2015 Kia Sportage

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

I own a 2015 Kia Sportage VIN in detail. On 7-2-2026, an authorized Kia dealer completed the anti-theft ignition campaign. Within days of that repair, my daughter was driving at highway speed when the ignition moved from the ON/RUN position to ACC. The engine shut off, resulting in loss of power steering and brake assist. Fortunately, she was able to safely pull over. The servicing dealer has stated that the ignition's ability to rotate from RUN to ACC with minimal pressure is normal and that the vehicle is safe. However, because this incident occurred immediately following the anti-theft campaign and involved a loss of engine power while driving it appears there could be a casual impact.

NHTSA ID

11748764

Incident

Jul 5, 2026

Engine fire which led to explosion and total loss.

NHTSA ID

11743850

Incident

May 20, 2026

Unjustified Denial of Engine Warranty Coverage - 2015 Kia Sportage "I am filing this complaint because Kia is denying warranty coverage for a known engine defect (rod bearing failure in the Theta II GDI engine) on my 2015 Kia Sportage. The manufacturer’s denial is based on the claim that I did not perform the KSDS (Knock Sensor Detection System) software update in previous years. However, I have officially performed this update at an authorized Kia dealership (Hendrick Kia of Cary) on April 17, 2026. Despite my vehicle now fully complying with the recall requirements, Kia continues to deny the warranty claim by retroactively applying a 'missed update' penalty. This is a clear attempt to evade their obligations under the class-action settlement regarding this engine defect. The manufacturer is holding the current owner responsible for maintenance history they cannot control, even though the vehicle is now technically compliant. I request that the NHTSA investigate this practice, as it prevents consumers from accessing the safety-related warranty protections they are entitled to." Tips for your submission:

NHTSA ID

11733440

Incident

Apr 10, 2026

I own a 2015 Kia Sportage with an open safety recall (NHTSA Recall No. 22V051 / SC227B). The vehicle became undriveable years ago due to engine issues. I contacted both the dealership and Kia several times, but no one has responded or completed the recall. I received no notification letter. The vehicle has sat inoperable for years, and I had to stop payments because the engine failed and posed a safety risk. I am requesting NHTSA intervention as Kia has failed to complete the safety recall in a timely manner.

NHTSA ID

11664477

Incident

Apr 9, 2020

The car just quit running as I was driving. It would not turn over using jumper cables. I had it towed to a local mechanic where they replaced the starter and the battery. Upon picking it up, it was making noises that it did not make previously.

NHTSA ID

11661458

Incident

May 10, 2025

Oil has been leaking for years. Always got regular oil changes and engine died while driving.

NHTSA ID

11660427

Incident

May 11, 2025

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number 22V051000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the part for the recall repair was not yet available. The dealer stated that an appointment would be scheduled; however, the contact had not yet heard back from the dealer. The contact stated that while driving 40 MPH, the low battery warning light illuminated, and the vehicle started to decelerate. The contact coasted over to the side of the road and had the vehicle towed to the residence. The dealer was contacted, and the contact was informed that the recall repair could not be completed because the mileage on the vehicle had been exceeded. The manufacturer was made aware of the issue and confirmed that an engine replacement recommended by the dealer was not covered under warranty. The failure mileage was 134,644. Parts distribution disconnect.

NHTSA ID

11642762

Incident

Nov 14, 2024

Mileage

134,644 mi

We were driving down the highway and without any kind of warning the car lost all power I had to move to the shoulder of the road and wait over 5 hrs for a tow truck and then get a hotel room for the night before we could get a rental car the next morning once they opened. Then, a couple weeks later we had to have the vehicle towed back home to NY since we broke down on [XXX] in PA. Then we had to have it towed to a repair shop and they told me it was rod iron knocking and was covered under the Theta II class action lawsuit according to the website when the vin# was inputted to the website. And Kia is saying it's not covered because of a recall that wasn't completed but being I never received the notification as I wasn't the 1st or 2nd owner of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11635473

Incident

Oct 22, 2022

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because the subject Kia vehicles were not factory-equipped with an engine immobilizer and were previously eligible for the software upgrade, these vehicles are eligible until March 31, 2027, to have the ignition cylinder protector installed—if requested—at no cost through an authorized Kia dealership. (Mailing of these notifications to vehicle owners will be completed from December 17, 2025 through February 27, 2026)

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.