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2024 Toyota Sienna Hybrid
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 66 NHTSA owner-reported complaints for the 2024 Toyota Sienna Hybrid, most frequently naming the brakes, driver assistance and engine categories. 2 safety recalls have been issued covering this model year; and 110 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2024 | 3 | 3 |
| Apr 2024 | 1 | 4 |
| May 2024 | 1 | 5 |
| Jun 2024 | 1 | 6 |
| Jul 2024 | 4 | 10 |
| Aug 2024 | 2 | 12 |
| Sep 2024 | 2 | 14 |
| Oct 2024 | 1 | 15 |
| Jan 2025 | 3 | 18 |
| Feb 2025 | 1 | 19 |
| Mar 2025 | 3 | 22 |
| Apr 2025 | 5 | 27 |
| May 2025 | 4 | 31 |
| Jun 2025 | 4 | 35 |
| Jul 2025 | 1 | 36 |
| Aug 2025 | 1 | 37 |
| Sep 2025 | 3 | 40 |
| Oct 2025 | 5 | 45 |
| Dec 2025 | 1 | 46 |
| Jan 2026 | 1 | 47 |
| Feb 2026 | 2 | 49 |
| Mar 2026 | 1 | 50 |
| Apr 2026 | 2 | 52 |
| May 2026 | 6 | 58 |
| Jun 2026 | 4 | 62 |
| Jul 2026 | 3 | 65 |
| Aug 2026 | 1 | 66 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes1624.2%
- Driver assistance1015.2%
- Engine710.6%
- Interior & seats710.6%
- Body & structure69.1%
- Visibility46.1%
- Powertrain (other)46.1%
- Tires & wheels34.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSEATS:CRITICAL FASTENERS; SEATS:MID/REAR ASSEMBLY:RECLINER
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING. I can push it clear to the floor and NOTHING!!! Cars end up slamming on their brakes and honking at me but there's nothing I can do. This is EXTREMELY scary and a HUGE HUGE HUGE manufacturing flaw. There needs to be a recall for this to be fixed before people are injured.
- NHTSA ID
- 11754568
- Incident
- Feb 19, 2024
Unexplained acceleration during braking which has caused the vehicle to appear to accelerate further during braking actions causing driver to apple brakes harder
- NHTSA ID
- 11751146
- Incident
- Jul 13, 2026
Rear Tail Lights Failed... Brake and Signals work. This was repaired through the dealership. 4 connectors and housing replaced invoice shows part 909890-10942. I am writing to express my concern regarding repeated tail light failures on my black Toyota Sienna that appear to be caused by wiring connection issues. This defect creates a serious safety hazard for my family, other motorists, and pedestrians, particularly in rural areas where there is little to no street lighting. I live in the country, where many roads are unlit and visibility at night is already limited. Because my vehicle is black, it blends into the darkness when the tail lights fail. Drivers approaching from behind may not realize my vehicle is on the road until it is too late to stop safely, significantly increasing the risk of rear-end collisions. This issue is especially concerning because I frequently transport children in my vehicle. Their safety depends on other drivers being able to clearly see my vehicle at night. A tail light failure caused by a wiring defect could place them at unnecessary risk of serious injury or death if another vehicle is unable to see us in time. The defect also puts other drivers at risk. Motorists traveling at highway speeds on dark rural roads rely on tail lights to judge the presence, distance, and speed of vehicles ahead. Without functioning tail lights, they may have little or no warning that another vehicle is in their lane, particularly around curves, hills, or during poor weather conditions. This appears to be more than a routine bulb replacement issue. If the root cause is an unreliable wiring connection, the lights may work intermittently or fail unexpectedly, making it difficult for owners to recognize the problem before driving. An intermittent electrical failure is especially dangerous because drivers may believe their lights are operating normally when they are not. Started a case with Toyota 260715001670
- NHTSA ID
- 11750825
- Incident
- Jul 4, 2026
Moving about 55 miles per hour on right lane of I-95 the Jeep in front of me braked abruptly. I braked hard but as my Sienna was quickly slowing down to stop, the brake pad felt spongy when it was slower and as I pressed even harder, it seemed to have stopped decelerating at that slower speed and that was when my Sienna slammed into the back of the Jeep. Happened today on July 15, 2026 at around 4:24 EST. I will also file this same report to Toyota. My wife and I are at the hospital getting checked, but my Sienna looked undrivable.
