1997 Toyota RAV4 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Toyota RAV4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1220.3%
- Driver assistance711.9%
- Body & structure610.2%
- Brakes58.5%
- Airbags58.5%
- Transmission46.8%
- Seat belts35.1%
- Interior & seats35.1%
- Fuel system35.1%
- Electrical35.1%
- Tires & wheels23.4%
- Suspension11.7%
- Heating & air conditioning11.7%
- Exterior lighting11.7%
- Other / unspecified11.7%
- Powertrain (other)11.7%
- Steering11.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
RECEIVED WARRANTY ENHANCEMENT NOTICE-ZE7, AS INSTRUCTED, DEALER TEST WAS PERFORMED. OIL LOSS TOTALS UNDER 1QT. FOR EA. 1200 MILES DRIVEN. WAS TOLD THIS DID NOT QUALIFY FOR REPAIR. MY CONCERN IS THIS: TOYOTA SERVICE REQUIRED FOR OIL CHANGE IS EVERY 5,000 MILES. MY CAR HAS EXCESSIVE OIL CONSUMPTION OF JUST UNDER 1QT PER 1,200 MILES, SO DRIVING 5,000 MILES WOULD EFFECTIVELY BURN 4QTS., OR MORE, THEREBY STARVING ENGINE FOR OIL AND RESULTING IN ENGINE FAILURE. SERVICE DEPARTMENT ADVISED ME TO KEEP CHECKING OIL LEVEL, AND ADD OIL AS REQUIRED. I AM DISAPPOINTED IN TOYOTA'S SOLUTION TO THIS PROBLEM AND ADVISED THEM OF MY OPINION. I AM ABLE TO ADD OIL AS REQUIRED, BUT QUESTIONED CUSTOMER SERVICE ABOUT OTHER SENIOR CITIZEN'S ABILITY TO SELF MAINTAIN THE OIL LEVEL, OR FOR THAT MATTER, ANY CONSUMER THAT HAS THIS PROBLEM. TOYOTA HAS ASSIGNED ME A CASE NUMBER FROM REGIONAL CA. OFFICE. I WAS TOLD THAT PERHAPS TOYOTA WILL CHANGE QUALIFICATION REQUIREMENTS SO THAT AT 5,000 MILES, OIL CONSUMPTION WOULD NOT RESULT IN ENGINE STARVATION AND FAILURE. ALSO, IN MY CASE CONTINUE TO MONITOR OIL LOSS, AND IF IT INCREASES IN VOLUME, COME BACK TO DEALER AND TEST AGAIN. I THINK THAT DESIGN FAILURE DUE TO MANUFACTURING DEFECT SHOULD BE FULLY COVERED UNDER THIS WARRANTY ENHANCEMENT NOTIFICATION THAT WAS MAILED TO ME. *TR
RAV 4 TOYOTA 1997-WAS UNABLE TO DRIVE MORE THAN 30 MILES WITHOUT THE RPR INCREASED WITHOUT CONTROL, TRANSMISSION AND ENGINE BECOME EXTREMELY HOT, FLUIDS WERE DRAINED . CAR SENT TO DARCARS TOYOTA THERMOSTAT WAS REPLACED, AND NOW FACING SEVERE TRANSMISSION ISSUES, BECAUSE LACK OF RECALL RPR 'S ISSUE VERY DETRIMENTAL AND RISKY . *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
RAV 4 TOYOTA 1997-WAS UNABLE TO DRIVE MORE THAN 30 MILES WITHOUT THE RPR INCREASED WITHOUT CONTROL, TRANSMISSION AND ENGINE BECOME EXTREMELY HOT, FLUIDS WERE DRAINED . CAR SENT TO DARCARS TOYOTA THERMOSTAT WAS REPLACED, AND NOW FACING SEVERE TRANSMISSION ISSUES, BECAUSE LACK OF RECALL RPR 'S ISSUE VERY DETRIMENTAL AND RISKY . *TR
