2007 Jeep Grand Cherokee Owner Complaints

The contact owns a 2007 Jeep Grand Cherokee. The contact stated after the ignition switch was replaced under NHTSA Campaign Number: 14V438000 (Electrical System), the vehicle started making an abnormally loud sound at startup. The vehicle was taken to Auto Zone; however, no diagnostic trouble code was retrieved. The vehicle not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 192,000.

NHTSA ID

11730123

Incident

Jan 31, 2026

Mileage

192,000 mi

I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.

NHTSA ID

11664773

Incident

May 1, 2023

I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.

NHTSA ID

11655982

Incident

Apr 17, 2025

I have a warning light telling me to check my gas cap. I check out and nothing seems to be wrong. But I do go through a lot of gas. I don't know if there needs to be a new gas cap put on or if it's part of the fuel system

NHTSA ID

11653797

Incident

Feb 12, 2025

When I'm driving down the road my car won't shut off. I have to pull over to the side of the road turn my key completely off and take it out put it back in and start it. It takes a couple of times to get it started as I have to move the key back and forth and then it will start. I did a check engine light check. And it is saying something about a Anti-Theft ignition problem. My headlights stay on all the time and blink when it is shut off.

NHTSA ID

11653796

Incident

Jul 10, 2024

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) by the previous owner; however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at various speeds, the vehicle momentarily lost automotive power and occasionally shut off while idling. The local dealer informed the contact that the parts needed to repair the vehicle were not available. Additionally, the contact attempted to temporarily repair the vehicle with an after-market part; however, the failure reoccurred. The vehicle was not repaired due to parts not being available. The vehicle was towed to an independent mechanic where the crankshaft sensor was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

NHTSA ID

11635699

Incident

Jan 15, 2022

Mileage

180,000 mi

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start up after several attempts. The contact stated that there were several unknown warning lights illuminated. The vehicle was taken to the dealer on several occasions, and the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired and remained with the dealer. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

NHTSA ID

11626160

Incident

May 1, 2024

Mileage

113,000 mi

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at undisclosed speeds, the contact became aware that the front brakes were separating. The contact stated that the air bag warning light was illuminated. The local dealer was contacted and advised that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V168000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11593636

Incident

Jun 1, 2024

Mileage

100,000 mi

The contact's granddaughter owns a 2007 Jeep Grand Cherokee equipped with Cooper Tires, Tire Line: Discoverer EnduraMax, Tire Size: P245/65/R17, DOT Number: [XXX] . The contact stated while the driver was driving at 70 MPH, the rear passenger's tire had a blowout. The driver was able to pull to the side of the road. The vehicle was towed to the residence, where the tire was inspected, and the contact became aware that the tire had blown out at the sidewall. The manufacturer was notified of the failure, and the defective tire was shipped to the manufacturer for inspection. The manufacturer later informed the contact that the tire failure had been caused by a pinhole that gradually deflated the tire until the tire had the blowout; however, the contact stated that the TPMS did not indicate a loss of tire air pressure prior to the blowout, and that the failure had occurred abruptly. The manufacturer offered to partially reimburse the cost of the tire. The contact purchased a new tire from the dealer and replaced the tire himself. The vehicle failure mileage was approximately 189,000, and the tire failure mileage was approximately 4,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11584408

Incident

Mar 19, 2024

Mileage

189,000 mi

Intermittent starting issues for 5+ years, multiple repairs with no resolution

NHTSA ID

11538785

Incident

Oct 11, 2017

2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trap

NHTSA ID

11495832

Incident

Dec 2, 2022

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID

11492950

Incident

Nov 7, 2022

Vehicle will not start randomly. The battery has been checked, the relays and fuses have been checked, the starter has been replaced, and the fuel pump and fuel filer have been checked. The issue continues sporadically and leaves the driver stranded. There is an known issue with the ignition switch on these Jeeps as my 2008 Jeep Cherokee was recalled for this reason but there is no recall for the 2007 for this same reason.

NHTSA ID

11487189

Incident

Sep 29, 2022

2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.

NHTSA ID

11465201

Incident

May 18, 2022

The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon pushing the START button to start the vehicle, the vehicle failed to start. The dealer was notified of the failure and informed the contact that she would be responsible for the towing expense and for the repair of the vehicle as the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.

NHTSA ID

11456612

Incident

Mar 12, 2022

Mileage

142,000 mi

The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The vehicle was towed to the local dealer who informed the contact that the wires were loose. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer however, no further assistance was provided. The approximate failure mileage was 170,000.

NHTSA ID

11446939

Incident

Jan 3, 2022

Mileage

170,000 mi

When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While I'm still driving and going 45 mph! Then every thing turns back on. It happened about 5 months ago once. Then today it happened about 15 times as I drove home from my mother's house, which is about 7-9 miles from my house.

