Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2007 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 156 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 156, in the owner's own words
SOMETIMES WHEN I PUT MY VEHICLE IN DRIVE AND START DRIVING MY VEHICLE WILL GO INTO NEUTRAL FORCING ME TO PULL OVER, PUT IT IN PARK AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR ME TO DRIVE IT AGAIN. THIS HAPPENS ABOUT TWICE A MONTH.
ENGINE STALLS NO MATTER WHAT SPEED I'M GOING. HAPPENS MORE OFTEN WHEN COMING TO A STOP. IT'S AS IF I JUST TURN THE KEY OFF. WHEN IT STALLS, I STOP AND PUT IT IN PARK, TURN THE KEY OFF AND START IT RIGHT BACK UP AND TAKE OFF. IT'S BECOMING A DANGEROUS SAFETY CONCERN.
ANYTIME I GO 50+ MPH ALL I CAN HEAR IS A ROARING NOISE. WE HAVE REPLACED THE WHOLE REAR END ALMOST 3 WEEKS AGO THINKING MAYBE THAT WAS THE PROBLEM TURNS OUT IT NOT. WE BOUGHT THIS CAR ALMOST A YEAR AGO SO WE ARE UNSURE IF ANY RECALLS ON IT HAVE BEEN TAKEN CARE OF.
THE TRANSFER CASE HAS NOT WORKED PROPERLY AND THE CAR LURCHES AND STUTTERS WHILE DRIVING. THERE WAS A RECALL INVOLVING THE TRANSFER CASE AND THE COMPUTER, BUT THERE HAS NOT BEEN ONE FOR THE TRANSFER CASE ITSELF, WHICH I BELIEVE WAS COMPROMISED FROM DUE TO THE COMPUTER ISSUE BEFORE IT WAS FIXED.
#1. V-8 THE VEHICLE ACCELERATES OUT OF CONTROLL WHEN ACCELERATING FROM A STOPPED POSITION, NO CONSISTENTLY BUT INTERMITENTLY' APPEARS TO TRY ACCERATING TO 65 MP CRUISE CONTROL. MUST SLAM IT INTO NEUTRAL TO STOP THE VEHICLE IN CITY TRAFFIC, EXTREMELY DANGEROUS. #2. TRANSMISSION OR POWERTRAIN IS SKIPPING LAGGING OR BUCKING ON ACCELERATION FROM STOPPED POSITION AND FROM NORMAL DRIVING AT ALL SPEEDS, UNDER 65 MP. CAN THIS BE THE COMPUTER?????
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MONROEVILLE CHRYSLER JEEP 3(651 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1422) WHERE THE TRANSFER CASE WAS REPAIRED TWICE AND THE MOTOR AS WELL. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,245.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (253-475-7300, LOCATED AT 4101 S TACOMA WAY, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE EGR VALVE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER REPLACED MY IGNITION SWITCH. *JB
RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN WHEN I PRESSED IT AGAIN MOMENTS LATER. MECHANIC COULDN'T REPLICATE THE ISSUE BUT THAT IS TYPICAL FOR CHRYSLER IT SEEMS.
TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP STRUGGLING AT TIMES TO SWITCH GEARS OR WHATEVER THE TRANSFER CASE MAY ASSIST IN. ALSO HAVE NOTICED THE SUSPENSION HAS START TO ROCK.
TL *THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
JEEP SHIFTS OUT OFF PARK WHEN KEY IS NOT IN THE IGNITION. I DO NOT NEED TO PRESS THE BRAKE PEDDLE TO SHIFT OUT OFF PARK. JEEP HAS HAD THE 14V-438 RECALL.
TAKATA RECALL ALL THE DASH LIGHTS COME ON FROM BATTERY,CHECK ENGINE,LOW TIRE PRESSURE, CODE READ 0411 & WELL NOT PICK UP SPEED.
