The vehicle's engine oil warning light repeatedly illuminates between scheduled maintenance intervals due to excessive oil consumption. The vehicle is burning engine oil at an accelerated rate, requiring frequent manual top-offs to remain safe to drive. This represents an active, known defect in the Volkswagen EA888 engine components (piston rings/valve guides). Dealership service departments are actively refusing to provide complete historical service invoices or log the oil light visits properly, creating an immediate safety risk of engine stalling or catastrophic mechanical failure at highway speeds.
- NHTSA ID
- 11750439
- Incident
- May 1, 2026
ElectricalEngine
Filed Jun 30, 2026
*AFTER A OIL CHANGE ONLY RUNS 2,000 MILES A MONTH AND CHECK ENGINE LIGHT ON FOR LOW OIL. WHEN CAR TURNS IN MORNING TURNS ON FINE AFTER I WORK FOR 8HRS TURN BACK ON AND WHITE SMOKE COMES FROM THE EXHAUST. WINDOW SOMETIMES WONT WORK. *CAR HAS BEEN TAKEN TO DEALERSHIP BUT THEY DID NOT FIND ANYTHING.WE FIRST THOUGHT OIL WAS NOT BEEN DONE AND TOOK IT AGAIN AND THEY DID OIL CHANGE AGAIN SAME PROBLEM KEEPS HAPPENING . TOMORROW 7/1/2026 WILL BE TAKEN AGAIN AFTER TWO ATTEMPTS *CHECK ENGINE LIGHT CAME ON WITH A "CHECK OIL LEVEL ". PROBLEM START TO APPEAR ON MAY 7 2026. CAR WAS SEEN BY THE DEALERSHIP FOR A OIL CHANGE ON 5/9/2026 , ON 06/16/2026 CHECK ENGINE LIGHT CAME BACK WITH A "LOW OIL LEVEL", ON 6/18/2026 OIL WAS CHANGE AT A SHOP AND TODAY 6/30/2026 LIGHT IS BACK ON NOT EVEN A MONTH ON MY LAST DEALERSHIP OIL CHANGE MILES DONT MATCH MY ORIGINAL MILES " 36,063 THANK YOU!
- NHTSA ID
- 11747516
- Incident
- May 7, 2026
I own a 2024 Volkswagen Tiguan with approximately 24,000 miles that was purchased used with only 2,300 miles and a clean title. The vehicle has developed significant oil consumption/seepage issues related to the EA888 2.0T engine. It began with oil seeping around the oil fill tube and cap due to a failed crankcase pressure assembly (PCV/oil separator). I replaced it myself with genuine Volkswagen parts, but the oil level continues to drop after normal driving, indicating either a residual leak or excessive consumption. The dealership denied warranty coverage over the phone solely because the vehicle was in a prior accident (repaired with OEM parts), without performing any inspection or oil consumption test. This appears to be a known defect in these engines. Volkswagen considers up to 1 quart every 1,200 miles “normal,” which I believe is unreasonable for a near-new vehicle. I am concerned about long-term engine damage and safety if oil levels drop critically while driving. Please investigate this matter for a potential recall or safety action.
