RoadVitals

2024 Kia Sportage Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Apr 20, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 66 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
9

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2024 Kia Sportage submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceElectrical
Filed Apr 20, 2026
Crash reported

Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.

NHTSA ID
11732588
Incident
Apr 18, 2026
Driver assistance
Filed Mar 18, 2026

Forward collision warning systems check error light hard braking occurred and scared the pee out of me. Camera blockage obstruction error

NHTSA ID
11725384
Incident
Feb 2, 2026
Driver assistance
Filed Feb 15, 2026

I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed the button to turn the cruise control off. When I pushed it again, it went immediately back to 110. I tired multiple times over the next 45 minutes to turn the cruise control back on but it always went immediately to 110 mph.

NHTSA ID
11718151
Incident
Feb 15, 2026
Driver assistanceElectrical
Filed Dec 31, 2025

Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1

NHTSA ID
11708050
Incident
Dec 30, 2025
Driver assistanceElectrical
Filed Dec 16, 2025

A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you are driving with cruise control on and it does it the cruise control shuts off then comes back on after it has done the system check again. This is extremely dangerous while driving on the interstate and a line of cars around you. I have taken it to the dealership and they have worked with Kia to try to figure it out and still have not been able to. I am now going on almost two years of this happening without any resolution. Below I put the last time it happened but this happens ALL the time and is not one isolated incident. I have attached a log I kept for two months of the incidences.

NHTSA ID
11705254
Incident
Dec 11, 2025
Driver assistanceEngine
Filed Oct 16, 2025

Two issues that I've taken to dealership 3 times since purchasing vehicle January 2024. 1. Adaptive cruise control -- I was in right lane of 4 lane highway with cruise control on. A car in left lane took a turn to cut through median and my car thought it was a collision and hard braked and took my vehicle from 60mph to 35mph in a few seconds. If a car had been behind me, I would have been rear ended. They cannot "replicate" so I no longer use cruise control unless there are no cars around. 2. Timing has been off (loud clicking every time I crank) since a few months after I bought the car. I sent approximately 9 videos to the service advisor. Took it in 2 times "cannot replicate." Left it overnight at dealership "cannot replicate." It's every time I first crank for the day. It's now louder and gotten worse. I have videos and can take more. I just want this fixed. Afraid I'll be stranded and it feels like they are pushing it farther and farther out so it will exceed warranty and they won't have to eat the cost to repair. It's been 1.5 years I've been dealing with this. Any help you can provide is greatly appreciated!!

NHTSA ID
11693745
Incident
Apr 2, 2024
AirbagsDriver assistance
Filed Oct 2, 2025
Crash reported

Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11690901
Incident
Oct 1, 2025
BrakesDriver assistanceSteering
Filed Sep 12, 2025
Crash reported2 injuries reported

The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.

NHTSA ID
11687004
Incident
Sep 2, 2025
Driver assistance
Filed Aug 5, 2025
Crash reported5 injuries reported

hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .

NHTSA ID
11678633
Incident
Jul 20, 2025
AirbagsDriver assistance
Filed Feb 15, 2025
Crash reported2 injuries reported

The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment

NHTSA ID
11642932
Incident
Oct 3, 2024
Driver assistance
Filed Feb 6, 2025

While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds. If a car had been behind me, it would have rear ended me. I no longer use the cruise control for this reason. And yes, my sensors were clean. I had just gotten the car cleaned within a day or two prior. I have an appointment this coming Monday to take it to the dealership, to have them look at it. Separate incident. While parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car. My car's sensors detected collision and would not let me back out. I had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out. This happened many months ago, but I am just now having the time to take it and drop it to the dealership because they want to keep it all day.

NHTSA ID
11641033
Incident
Apr 16, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

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