2023 Kia Sportage Problems

My daughter’s 2023 Kia Sportage SX Prestige has an instrument cluster that intermittently goes completely black while the vehicle is being driven. When this occurs, the driver cannot see the speedometer, warning indicators, or other critical vehicle information. Ferguson Kia inspected the vehicle and documented that the “cluster side of screen [is] INOP.” The technician reset the screen, performed variant coding, verified systems were up to date, removed and inspected the head unit/connectors, verified pin tension and fuses, and found no DTC codes. The screen remained inoperative. Ferguson Kia diagnosed an “internal electrical failure” and recommended replacement of the head unit. I paid $199 for this diagnosis and was advised the replacement would cost approximately $10,000. I am concerned because Kia previously issued Safety Recall SC270/NHTSA Recall 23V-298 involving instrument clusters that may become blank in certain 2023 Kia Sportages. I understand this vehicle may not be included in that recall and may use a different instrument cluster. I am not claiming it is necessarily the identical defect. However, this is a documented blank instrument-cluster failure in the same model year that creates a similar safety hazard. I am reporting this because loss of the instrument cluster while driving prevents the driver from seeing critical driving and safety information. I am concerned that 2023 Sportages not included in the existing recall may also be experiencing blank instrument-cluster failures.

I was driving my 2023 Kia Sportage Hybrid when the vehicle displayed a "Check Hybrid System"/ "Stop Safely" warning and suddenly lost motive power/acceleration. I was unable to accelerate normally. I had luckily pulled of the road that I was going 55 mph into a parking lot prior to the lass of power or I would have stopped right on the roadway with cars going the same speed directly behind me. This created a serious safety concern because if this had occurred while traveling at highway speed or in heavy traffic, the sudden loss of power could have resulted in a collision. There had been no indication to me that the vehicle was about to lose motive power before the hybrid-system warning appeared. The vehicle is currently at an authorized Kia dealership for inspection and diagnosis. The cause has not yet been provided to me. The vehicle is available for inspection. I am reporting this because a sudden loss of motive power associated with a broad-system warning presents a significant safety risk. I have also learned that other Kia Sportgage Hybrid owners have reported similar hybrid-system warning and loss-of-ower incidents.

I am reporting a recurring and unresolved acceleration issue with my 2023 Kia Sportage. The vehicle intermittently continues to accelerate or maintains elevated RPMs even after I release the accelerator pedal. This has occurred multiple times and creates a serious safety concern because the vehicle does not decelerate as expected. The vehicle has been taken to an authorized Kia dealership multiple times for the same concern. Several components have been replaced, including the throttle body, but the acceleration problem continues to occur. The issue has also been observed during a dealership visit. Because the problem continues despite repeated repair attempts, I would like to formally document and investigate this safety concern and provide a permanent resolution. I am increasingly concerned about the safety and reliability of the vehicle.

This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of various surgeries I have had, depending on the severity of the crash, I could have been paralyzed for life.

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The car gave no warning lights or indicators there was an issue. This was a very concerning and unsafe situation. I was in the middle of a busy intersection, making a right hand turn. again no warning or lights just vehicle shut down and unable to restart.

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 25-35 MPH on the highway, the engine and oil check warning light was illuminated. The Kia App alerted the driver to check the engine when convenient. The accelerator pedal was depressed, but the vehicle failed to accelerate as needed. There was a loud knocking sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with internal rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and declined to file a complaint. The failure mileage was 120,100.

The contact owns a 2023 Kia Sportage. The contact stated that while driving 30 MPH, the message "Brake Carefully" was displayed. The contact slightly depressed the brake pedal to test the brakes and continued driving; however, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where the contact was informed that the failure was an electrical issue. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P1BB200 was retrieved. The contact was informed that the hybrid braking system had failed and needed to be replaced. The vehicle was repaired. The contact associated the failure with NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure. The failure mileage was 43,000.

I have had repeated failure/wear of my rotors on my 2023 Kia Sportage X-Pro Prestige, starting at about 12k miles and recurring roughly every 3 months from there. I have had multiple dealers look at it and they keep blaming me for the problem. I am not a rough driver, I drive mostly freeway, do not brake constantly or hard unless absolutely needed, etc. The symptoms are that typical vibrating of the car when stopping and the brakes have been squeaking terribly since the first replacement, they have never not squeaked even though I asked them to address it. Neither the dealer or Kia Corporate are helpful, this is obviously a defect as multiple online forums talk about the issue consistently with this car. I had a case open with Kia to find the cause so I can stop fixing the system, but they were unsuccessful in doing so. I just want it to be fixed so I can stop wasting time and money, I bought a brand new car for the first time ever to avoid worrying about repairs for a while. Biggest regret ever and based on how I have been treated I will never buy Kia again.