GAS PEDAL STICKS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1997 RAV4 AWD 109000 DEALER SERVICED TOOK IN FOR A OIL CHANGE 2/18/16 DEALER INFORMED ME THAT THE CRADLE ASSY HAS A TENNIS BALL SIZE HOLE IN IT NEAR NEXT TO LEFT CONTROL ARM , $2361.30 TO REPLACE OR JUNK THE VEHICLE NOT SAFE TO DRIVE, VEHICLE SERVICED EVERY 5000 MILES AND ITS BROUGHT TO MY ATTENTION NOW, MY 22 YR OLD DAUGHTER HAS BEEN DRIVING THIS VEHICLE THE LAST 6 1/2 YRS A VERY POOR DESIGN BY TOYOTA
MY SON WAS DRIVING, HIT A POTHOLE, AND THE SUB FRAME COMPLETELY BROKE IN HALF. UPON INSPECTION, I FOUND THAT IT HAD BEEN ROTTING OUT FROM THE TOP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE DRIVING AND APPROACHING A STEEP HILL AT 35 MPH, AND UPON GOING DOWN A HILL, VEHICLE FISH TAILED OUT OF CONTROL. HITTING A MEDIAN STRIP. CONSUMER HAD TO SWERVE RIGHT, AND WENT INTO A TAIL SPIN OUT OF CONTROL. THE SEAT BELT EITHER RELEASED OR BROKE. THE ROOF CAVED IN. ALL THE WINDOWS BROKE. CONSUMER WAS INJURED. *AK
IT WAS RAINING, NOT HEAVY, THOUGH. I WAS GOING ABOUT 65 MPH ON A MAJOR HIGHWAY AND TRIED TO BRAKE BECAUSE THE TRAFFIC IN FRONT OF ME WAS SLOWING DOWN. THE CAR STARTED LOSING CONTROL AND I COULDN'T BRAKE AND STOP THE CAR AT ALL. THEN THE CAR STARTED MOVING TOWARDS THE LEFT QUICKLY AND SPINNED FOR ABOUT 2 OR 3 TIMES. THE REAR END ON THE RIGHT SIDE FINALLY HIT THE MIDDLE BARRIER ON THE HIGHWAY AND THE CAR TURNED OUT TO BE FACING THE INCOMING TRAFFIC. NO AIRBAGS DEPLOYED. I WASN'T HURT TOO BADLY BECAUSE I DIDN'T HIT ANY OTHER CARS (LUCKILY) AND IT WAS THE REAR END THAT GOT HIT. I GOT A BIG BRUISE ON MY THIGH AND MY WHOLE BODY WAS SORE FOR 3 DAYS. THE CAR WAS TOTALED. I DON'T KNOW IF THERE'S A DEFECT WITH THE BRAKE OR THE WHEELS OR NOT, BUT I THOUGHT I'D REPORT THIS FOR OTHER OWNERS TO BE AWARE OF. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE DRIVING AND APPROACHING A STEEP HILL AT 35 MPH, AND UPON GOING DOWN A HILL, VEHICLE FISH TAILED OUT OF CONTROL. HITTING A MEDIAN STRIP. CONSUMER HAD TO SWERVE RIGHT, AND WENT INTO A TAIL SPIN OUT OF CONTROL. THE SEAT BELT EITHER RELEASED OR BROKE. THE ROOF CAVED IN. ALL THE WINDOWS BROKE. CONSUMER WAS INJURED. *AK
VEHICLE EXPERIENCED NO DEPLOYMENT OF AIRBAG SYSTEM DURING COLLISION WHICH RESULTED IN HEAD, CHEST AND NECK INJURIES. INJURIES MAY NOT HAVE OCCURED IF AIRBAG'S WERE NOT DEFECTIVE. *YC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
POPS OUT OF 5TH GEAR! HAD FIXED, AND 6 MONTHS LATER IT HAPPENED AGAIN. *NM
FIFTH GEAR FAILED, NEED TO REPLACE ENTIRE MANUAL TRANSMISSION.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
MIDDLE/REAR SEAT BELT TIGHTENS.
