2007 Jeep Grand Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical65845.9%
- Engine24517.1%
- Powertrain (other)15610.9%
- Driver assistance765.3%
- Steering493.4%
- Brakes402.8%
- Transmission402.8%
- Fuel system312.2%
- Airbags292.0%
- Exterior lighting231.6%
- Tires & wheels201.4%
- Visibility191.3%
- Other / unspecified141.0%
- Body & structure141.0%
- Suspension100.7%
- Seat belts40.3%
- Interior & seats30.2%
- Heating & air conditioning10.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2007 Jeep Grand Cherokee. The contact stated after the ignition switch was replaced under NHTSA Campaign Number: 14V438000 (Electrical System), the vehicle started making an abnormally loud sound at startup. The vehicle was taken to Auto Zone; however, no diagnostic trouble code was retrieved. The vehicle not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 192,000.
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SOMETIMES WHEN I PUT MY VEHICLE IN DRIVE AND START DRIVING MY VEHICLE WILL GO INTO NEUTRAL FORCING ME TO PULL OVER, PUT IT IN PARK AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR ME TO DRIVE IT AGAIN. THIS HAPPENS ABOUT TWICE A MONTH.
ENGINE STALLS NO MATTER WHAT SPEED I'M GOING. HAPPENS MORE OFTEN WHEN COMING TO A STOP. IT'S AS IF I JUST TURN THE KEY OFF. WHEN IT STALLS, I STOP AND PUT IT IN PARK, TURN THE KEY OFF AND START IT RIGHT BACK UP AND TAKE OFF. IT'S BECOMING A DANGEROUS SAFETY CONCERN.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE WAS STATIONARY
ENGINE STALLS NO MATTER WHAT SPEED I'M GOING. HAPPENS MORE OFTEN WHEN COMING TO A STOP. IT'S AS IF I JUST TURN THE KEY OFF. WHEN IT STALLS, I STOP AND PUT IT IN PARK, TURN THE KEY OFF AND START IT RIGHT BACK UP AND TAKE OFF. IT'S BECOMING A DANGEROUS SAFETY CONCERN.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING OUT WHERE WE WERE TURNING . WE WOULD HAVE EITHER BEEN REAR ENDED OR WOULD HAVE RUN INTO ANY CAR WAITING TO TURN.
THE ENGINE DIED GOING 70MPH ON THE HWY WITH OUT ANY NOTICE. I WAS BARELY ABLE TO GET TO THE SIDE OF ROAD AS STEERING LOCKED UP, ONCE ON SIDE OF ROAD, I PUT IT INTO 'PARK' AND 'RESTARTED THE ENGINE'. IT WORKED JUST FINE FROM THEN ON, TILL ABOUT 3 MONTHS LATER, IT HAPPENED AGAIN. THIS TIME I WAS APPROACHING A STOP LIGHT AND TURNING RIGHT, I BARELY WAS ABLE TO GET THRU THE LIGHT AND TO THE SIDE OF THE ROAD, AS THE STEERING HAD AGAIN LOCKED UP. THIS IS VERY SCARY! EVERYTHING IN THE CAR TURNS 'OFF', I DONT EVEN THINK THE FLASHERS WORKED DURING THESE TIMES. ONCE AT A COMPLETE STOP, AND AFTER PUTTING INTO 'PARK', EVERYTHING STARTS BACK UP NORMALLY, AND DRIVES FINE. THERE IS NOT ANY OTHER SIGNS OF ANYTHING WRONG, NO DASH LIGHT WARNINGS OR ANYTHING.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at undisclosed speeds, the contact became aware that the front brakes were separating. The contact stated that the air bag warning light was illuminated. The local dealer was contacted and advised that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V168000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000, AND THE CURRENT MILEAGE WAS 84,400.
ESM- ELECTRONIC SHIFT MODULE ISSUE: P, R, N, D, L ALL LIGHT UP SIMULTANEOUSLY AND THE CAR GETS CONFUSED AS TO WHICH GEAR IT SHOULD BE USING. OCCASIONALLY, THE CHECK ENGINE LIGHT COMES AND GOES. AFTER REVERSING, I PUT IT IN DRIVE AND IT SHIFTS ROUGHLY. RANDOMLY THE CAR LOSES POWER DRIVING DOWN THE STREET. I HAD THE ESM REPLACED AND A MONTH LATER IS SHOWING A U404 CODE. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR HEADACHES AND WHIPLASH, AND THE CHILD PASSENGER SEATED IN THE REAR SUSTAINED WHIPLASH. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT STATED THAT THE INDEPENDENT SOURCE THAT SOLD HER THE VEHICLE MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), WHICH WAS RELATED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14017 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT*JB *DT CONSUMER STATED THE AIRBAG DID NOT DEPLOY AT 45MPH WHEN HER DAUGHTER HIT ANOTHER CAR.*JB *DT*JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door. Just could have been raised up to a work accident I had a couple weeks prior.