When driving at speeds slightly above 50 mph between 1,700 and 1,900 RPM, maintaining light pressure on the accelerator pedal causes a noticeable physical vibration and shaking throughout both the pedal and the vehicle. To mitigate these concerning symptoms, I intentionally have to press down harder on the gas pedal, which helps immediately stop the shaking. This issue has been occurring consistently over time. While it has not resulted in an accident so far, it could raise safety concerns. I have reported this condition to Kia Customer Care twice, but no appropriate action or resolution has been provided.

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The car gave no warning lights or indicators there was an issue. This was a very concerning and unsafe situation. I was in the middle of a busy intersection, making a right hand turn. again no warning or lights just vehicle shut down and unable to restart.

I was driving down the highway at the posted 70mph limit in medium traffic. The car started to sputter and wouldn't accelerate. The car started to decelerate and cars coming from behind had to quickly swerve to avoid me. The cab then filled with the strong smell of gasoline and I became light headed. The car reduced to around 10mph and I pulled off the highway into a gas station and waited for a tow truck. We towed the vehicle to a Kia dealership and they claimed to have fixed it. A similar circumstance has occured 3 more times since that first issue. After each time, Kia has claimed to have fixed the issue.

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I encounter almost daily and the collision warning went off. There wasnt anything in front of me. 2 weeks later I was cut off and had to swerve to avoid. Collision warning DID NOT go off. Driving on the fwy and the gas pedal pulled away from my foot as if it was accelerating. Kia has done a hard carbon, changed all fuel injectors. Last time they stated there was a factory defect with the rotors, changed all 4 rotors. Still she drives like this. Carmax, Kia and Daniels Tires NO ONE can tell me what is wrong! I have driven a 2024 same make and model and the car drove beautifully. Something is wrong with my particular vehicle. This is becoming frustrating. Please help. I drive often, I hike a lot. We are always on winding roads. I can't afford to sell it as I still owe. I love the vehicle, aside from this, like I'm just waiting for disaster to occur. Miles started at 14.5k and it's now 33k. Speeds have been anywhere from a complete stop to go and fwy speeds of 55 to 80.

I had gotten my windshield replaced by safelite last year. On a cold day while driving to work, I went to adjust my rearview mirror and the rearview mirror came off from the windshield. It completely detached. I was adjusting it as I would any other time I adjusted the rear view mirror. This obviously left me in a lurch because I had to go to work. So I drove without a rear view mirror until I could get a replacement after the work day. This is obviously a dangerous situation to be in. I reached out to safelite because they have a lifetime warranty. They informed me that they will not cover replacement because a small piece of glass came off of the windshield which according to them means it must have been a result of force.

After owning our car for about a year when we started noticing abnormal pitting and chips in our windshield. I inquired to the dealership I bought it from and they said it was normal. Consequently the pits, chips and cracks got worse at an alarming rate. I took pictures from when the worst crack started and from February 2025 to August 2025 the crack has spread to 3/4 of my windshield. The windshield also rattles and whistles where the beginning of the crack is.

I was involved in a motor vehicle collision where my vehicle sustained significant front-end damage and was later declared a total loss by my insurance company. Despite the severity of the impact, the front airbags did not deploy. The impact was primarily to the front of the vehicle, and the damage required extensive repairs, exceeding the threshold for a total loss. I was wearing my seatbelt at the time of the crash. The failure of the airbag system to deploy raised serious safety concerns, as airbags are intended to provide occupant protection in frontal crashes of this nature. I experienced physical discomfort after the incident and believe the lack of airbag deployment increased the risk of injury. There were no warning lights or messages related to the airbag or restraint system prior to the crash. The vehicle had not shown any prior airbag or safety system faults. The vehicle is currently available for inspection and has been reviewed by the insurance company. I am reporting this incident to request investigation into a potential airbag system malfunction that could pose a safety risk to other drivers

