RoadVitals

2023 Toyota Sienna Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
68
Latest Aug 27, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
5 injuries, 0 deaths reported

Overview

Our database contains 68 NHTSA owner-reported complaints for the 2023 Toyota Sienna Hybrid, most frequently naming the brakes, electrical and visibility categories. 2 safety recalls have been issued covering this model year; and 140 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes2742.9%
  • Electrical812.7%
  • Visibility711.1%
  • Interior & seats46.3%
  • Seat belts34.8%
  • Airbags34.8%
  • Powertrain (other)34.8%
  • Driver assistance34.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V877000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Dec 17, 2025
1,019 units potentially affected
The defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Vantage MobilityView on NHTSA.gov
25V086000

SEATS:CRITICAL FASTENERS; SEATS:MID/REAR ASSEMBLY:RECLINER

Feb 13, 2025
167,802 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
The risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
The remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Toyota Motor Engineering & ManufacturingManufacturer number 25TA05View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 68
Filed Aug 27, 2026

On Toyota Sienna XSE 2023 in-cabin rear view mirror gets completely obstructed by the entertainment system LCD screen when opened.

NHTSA ID
11760177
Incident
Jun 9, 2023
Brakes
Filed Aug 25, 2026

While drive I'm approaching my driveway at about 20 MPH i proceed to turn into my drive and the car does stop or slow down it's like I'm on ice (very scary) Toyota says this is common on hybrids it seems to scary to drive

NHTSA ID
11759396
Incident
Aug 2, 2026
Brakes
Filed Aug 25, 2026

When I driving slow and begin to brake the car does not slow down or stop. It feels like I'm hydroplaning.

NHTSA ID
11759391
Incident
Aug 25, 2026
Seat belts
Filed Aug 11, 2026

Seatbelt intermittently would latch since purchasing vehicle, and then completely failed and will no longer latch/clip in. This is 3rd row passenger side.

NHTSA ID
11756259
Incident
Aug 1, 2024
Filed Jul 14, 2026

While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.

NHTSA ID
11750344
Incident
Jul 13, 2026
Interior & seats
Filed Jul 6, 2026

On June 11, 2026, a BraunAbility Turny Evo seat system, installed by a third-party mobility dealer, suffered a catastrophic mechanical failure while in operation. A passenger with a physical disability was secured in the equipment when the mechanism seized, trapping the individual mid-cycle. The remote control displayed a mandatory "Code 19" error, rendering the equipment unresponsive and creating an immediate safety crisis. Beyond this mechanical failure, the vehicle's structural integrity is compromised. The floor plates and railings, which are critical for the securement of this mobility equipment, are loose and rattling, posing a severe risk of detachment while in motion. Furthermore, the interior upholstery was permanently damaged during the installation process, and a secondary mobility hoist system—which was paid for in full—was never installed. The dealer and the manufacturer have been notified of these dangerous structural and mechanical defects but have failed to provide a safe, complete repair. The vehicle is currently unsafe to operate and poses a direct threat to the safety of the passenger.

NHTSA ID
11748630
Incident
Jun 11, 2026
Brakes
Filed May 8, 2026

The brakes on the hybrid system release during braking. Which send the van lurching forward, this typically happens a lower speeds, under 20mph. Which makes it unsafe as you do not stop when you are expecting.

NHTSA ID
11736558
Incident
May 6, 2024
BrakesPowertrain (other)
Filed May 5, 2026

while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few months

NHTSA ID
11735743
Incident
May 4, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0051-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

T-SB-0110-20 Rev2

ENGINE

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

22TE09

ELECTRICAL SYSTEM

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

T-SB-0001-26

ELECTRICAL SYSTEM

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Sienna Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130047.5
20252675061.6
2024693060.2
2023Viewing682057.9
2022204167.8
2021434163.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.