UPON BEING BROADSIDED BY ANOTHER VEHICLE, THE CAR SPUN INTO A TRAFFIC ISLAND ON THE PASSENGER'S SIDE. SEA TBELT FAILED TO RETRACT AND DRIVER WA STHROWN TOWARDS PASSENGER'S SIDE. THE DRIVER'S HEAD STRUCK THE POST/DOOR FRAME OR ROOF, RESULTING IN INJURIES. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT SHIFTED FORWARD AND BACKWARDS. ALSO, ENGINE CHECK LIGHT APPEARED. TOOK VEHICLE TO DEALER, WHO REPLACED GAS RECIRCULATION VALVE (EGR VALVE). *AK
THE SEAT DESIGN IS VERY UNCOMFORTABLE AND NOT SUPPORTIVE TO THE CONSUMER, THE SEAT BACK ANGLES BACK AND THE HEADREST ANGLES FORWARD, THIS OFFERS THE CONSUMER NO HEAD SUPPORT. *MJS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MANUFACTURER RECENTLY ISSUED A WARRANTY EXTENTION TO CERTAIN COMPONENTS OF THE EMISSION SYSTEM AND SELECTIVELY EXCLUDED MY COMPONENT (EGR VALVE) EXHAUST GAS RECIRCULATOR. I BELEIVE THIS COMPONENT SHOULD BE INLCUDED IN THE LIST OF EXHAUST SYSTEMS WHICH SHOULD RECEIVE EXTENDED CARE DUE TO POOR WORKMANSHIP.
I CANNOT FILL THE GAS TANK ON THIS VEHICLE; GAS GAUGE NEVER REGISTERS AS FULL. TOPS OFF SEVERAL TIMES, CANNOT TELL WHEN TANK IS FULL. DEALERSHIP TELLS ME IT NEEDS NEW SENDING UNIT, WHICH NEITHER THEY NOR TOYOTA WILL PAY FOR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
VEHICLE ALARM ADD ON MODULE AND HARNESS WERE FOUND TO BE FAULTY AND HAS SHORTED OUT UPON INSPECTION OF MODULE I HAVE FOUND BURNT CIRCUITS . VEHICLE IS UNABLE TO START ALSO LEADING TO BELIEVE THE ECM HAS BEEN EFFECTED .
MY RAV 4 HAS HAD A VERY COSTLY AND DIFFICULT-TO-FIX ELECTRICAL PROBLEM THE LAST 3 MONTHS. SOMETIMES IT STARTS RIGHT UP, BUT IT HAS ALSO HAD STALLING PROBLEMS AND ONCE DIED COMPLETELY. THREE DIFFERENT MECHANICS HAVE WORKED ON IT AND NOBODY HAS YET BEEN ABLE TO CORRECT THE PROBLEM COMPLETELY. IT HAS ALWAYS COME BACK. THE DEALERSHIP EVEN SAID THAT IT HAS TO FAIL COMPLETELY AGAIN BEFORE THEY CAN ATTEMPT TO KNOW WHAT'S WRONG. THAT MEANS I WILL HAVE TO WAIT TO BE STRANDED UNTIL SOMEONE CAN MAYBE FIX THE VEHICLE. I MAY BE FORCED TO SELL THE VEHICLE FOR PARTS WAY BEFORE I SHOULD FOR A CAR OF THAT AGE AND MILEAGE. *LA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