On November 15, I was traveling with my mother and seated in the front passenger seat of a 2023 Kia Sportage while she was driving approximately 65 mph on the interstate when the vehicle struck a deer. The impact caused significant front-end damage, including the bumper, radiator area, and underbody components. I was wearing a seatbelt. Despite the severity of the collision and the high rate of speed, neither the driver nor passenger airbags deployed. No airbags deployed in any position in the vehicle. I sustained injuries, including a right shoulder sprain and having the wind knocked out of me, and required medical care. As a result of this crash, my mother developed post-traumatic stress symptoms, including fear of driving and anxiety related to the accident. The component that failed appears to be the Supplemental Restraint System (SRS)/airbag system, which did not deploy in a crash that should have met deployment thresholds. The vehicle is available for inspection upon request. This failure put our safety at risk by leaving us without the primary restraint protection designed to prevent head, chest, and upper body injuries in a high-speed frontal collision. The issue has not yet been reproduced or confirmed by a dealer. The vehicle has been seen by insurance, but no airbag system inspection or explanation has been provided. There were no airbag warning lights or dashboard messages prior to the crash. If there were any faults stored in the system, they were not displayed to the occupants. I believe this is a serious safety defect involving airbag non-deployment.

My child is [XXX] old, and as he has grown, I have noticed significant problems with the way he is positioned and supported in this car seat. He frequently sits too far forward and does not appear to have adequate support to keep his head and body in a safe, comfortable position.There have been multiple occasions during car rides when my child has choked or struggled because he is positioned so far forward. The design of the base does not seem to allow him to lean back sufficiently, which causes him to slump forward rather than remain properly supported. This is especially concerning when he falls asleep. His head falls completely forward, and the seat does not appear to provide adequate head, neck, or upper-body support to prevent this.This was not something I noticed when my child was younger. He previously tolerated the car seat without significant issues. However, as he has gotten bigger, the positioning and lack of support have become increasingly obvious. His discomfort has also increased considerably.I have also experienced a separate concern with the installation of the car seat. After connecting the base to the vehicle's lower anchors and tightening the straps as instructed, I have noticed that the straps gradually loosen slightly during a car ride. While the amount of movement may appear minor, I consider any loosening of the installation system during use to be a serious safety concern. A car seat base should remain securely installed throughout the entire trip and should not become less secure during normal use.The combination of these issues is extremely concerning to me as a parent. I purchased this product with the expectation that it would securely restrain and properly support my child during a vehicle crash or sudden stop. Instead, I have observed my child repeatedly being placed in a forward-slumped position, including while sleeping, as well as an installation component that appears to lose some tension during use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

Seat warmer started to catch on fire

The roof strip above the driver side of the car is no longer attached and flew off somewhere. Unknown of the date it may have happened.

I was driving and heard a loud pop like a gunshot and then the sound of glass breaking. When I inspected, the sunroof had just shattered for no reason. All the edges of the sunroof have a shatter line along them with no damage in the middle of the glass

The contact’s daughter owns a 2023 Kia Sportage. While the owner was reversing from the driveway, the driver’s side wheel collapsed outside of the wheel well at a 90-degree angle. While inspecting the failure, the contact became aware that a bolt for the upper knuckle was missing from the strut bar used to connect the control arm to the wheel bearing, causing the wheel to collapse outwards. There was rust where the bolt was missing. The vehicle was towed to a dealer, and the missing bolt was confirmed; however, a cause for the failure was not provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,901.

Multiple service repairs to replace failed tie rods on front passenger side, both inner and outer, vehicle mileage ranging from 27000 to 31000. Ultimately yesterday, vehicle was in for another inner tie rod replacement when it was found that steering rack and pinion failed on vehicle at 31000~ miles.

My child is [XXX] old, and as he has grown, I have noticed significant problems with the way he is positioned and supported in this car seat. He frequently sits too far forward and does not appear to have adequate support to keep his head and body in a safe, comfortable position.There have been multiple occasions during car rides when my child has choked or struggled because he is positioned so far forward. The design of the base does not seem to allow him to lean back sufficiently, which causes him to slump forward rather than remain properly supported. This is especially concerning when he falls asleep. His head falls completely forward, and the seat does not appear to provide adequate head, neck, or upper-body support to prevent this.This was not something I noticed when my child was younger. He previously tolerated the car seat without significant issues. However, as he has gotten bigger, the positioning and lack of support have become increasingly obvious. His discomfort has also increased considerably.I have also experienced a separate concern with the installation of the car seat. After connecting the base to the vehicle's lower anchors and tightening the straps as instructed, I have noticed that the straps gradually loosen slightly during a car ride. While the amount of movement may appear minor, I consider any loosening of the installation system during use to be a serious safety concern. A car seat base should remain securely installed throughout the entire trip and should not become less secure during normal use.The combination of these issues is extremely concerning to me as a parent. I purchased this product with the expectation that it would securely restrain and properly support my child during a vehicle crash or sudden stop. Instead, I have observed my child repeatedly being placed in a forward-slumped position, including while sleeping, as well as an installation component that appears to lose some tension during use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

