed that there was no oil in the vehicle. The contact had to begin changing the oil every 1,000 miles. The contact looked up the CarFax and learned that the vehicle had a history of oil consumption issues. The vehicle was taken to the dealer, who confirmed that the remedies were not available and then diagnosed an oil consumption failure. The dealer completed an oil consumption and cleaning and advised them to drive 1,000 miles to receive assistance for the engine, as it was at risk of seizing. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the failure was not covered by recall or warranty. The failure mileage was approximately 83,000.

NHTSA ID

11738696

Incident

Sep 11, 2025

Mileage

83,000 mi

Driving down road in early afternoon at about 35 mph. Car began to run rough (jutter) then almost immediately stalled. The car’s engine icon appeared on the screen along with verbiage indicating service engine soon. After about 3-5 minutes, I started the car and drove it directly into a parking lot approximately 100 feet from where the car stalled. I had the car towed to a repair shop in town. The following day the service adviser called after doing diagnostics and indicated the car had no oil (It was approximately 3,400 miles since my last oil change). The technician explained there were some minute cracks in the oil filter cap but nothing that would warrant such a large loss of oil. An oil change was done, the oil filter cap was replaced with an aftermarket cap, and the car was returned to me. I have contacted the service department of the Hyundai Dealership where the car was purchased and am awaiting a call back.

NHTSA ID

11738105

Incident

May 14, 2026

I am filing this complaint regarding my 2020 Hyundai Palisade affected by the recall involving the third-row seat airbag not deploying properly and the risk of occupant ejection during a rollover accident. I purchased this vehicle in December 2024 and have experienced a pattern of ongoing mechanical failures, repeated dealership visits, lack of manufacturer support, diminished use of my vehicle, and financial hardship throughout ownership. Since purchasing the vehicle, I have completed more than 20 oil consumption tests requiring repeated 1,000-mile dealership visits. The issues became so severe that both the engine and transmission ultimately had to be replaced. The unresolved recall has now created an additional major safety concern for my family. Hyundai indicated a remedy was expected by the end of March, but as of now there is still no repair available. This has significantly limited the safe use of my vehicle because the third-row seating cannot safely be used for passengers due to the risk associated with the defective airbag system. This delay is causing financial hardship as well. I intended to use this vehicle through Turo for supplemental income but cannot do so because of the active safety recall. I also have upcoming family travel requiring use of the third row and may now be forced to rent another SUV at my own expense. I currently owe approximately $30,000 on this vehicle and am facing substantial negative equity due to the vehicle’s extensive repair history and unresolved recall status. I am concerned about both passenger safety and Hyundai’s prolonged delay in providing a remedy for a serious safety issue. I am requesting that this complaint be documented as part of the ongoing investigation and oversight regarding Hyundai’s handling of this recall and the delay in providing repairs to consumers.

NHTSA ID

11737964

Incident

Jan 24, 2025

2020 Hyundai Palisade, VIN: [XXX] . Excessive engine oil consumption beginning at ~95,418 miles. Oil drops to critical levels between oil changes, causing engine hesitation, rough running, and Check Engine Light activation — CEL clears only after oil is manually added, confirming oil starvation as the cause. SAFETY RISKS: Engine seizure or stall at highway speed; engine fire from oil burning on hot components; sudden loss of vehicle control; CEL only illuminates after oil is already critical, leaving no safe warning window. DEALER: Vehicle brought to dealership in [XXX] on 8/25/25 (95,451 mi) and Barnes Crossing Hyundai, [XXX] on 4/22/26 (99,969 mi). RO# XXX/1. HMA Case# XXX. Both dealers confirmed abnormal oil consumption. MANUFACTURER RESPONSE: Hyundai Motor America denied all repair or engine replacement solely because the title was transferred from a family member. Hyundai's own XXX (Dec. 2023) acknowledges systemic oil consumption across all Hyundai gasoline engines and mandates a repair protocol including engine replacement. A title transfer does not cause a mechanical defect and Hyundai failed to apply its own TSB procedures before denial. REQUESTED ACTION: Investigate HMA's pattern of denying TXXX remedies after title transfers; compel engine repair/replacement at no cost; evaluate safety recall eligibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11737266

Incident

Aug 28, 2025