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact's granddaughter owns a 2007 Jeep Grand Cherokee equipped with Cooper Tires, Tire Line: Discoverer EnduraMax, Tire Size: P245/65/R17, DOT Number: [XXX] . The contact stated while the driver was driving at 70 MPH, the rear passenger's tire had a blowout. The driver was able to pull to the side of the road. The vehicle was towed to the residence, where the tire was inspected, and the contact became aware that the tire had blown out at the sidewall. The manufacturer was notified of the failure, and the defective tire was shipped to the manufacturer for inspection. The manufacturer later informed the contact that the tire failure had been caused by a pinhole that gradually deflated the tire until the tire had the blowout; however, the contact stated that the TPMS did not indicate a loss of tire air pressure prior to the blowout, and that the failure had occurred abruptly. The manufacturer offered to partially reimburse the cost of the tire. The contact purchased a new tire from the dealer and replaced the tire himself. The vehicle failure mileage was approximately 189,000, and the tire failure mileage was approximately 4,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR FORTERA HL (P) TIRES, SIZE: H245/65/R17 (NA). WHILE THE VEHICLE WAS AT A STOP, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE THREADS ON THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE HAD SEPARATED. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE SEPARATION AND DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 65,000 AND THE TIRE FAILURE MILEAGE WAS 5,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TAKATA RECALL MY CAR LEAKS WATER INSIDE , WHEN IT RAIN, WHN I GO TO LOCK OR UNLOCK MY CAR WITH THE REMOTE STARTED IT STARTS THE CAR
WHILE DRIVING OR PARKED WITH ENGINE RUNNING ALL DASH WARNING LIGHTS FLASH ON AND OFF ANY INTERIOR LIGHTS THAT ARE ON TURN OFF, RADIO TURNS OFF AND HEATER/AC AND FAN TURN OFF FOR A COUPLE SECONDS THEN TURN BACK ON. USUALLY THE CHECK ENGINE LIGHT WILL THEN STAY ON FOR A FEW MORE CYCLES. ENGINE, POWER STEERING AND BRAKES AND HEAD LIGHTS ALL CONTINUE TO WORK THROUGHOUT THE CYCLE. THIS WILL HAPPEN NUMEROUS TIMES IN ONE DAY OR GO FOR A MONTH WITHOUT DOING IT AT ALL.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
THE TIRE RUBBER IS COMING AWAY FROM THE REAM. AND THE TIRES ARE GOODYEAR (DA8T-JJ1R-4415 DOUGNT IN 2015
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trap
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED HUMP, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. *PM*JB
THERE WAS A RED LIGHTNING BULB THAT CAME OUT ON MY DASH
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
PASSENGER SIDE SEATBELT RECEPTACLE BEGAN TO STICK AND NOT RELEASE RELIABLY. WITHIN A WEEK, THE SEATBELT BUCKLE WOULD NOT GO INTO THE RECEPTACLE, RENDERING THE SEATBELT USELESS. THE JEEP DEALERSHIP QUOTED A PRICE OF $413 BEFORE TAX TO REPLACE THE DEFECTIVE PART.
I HAVE EXPERIENCE WITH FRONT DRIVER AND PASSENGER SEAT BELT FOR FAILURE TO RETRACT BACK TO REEL PROPERLY. THIS VEHICLE UNDER LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. I DEMONSTRATED SERVICE MANAGER TWICE AND SHE SAID HER MECHANIC TESTED AND IT WAS MEET FACTORY SPECIFICATION. THE REEL DESIGNED BY MANUFACTURER WAS VERY POOR DESIGNED WITH CHEAP MATERIALS. THE BELTS UNABLE TO RETRACT DURING VERY COLD WEATHER. MY WIFE ALMOST TRIPPED OUT WHILE SHE WAS EXIT THE VEHICLE BECAUSE OF FAILURE RETRACT THE BELT PROPERLY. THE DRIVER SIDE HAD BEEN REPLACED TWICE IN PAST BUT FIRST TIME ON PASSENGER SIDE. I SPOKE WITH CUSTOMER SERVICE AT FACTORY AND THEY ALWAYS FAVOR FOR SERVICE REPRESENTATIVE OVER CUSTOMER. I BECAME VERY FRUSTRATING AND CONCERN ABOUT OUR SAFETY. I HAVE PICTURES OF THE INCIDENTS SHOW BELTS WERE NOT RETRACT AND LEFT LOOSE TO ALLOW DOOR STRIKE THE BELT AND DEGRADE THE STRENGTH IN CASE OF ACCIDENT. MY CONCERN THAT IF I MAY INVOLVE AN ACCIDENT AND WILL BELT ABLE TO STOP ME FROM IMPACT WITH STEERING WHEEL OR WINDSHIELD. THAT IS WHY I FEEL UNCOMFORTABLE WITH THIS SITUATION. I HAVE TO ARRANGE FOR PURCHASE REPLACEMENT DRIVER/PASSENGER SEAT BELTS FOR $138.00 EACH PLUS SALES TAX AND MY PRECISION TIME AND DRIVING TO THE DEALER. SO FAR, MY EXPERIENCE WITH CHRYSLER, GENERAL MOTORS AND FORD WERE NOT GREAT AND MY JEEP WILL BE LAST VEHICLE FOR MY WIFE AND MYSELF. BECAUSE THEY SHOWED THAT THEY CARE ABOUT MONEY INSTEAD OF SAFETY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
AUTO TRANSMISSION GEAR SHIFT NOT SHIFTING INTO GEARS CORRECTLY; LOSS POWER AROUND CURVES; SOMETIMES ENGINE LIGHT COMES ON; SOMETIMES ALL GEAR INDICATORS COME ON DASH; FEELS AS THOUGH CAN'T ACCELERATE WHEN ENTERING ONTO HIGHWAY OR PASSING. NOTHING DONE YET. CALLED DEALER, ONLINE SEARCHES. VERY VERY MANY SAME-SIMILAR ONLINE & VERY EXPENSIVE REPAIR $700+. APPEARS TO BE DEFECTIVE PART & SHOULD BE RECALL/DEALER REPLACE/REPAIR!! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDENSER, LOCATED BELOW THE CENTER OF THE BUMPER, HAS A VERY LARGE OPENING. THE LARGE OPENING ALLOWED A ROCK OR SOME OTHER FOREIGN LARGE PARTICLE TO PUNCTURE THE AIR CONDENSER. AS A RESULT, THE AIR CONDITIONING SYSTEM FAILED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE AND CURRENT MILEAGES WERE 13,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .