I am filing a complaint against Jess Ford of Pullman for refusing to perform a mandatory federal safety recall on my 2019 [Insert Truck Model]. The dealership's service department explicitly denied the repair, claiming the vehicle is "over the mileage restriction." Under federal law (Title 49 of the U.S. Code), authorized franchise dealerships are legally required to execute active NHTSA safety recalls free of charge, independent of the vehicle's mileage, provided it falls within the 15-year statutory period. My 2019 vehicle is well within this window. I request that the agency investigate this dealership's refusal to comply with federal safety regulations.
- NHTSA ID
- 11775365
- Incident
- Jul 3, 2026
EnginePowertrain (other)
Filed Nov 1, 2026
I've had 4 transmissions since I bought truck in april. This is absurd. It jumps from 4th to 10th gear and slams back down randomly. Wrench light is back on in under 500 miles. Help!
- NHTSA ID
- 11774945
- Incident
- Nov 1, 2026
EnginePowertrain (other)
Filed Oct 29, 2026
i brought my car to the Ford dealer for a noise it was making. Truck was to dealership and i have been called several times with new estimates for the repair. Dealership sent me a video after initially telling me it would be a $6500 repair, they called to tell me it would be an $8500 repair. Now they want $ 10,500 for the repair claiming the cam phaser was bad and now that the engine is back together a cyclinder is bad
- NHTSA ID
- 11774498
- Incident
- Oct 29, 2026
EnginePowertrain (other)
Filed Oct 28, 2026
I am filing a safety complaint regarding a known manufacturing defect in the Variable Cam Timing (VCT) system of my 2019 Ford F-150 equipped with the 2nd Generation 3.5L EcoBoost engine. The vehicle currently has approximately 80,000 miles. The vehicle is experiencing severe cam phaser degradation due to failing internal locking pins, a widespread issue previously acknowledged by Ford under Customer Satisfaction Program 21N03. This mechanical failure causes a violent rattling noise upon cold starts, indicating a lack of oil pressure retention. More critically, as the component degradation worsens, it causes significant engine lag, severe hesitation during acceleration, and intermittent stalling. This presents a severe safety hazard, as the vehicle has experienced sudden power loss and hesitation while attempting to merge into high-speed highway traffic and execute turns, creating an immediate risk of a collision. Despite this being a well-documented factory defect in the 2017–2019 model years, Ford corporate has declined out-of-warranty or goodwill assistance to resolve the issue. I am requesting that the NHTSA investigate this systemic powertrain defect, as the unpredictable loss of propulsion and stalling poses a direct threat to driver and passenger safety.
- NHTSA ID
- 11774178
- Incident
- Sep 23, 2026
**Subject: Potential Engine Oil Pan Seal Defect — 2019 Ford F-150 2.7L EcoBoost — Ford TSB 19-2189** I am submitting this complaint regarding an engine oil pan seal leak on my 2019 Ford F-150 Lariat equipped with the 2.7L EcoBoost engine. The vehicle has approximately 172,000 miles. A mechanic has identified an oil pan seal leak. The vehicle is actively dripping oil, and I have observed a drop in the engine oil level. The leak has not yet been repaired. I have contacted Ford regarding the issue. My vehicle's reported build date falls within the production period addressed by Ford Technical Service Bulletin (TSB) 19-2189, dated August 6, 2019. That bulletin states that certain 2018–2019 Ford F-150 vehicles equipped with the 2.7L EcoBoost engine and built on or before May 21, 2019, may develop an oil leak from the engine oil pan RTV seal. Ford's specified corrective procedure involves replacing the oil pan with one equipped with a press-in-place gasket. The similarity between the condition described in this bulletin and the leak on my vehicle raises concern that this may be a known design, sealing, or durability issue affecting multiple vehicles. An ongoing engine oil leak can require repeated oil replenishment and may lead to insufficient engine lubrication if the oil level falls too low. Depending on the severity and circumstances, an oil leak may also create additional hazards. I have observed oil dripping and a reduced oil level, but I am not claiming that my vehicle has experienced engine failure, a crash, a fire, or loss of control. I am requesting that NHTSA review this reported condition and determine whether the oil pan seal issue described in TSB 19-2189 represents a safety-related defect warranting further investigation or a recall. I also request that NHTSA evaluate whether the existing repair guidance adequately addresses the underlying problem and whether affected owners should receive a safety-related remedy.
- NHTSA ID
- 11772996
- Incident
- Oct 21, 2026
EnginePowertrain (other)
Filed Sep 23, 2026
The contact owns a 2019 Ford F-150. The contact stated that the vehicle was difficult to shift into gear. The transmission was a hard shifting and vibrating. While driving 35-45 MPH, the transmission unexpectedly downshifted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where the transmission was flushed and fluids were replaced. After 3 days, the failure reoccurred. The Ford customer service was contacted. The dealer informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 151,000.
- NHTSA ID
- 11766299
- Incident
- Aug 1, 2023
- Mileage
- 151,000 mi
Can phasers failed. Ford will not accept any responsibility for a known dangerous issue.Ford refuses to help even though they knew about this issue. They did not issue a recall, instead offering a Customer Satisfaction Program so they could dodge responsibility for future repairs. This is a dangerous defect as it can cause an engine to seize up on the highway. I’m stuck with a repair bill in the thousands of dollars and Ford will not even assist with the cost.
- NHTSA ID
- 11765846
- Incident
- Aug 27, 2026
The valve cover on my 2019 Ford F-150 equipped with the 5.0L V8 engine has failed and is leaking engine oil directly onto the exhaust. The vehicle was inspected by a professional technician, who confirmed that the valve cover itself is the source of the leak rather than simply the replaceable valve cover gasket. The technician also advised that the valve cover on the opposite side is showing signs that it may develop the same issue and recommended replacement of both valve covers. This creates a safety concern because engine oil is leaking directly onto hot exhaust components. I am concerned that continued oil leakage onto the exhaust could result in smoke or an underhood fire. At this time, I am not aware of an actual fire occurring. The failure and location of the oil leak were confirmed by a professional service technician. The vehicle/component has not, to my knowledge, been inspected by Ford specifically for this issue. I am not aware of any warning lamp or dashboard message that appeared before the leak was discovered. The affected valve covers are composite/plastic components. Replacement of the complete valve cover has been recommended because the technician determined that the cover itself, rather than only the gasket, is causing the leak. The failed component can be retained and made available for inspection upon request after replacement. I am submitting this complaint because failure of the valve cover is allowing engine oil to leak directly onto the vehicle's hot exhaust components, creating a potential fire hazard.
- NHTSA ID
- 11764811
- Incident
- Sep 1, 2026
Engine failure due to oil consumption. Low compression on bank 2. Changed coil packs, spark plugs and bank 2 Catalytic converter misfires stayed. Took to dealer for diagnostics and found low compression and recommended engine replacement. Now getting new truck because of expensive engine replacement causing me to roll the negative equity to my new truck.
- NHTSA ID
- 11763679
- Incident
- Aug 31, 2026
The contact owns a 2019 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. The contact stated that the failure ceased after the engine had been running for several minutes. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 70,000.
- NHTSA ID
- 11761918
- Incident
- Jul 1, 2026
- Mileage
- 70,000 mi
EnginePowertrain (other)
Filed Aug 10, 2026
My truck has routinely been very hard shifting in 3rd to 4th gear. Recently it downshifted from 8th to 4th without warning and made a loud clunking noise. It still runs, but the transmission seems to be getting worse.
- NHTSA ID
- 11756034
- Incident
- Aug 8, 2026
EnginePowertrain (other)
Filed Jul 16, 2026
When accelerating from first to second gear, there is a power boost into second gear whether I want the power or not. Example: if I am turning I am not accelerating but my engine will continue to go up in rpm’s and make me go into second gear. Dangerous
- NHTSA ID
- 11750903
- Incident
- Jul 1, 2026
Driver assistanceEnginePowertrain (other)
Filed Jul 3, 2026
While driving on a highway, my 2019 Ford F-150 suddenly lost power during acceleration due to a transmission malfunction. The truck hesitated and failed to respond to the accelerator, nearly causing a rear-end collision. The transmission required a major overhaul at approximately 53,000 miles, yet the same symptoms returned shortly after the repair. Around 56,000 miles, the engine also developed a cam phaser/timing chain failure requiring extensive repairs. These major drivetrain failures at such low mileage raise serious safety concerns and indicate a potential manufacturing defect. I believe this vehicle poses an unreasonable safety risk to drivers and the public.
- NHTSA ID
- 11748095
- Incident
- Feb 6, 2025
2019 F150 5.0 v8 Coyote engine consuming oil excessively even after TSB - 19-2365 Exhaust/Engine smoking on startup no matter what time of year.
- NHTSA ID
- 11747741
- Incident
- Dec 31, 2024
ElectricalEngineSteering
Filed Jun 26, 2026
While driving my vehicle (2019 Ford F150), it suddenly came to a complete stop. The engine shut off and the steering wheel locked up. While in the middle of a roadway, I had to quickly throw my vehicle into park, turn it off and back on. At that point, it was running again and I was able to safely get it to a dealership where it was inspected for an issues. There were no warnings, alerts or messages on my dashboard. The dealership confirmed what had happened. It was due to the electronic steering system failing. They fixed it and so far there has been no issues. This is not the first time I have heard of this happening and after researching, it appears it is more common than not. I believe, because of the risk of this vehicle unexpectedly and suddenly stopping on any roadway, a recall should occur. I could not imagine what would happen if one of my loved ones had been driving and a serious crash occurred.
- NHTSA ID
- 11746712
- Incident
- Apr 1, 2026
Had the truck 4 weeks from dealer and it was 5 quarts low on oil!! Got oil change. Another month passes and it was almost 2 guards low. Took it to shop they can’t find a leak. Another month passers and it’s 1.5 quarts low again! Every month have to put 1.5 to 2 quarts in it!!! Have not even had it 6 months yet! Must be a lemon!!!
- NHTSA ID
- 11745119
- Incident
- Jun 15, 2026
Cam phaser rattle, infamous in many ford models. The 2019 eco boost is very known for this sound and issue, ford has offered temporary resolutions and assistance before but no permanent fix. This issue affects hundreds of thousand of ford models and is quoted at a $5,500 job by many dealers. Ford Owners are aware of the issue and so are ford dealers. It is no longer a temporary issue and is long overdue for a recall.
- NHTSA ID
- 11744814
- Incident
- Jun 16, 2026
EnginePowertrain (other)
Filed Jun 16, 2026
Ford has a known issue with the 2019 f150 eco boost cam phaser rattling. They replaced once and it failed again. They now refuse to repair the fix that should have corrected the initial cam phaser issue. They continue to use faulty parts.
- NHTSA ID
- 11744459
- Incident
- Jun 16, 2026
Driver assistanceEngine
Filed Jun 14, 2026
Over the years the engine has felt like it was slipping or stalling. It appears to be increasing more. Sometimes it happens while cruise control is on. Today, the engine slipped for a prolonged time, more than usual, and then RPMs decreased. Warning sign of a “wrench” appeared on screen and said see manual. I was also unable to put vehicle in reverse. Slips more at lower speeds when accelerating.
- NHTSA ID
- 11744062
- Incident
- Jun 14, 2026
85,000 miles Tam phaser and timing system fail along with misfires fuel injector. At 115,000 miles engine failure on the freeway.
- NHTSA ID
- 11743895
- Incident
- Jun 13, 2026
EnginePowertrain (other)
Filed Jun 10, 2026
excessive oil consumption. I have to check and refill every single week since i drive over 100 miles/day, it is ridiculous how much oil burns. Transmission at high speed acts very erratic, when downshifting is like it doesn't know what do do and when it finally decides to down shift, it kicks so hard that feels like it's going to brake in pieces, even at low speed the shifting is very hard, not smooth at all. radio carplay is useless, every time i try carplay, it works but i am not able to use the volume, so i have the feature but can't use it
- NHTSA ID
- 11743112
- Incident
- Jun 1, 2026
Cold start rattle lasting a second or more. Ford dealer diagnosed it as being bad cam phaser (TSB 23-2143). This is a very common issue with 3.5L engines from 2017-2020 - well documented on forums and youtube (even by ford technicians). I contacted Ford to see if they would assist in covering cost (my vehicle was a previous fleet vehicle and sold certified used in Dec 2020 with warranty running out in Dec 2025). Ford had several CSP's related to these engine and model years (21B10 and 21N03). Ford says my vehicle is not affected by these two CSPs and that is why coverage is denied. Dealer did determine my vehicle qualified under both CSPs based on information from the CSP's (make, model, build plant). My vehicle is affected by known bad parts, Ford redesigned VCT. Per Ford technicians, the new VCT design is the only long term fix (PCM reflash and replacing with original VCT parts are not). How can a TSB (23-2143) cover my vehicle when the previous CSP did not - for the same issue. Ford is refusing to assist customers cover cost to replace of known poorly designed parts (why would they redesign if they didn't know)? Ford does not include my vehicle in the CSPs though it matches criteria - Ford possibly drastically understated the number of vehicles affected by these CSP's. Dealer says mine is affected by this but Frod doesn't include my vehicle. This should be a full recall (not time limited under CSPs) as it can cause the vehicle to not start when auto stop/start is enabled (middle of 5 lane highway in Atlanta metro area rush hour). Failure of cam phasers can force vehicle into limp mode reducing ability to operate vehicle . Ford is well aware the parts are faulty and an integral part of the engine, why would they redesign if they were not faulty?
- NHTSA ID
- 11737761
- Incident
- May 11, 2026
My 2019 Ford F-150 was subject to Safety Recall 21B10. In June 2021 the dealer documented the cam phaser issue but could not perform the repair. I received the recall notice in October 2021 and step one of the recall was completed in December 2021. In June 2023, still within mileage coverage and under warranty, I returned with the same complaint. The dealer acknowledged the problem and ordered parts explaining that they would take a very long time to come. I was never contacted again. In April 2026 my vehicle has sustained damage to the timing chain, guides, solenoids, cam phasers, and tensioners — all components directly related to the unrepaired recall defect. Ford has offered only partial goodwill coverage, leaving me with a $1,600 balance for damage caused by an incomplete federally-mandated recall repair.
- NHTSA ID
- 11736998
- Incident
- Apr 1, 2026
EnginePowertrain (other)
Filed May 6, 2026
Transmission shifts eradicate, jumps into gear (hard) Motor rpm raises high as transmission actually jumping , not smooth shifting into gear .
- NHTSA ID
- 11736212
- Incident
- Apr 12, 2026
I was getting on the highway in 7th gear and the truck shifted to 1st gear. The rear end locked up and my vehicle skidded out of control. Luckily there was no one around and I did not contact another vehicle or a road barrier.
- NHTSA ID
- 11735450
- Incident
- May 4, 2026
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.