DRIVING ON I -10 IN BUCKEYE AZ @ SPEED OF 65-70 WHEN SAW SPARKS COMING FROM FRONT DRIVER SIDE OF MY RAV4 THEN A LOAD THUMPING SOUND AND THEN THE CAR WEAVING FROM SIDE TO SIDE AND I THOUGHT IT WAS GOING TO ROLL OVER. I WAS ABLE TO GET THE RAV TO THE SIDE OF THE FREEWAY AND WHEN EXITING THE CAR SAW THAT THE TREAD HAD SEPARATED FROM THE TIRE BUT THE TIRE WAS FULLY INFLATED THIS CAUSED DAMAGED TO THE WHEEL WELL , BUMPER AND FENDER RESULTING IN AN INSURANCE CLAIM AND ALOT OF JITTERY NERVES AS THERE WERE 2 SMALL GRANDCHILDREN AND A PREGNANT DAUGHTER IN THE CAR. TIRE IS A UNIROYAL P215/70R 99S BW TIGER PAW TOURING SR. BOUGHT AT 61,194 AND I NOW HAVE 83,000 SO I HAVE PUT 22,000 MILES ON THESE TIRES IN 3 YEARS. *TR
THE CAR WAS PURCHASED WITH ALLOY WHEELS BUT THE SPARE TIRE HAS STEEL RIMS IN WHICH THE EXISTING LUG NUTS DO NOT FIT SO THE SPARE TIRE CAN NOT BE USED. I THINK THE COMPANY SHOULD PROVIDE A USABLE SPARE TIRE. I CONTACTED THEM ABOUT THAT BUT THEY SAID THAT YEAR, THEIR RAV 4 CAME WITH STEEL RIMS SO THEY GAVE ME SOME LUG NUTS TO USE BUT THEY ARE TOO SHORT AND CANNOT LOCK THE TIRE IN PLACE. THE EXISTING LUGS ALSO CANNOT LOCK THE TIRE IN PLACE AND THE TIRE RATTLES. ONE OF THE MANAGERS TOLD ME TO USE THESE IN AN EMERGENCY ONLY BUT I DO NOT WANT TO DAMAGE THE TREADS ON THE BOLTS WITH THE TIRE SLIDING ON THE BOLT. I THINK IF THEY SOLD THE TIRE AS A SPARE, IT SHOULD FUNCTION AS A SAFE SPARE AND I SHOULD NOT BE RESPONSIBLE FOR PURCHASING ANOTHER RIM, LUG NUTS, OR TIRE JACK SO I CAN USE THE SPARE TIRE SAFELY. THIS SHOULD APPLY TO ALL '97 RAV 4 OWNERS. I DID NOT CATCH IT EARLIER BECAUSE I DID NOT NEED TO USE THE SPARE UNTIL NOW.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*- THE RIGHT FRONT WHEEL BEARING HAS FAILED SINCE PURCHASING THE VEHICLE ON MARCH 1, 2001.. THE FIRST INCIDENT OCCURRED AT 59,000 MILES ON JUNE 30, 2001. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND IT WAS REPAIRED AT NO CHARGE WHILE UNDER WARRANTY. THE SECOND INCIDENT OCCURRED AT 98000 MILES ON JANUARY 28, 2003. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND FIXED IT, THE CONTACT PAID $300.00 FOR THE REPAIR. THE THIRD INCIDENT WAS AT 98,050 MILES ON FEBRUARY 28, 2003. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY FOUND THE BEARINGS FAILED, NOTED CODE F ON THEIR REPORT. IT WAS FOUND THAT THE BEARINGS WERE BENT. THE DEALER REPAIRED THE VEHICLE AT NO CHARGE, BUT THE CONTACT HAD TO GO TO THE SENIOR MECHANIC OF THE DEALER FOR APPROVAL. THE FORTH INCIDENT WAS AT 160,000 MILES ON JUNE 14, 2006. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER HEARING THE SAME NOISE AGAIN. THE CONTACT WAS TOLD THAT THEY COULD NOT FIND ANY PROBLEMS AFTER TEST DRIVING AND LOOKING UNDER THE VEHICLE UNDER A RACK. ON JUNE 20, 2006 THE CONTACT TOOK THE VEHICLE TO PERFORMANCE SERVICE CENTER, WHERE THE VEHICLE WAS PLACED ON A RACK AND IT WAS DIAGNOSED WITH A BAD FRONT WHEEL BEARING, AND REPLACED. THE CONTACT PAID $348.45. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THIS HAS CAUSED MANY PROBLEMS FOR MY TOYOTA TRUCK RAV - SINCE MY CAR WAS NEVER IN AN ACCIDENT TOYOTA IS CLAIMING THIS IS NOT UNDER WARRANTY. PARTS OF RAV HAVE BEEN RUBBING AGAINST MY A/C WHICH CAUSED BOTH UNITS TO FAIL AT SEPARATE TIMES, CAUSING A MAJOR HEADACHE FOR MYSELF. I HAVE NOT NOTICED ANY RECALLS FROM TOYOTA ON ANY OF THIS MAJOR COMPONETS. PLEASE HELP. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
PRIOR TO A TURN, WHEN THE LEFT OR RIGHT BLINKER IS PUT ON, THE HEADLIGHTS GO OFF. AFTER ABOUT 4 SECONDS THEY COME BACK ON. THEN, AFTER THE TURN, AS THE BLINKER AUTOMATICALLY CANCELS, THE HEADLIGHTS GO OUT AGAIN FOR ABOUT 15 SECONDS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE CAR WAS PURCHASED WITH ALLOY WHEELS BUT THE SPARE TIRE HAS STEEL RIMS IN WHICH THE EXISTING LUG NUTS DO NOT FIT SO THE SPARE TIRE CAN NOT BE USED. I THINK THE COMPANY SHOULD PROVIDE A USABLE SPARE TIRE. I CONTACTED THEM ABOUT THAT BUT THEY SAID THAT YEAR, THEIR RAV 4 CAME WITH STEEL RIMS SO THEY GAVE ME SOME LUG NUTS TO USE BUT THEY ARE TOO SHORT AND CANNOT LOCK THE TIRE IN PLACE. THE EXISTING LUGS ALSO CANNOT LOCK THE TIRE IN PLACE AND THE TIRE RATTLES. ONE OF THE MANAGERS TOLD ME TO USE THESE IN AN EMERGENCY ONLY BUT I DO NOT WANT TO DAMAGE THE TREADS ON THE BOLTS WITH THE TIRE SLIDING ON THE BOLT. I THINK IF THEY SOLD THE TIRE AS A SPARE, IT SHOULD FUNCTION AS A SAFE SPARE AND I SHOULD NOT BE RESPONSIBLE FOR PURCHASING ANOTHER RIM, LUG NUTS, OR TIRE JACK SO I CAN USE THE SPARE TIRE SAFELY. THIS SHOULD APPLY TO ALL '97 RAV 4 OWNERS. I DID NOT CATCH IT EARLIER BECAUSE I DID NOT NEED TO USE THE SPARE UNTIL NOW.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
RAV 4 TOYOTA 1997-WAS UNABLE TO DRIVE MORE THAN 30 MILES WITHOUT THE RPR INCREASED WITHOUT CONTROL, TRANSMISSION AND ENGINE BECOME EXTREMELY HOT, FLUIDS WERE DRAINED . CAR SENT TO DARCARS TOYOTA THERMOSTAT WAS REPLACED, AND NOW FACING SEVERE TRANSMISSION ISSUES, BECAUSE LACK OF RECALL RPR 'S ISSUE VERY DETRIMENTAL AND RISKY . *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
STEERING WHEEL NUT BECAME LOOSE WHILE DRIVING, DAMAGING CABLE REEL ASSEMBLY WHICH CONTROL AIRBAG, CAUSING LOSS OF VEHICLE CONTROL. CONSUMER STATED STEERING WHEEL NUT MUST HAVE COME FROM MANUFACTURER LOOSE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .