Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 57 NHTSA owner-reported complaints for the 2024 Volkswagen Tiguan. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 57 · page 1 of 3
235/55R 18 100H I was driving going north on [XXX], after I passed [XXX] I heard blowout sound, then immediately I stopped at side of the street, change to spare tire, and found out the inside of the tire was blown out (ripped), I didn’t hit any thing in the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle's engine oil warning light repeatedly illuminates between scheduled maintenance intervals due to excessive oil consumption. The vehicle is burning engine oil at an accelerated rate, requiring frequent manual top-offs to remain safe to drive. This represents an active, known defect in the Volkswagen EA888 engine components (piston rings/valve guides). Dealership service departments are actively refusing to provide complete historical service invoices or log the oil light visits properly, creating an immediate safety risk of engine stalling or catastrophic mechanical failure at highway speeds.
• Day of delivery. Had trouble connecting iPhone to vehicle. Once connected, Google Maps was not functioning properly. Dealership unsuccessfully tried to trouble shoot over the phone and brought car back same day for investigation. They claim they could not find anything wrong and brought car back to me. • Infotainment system randomly reboots mid-drive. Screen goes blank/black for about 10 seconds, then VW logo appears and the system boots back up. • Google Maps navigation won't start. Have to exit and re-enter the destination, sometimes twice before it functions properly. • iPhone connects and immediately disconnects within a second, repeatedly. • System says iPhone is out of range, whether it's connected via a genuine Apple cable or Bluetooth. • System "deletes" phone. It fails to find or recognize iPhone, despite being previously registered with vehicle, requiring me to re-pair it. • Connectivity loop, and reboot issues persist regardless of whether the phone is connected to Bluetooth or via an authentic Apple USB cable. • SiriusXM connection failure. Preset stations will not load as the system is frozen in “Initializing” mode, , locking me out from changing the stations. It remains stuck on whichever station it was left on during the previous drive. • Software Update 0890 bug. Lost volume control of the radio following update — when volume is muted, changing the station automatically unmutes it, and it also randomly unmutes it even when the station is unchanged for a period of time. Also unmutes while Google Map gives verbal instructions. • Setup Wizard bug. Following dealership having reinstalled software (which did not solve any of my issues), the setup wizard appeared on the screen at every vehicle startup, even after repeatedly selecting "End" or "Don't Show Again". All of these issues were initially sporadic, but have exponentially increased in frequency over the past 3-4 months.
*AFTER A OIL CHANGE ONLY RUNS 2,000 MILES A MONTH AND CHECK ENGINE LIGHT ON FOR LOW OIL. WHEN CAR TURNS IN MORNING TURNS ON FINE AFTER I WORK FOR 8HRS TURN BACK ON AND WHITE SMOKE COMES FROM THE EXHAUST. WINDOW SOMETIMES WONT WORK. *CAR HAS BEEN TAKEN TO DEALERSHIP BUT THEY DID NOT FIND ANYTHING.WE FIRST THOUGHT OIL WAS NOT BEEN DONE AND TOOK IT AGAIN AND THEY DID OIL CHANGE AGAIN SAME PROBLEM KEEPS HAPPENING . TOMORROW 7/1/2026 WILL BE TAKEN AGAIN AFTER TWO ATTEMPTS *CHECK ENGINE LIGHT CAME ON WITH A "CHECK OIL LEVEL ". PROBLEM START TO APPEAR ON MAY 7 2026. CAR WAS SEEN BY THE DEALERSHIP FOR A OIL CHANGE ON 5/9/2026 , ON 06/16/2026 CHECK ENGINE LIGHT CAME BACK WITH A "LOW OIL LEVEL", ON 6/18/2026 OIL WAS CHANGE AT A SHOP AND TODAY 6/30/2026 LIGHT IS BACK ON NOT EVEN A MONTH ON MY LAST DEALERSHIP OIL CHANGE MILES DONT MATCH MY ORIGINAL MILES " 36,063 THANK YOU!