NHTSA ID

11433258

Incident

Sep 16, 2021

went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults

NHTSA ID

11431018

Incident

Jul 28, 2021

WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROAD

NHTSA ID

11408094

Incident

Oct 3, 2020

Mileage

94,500 mi

I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .

NHTSA ID

11406499

Incident

Oct 20, 2020

Mileage

226,000 mi

ENGINE TURNS OFF WHILE DRIVING.IT HAS HAPPENED SEVERAL TIMES BEFORE , INTERMITTENTLY. FEBRUARY 3RD, 2021, JANUARY 17TH, 2021, AND SEVERAL TIMES BEFORE.

NHTSA ID

11394504

Incident

Jan 17, 2021

Mileage

332,000 mi

THE 4-WHEEL DRIVE TRANSFER CASE CAN DIRECT ENGINE POWER TO THE REAR WHEELS ONLY, ALL FOUR WHEELS, OR IN ITS NEUTRAL POSITION, NON AT ALL. THESE VEHICLES ARE BEING RECALLED BECAUSE THE TRANSFER CASE CAN SHIFT INTO ITS NEUTRAL POSITION WITHOUT WARNING. IF THIS WERE TO OCCUR, ENGINE POWER WOULD NOT REACH ANY OF THE DRIVE WHEELS AND THE VEHICLE COULD NOT MOVE UNDER ITS OWN POWER. DEALERS WILL REPROGRAM THE FINAL DRIVE CONTROLLER WHICH GOVERNS THE TRANSFER CASE TO CORRECT THIS CONCERN.

NHTSA ID

11384087

Incident

Dec 10, 2020

Mileage

190,000 mi

JEEP IS HAVING ELECTRICAL ISSUES. IT WILL RANDOMLY GO INTO LIMP MODE AT START, BUT TURNING IT OFF AND RESTARTING IT FIXES THAT ISSUE. IT'S DONE THIS THREE TIMES IN THE 2 YEARS WE HAVE HAD IT. I AM NOW HAVING AN ELECTRICAL ISSUE WHERE SOMETHING IS CAUSING A DRAW ON THE BATTERY WHILE THE VEHICLE IS TURNED OFF. I HAVE HAD TO REPLACE THE ALTERNATOR, STARTER, AND NOW THE BATTERY.IT IS CAUSING THE BATTERY TO SWELL, AND THE JEEP IS HAVING TO BE JUMPED TO START MULTIPLE TIMES A WEEK. THE BATTERY WAS PUT ON A DEEP CHARGE, AND IT HAD TO BE JUMPED THE NEXT DAY. ALSO THE AIR CONDITIONING BACK LIGHTING GOES OFF AND ON WHEN YOU TURN THE KNOBS OR ADJUST THE FAN SPEED WHILE BOTH DRIVING AND STATIONARY. THIS HAS BEEN GOING ON FOR ROUGHLY A MONTH.

NHTSA ID

11378007

Incident

Nov 23, 2020

Mileage

153,400 mi

THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE SEEN A LOT OF POST ABOUT RECALL AND ALSO ABOUT IGNITION SWITCH OR MODULE. I'VE ONLY OWNED FOR 2 YEARS AND DEALER SAID CAR HAD NO RECALLS WHEN I PURCHASED. THIS HAPPENS STATIONARY AND ALSO AFTER DRIVING ABOUT 20 MINUTES TO DESTINATION AND WHEN I WENT TO LEAVE IT TOOK SEVERAL TIMES BEFORE STARTING. THIS HAS BEEN GOING ON FOR LAST 3 DAYS BUT FEW MESSAGES RANDOMLY POPPED IN INFORMATION CENTER FEW TIMES BEFORE THIS HAD AT DEALER ON COMPUTER NO CODES SAID IT WAS OKAY

NHTSA ID

11363113

Incident

Oct 4, 2020

Mileage

154,000 mi

I HAD GOTTEN UP TO TAKE A RIDE TO THE STORE AND THE DAY BEFORE I DIDN'T SEE ANY SMOKE. BUT BEFORE I MADE IT TO MY STOP SIGN THERE WAS SMOKE ROLLING AT MY DRIVER DOOR SO I RUSHED BACK TO THE HOUSE AND COULDN'T EVEN OPEN MY DOOR. BY THIS TIME FLAMES WHERE COMING OUT THE DRIVER DOOR AND I TRIED PUTTING IT OUT AFTER I CALLED THE FIRE DEPARTMENT WITH A BUCKET OF WATER BECAUSE THE WATER HOSE WOULDN'T REACH AND THE FIRE DEPARTMENT WOULDN'T BE IN A RUSH. SO MY WHOLE [XXX] CAR CAUGHT ON FIRE A WEEK AGO FROM A ELECTRIC PROBLEM. NOW I'M SCREWED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

NHTSA ID

11353486

Incident

Aug 29, 2020

Mileage

200,000 mi