RoadVitals

2021 Toyota Sienna Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
43
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Dec 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 43 NHTSA owner-reported complaints for the 2021 Toyota Sienna Hybrid, most frequently naming the airbags, brakes and interior & seats categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 174 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1324.5%
  • Brakes713.2%
  • Interior & seats611.3%
  • Visibility59.4%
  • Body & structure59.4%
  • Electrical47.5%
  • Engine35.7%
  • Powertrain (other)23.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Dec 17, 2025
1,019 units potentially affected
The defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Vantage MobilityView on NHTSA.gov

SEATS:CRITICAL FASTENERS; SEATS:MID/REAR ASSEMBLY:RECLINER

Feb 13, 2025
167,802 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
The risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
The remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.
Toyota Motor Engineering & ManufacturingManufacturer number 25TA05View on NHTSA.gov

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Dec 20, 2023
999,901 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk: An air bag that does not deploy during a crash increases the risk of injury.
The remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & ManufacturingManufacturer number 23TA15, 23LA03View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Sep 15, 2026

The front passenger door lock actuator does not work properly causing the door to stay locked or unlocked despite attempts to change the door lock through the internal power locking system or remote key. This presents a safety issue in that it requires a manual lock/unlocking of the door should an emergency situation arise and expeditious ingress or egress from the vehicle be required. The door actuator is presently working intermittently and appears likely to fail permanently in the near future.

NHTSA ID
11764560
Incident
Sep 15, 2026
Body & structure
Filed Sep 10, 2026

The rear power liftgate hinges on my 2021 Toyota Sienna failed structurally under normal, everyday operation. The power liftgate motor and struts appear to exert uneven or excessive pressure on the rear hatch assembly, causing the metal hinges to crack. Before the failure, we noticed a loud popping/grinding sound when opening the hatch, which quickly progressed to the liftgate binding and misaligning. This is a severe safety hazard because the structural failure prevents the heavy rear hatch from closing or latching securely, creating a risk that it could fly open while driving, dropping cargo onto the roadway or exposing passengers. It also creates a risk of the heavy door falling unexpectedly on someone loading the vehicle. The vehicle had to be taken to a dealership body shop for structural repairs due to the cracked metal, costing me over $1,500 out of pocket. Toyota has not issued a recall or good faith reimbursment for this known design defect.

NHTSA ID
11763294
Incident
Feb 1, 2026
BrakesInterior & seats
Filed Sep 5, 2026

brake sleeps sometime when i press brake pedal i took car to dealer once,they said need time i did not have much time took another time, they reseted system still... my warranty is over now. rear seat,make shake noise and check rear seat sign on dealer can't find problem. did not do anything since new car. i do not know any other 2021 sienna drivers have same problem.

NHTSA ID
11762371
Incident
Dec 31, 1969
Body & structure
Filed Sep 2, 2026

My liftgate has been making loud noises upon closing. The dealership checked it and diagnosed that the trunk door is mis-aligned, leaving a gap so that the door WOULD NOT SECURELY CLOSE. I was referred to the body shop to have the shocks and hinges changed. Further discussions mentioned this was a common problem with the Toyota RAV-4 where the hydraulics fail causing a bad alignment therefore affecting the hinges. Although my vehicle is a Toyota SIENNA, I had asked if this was caused by mishandling on my part (ie, slamming/ forcing the door or stuffing the cargo) but the technician mentioned that there was nothing I could have done to prevent it nor done to have caused the hydraulics to fail or go bad. There were no lamps or alerts that warned me of the problem other than the "scraping noise" upon closing that was getting louder ever since. The problem had been assessed and confirmed by the body shop.

NHTSA ID
11761738
Incident
Aug 17, 2026
Interior & seats
Filed Sep 2, 2026

The electronic driver's seat motor and track assembly failed completely on my 2021 Toyota Sienna (VIN: [XXX]) at less than 18,000 miles. The seat is permanently seized in a fixed position. This creates an immediate safety and crash-protection hazard, as drivers of different heights cannot safely adjust their distance from the steering wheel airbag or properly reach the pedals. Toyota corporate is refusing to repair this premature manufacturing defect on a known problematic seating system, leaving a severe safety risk unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11761587
Incident
Dec 31, 1969
Airbags
Filed Aug 27, 2026

SRS Airbag Malfunction, visit Dealer warning

NHTSA ID
11759958
Incident
Apr 1, 2021
Filed Jul 22, 2026

Vehicle safety SOS button is not functioning properly. When the SOS button is depressed in case of emergency, the vehicle notifies user at the emergency system is un operational. Toyota includes this for 10 years from the date purchase and my vehicle is a 2021 making this feature active till 2031. By having the SOS button nonfunctional occupants of the vehicle, which may rely on this feature may sustain injury or death by this feature not operating correctly in the event of an accident.

NHTSA ID
11752014
Incident
Jul 22, 2026
Driver assistanceElectrical
Filed Jul 13, 2026

FAILURE: Blind spot monitor module failed due to a corroded internal electrical connector. The failure disabled both the Blind Spot Monitor (BSM) and Rear Cross-Traffic Alert (RCTA). Both remain inoperative. The failed component has not been replaced and is available for inspection. SAFETY RISK: Two active safety systems are disabled. The vehicle no longer warns of vehicles in the blind spot during lane changes, and no longer warns of cross traffic when backing out of parking spaces or driveways. WARNING LAMPS: Yes. Multiple warning lamps illuminated simultaneously in February 2026, including BSM and RCTA malfunction messages. No prior symptoms or gradual degradation. CONFIRMED BY DEALER: Yes. A Toyota dealer diagnosed the corroded connector as the cause. Repair quoted at approximately $2,500-$3,000. Repair not performed. INSPECTED BY MANUFACTURER: Diagnosed by a Toyota dealer. Goodwill assistance was requested from Toyota and declined, on the stated grounds that the vehicle had not been regularly serviced at a Toyota dealer. NOT A WEAR ITEM: A sealed electrical connector that corrodes to failure is a component defect. No step in the manufacturer's published maintenance schedule inspects, services, or protects this connector — no owner action could have prevented it, and service history has no bearing on a connector that no service procedure touches. Vehicle purchased new September 2021; failure occurred at approximately [XXX] of age. REQUEST: Request that ODI evaluate whether the BSM sensor and connector design used on this vehicle is inadequately sealed against moisture intrusion, resulting in premature failure of two active safety systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11750096
Incident
Feb 11, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0110-20 Rev2

ENGINE

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

T-SB-0051-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

24TE04

ENGINE

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

22TE09

ELECTRICAL SYSTEM

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0106-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Sienna Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130047.5
20252675061.6
2024693060.2
2023682057.9
2022204167.8
2021Viewing434163.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.