RoadVitals

2023 Toyota Sienna Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 20, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
5 injuries, 0 deaths reported

Overview

Our database contains 71 NHTSA owner-reported complaints for the 2023 Toyota Sienna Hybrid, most frequently naming the brakes, electrical and visibility categories. 3 safety recalls have been issued covering this model year; and 141 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes2842.4%
  • Electrical812.1%
  • Visibility710.6%
  • Interior & seats46.1%
  • Airbags46.1%
  • Seat belts46.1%
  • Powertrain (other)34.5%
  • Body & structure34.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V690000

SEATS:MID/REAR ASSEMBLY:RECLINER

Oct 20, 2026
228,367 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Sienna Hybrid 7-passenger vehicles. The second-row seat backs may fail to remain secured in the event of a crash.
The risk: A seat back that is not secured may fail to properly protect an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will update the supplemental restraint system (SRS) electronic control unit (ECU) software. For vehicles equipped with the "Mobility as a Service" (MaaS) package, dealers will replace the two second-row seat backs. Repairs will be performed free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB24 and 26TA24.
Toyota Motor Engineering & ManufacturingManufacturer number 26TB24/26TA24View on NHTSA.gov
25V877000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Dec 17, 2025
1,019 units potentially affected
The defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Vantage MobilityView on NHTSA.gov
25V086000

SEATS:CRITICAL FASTENERS; SEATS:MID/REAR ASSEMBLY:RECLINER

Feb 13, 2025
167,802 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
The risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
The remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Toyota Motor Engineering & ManufacturingManufacturer number 25TA05View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 71
Seat belts
Filed Oct 18, 2026

The seat belt latch stopped working. It appears the locking mechanism failed and it is stuck in the locked state which prevents the seat belt from latching. This is a critical failure in vehicle safety. It had been inspected by Toyota and they do not know what happened and are not willing to fix it unless we pay for it. This issue should be a recall.

NHTSA ID
11771926
Incident
Oct 12, 2026
Airbags
Filed Oct 14, 2026

My 2023 Toyota Sienna LE has experienced a recurring Supplemental Restraint System (SRS) airbag warning that appears to be triggered by normal movement of the second-row seats. The vehicle has been brought to Cobb County Toyota in Georgia multiple times for this issue. Previous repairs included replacement of the wiring harness. Following that replacement, the warning disappeared for a period of time. However, the SRS warning recently returned after I moved the second-row seats forward during normal vehicle use. I am concerned that the seat wiring, electrical connections, or related components may be vulnerable to strain or disconnection during normal seat adjustment. Despite previous repairs, the underlying issue appears unresolved. This is particularly concerning because an SRS malfunction may compromise the proper operation of the vehicle's airbags or other supplemental restraint components during a collision. I believe this warrants investigation as a potential safety defect involving the second-row seating and supplemental restraint system. I am requesting that NHTSA review the recurring nature of this problem, particularly its apparent relationship to routine second-row seat movement.

NHTSA ID
11771027
Incident
Oct 13, 2026
Brakes
Filed Oct 13, 2026

The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that when attempting to apply the brakes while driving at 30 MPH or at lower speeds, the vehicle suddenly lunged forward. The failure occurred approximately 7 times, with the most recent occurrence causing the vehicle to lunge into an intersection, where oncoming traffic managed to avoid a collision. On that same day, the failure occurred 3 to 4 times. The vehicle was taken to the dealer, where the failure was diagnosed, and the contact was advised that a software update titled "Braking Comfort" was available to improve brake performance; however, the software update was not performed. The failure mileage was approximately 35,400.

NHTSA ID
11770859
Incident
Sep 17, 2026
Mileage
35,400 mi
Filed Aug 27, 2026

On Toyota Sienna XSE 2023 in-cabin rear view mirror gets completely obstructed by the entertainment system LCD screen when opened.

NHTSA ID
11760177
Incident
Jun 9, 2023
Brakes
Filed Aug 25, 2026

While drive I'm approaching my driveway at about 20 MPH i proceed to turn into my drive and the car does stop or slow down it's like I'm on ice (very scary) Toyota says this is common on hybrids it seems to scary to drive

NHTSA ID
11759396
Incident
Aug 2, 2026
Brakes
Filed Aug 25, 2026

When I driving slow and begin to brake the car does not slow down or stop. It feels like I'm hydroplaning.

NHTSA ID
11759391
Incident
Aug 25, 2026
Seat belts
Filed Aug 11, 2026

Seatbelt intermittently would latch since purchasing vehicle, and then completely failed and will no longer latch/clip in. This is 3rd row passenger side.

NHTSA ID
11756259
Incident
Aug 1, 2024
Filed Jul 14, 2026

While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.

NHTSA ID
11750344
Incident
Jul 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0021-25 Rev1

ENGINE

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.

T-SB-0110-20 Rev2

ENGINE

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

T-SB-0051-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

22TE09

ELECTRICAL SYSTEM

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Sienna Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026211051.6
20252716061.7
2024724061.2
2023Viewing713060.1
2022225167.9
2021454163.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.