Purchased a brand new 2023 Kia Sportage and at 10,000 miles my brakes felt like they were worn out, the car had a wobbling to it and a grinding sound. Took it into the dealer and they told me my brakes and rotors are worn out. They wanted $900.00. I complained to the manager and he said they would do it as a courtesy. Now again at 20,000 I am having the same issue. Again took it back and they told me they need to talk to me about my braking habits! Also they said they will do it again as a courtesy, which I am extremely grateful! But I do not want to change out my brakes and rotor every 10,000 Miles... We have purchased 3 brand new Kia for my family in the last year as we love them. But I am not feeling so safe driving my Sportage right now. I have had many cars [XXX] and never once had to replace brakes and rotors every 10,000 miles! 20,000 , 30,000 or even 50,000 Miles..The braking system is not correct and it has a wobble to it. I have read many complaints on line about the same issue. It needs to be looked into. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a brand new 2023 Kia Sportage X-Line March 23, 2022. When I turned the A/C on, very warm air was blowing from the vents even though A/C button was on and temperature was set to low meaning cold air. The air rapidly became burning hot to the point it would burn your hands when placed by the vents to test the air. I had to shut it off. Opening the windows did not help, the weather was in the 90’s, and summer had arrived!! It was like driving in a sauna trying to breath. I took it to the dealer, problem reproduced. Service contacted Kia engineers; they suggested replacing the AC HOSE-DISCHARGE. The part was extremely difficult to find but he was able to locate the only one available in the U.S. The part took a week to arrive and the install was done. Service called to tell me he discovered the original part that came with the vehicle (HOSE) had a leak at the top by the crimp and the replacement hose has a leak at the bottom by the crimp! A/C still does not work, only for burning hot air. Okay so now we have to order another HOSE and try again. THERE ARE NO HOSES AVAILBALE ANYWHERE IN THE US!!! THEY ARE ON BACKORDER FOR 4 TO 6 WEEKS OR MORE. Apparently I may not be the only one with this A/C problem and KIA might be trying to figure out how to resolve it with either a service announcement or a recall. The problem seems to be in the manufacturing of the hoses if brand new vehicles are shipped to the dealers this way. So my brand new car once again sits in the driveway not knowing when or if it can even be fixed and I certainly can’t afford to pay for a rental vehicle up front out of pocket, this 2023 Sportage is paid in full--cash!

The driver seatbelt buckle does not stay buckled in. It is not attaching correctly. I have to push in the red button and then put the buckle in. Sometimes this will secure, other times I have to repeat the steps or it will come out while I am driving. I am concerned that if there was an accident the accident would not work correctly. I called to schedule an appointment and the dealership was also concerned. They checked recalls and there are none. They are unable to get my vehicle looked at until the end of June which is almost a month away.

After driving my normal route, I stopped at a red light, before light went green, the car shut off. No lights on the dash, completely blank. The car was in drive, and foot was on the brake. There was no brake lights, flashers would not operator, the horn did not work and I could not move the car. The car was dead. After a few minutes stranded the car decided to start again. This has happened no less than 6x since I have owned this vehicle in similar situations. I have taken it to the Kia dealership where I purchased it and it has been inspected and kept for days multiple times with the result always being "nothing is wrong"

Excessive body roll causes instability and loss of control. While driving on the interstate at normal speeds, driving over bumps such as bridge joints cause instability. Dealer investigated concern but stated this is normal on all sportage.

Numerous times our AWD system has failed to work at all and reverts to standard FWD, even while actively driving down the highway in a blizzard! KIA has had it in the shop a minimum of three times for this same issue since we bought it earlier this summer. Now that winter has come it’s even more of a danger! The problem comes and goes and you never know when it will stop functioning.