2017 Kia Sportage

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2017 Kia Sportage. The contact stated that while driving at 50 MPH, the vehicle lost automotive power. The vehicle was unable to be restarted and needed to be towed. The vehicle was towed to a service center, where it was diagnosed and determined that the engine had seized. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 103,343.

NHTSA ID

11773271

Incident

Oct 22, 2026

Mileage

103,343 mi

Odometer Fraud. The contact purchased a 2017 Kia Sportage. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 131,600. The Carfax report listed the mileage as 140,000 in 2024. The contact stated that the vehicle was insured but not yet registered. The contact reported the odometer fraud to the Attorney General of Massachusetts. The contact emailed the dealer about the mileage discrepancy, and the dealer informed her that they were no longer leasing the vehicle. The current actual mileage was 174,000.

NHTSA ID

11772332

Incident

Oct 14, 2026

Mileage

174,000 mi

Driving home noticed smoke from under the hood, pulled over noticed smoke coming through the vents inside the car. Shut it off and got out called 911, they're were no warning lights or messages, the car was a total loss as I only carried liability, when fire trucks arrived, the whole front of the car was engaged

NHTSA ID

11772249

Incident

Oct 17, 2026

I own a 2017 Kia Sportage EX with the factory Snow White Pearl paint finish. The vehicle has been well maintained and has not been involved in an accident or collision. The factory paint on the trunk is peeling and delaminating from the vehicle. The white paint is separating completely from the surface, exposing the silver/gray layer underneath. The condition appears to be a failure of the factory paint/coating system rather than damage caused by an accident, collision, or external impact. I contacted Kia Customer Care to report the issue. I was initially told that this was the first time they had heard of this type of problem. Kia required me to open a case and have the vehicle inspected. However, I was subsequently advised that Kia was unlikely to cover the repair costs and that pursuing the matter further might not be worthwhile. I am reporting this issue to NHTSA because I believe the peeling paint may represent a manufacturing or factory paint defect. I understand that Hyundai, which is affiliated with Kia through Hyundai Motor Group, has acknowledged excessive paint peeling on certain vehicles and has provided warranty coverage or extensions for affected vehicles. I am concerned that similar factory paint issues may be affecting Kia vehicles as well. I am concerned because the affected Hyundai vehicles included have the same paint name as my Kia Sportage "White Pearl" finish. The paint on my vehicle continues to peel, and I am concerned that continued deterioration could expose and damage the underlying surface and potentially lead to corrosion or other problems - devaluing my cars worth. I request that NHTSA document this complaint and determine whether similar complaints have been filed regarding peeling or delaminating factory paint on 2017 Kia Sportage vehicles, and consider whether the number and nature of these complaints warrant further investigation into a potential manufacturing or factory paint defect.

NHTSA ID

11768021

Incident

Apr 1, 2026

While traveling at highway speeds on the freeway, the engine experienced a sudden, catastrophic failure, causing the vehicle to lose power and violently force itself into an emergency low-speed "limp mode." This created an immediate, severe collision hazard with surrounding high-speed traffic. The vehicle is a 2017 Kia Sportage with a 2.4L Theta II engine, which had previously received the mandated KSDS safety software flash. The authorized dealership (Southwest Kia) refused to honor the safety recall and lifetime warranty parameters for this engine failure, instead classifying the issue as a "burnt valve" to deny coverage and forcing an out-of-pocket retail customer charge of $6,864.49 for a full engine assembly replacement.

NHTSA ID

11767043

Incident

Aug 10, 2026

I have a 2017 Kia Sportage with a recurring door latch problem. Several years ago, the driver’s door developed a problem where it would not open properly from the outside. Kia repaired the driver’s door latch under warranty extension WTY020. The passenger door has now developed the exact same problem. It will not open from the outside, although it can still be opened from inside. A Kia dealership diagnosed the problem as a failed door latch. Kia’s WTY020 warranty extension was created for this known latch problem and provided 10 years/unlimited mileage coverage based on the vehicle’s original in-service date. Kia says my coverage expired approximately one month before this passenger-side latch failed. I requested goodwill assistance from Kia because this is the same known defect that was previously repaired on my vehicle. Kia denied the request, reconsidered it after I challenged the decision, and ultimately denied it again as a final decision. Kia also refused partial assistance. I paid $224 for the diagnostic. The dealership’s repair estimate is $761.17, including the diagnostic fee. I am reporting this because the same latch defect has now occurred on both sides of my vehicle. A passenger door that cannot be opened from the outside may present a safety concern. I am asking NHTSA to document this complaint and consider whether this recurring door-latch problem warrants further investigation.

NHTSA ID

11759462

Incident

May 11, 2026

Engine caught fire , insurance denied the claim . Kia has a class action lawsuit Theta 2 . It was towed into the dealership for approximately 3 mts . During the diagnostic they discovered a crack in the number 3 cylinder wall . They rejected the claim due to what they said was a leaky valve cover gasket even though it had been replaced within the last year . The car has 66,000 miles and has been well maintained. There’s copious examples of similar of engine failures and Kia gives the same reason for not fixing the problem.

NHTSA ID

11754337

Incident

Apr 26, 2026

Engine burns excess oil, I am forced to add oil every other day as it consumes an excessive amount. When I spoke with the Kia Dealership they told me I have an unlimited warranty on the engine but it need to blow before they will replace it. I’m spending a fortune on oil.

NHTSA ID

11752117

Incident

Jan 1, 2024

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016-2020MY Optima, 2016-2020MY Sorento, 2017-2022MY Sportage vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 105) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2017-2022 MY Sportage vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / QL) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2017-2022 MY Sportage vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.