RoadVitals

2009 Jeep Grand Cherokee Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 5, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 138 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceEngine
Filed Oct 5, 2020

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL SEIZED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL TO SLOW THE VEHICLE. IN ADDITION, AFTER THE FAILURE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT INFORMED A LOCAL MECHANIC OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

NHTSA ID
11362746
Incident
Sep 28, 2020
Mileage
116,000 mi
Driver assistanceEngineFuel system
Filed Aug 26, 2018

HAVE OWNED USED 2009 JEEP GRD.CHRKE. FOR 10 MONTHS 2 MONTHS IN TO OWNING NOTICED AT TIMES VEHICLE WOULD LOOSE POWER. PRESSING GAS PEDAL DID NOTHING. HAD TO PULL OVER SHUT JEEP OFF, WAIT A MINUTE THEN START JEEP BACK UP. THIS WORKED AND THE PROBLEM WENT AWAY. BUT OVER THE MONTHS IT BECAME MORE FREQUENT. I TOOK IT BACK TO DEALER AND HE COULD NOT FIND ANYTHING WRONG. NO CODES FROM ENGINE. I HAVE HAD THE NECESSARY MAINTENANCE DONE ON THE JEEP. THIS WEEK THE PROBLEM BEGAN ON FRIDAY AND CONTINUES ON. MY JEEP WILL NOT GO OVER 25 MPH. TAKING IT TO AUTHORIZED DEALER AND JEEP REPAIR ON MONDAY. BUT HAVING READ THE COMPLAINTS ON THIS SITE I HAVE VERY LITTLE FAITH THIS PROBLEM WILL BE FIX!!! EVEN THOUGH MY COMPLAINT MIMICS SEVERAL OF THE COMPLAINTS SENT IN TO THOSE THAT MANUFACTURER JEEPS!!!

NHTSA ID
11122387
Incident
Jan 10, 2018
Mileage
157,700 mi
AirbagsDriver assistance
Filed Apr 30, 2018

TAKATA RECALL - AIR BAG WARNING LIGHT BEGAN BEING INTERMITTENT WHEN TRAVELING ON SECONDARY ROADS AND HIGHWAYS. IT IS NOW LIT AT ALL TIMES. I HAVE ALREADY HAD TO REPLACE THE SPEED CONTROL OPERATOR LEVER.

NHTSA ID
11090953
Incident
Apr 12, 2018
Mileage
138,000 mi
AirbagsDriver assistanceElectrical
Filed Aug 1, 2015

WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.

NHTSA ID
10745538
Incident
Aug 1, 2015
Mileage
89,000 mi
Driver assistance
Filed Mar 9, 2015

TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,455.

NHTSA ID
10693064
Incident
Mar 2, 2015
Mileage
24,455 mi
Body & structureDriver assistance
Filed Sep 22, 2014
Crash reported1 injury reported

ON AUGUST 26, 2014, THIS 2009 JEEP GRAND CHEROKEE LAREDO 4X4 VEHICLE WAS INVOLVED IN AN ACCIDENT CAUSING SERIOUS CERVICAL AND SPINAL INJURIES TO A PEDESTRIAN. THIS VEHICLE WAS IN A PARKED POSITION, ACCELERATED WITHOUT THE DRIVER TOUCHING THE ACCELERATOR PEDAL, KEPT MOVING FORWARD ON ITS OWN ACCORD UNTIL THE VEHICLE ULTIMATELY STOPPED AFTER STRIKING A BUILDING METAL STAIRCASE. PLEASE INVESTIGATE THIS SAFETY ISSUE TO PREVENT FURTHER PERSONAL INJURY AND, OR PROPERLY DAMAGE. *TR *JS *JS *JS

NHTSA ID
10638018
Incident
Aug 26, 2014
Driver assistance
Filed Jun 11, 2014

TL * THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE LAREDO (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 60 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE INPUT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

NHTSA ID
10597716
Incident
Feb 28, 2012
Mileage
15,000 mi
Driver assistanceEngine
Filed May 28, 2014

