RoadVitals

2023 Tesla Model X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
191
Latest Jul 4, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
17
Latest May 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
10
5 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
19
10 injuries, 0 deaths reported

Overview

Our database contains 191 NHTSA owner-reported complaints for the 2023 Tesla Model X, most frequently naming the steering, driver assistance and electrical categories. 17 safety recalls have been issued covering this model year; 10 NHTSA investigations name it; and 74 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

17 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

May 4, 2026
218,868 units potentially affected
The defect: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Tesla, Inc.Manufacturer number SB-26-00-001View on NHTSA.gov

AIR BAGS; ELECTRICAL SYSTEM:HORN

Mar 19, 2025
91 units potentially affected
The defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
The risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
The remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Tesla, Inc.Manufacturer number SB-25-20-001View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM

Jan 6, 2025
239,382 units potentially affected
The defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Tesla, Inc.Manufacturer number SB-25-00-001View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA26002OpenEngineering Analysis

FSD Collisions in Reduced Roadway Visibility Conditions

Opened Mar 18, 2026

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.

ELECTRICAL SYSTEM:ADAS
PE25012OpenPreliminary Evaluation

Traffic safety violations while Full Self Driving ("FSD") is engaged

Opened Oct 7, 2025

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary.  The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.

ELECTRICAL SYSTEM:ADAS
AQ25002OpenAudit Query

Compliance with Standing General Order 2021-01 Reporting Requirements

Opened Aug 20, 2025

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1

ELECTRICAL SYSTEM:ADAS
RQ24009OpenRecall Query

Recall 23V838 Remedy Effectiveness

Opened Apr 25, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jul 4, 2026

I was using FSD any driving on XXX between [XXX] and [XXX]. Suddenly the car put on the 4 way flashers, slowed down and started to pull to the side of the road. There was no shoulder so the car would have stopped in the driving lane. I immediately turned the wheel back into the center of the lane and stepped on the accelerator to avoid being rear ended. Fortunately the traffic was light. There was no indication that the FSD sensed inattentiveness. I was able to continue driving using FSD. This happened twice on my way to Huntersville on XXX and once on the return trip on XXX. I filed a report with Tesla and have an appointment for next week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11748272
Incident
Jun 30, 2026
SteeringSuspension
Filed Jul 2, 2026

I own a 2023 Tesla Model X and I am reporting a steering-related safety concern. When making hard left turns, the steering wheel/front end shakes or shudders and makes a LOUD sounds. This does not feel or sound normal and appears to be related to the steering or front suspension system. The issue happens during low-speed turning/maneuvering when the wheel is turned sharply to the left. I contacted Tesla Service regarding the issue. Tesla advised that this is a known issue and that there is currently no available fix. Despite acknowledging that it is a known issue with no repair available, Tesla still wants to charge me a diagnostic fee. I am concerned because this involves the steering system, and I do not believe a vehicle should have steering shake or shuddering during normal turning, especially on a 2023 vehicle. Since Tesla has stated this is a known issue but has no fix, I am requesting that NHTSA review this as a potential safety defect affecting the 2023 Tesla Model X. The issue has not been repaired because Tesla stated there is no fix available at this time.

NHTSA ID
11747871
Incident
Jul 1, 2026
Driver assistance
Filed Jun 29, 2026
Crash reported

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The apparent malfunction involved Tesla Full Self-Driving (Supervised) during an autonomous highway lane change. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk?** The vehicle struck lane delineator posts at approximately 70 mph without any observable warning or corrective action. Immediate manual intervention was required to avoid a potentially more serious collision with surrounding highway traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center UNKNOWN. The incident has not been reproduced or independently confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** A Tesla Service Request has been opened. The vehicle has not yet been inspected by Tesla or any independent investigator. No police report was filed. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** No. There were no warning lights, warning messages, audible alerts, emergency braking, or diagnostic notifications before, during, or after the incident.

NHTSA ID
11747215
Incident
Jun 27, 2026
Driver assistance
Filed Jun 13, 2026

Every time I use FSD in my Tesla, and disengage it by steering or the brake pedal, I am FORCED to deal with a popup selection window that takes over my control interface and WILL NOT go away unless I divert attention from a critical issue such as a crash or collision that will be avoided by me taking over control. This popup MUST be disabled ASAP. It steals vital time and attention from actually driving the vehicle and can appear many times per trip. This forced feedback popup is extremely dangerous to the safe operation of the vehicle. This popup must be looked into and Tesla forced to find another way.

NHTSA ID
11743859
Incident
Jun 12, 2026
AirbagsElectrical
Filed May 20, 2026

I have had “safety system restraints service is required “ as a warning four different times. Took my car in to a Tesla Service Center all 4 times & each time the repair only lasts about 6 months & it comes up again. For the 5th time I am going to the Tesla Service Center in Little Rock, AR. This time I will have to pay because my warranty is up. It is not fair & I want some remuneration or a replacement Model X.

NHTSA ID
11739176
Incident
May 17, 2024
Filed May 18, 2026

A car was backing up and almost hit my front bumper. The Tesla model X horn isn’t in the middle of the steering wheel on top of the airbag like every other car I have driven. There is a button (one of 7) on the steering wheel for the horn. Unsafe.

NHTSA ID
11738672
Incident
May 16, 2026
Filed Apr 29, 2026

While using the FSD system, ANYTIME you take over, a LARGE popup appears on the main screen disabling ALL user input, or view of the map or any other information needed to DRIVE THE CAR, UNTIL you tap one of the options on the screen. This can happen MULTIPLE times during any drive, at everytime you take over. This is exceptionally dangerous and outright one of the dumbest things I've ever seen a car do.

NHTSA ID
11734690
Incident
Apr 29, 2026
Body & structure
Filed Apr 4, 2026

My 2023 Tesla Model X Plaid's falcon wing doors have had a persistent rattling/squeaking defect since August 2023 that has not been resolved after 9+ repair visits to Tesla service centers. More critically, in November 2025 (Invoice #3000S0014846906), the left falcon door's ultrasonic sensor failed to detect an adjacent vehicle's side mirrors, causing the falcon door to strike and scratch the other vehicle's mirrors — a safety incident for which I was forced to pay out-of-pocket. Tesla replaced the ultrasonic sensor under warranty but did not compensate me for the third-party damage. Additionally, in January 2026, the right falcon door was showing a "press and hold to override" error approximately 20% of the time despite no obstacles being present, requiring replacement of the sensor carrier (Invoice #3000S0015725078). The door sensor failures represent a serious safety hazard as the falcon wing doors can strike pedestrians, cyclists, other vehicles, and property. These issues have not been permanently resolved despite repeated warranty repairs spanning nearly 3 years.

NHTSA ID
11729233
Incident
Apr 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-26-18-001

On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVAC drain funnel for water ingress. If water ingress is present, rework the HVAC drain funnel seal.

SB-24-17-005

ELECTRICAL SYSTEM

On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

SB-24-21-002

ELECTRICAL SYSTEM

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

SB-24-17-005

ELECTRICAL SYSTEM

On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.

SB-24-21-002

ELECTRICAL SYSTEM

Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.

2024.26.9_s3xy.pdf

Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tesla Model X by model year
YearComplaintsRecallsInvestigationsIssue Index
2026501
2025143467.8
2024258668.5
2023Viewing191171069.5
2022123221270.5
202139241365.0
2020124101169.4
20199981472.1
201818991675.5
2017268101767.2
2016445121868.6
2015023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.