RoadVitals

2024 Volkswagen Tiguan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
80
+6 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 20, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

Overview

Our database contains 80 NHTSA owner-reported complaints for the 2024 Volkswagen Tiguan, most frequently naming the electrical, driver assistance and engine categories. 2 safety recalls have been issued covering this model year; and 288 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V321000

BACK OVER PREVENTION:SOFTWARE

May 20, 2026
8 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.
Volkswagen Group of America, Inc.Manufacturer number 91NFView on NHTSA.gov
25V082000

BACK OVER PREVENTION:SOFTWARE

Feb 12, 2025
29,569 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Volkswagen Group of America, Inc.Manufacturer number VW: 91NY, Audi: 90AVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 80
Driver assistance
Filed Nov 9, 2026

MY MAIN DASH SCREEN IN MY 2024 TIGUAN IS DEAD (IT WON'T TURN ON). I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THE INFOTAINMENT MODULE 5F IS NOT WORKING AND IT NEEDS TO BE REPLACED, AND IT COST IS NEAR OF $3000. BUT THIS TYPE OF FAILURE HAPPENS IN SEVERAL VW MODELS, AND THE WARRANTY IS UP TO 50,000 MILES, AND MY REPORT WAS AT 56,000. HOW CAN I REPORT IT SO THAT THERE IS A RECORD OF THIS FAILURE WHICH HAS ALREADY BEEN REPORTED BEFORE? CAN I MAKE AND OTHER REPORT TO TRY TO AVOID THE FUTURES COSUMERS TO SELECT VW SUV'S

NHTSA ID
11776658
Incident
Aug 11, 2026
Driver assistanceElectrical
Filed Nov 2, 2026

Screen went black on vehicle entertainment console and SOS emergency system failure being reported by vehicle dashboard indicators. Rear-view camera is unreliable and video feed freezes or fails to display. No power delivery to charging ports. Mobile Wifi Access point paid service is inaccessible. Already taken vehicle into dealership who alerted me of a backorder for a necessary replacement of the f5 module to remedy the issue with vehicle. I am a lessee with a warranty on this vehicle. Dealership says I just have to wait. Is this car now unsafe to drive?

NHTSA ID
11775117
Incident
Oct 10, 2026
Filed Oct 31, 2026

Infotainment screen went out. Needs module replaced. No working back up camera.

NHTSA ID
11774829
Incident
Oct 14, 2026
Driver assistance
Filed Oct 26, 2026

2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.

NHTSA ID
11773629
Incident
Oct 16, 2026
ElectricalEngine
Filed Oct 19, 2026

The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red light. My spouse and infant child were trapped in the vehicle for over two hours in an extremely high-risk crash zone before roadside help could arrive to jumpstart the vehicle. The local authorized Volkswagen dealership previously attempted to remedy the issue on 10/06/2026 by simply charging the battery for 24 hours, failing to find the root cause of the active electrical drainage and releasing an unsafe vehicle back into commerce. This is a severe, unpredictable stalling defect that leaves drivers entirely vulnerable to rear-end collisions.

NHTSA ID
11771999
Incident
Oct 18, 2026
ElectricalEngine
Filed Oct 19, 2026

The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red light. My spouse and infant child were trapped in the vehicle for over two hours in an extremely high-risk crash zone before roadside help could arrive to jumpstart the vehicle. The local authorized Volkswagen dealership previously attempted to remedy the issue on 10/06/2026 by simply charging the battery for 24 hours, failing to find the root cause of the active electrical drainage and releasing an unsafe vehicle back into commerce. This is a severe, unpredictable stalling defect that leaves drivers entirely vulnerable to rear-end collisions.

NHTSA ID
11771998
Incident
Oct 18, 2026
ElectricalVisibility
Filed Oct 9, 2026

"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 to 5 weeks. The dealership and manufacturer refused to provide a loaner vehicle, forcing me to leave the car on the dealer lot to avoid driving an unsafe vehicle. Volkswagen is failing to provide a safe remedy within a reasonable timeframe under warranty."

NHTSA ID
11770101
Incident
Oct 5, 2026
Driver assistanceElectrical
Filed Oct 8, 2026

My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back the car with compromised safety features (now federally mandated). I'm a lessee under warranty. I'm also nervous that other parts of the car could also have electrical or systemic failure.

NHTSA ID
11769892
Incident
Oct 4, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V0017132033846_27

ENGINE

Prevent Sporatic Misfire Faults.

V1718032037201_21

ENGINE

Checking engine oil level.

V0118122014603_22

ENGINE

Reprogramming Control Module process

V9419012011521_22

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses

V0019012040590_16

Water Migration under RAPGARD® during PDI

V9422012066639_7

EXTERIOR LIGHTING

Condensation

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Tiguan by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026420041.8
2025583053.8
2024Viewing802058.8
2023721045.4
20222835056.3
20211465056.4
20201413055.0
20191975056.3
201828914260.9
2017774056.3
2016972153.0
2015624046.4
2014843358.9
20131403357.7
20121533355.8
20111623455.8
20101102255.5
20091683153.3
2008000—
2007000—
2006000—
2005000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.