AFTER DRIVING PROLONGED TIME ON XPRESSWAY AND SLOWING DOWN OR STOPPING, THE JEEP HESITATES, MISFIRES AND LETS OUT GIANT CLOUDS OF WHITE SMOKE OUT TAILPIPE AFTER ACCELERATING WITH PARTIAL OR FULL THROTTLE. ALMOST CAUSED MAJOR FREEWAY ACCIDENT MULTIPLE TIMES TRYING TO SWITCH LANES OR PULL ONTO FREEWAY ONRAMP. CAR BEEN INTO DEALERSHIP 3 OR MORE TIMES FOR SAME COMPLAINTS. SINCE CAR THROWS NO CODES AND DEALERSHIP CAN'T REPLICATE THE PROBLEM ON THEIR TEST DRIVES, DEALER JUST KEEPS HANDING THE JEEP BACK TO ME AND SAYING NO ISSUE WITH JEEP. MY JEEP HAS ALSO STALLED UNDER HARD BRAKING ON AT LEAST ONE OCCASION. VERY DANGEROUS CONDITION(S) WITH NO SATISFACTION FROM DEALER SERVICE DEPARTMENT. CHRYSLER ALSO CONTACTED AND OPENED CASE FILE. THEY WOULDN'T AUTHORIZE ANY WORK TO BE DONE TO THE JEEP EITHER. CAR HAS BEEN SERVICED PROPERLY, HAS 90K MILES CURRENTLY AND A LIFETIME WARRANTY FROM CHRYSLER WHICH SEEMS WORTHLESS AS CHRYSLER WON'T PICK UP A SCREWDRIVER TO LOOK FOR PROBLEM IF THE JEEP DOESN'T THROW A CODE. ABSOLUTELY NUTS. *TR

NHTSA ID
10594512
Incident
Apr 4, 2014
Mileage
85,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed Mar 12, 2014

AFTER RECEIVING N23 SAFETY RECALL "FIX" LOST USE OF 4WD LOW RANGE (WHICH ALSO ALLEGEDLY COMPROMISES CLUTCH PACKS CONTROLLING HIGH-RANGE 4WD SYSTEM TORQUE/POWER DISTRIBUTION). JEEP DEALER DIAGNOSED AND REPLACED TRANSFER CASE ACTUATOR. "FIX" LASTED 1MO. RETURNED TO DEALER; TROUBLE CODES CLEARED. PROBLEM RETURNED IN LESS THAN 24H. THIS IS THE CORRESPONDENCE SENT TO JEEP: ...I BELIEVE THIS TO BE A SOFTWARE ISSUE, AND MY REASONS ARE THIS: 1) THE ACTUATOR WORKS AS DESIGNED AFTER ALL CODES ARE RESET/CLEARED (THOUGH THE DURATION FOR WHICH THIS WORKS IS NOT CONSISTENT) 2) PULLING A FUSE FOR THE FDCM IS THE SAME AS "RESETTING/CLEARING" THE TROUBLE CODE - THIS DOES NOT POINT TO THE HARDWARE AS THE PROBLEM. 3) IF I UNDERSTAND THE SYSTEM CORRECTLY, LOSING FUNCTIONALITY OF THIS PORTION OF THE SYSTEM, WITH MY QUADRA-DRIVE II, CAUSES A SAFETY SIDE-EFFECT OF COMPROMISED TRACTION CONTROL SINCE THE CLUTCH PACKS IN THE TRANSFER CASE FOR AWD FUNCTION MALFUNCTION WHEN THE TROUBLE CODE IS LODGED. THIS VEHICLE OPERATED NORMALLY (ALBEIT WITH RISK OF A ROLL-AWAY WHEN REMOTE START IS USED WITHOUT THE PARKING BRAKE) PRIOR TO THE N23 RECALL. FOR IT TO ONLY EXHIBIT ISSUES AFTER THE RECALL, THEN CONTINUE TO EXHIBIT THEM AFTER REPLACING THE TRANSFER CASE ACTUATOR MAKES THE SOFTWARE UPDATE HIGHLY SUSPECT AS A CONTRIBUTING FACTOR, IF NOT A ROOT CAUSE. I BELIEVE THIS ISSUE (IF IT IN FACT COMPROMISES THE TRACTION CONTROL SYSTEM) IS A SERIOUS SAFETY CONCERN, AND BELIEVE THAT IF FCA CANNOT FIND A SOLUTION QUICKLY, I WILL TAKE ACTION. I USE MY JEEP DAILY TO COMMUTE ON PUBLIC ROADS, AND CANNOT CONTINUE TO AFFORD TO HAVE IT OUT OF SERVICE OR AT RISK OF INCREASED SAFETY HAZARD. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE... THIS IS UNACCEPTABLE AND THERE ARE MANY OTHERS WITH THE SAME ISSUE. A RECALL SHOULDN'T REDUCE FUNCTIONALITY OF THE VEHICLE. PERIOD. *TR

NHTSA ID
10568861
Incident
Oct 31, 2012
Mileage
86,241 mi
Driver assistance
Filed Nov 8, 2013