THIS IS MY SECOND TIME IN 10 YEARS REPLACING THE GEAR SHIFT IN THE TRANSMISSION IN THIS VEHICLE.. THE GEAR SHIFT GOES OUT EVERY 5 YEARS.. IT STARTS WITH THE ENGINE LIGHT COMING ON THEN ALL THE GEARS HAVE THE CIRCLE AROUND ALL THE GEARS . FOR EXAMPLE IT LIKES LIKE I'M IN DRIVE, REVERSE, PARK AND NEUTRAL. WHEN I'M PARKED. THEN FROM THERE IF I' HAVE TO STOP OR YIELD FOR AND REASON IT'S SOMETIMES HESITANTE TO MOVE. VERY SCARY
TRAVELING ON I 95 . CAR ENGINE LIGHT CAME ON AND CAR SHIFTED INTO A GEAR THAT FELT NEUTRAL. I PUT THE HAZARD LIGHTS ON AND SLOWLY MOVED OVER. BASICALLY DOVE OFF EXIT IN NEUTRAL. ENGINE OFF AND RESTARTED. OK FOR A WHILE THEN HAPPENED AGAIN. GARAGE SAID THAT PART IS BACK ORDERED WHICH IS ALARMING TO ME. IS THIS A FREQUENT PROBLEM?
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START, AN ABNORMAL ANTI-FREEZE ODOR WAS PRESENT INSIDE THE VEHICLE, AND THE SHIFTER WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
SOON AFTER THE P41 IGNITION SWITCH RECALL, WHILE DRIVING 1 MILE, THE INSTRUMENT CLUSTER GAUGES STOPPED WORKING-SPEEDO, GAS, ETC , ALL WARNING LIGHTS ILLUMINATED . INFORMATION MESSAGES IN THE IC NOTED "SERVICE REQUIRED : AND TRANSMISSION -OVER THE TEMPERATURE ALLOWED U1403,U1411,U110E, U110F AND OTHERS ALL IMPLAUSIBLE SIGNALS TO IC. WHILE DRIVING TRANSMISSION AN ROAD SPEED DECREASED IMMEDIATELY WHILE AT SPEED AND ENGINE AND TRANSMISSION TO NOT OPERATE IN A PREDICTABLY SAFE OPERATION. THESE ARE THE SYMPTOMS THAT THE RECALL WAS TO REPAIR. WHAT IS THE NEXT STEP?
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 1 1/2 YEARS LATER. THE CONTACTED INDICATED THAT THE TRANSMISSION SHIFT MECHANISM WAS REPLACED A SECOND TIME AND EVENTUALLY FAILED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/18/16*LJ *TR
THE TRANS STRUGGLES TO SHIFT THROUGH EVERY GEAR AND WONT SHIFT PAST 3RD GEAR, SOMETIMES EVEN STALLING ME IN TRAFFIC. FEELS LIKE IT DOESN'T CATCH THE NEXT GEAR WHEN ACCELERATING. THERE HAVE BEEN TIMES WHEN I'VE BEEN STOPPED AT A LIGHT AT AN INTERSECTION AND WHEN I GO TO ACCELERATE, THE ENGINE WILL JUST REV AS IF IT'S IN NEUTRAL, BUT IT'S NOT. THEREFORE, THE ACCELERATION IS VERY WEAK. WHEN SWITCHING FROM PARK TO DRIVE, IT EITHER DOESN'T FULLY CLICK INTO DRIVE OR IT SELECTS ALL GEARS (PRND) IN WHICH I THEN HAVE TO PARK THE CAR AND SHUT IT OFF, THEN RETRY A MINUTE LATER. I DON'T DRIVE THE VEHICLE AS A MANUAL SO THERE SHOULD BE NO REASON FOR IT TO STALL, BUT I'M PRETTY SURE THE ISSUE STEMS FROM THE MAIN COMPUTER IN THE SHIFTER MODULE. AT TIMES, IT SEEMS LIKE THE VEHICLE IS EXPECTING ME TO SHIFT IT FROM GEAR TO GEAR, THEN IT FINALLY CLICKS AND MOVES TO THE NEXT GEAR ON ITS OWN.