- NHTSA ID
- 11744608
- Incident
- Mar 10, 2026
On April 19, 2026 at approximately 9:40 PM, I was driving my leased 2024 Volkswagen Tiguan southbound on [XXX] [XXX] . I had three minor passengers with me — my daughters ages [XXX] and [XXX] , and their stepsister age [XXX] . We were returning home to [XXX] from a family trip to Walt Disney World. Without any warning — no dashboard lights, no sounds, no hesitation — the engine completely lost all power at highway speed. I pressed the gas pedal repeatedly with full force and there was absolutely no response. The car decelerated uncontrollably in active nighttime highway traffic. We were stranded on the highway shoulder for approximately one hour before the car restarted. I drove home on side roads. This is a recurring defect. In December 2025, I brought the vehicle to Gunther Volkswagen of [XXX] , where it was documented on official repair order RO#XXX that the vehicle ‘SHUTS OFF AT LOW SPEEDS.’ The dealer replaced the EVAP canister and N80 purge valve under warranty. The defect was not resolved. In May 2026, an independent professional diagnostic by 4 Rings European using an Autel MaxiSys Ultra scanner (Report ID: XXX) found 30 stored fault codes across 19 vehicle systems, including fault code P253200 (Ignition Switch Run Position Circuit High) — directly consistent with the sudden engine cutout — plus active cylinder misfires on cylinders 2 and 3, three active EVAP system fault codes confirming the December 2025 repair failed, and a compromised airbag system (U140000 — function restriction due to low voltage). The vehicle was subsequently taken to Gunther Volkswagen of Coconut Creek again in May 2026, where the dealer diagnosed low voltage faults and replaced the battery under warranty. This is the second warranty repair attempt for recurring defects on this vehicle. I have filed a formal evidence preservation demand with Volkswagen Group of America’s General Counsel. I have also filed a BBB AUTO LINE arbitration INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11737039
- Incident
- Apr 19, 2026
The contact owns a 2024 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the low engine oil warning light illuminated. The contact stated upon inspecting the oil canister, the dipstick was dry. The contact stated that a quart of oil was added weekly. The vehicle was taken to the dealer. The contact was advised that a quart of oil was needed to be added every 1,200 miles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,000.
- NHTSA ID
- 11736339
- Incident
- Nov 13, 2025
- Mileage
- 62,000 mi
ElectricalEnginePowertrain (other)
Filed May 6, 2026
The vehicle experiences sudden loss of motive power during acceleration. Between 30–60 mph, the transmission fails to upshift correctly, causing the engine RPMs to spike to 5000 while the vehicle fails to gain speed. This creates a severe safety hazard when merging into high-speed traffic. Additionally, the infotainment system frequently blackouts and reboots while driving, and there are intermittent malfunctions with the power windows and door locks. Authorized dealerships have been unable to resolve these persistent safety defects after multiple repair attempts.
- NHTSA ID
- 11736204
- Incident
- May 6, 2026
My car has started using oil. I was driving home and the low engine oil light came on. I pulled over and checked the oil, the dipstick showed low but not out. I drove it home and put 3 quarts in. I made an appointment to get it checked. It should not be low on oil. I was not due for an oil change or any maintenance. They kept my car for 3 days and did an oil change. Said to bring back after 1000 miles. This makes no sense To me. Why not do an oil consumption test?!!!? I have had multiple issues with this car. This is just the newest issue. I'm concerned that my regime engine is going to fail. I'm reading about multiple issues with the 2020-current models of this car burning through oil.
- NHTSA ID
- 11730714
- Incident
- Mar 19, 2026
Told the dealer there’s an issue at 4 thousand miles due to low oil and they changed the oil at my request and told me it’s normal to have to add oil ant the problem continued every couple thousand miles I’ve tried vw America and filed a claim I believe it’s on deaf ears then at 23000 miles I requested a oil consumption test and they confirmed there’s definitely an issue with the valve guides snd the head but parts are on back order might be 6 months or longer I told them that they knowingly sold me a new car with defective motor and wanted them to buy it back they won’t listen and told me to continue to drive the car until the parts come in and I said that this might screw up other parts they say as long as I keep oil in it it should be ok I’m not pleased at all
- NHTSA ID
- 11730674
- Incident
- Nov 28, 2024
EnginePowertrain (other)
Filed Feb 16, 2026
I am filing a safety complaint regarding a serious transmission defect in my vehicle. The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward. There are no warning lights or dashboard indicators alerting me to any malfunction. Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers. I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited to 7 days. However, this issue appears to be a significant mechanical or transmission defect that poses an immediate safety risk.
- NHTSA ID
- 11718195
- Incident
- Dec 29, 2025
Driver assistanceElectricalEngine
Filed Feb 4, 2026
Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. This incident presented a significant safety risk. Had the fire occurred while the vehicle was in operation or spread to my residence, it could have resulted in serious injury, loss of life, or significant property damage. I am reporting this incident due to concerns that the electrical failure and resulting fire may indicate a broader safety defect affecting this vehicle model. I respectfully request that NHTSA review this matter to determine whether further investigation or corrective action is warranted in the interest of public safety.