- NHTSA ID
- 11750717
- Incident
- Jul 15, 2026
The power liftgate on my 2024 Toyota Sienna consistently fails to complete a full close-and-latch cycle. When activated, the liftgate begins its closing sequence normally but then aborts the cycle during the final stages of latching. The system emits an audible beeping signal and the liftgate reverses direction, reopening approximately one-quarter of the way. This failure occurs repeatedly when the vehicle is stationary with no external obstruction present. Multiple repeated attempts to close the liftgate using standard operation (key fob, interior switch, and exterior switch) result in the same failure pattern. The system does not complete a secure latch. Eventually, the liftgate can only be fully closed manually with physical force, bypassing the powered closing function entirely. This condition occurs intermittently at times but has become frequent and repeatable enough to prevent reliable use of the power liftgate system. No obstructions are present during operation. The local Toyota dealership service department observed this and indicated a lift gate adjustment is required, noting it is a known issue Toyota Customer Care has indicated they have no documented record of a known defect relating to this condition. However, multiple independent owner reports and dealer-level discussions indicate similar behavior may be occurring in other vehicles of the same model line, suggesting a potential systemic issue that may not yet be formally recognized. This malfunction raises potential safety concerns, including but not limited to: failure of the rear liftgate to fully secure and latch, increased risk of the liftgate remaining partially open or unlatched without clear driver awareness, and reliance on manual force to override an electronic safety system designed for automatic secure closure. I request that this complaint be documented for investigation and review to determine whether a defect trend exists in the power liftgate system of the Toyota Sienna platform.
- NHTSA ID
- 11746650
- Incident
- Jun 17, 2026
When approaching a stop sign or light and while the brake is already engaged the car will accelerate lunging the car forward from 3-10ft while driver maintains the same pressure on the break pedal.
- NHTSA ID
- 11744764
- Incident
- Jun 17, 2026
Center console malfunction. They were always items get slipped into it and unable to close which cause hazardous as the console unable to opem or close
- NHTSA ID
- 11744678
- Incident
- May 30, 2024
I am the original owner of a 2024 Toyota Sienna Hybrid (VIN: [XXX]). The vehicle has required two significant engine repairs within the first 57,000 miles of ownership. Both repairs were performed at authorized Toyota dealerships under warranty. INCIDENT 1 — ENGINE REPLACEMENT (10,000 MILES): At approximately 10,000 miles, the engine developed severe knocking. The dealership determined the engine was defective and performed a complete engine replacement under warranty. INCIDENT 2 — OIL LEAK (57,000 MILES): At approximately 57,000 miles, the engine developed an oil leak between the oil pan and the timing belt cover. The dealership repaired the leak under warranty. The dealership informed me that this repair carries only a one-year warranty on the work performed. The fact that the engine required complete replacement at only 10,000 miles indicates a manufacturing defect. The second engine issue at 57,000 miles suggests a pattern of powertrain reliability problems. I contacted the Toyota Brand Engagement Center (Case #XXX) and spoke with both an advocate and a supervisor. Toyota declined to offer any extended powertrain coverage and would only agree to review future issues on a "case-by-case basis." I am concerned about the safety and long-term reliability of this vehicle's powertrain given the recurring nature of these engine failures. A complete engine failure at 10,000 miles on a brand-new vehicle is not normal wear and tear — it is a defect. I am reporting this so that NHTSA is aware of potential systemic engine issues with the 2024 Toyota Sienna Hybrid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11742968
- Incident
- Jun 1, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
ENGINE
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
ELECTRICAL SYSTEM
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
ELECTRICAL SYSTEM
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.