THE TRANSFER CASE ON MY VEHICLE (2007 JEEP SRT) WENT OUT. I TOOK TO TWO REPAIR SHOPS AND DEALER AND EVERY PLACE INDICATED THAT THIS HAS BEEN A LONG STANDING ISSUE WITH THESE VEHICLES. I THEN FILED A COMPLAINT WITH CHRYSLER AND THE CASE MANAGER INDICATED THAT MY COMPLAINT WOULD STAY INTERNAL AND COULD NOT ADVISE ME ON WHERE TO FILE A COMPLAINT FOR A SAFETY OR MECHANICAL DEFECT. I THEN DID SOME RESEARCH AND IT APPEARS IT SHOULD GO THE NHTSA. WITH SUCH A COMMON DEFECT AND WITH SUCH A LARGE SCALE ISSUE (DEALERSHIP HAS PART FOR SALE FOR $4000-$6000 NOT INCLUDING LABOR) I DO FEEL THIS SHOULD BE CONSIDERED A RECALL.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S ACCELERATION SEIZED. THE CONTACT HAD TO SHIFT TO NEUTRAL THEN BACK TO DRIVE IN ORDER TO REGAIN ACCELERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE SAME FAILURE APPROXIMATELY TEN TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,200.
I WAS DRIVING ON COUNTY ROAD ABOUT 45 MPH BATTERY LIGHT CAME ON THEN ABS LIGHT THEN MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM, ENGINE AND BRAKE LIGHT THEY STAYED ON TILL I GOT HOME THERE WAS ALSO A VERY LOW HUMMING NOISE WHEN I TURNED OFF CAR IT WOULD NOT START AGAIN. IN MORNING IT STARTED I TURNED IT OFF AND IT WILL NOT START AGAIN. BATTERY AND ENGINE LIGHT ON. 11/19/15 RECALLS FOR IGNITION SWITCH,AND REPROGRAM FINAL DRIVE CONTROLLER MODULE WERE PERFORMED.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FOUR WHEEL DRIVE SYSTEM NEEDED TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFERENTIAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
THE GEAR SHIFT MODULE IS BADLY DESIGNED IT USES A BRUSH THAT DRAGS ALONG CONTACTS TO TELL TRANNY WHAT GEAR IS SELECTED. OVER TIME THOUGH SOME OF THE CONDUCTIVE MATERIAL STARTS TO RUB OFF AND MAKE CONNECTIONS BETWEEN 2 OR MORE OF THE CONTACTS, WHEN THIS HAPPENS THE ECU AND TRANNY CAN'T TELL WHAT GEAR IT'S IN AND GOES INTO LIMP MODE 20 MPH MAX A VERY DANGEROUS SITUATION I'M LUCKY I DIDN'T GET REARENDED BY A VERY PISSED OFF SEMI RUCK DRIVER RECENTLY. I'M SURE SOME ONE HAS BEEN INJURED AND POSSIBLY KILLED BY THIS BADLY DESIGNED AND DANGEROUS MODULE.. CHRYSLER AND BENZ WERE PARTNERS IN 2007 AND BENZ USES A TOUCHLESS ( MAGNETIC) SYSTEM MUCH SAFER. JEEP JUST KEEPS ON PUTTING IN SAME PART NO IMPROVEMENTS HAVE BEEN MADE THE TCB TELLS DEALER TO PUT IN A NEW PART. THE ONLY WARNING SIGN YOU MIGHT GET IS ALL OF THE CIRCLES AROUND THE PRND ON YOUR DASH WILL BE LIT SHOWING YOU THE MODULE HAS NO IDEA WHAT GEAR IT'S IN BUT NO WARNING LIGHTS OR BUZZERS. THIS HAS HAPPENED MANY TIMES SINCE 2010 ALWAYS WITH THE VEHICLE MOVING AND ALL OF A SUDDEN VERY DANGEROUS!!
I HAVE 2 RECALLS FROM JEEP AND NOTHING HAS BEEN DONE FOR YEARS, THEY ARE P41/NHTSA 14V-438 AND P73. EVERY TIME I GO INTO THE DEALERSHIP THEY SAY THEY CAN'T GET THE PARTS. THE FORMS THEY SEND OUT DON'T HAVE A DATE ON THEM SO THEY ARE SMART ENOUGH NOT TO HAVE ANY INCRIMINATING EVIDENCE AS TO HOW LONG THE CUSTOMER SITS ON THESE AND THEY ARE WAITING FOR AN ACCIDENT OR THE CUSTOMER SELLS THE CAR AND THE PAPER WORK GETS LOST. THESE VEHICLE MANUFACTURERS NEED TO BE JACKED UP A LITTLE BIT AND BE GIVEN AN ULTIMATUM TO GET THESE RECALLS FIXED BEFORE SOMETHING SERIOUS IS CAUSED BY THERE CRIMINAL INTENT TO NOT TO FIX THESE RECALLS.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH AND WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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