- NHTSA ID
- 11715560
- Incident
- Feb 9, 2025
ElectricalEngineInterior & seats
Filed Dec 22, 2025
The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning. Driver seat memory does not work and dealer can't figure it out after 5-6 times, they have replaced about everything on the seat and it still doesn't work.
- NHTSA ID
- 11706466
- Incident
- Dec 22, 2025
ElectricalEngine
Filed Nov 13, 2025
During normal operation on a public road, the 2024 Volkswagen Tiguan suddenly began emitting smoke from the front of the vehicle. This occurred without any warning lights, messages, unusual smells, or symptoms beforehand. Within moments, flames became visible from under the hood. The occupants, including a child and an elderly family member, immediately exited the vehicle. The fire spread rapidly and resulted in a total loss. The fire department arrived and extinguished the flames, and both fire and police reports were created documenting the incident. The vehicle was nearly new, with approximately 7,000 miles on it, no mechanical issues, and no prior maintenance warnings. Nothing unusual occurred during the drive, and the vehicle had been used under normal, paved-road conditions. On November 5, 2025, Volkswagen conducted an inspection at the IAA facility in Puyallup, WA. Volkswagen later denied liability, stating that burned and unburned vegetation was found in the engine compartment and suggesting that external organic material may have caused the fire. This explanation appears unreasonable, as vegetation in the engine bay does not normally ignite spontaneously in a modern vehicle operating under standard conditions. The vehicle is currently with State Farm at the IAA facility in Puyallup, WA, and is available for further inspection by NHTSA if needed. This incident posed a serious safety risk to the occupants and to other motorists, and may reflect a potential safety defect requiring further investigation
- NHTSA ID
- 11699306
- Incident
- Oct 11, 2025
My car was less than a year old, had been at the dealership for routine maintenance on September 24th, and with no warning signals from the vehicle's electronics smoke started coming out from the hood while I was ~20 minutes into my drive to work. Within a short period of time there were flames, and ultimately the car was engulfed in flames, resulting in a total loss.
- NHTSA ID
- 11695570
- Incident
- Oct 21, 2025
Body & structureElectricalEngine
Filed Oct 14, 2025
On 10/11/2025 while driving, the vehicle caught fire.
- NHTSA ID
- 11693230
- Incident
- Oct 11, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, though the vehicle had previously been serviced within 1,600 miles. The vehicle was taken to an independent mechanic, who informed the contact that the engine had consumed four quarts of oil within 1,600 miles. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer, who was unable to corroborate the independent mechanic's determination, instead finding that the vehicle was functioning normally. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,800.
- NHTSA ID
- 11686446
- Incident
- Sep 10, 2025
- Mileage
- 1,800 mi
Low engine oil light appeared after 1000 miles. Car was topped off with oil and light appeared again. Oil consumption test was conducted car is burning 4.5 q per 1000 miles, results have not been consistent. VW claims this test is within their parameters but the car can longer travel 1000 miles until an oil change. More symptoms have appeared such as a decent size smoke cloud on engine startup. Both Volkswagen dealerships have said this is not normal to a new car and said you should contact customer service. It’s been 2 weeks and they have yet to respond.
- NHTSA ID
- 11678891
- Incident
- Jun 17, 2025
Driver assistanceElectricalEngine
Filed Jun 2, 2025
I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, there was no vehicle immediately behind us, or this could have resulted in a serious accident. Safety Concerns: This incident raises serious questions about the reliability of this vehicle model and whether such a failure should ever occur in a brand-new car. A sudden breakdown in traffic is unacceptable, and I strongly condemn the presence of such cars on the road if they pose safety risks. Service & Response Issues: Following this incident, I contacted Volkswagen’s service team at Lewisville Volk Vogen ,893 S Stemmons Fwy Lewisville, TX 75067 to investigate the issue and provide urgent assistance. However, after completing the service I got the heating error again in the car. This puts me in very deep state about this car. I have the incident report with me with stale enginer issue and the service done by Volkvogen team and the issue still persists. Request for Immediate Action: I request Volkswagen to take urgent action to recall this kind of car which risks my entire family life into danger. If Car stops on highway, we all will die instantly along with others who will be behind us. Sincerely, [XXX] [XXX] Vehicle Details – VIN- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11664414
- Incident
- May 26, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.