Our vehicle does not respond to the throttle pedal being depressed when the AC has been turned on at full and the car has been in direct sunlight for a period of time. We reside in Florida so it is common to enter the vehicle during the summer months and the cabin temperatue is in excess of 200 degrees which requires putting the AC system on MAX. This problem occurs periodically and was address in the summer of 2025 at the VW dealership locally
I own a 2024 Volkswagen Tiguan with approximately 24,000 miles that was purchased used with only 2,300 miles and a clean title. The vehicle has developed significant oil consumption/seepage issues related to the EA888 2.0T engine. It began with oil seeping around the oil fill tube and cap due to a failed crankcase pressure assembly (PCV/oil separator). I replaced it myself with genuine Volkswagen parts, but the oil level continues to drop after normal driving, indicating either a residual leak or excessive consumption. The dealership denied warranty coverage over the phone solely because the vehicle was in a prior accident (repaired with OEM parts), without performing any inspection or oil consumption test. This appears to be a known defect in these engines. Volkswagen considers up to 1 quart every 1,200 miles “normal,” which I believe is unreasonable for a near-new vehicle. I am concerned about long-term engine damage and safety if oil levels drop critically while driving. Please investigate this matter for a potential recall or safety action.
While you driving an annoying beep comes on with the message ‘Lane assist is not available’ The beep comes on then off for several times during the ride..it’s very disturbing and annoying for me and for my passengers..My vehicle which has 30000 miles is being used for Hire I consider this issue as a safety one and that the manufacturer has to take some action to solve the problem Thank you for your cooperation and looking forward to hearing from you soon Best regards
While stopped at a traffic light, the engine shut off without warning and would not restart after releasing the brake. Vehicle required shifting back into Park to restart. Documented in dealer repair order #XXX dated XXX. Vehicle also experienced random infotainment shutoff and inoperable wipers with no driver input across multiple repair visits. These recurring electrical failures pose a safety risk. Vehicle is my sole work transportation as a licensed Realtor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The electric seems to be faulty- so far the vehicle stops& fails to restart- the dealership changed the battery once but it continues to happen.
The adaptive cruise control (ACC), forward collision warning, and automatic emergency braking/front assist systems have repeatedly malfunctioned. The vehicle has been returned to the dealership multiple times for diagnosis and repair, but the issues remain unresolved. These are safety systems designed to help prevent or mitigate collisions. When the adaptive cruise control and automatic emergency braking systems become unavailable or fail to function properly, I cannot rely on features intended to assist in maintaining safety. The loss of these systems creates a potential safety risk for me, my passengers, and other motorists. The vehicle has been presented to an authorized Volkswagen dealer on multiple occasions for these concerns. The dealer has attempted repairs, but the problems continue to occur. Warning messages indicating that adaptive cruise control, front assist, or automatic emergency braking systems were unavailable appeared before and during the malfunction. I thought before they were just faulty sensors. The dealer never explained these features were not functioning. The symptoms first appeared while the vehicle was under warranty and have continued despite multiple repair attempts. The car was purchased brand new from the dealer.
So we took it into Volkswagen in Texarkana Texas. They had the car for an entire week. They said they updated something. The first day we got it back. My daughter drove it and the lane assist turned off. The dealership told us it’s a known issue and then it happens when it’s in the sun well, this was at night at eight something p.m. I’m attaching a photo. If this is a known issue because we called another dealership in another town there might need to be a recall, issued or figure out what the problem is or maybe this is just a lemon, but I want to keep documenting it because I keep taking it in and it’s not being fixed. What would you suggest we do next?
Vehicle was brought to Volkswagen dealer on 4/2/26 for recall service/software update. Prior to service, rear camera and safety assistance systems operated normally. During recall procedure, update reportedly failed and vehicle was returned with rearview camera, parking sensors, and multiple driver assistance/safety systems inoperative. Vehicle has remained unrepaired for approximately seven weeks pending parts or further repair, with no clear resolution timeline provided. Failure occurred directly following dealer-performed recall work involving safety-related systems.
On April 19, 2026 at approximately 9:40 PM, I was driving my leased 2024 Volkswagen Tiguan southbound on [XXX] [XXX] . I had three minor passengers with me — my daughters ages [XXX] and [XXX] , and their stepsister age [XXX] . We were returning home to [XXX] from a family trip to Walt Disney World. Without any warning — no dashboard lights, no sounds, no hesitation — the engine completely lost all power at highway speed. I pressed the gas pedal repeatedly with full force and there was absolutely no response. The car decelerated uncontrollably in active nighttime highway traffic. We were stranded on the highway shoulder for approximately one hour before the car restarted. I drove home on side roads. This is a recurring defect. In December 2025, I brought the vehicle to Gunther Volkswagen of [XXX] , where it was documented on official repair order RO#XXX that the vehicle ‘SHUTS OFF AT LOW SPEEDS.’ The dealer replaced the EVAP canister and N80 purge valve under warranty. The defect was not resolved. In May 2026, an independent professional diagnostic by 4 Rings European using an Autel MaxiSys Ultra scanner (Report ID: XXX) found 30 stored fault codes across 19 vehicle systems, including fault code P253200 (Ignition Switch Run Position Circuit High) — directly consistent with the sudden engine cutout — plus active cylinder misfires on cylinders 2 and 3, three active EVAP system fault codes confirming the December 2025 repair failed, and a compromised airbag system (U140000 — function restriction due to low voltage). The vehicle was subsequently taken to Gunther Volkswagen of Coconut Creek again in May 2026, where the dealer diagnosed low voltage faults and replaced the battery under warranty. This is the second warranty repair attempt for recurring defects on this vehicle. I have filed a formal evidence preservation demand with Volkswagen Group of America’s General Counsel. I have also filed a BBB AUTO LINE arbitration INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the low engine oil warning light illuminated. The contact stated upon inspecting the oil canister, the dipstick was dry. The contact stated that a quart of oil was added weekly. The vehicle was taken to the dealer. The contact was advised that a quart of oil was needed to be added every 1,200 miles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 62,000.
The vehicle experiences sudden loss of motive power during acceleration. Between 30–60 mph, the transmission fails to upshift correctly, causing the engine RPMs to spike to 5000 while the vehicle fails to gain speed. This creates a severe safety hazard when merging into high-speed traffic. Additionally, the infotainment system frequently blackouts and reboots while driving, and there are intermittent malfunctions with the power windows and door locks. Authorized dealerships have been unable to resolve these persistent safety defects after multiple repair attempts.
Travel Assist keeps showing unavailable and giving constant warnings
My car has started using oil. I was driving home and the low engine oil light came on. I pulled over and checked the oil, the dipstick showed low but not out. I drove it home and put 3 quarts in. I made an appointment to get it checked. It should not be low on oil. I was not due for an oil change or any maintenance. They kept my car for 3 days and did an oil change. Said to bring back after 1000 miles. This makes no sense To me. Why not do an oil consumption test?!!!? I have had multiple issues with this car. This is just the newest issue. I'm concerned that my regime engine is going to fail. I'm reading about multiple issues with the 2020-current models of this car burning through oil.
Told the dealer there’s an issue at 4 thousand miles due to low oil and they changed the oil at my request and told me it’s normal to have to add oil ant the problem continued every couple thousand miles I’ve tried vw America and filed a claim I believe it’s on deaf ears then at 23000 miles I requested a oil consumption test and they confirmed there’s definitely an issue with the valve guides snd the head but parts are on back order might be 6 months or longer I told them that they knowingly sold me a new car with defective motor and wanted them to buy it back they won’t listen and told me to continue to drive the car until the parts come in and I said that this might screw up other parts they say as long as I keep oil in it it should be ok I’m not pleased at all
Car suddenly accelerates on its own and does not respond to breaks.
I am filing a safety complaint regarding a serious transmission defect in my vehicle. The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward. There are no warning lights or dashboard indicators alerting me to any malfunction. Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers. I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited to 7 days. However, this issue appears to be a significant mechanical or transmission defect that poses an immediate safety risk.
Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. This incident presented a significant safety risk. Had the fire occurred while the vehicle was in operation or spread to my residence, it could have resulted in serious injury, loss of life, or significant property damage. I am reporting this incident due to concerns that the electrical failure and resulting fire may indicate a broader safety defect affecting this vehicle model. I respectfully request that NHTSA review this matter to determine whether further investigation or corrective action is warranted in the interest of public safety.
Carnet system has been replaced once on the vehicle due to non-function…not even a year later not working again
Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.
The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play in the seat after tightening it down with the seat belt and then the lower anchors. Next the seat would not level up either in the rear seat of the vehicle. After moving the height adjustment to the different levels it had the seat would still not get level and be in the indicator on the bubble. We tried several times to get it level and tighten it down and it still would not level up and still had a lot of play in it side to side. Based on this we did not feel comfortable putting the baby in this seat. The car seat was not inspected by anyone.
Four cracks of varying lengths ranging from roughly one inch to four inches have spontaneously appeared on the drivers side of the windshield. These were first noticed when entering the car, not while driving. Cracks can be felt from the inside of the vehicle only. One crack appears to be jagged and looks black when looking through the windshield from the inside.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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