I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY AND AS I WAS TRYING TO ACCELERATE, THE GAS PEDAL STOPPED WORKING AND THE CAR SLOWED DOWN. I ATTEMPTED TO PRESS DOWN ON THE GAS PEDAL AGAIN, TO NO AVAIL. THE CAR STARTED TO DECELERATE. I HAD TO PUT MY HAZARD LIGHTS ON AND GET ON THE SHOULDER. I PUT MY FOOT UNDER THE GAS PEDAL TO SEE IF ANYTHING WAS STUCK UNDER IT, BUT THERE WERE NO FOREIGN OBJECTS. LUCKILY, I WAS NOT HIT AND I WAS IN THE RIGHT HAND LANE. THIS WAS A VERY POTENTIALLY DANGEROUS SITUATION. *TR

NHTSA ID
10551479
Incident
Nov 6, 2013
Mileage
60,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed Aug 10, 2013
Crash reported

WHILE ATTEMPTING TO PARK VEHICLE, WITH ONLY BRAKE BEING APPLIED, AND MOTOR ALLOWED TO IDLE, VEHICLE ACCELERATED. ALL ATTEMPTS TO STOP VEHICLE BY HARD APPLICATION OF FOOT BRAKE FAILED, AND VEHICLE COLLIDED WITH A BUILDING. SUBSEQUENT INVESTGATION BY INSURANCE ADJUSTER DETERMINED THE VEHICLE WAS FAST IDLING, POSSIBLY A TPS ISSUE. DESPITE MANY COMPLAINTS TO VARIOUS JEEP AUTHORIZED SERVICERS, NONE EVER DISCLOSED A PROBLEM WITH THIS ISSUE. SINCE NEW, THE VEHICLE TRANSMISSION HAS ALWAYS HAD A TENDENCY TO GRAB WHEN APPROACHING A STEEP INCLINE AT IDLING SPEED, WITH SUDDEN ACCELERATION IF GAS PEDAL IS GENTLY DEPRESSED. *TR

NHTSA ID
10534622
Incident
Jul 21, 2013
Mileage
90,000 mi
BrakesDriver assistance
Filed May 23, 2013

TRACTION CONTROL LIGHT (SKIDDING CAR) FLASHES, FEELS LIKE ABS IS BEING APPLIED TO PASSENGER FRONT WHEEL EVEN THOUGH I AM NOT APPLYING THE BRAKES AND EVEN WHEN ACCELERATING. USUALLY ONLY STOPS WHEN THE EAS/BAS LIGHTS COME ON. ALWAYS WORSE ON WARM DAYS. JEEP SAYS THERES NO ISSUE BUT AFTER 5 MINUTES ON THE INTERNET, THATA CLEARLY NOT TRUE. *TR

NHTSA ID
10513362
Incident
May 4, 2012
Mileage
32,000 mi
Driver assistanceEngine
Filed Mar 12, 2013

I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE PULLED AWAY AS IN DRIVING ITSELF. MY ONLY CONTROL WAS THE BRAKES. IT WAS SCARY THANK GOD NO ONE GOT HURT. ITS NOT THE FIRST TIME. I'VE BROUGHT THIS TO THE ATTENTION OF THE DEALER AND THEY TOLD ME NOTHING IS WRONG. THIS HAS HAPPENED TO ME 4 DIFF TIMES. WHEN I PUT THE CAR ON PARK THE RPM REVS UP TO 5000 RPM I HAVE TO IMMEDIATELY SHUT THE CAR OFF. THIS IS A SAFETY CONCERN AND NEEDS TO BE LOOKED INTO IMMEDIATELY. *TR

NHTSA ID
10502570
Incident
Mar 12, 2013
Mileage
60,000 mi
Driver assistance
Filed Aug 11, 2011

VEHICLE SUFFERS LOSS OF ACCELERATION. THIS CAN OCCUR WHEN MERGING INTO TRAFFIC, ATTEMPTING TO PASS. ROUTINELY HAPPENS AFTER TRAVELING ON INTERSTATE AT CONSISTENT SPEED BUT HAS HAPPENED WHEN ATTEMPTING TO MERGE ONTO OR OFF INTERSTATE. THERE HAVE ALSO BEEN OCCASIONS WHEN VEHICLE APPEARED TO BACKFIRE DISCHARGING PLUME OF WHITE SMOKE. DIAGNOSTICS AT THE DEALERSHIP DID NOT SHOW ANY PROBLEMS BUT WHEN A COMPUTER WAS HOOKED UP TO THE VEHICLE, IT CAPTURED UNEXPLAINABLE READINGS THAT ASTOUNDED THE MECHANICS. DEALERSHIP HAS CHANGED TWO MAP SENSORS AND THIS HAS NOT CORRECTED THE PROBLEM. *TR

NHTSA ID
10418568
Incident
Jun 1, 2010
Mileage
12,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .