2024 Ford F-150 Problems

Safety recall 25V512 has been open and unfulfilled for nearly a year. The dealer says parts are not available and cannot provide a date when they will be. I can’t believe Ford cannot get parts for a critical recall but can still produce over 1/2 million new trucks annually.

The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 20 MPH, the steering wheel locked up and the vehicle stalled, and it rolled across an intersection and then stopped. The vehicle failed to restart. The contact stated that a tow truck arrived, and the tow truck driver could not shift into drive (D), but the vehicle was towed from the scene. The vehicle was towed to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

The contact owns a 2024 Ford F-150. The contact stated that following an unsuccessful Over-the-Air (OTA) software update, the display screen and instrument panel were constantly rebooting, with a loss of functionality for several electrical features. The vehicle was taken to a dealer, where technicians associated the failure with NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). After several service repairs and the inclusion of a field service engineer, the vehicle remained unrepaired and had been with the dealer for over two months. The manufacturer was notified of the failure and provided the contact with a case number. The contact was not provided any status updates because the master technicians were on extended leave. The failure mileage was approximately 25,000.

Purchased new vehicle May 2024 primarily for towing my recreational vehicle (2024 Ford F150 Pickup). June 2024 took vehicle to dealership indicating that I was intermittently getting a "Trailer Disconnect" warning while driving (loss of trailer brakes, lights etc.). Dealer indicated no issue found. Subsequently returned to dealership on 6 other occasions over 2 years after continuing to experience the failure. Replaced 7 pin connector on trailer and dealer has replaced the 7 pin on vehicle and Trailer Control Module (TCM) but problem persists. Early 2026 dealership performed a recall on TCM software - did not resolve the issue (vehicle intermittently indicates the trailer is disconnected while driving or manually activating the trailer brakes). Issue seems to occur typical on startup after several hours of driving with a trailer (heat related), and every time activate the trailer brakes manually. I get a "Trailer Disconnect" warning by activating the manual trailer brake even without a trailer attached. Working with Ford Customer Service Team and the dealership for 7 days, no solution was discovered. The dealership indicated (in writing) that it is normal operation to disconnect the trailer when the TCM is activated manually (while driving or stopped).

Re: Recurring Knock Sensor Failure — 2024 Ford F-150 STX (2.7L) I am writing to document a recurring mechanical issue with my 2024 Ford F-150 STX, 2.7L, currently at approximately 30,900 miles, purchased new. First Incident (late XXX): While driving, the check engine light illuminated, indicating a knock sensor fault. I brought the vehicle to Ted Britt Ford in [XXX], where it remained for five days for sensor replacement. I requested a loaner vehicle, which the dealership stated was unavailable, requiring me to rent a replacement vehicle at my own expense. Second Incident (XXX): Following a period of heavy rainfall, the check engine light returned with an identical knock sensor fault. The vehicle was again taken to the same dealership and held for five days for repair. When I again requested a loaner, I was informed one could not be provided because the vehicle was not originally purchased at that dealership. Rental Costs: Across both repairs, I have incurred rental vehicle expenses for a combined 10 days due to the dealership's lack of loaner availability. Suspected Root Cause: Based on the pattern of failures — particularly the correlation with heavy rain — I believe water may be intruding into the engine compartment through the hood cowl area and affecting the knock sensor. I have found numerous other reports from Ford F-150 owners describing similar symptoms, which suggests this may be a broader design or manufacturing issue rather than an isolated incident. Concerns: Given that this is a low-mileage, recently purchased vehicle experiencing the same failure twice within approximately three to four months, I am concerned this issue will recur once the vehicle is out of warranty, at which point repairs would no longer be covered. I believe this pattern warrants investigation, and potentially a recall, given the apparent frequency of similar complaints among other owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Ford F-150. The contact stated that following an unsuccessful Over-the-Air (OTA) software update, the display screen and instrument panel were constantly rebooting, with a loss of functionality for several electrical features. The vehicle was taken to a dealer, where technicians associated the failure with NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting). After several service repairs and the inclusion of a field service engineer, the vehicle remained unrepaired and had been with the dealer for over two months. The manufacturer was notified of the failure and provided the contact with a case number. The contact was not provided any status updates because the master technicians were on extended leave. The failure mileage was approximately 25,000.

While driving in Sport mode on an interstate, during descending downhill, the transmission started down shifting. At that time near the bottom of the hill was standing water on an area. It was suddenly like hitting the brakes & I hydroplaned, but luckily I never touched the brakes. The down shifting at the same time as hitting the water caused the vehicle to loose control of the road. Luckily I regained control by steering and did not wreck. There should be a safety warning on this issue or a correction in the vehicle down shifting

Our 2025 Ford F-150 experienced a complete instrument cluster failure immediately following a manufacturer-initiated over-the-air software update. Component/System Failure: The instrument cluster/display failed completely. The speedometer, fuel gauge, warning lights, and all critical driving information are inoperable. The vehicle is available for inspection upon request. Safety Risk: This creates a serious safety hazard because the driver cannot monitor speed, fuel level, or warning indicators, increasing the risk of unsafe operation. Event Details: After the update installed overnight, the dashboard display was nonfunctional upon startup. The vehicle was operating normally prior to the update, and the failure occurred immediately afterward with no other issues. Inspection/Confirmation: The vehicle was taken to Southwest Ford dealership, where the issue was confirmed. We were told it is an electrical problem requiring repair. The dealership also stated another vehicle there had the same issue following an update. Manufacturer Response: The vehicle has approximately 46,000 miles and is out of warranty. We were quoted about $1,500 for repair. We opened a case with Ford Motor Company (Case #CCH-07666598-Q6Y1R3), but coverage was denied. Prior Warnings: There were no warning lights, messages, or symptoms prior to the failure. We believe this may indicate a defect in the software update system that could affect other vehicles and pose a broader safety risk. We request investigation and appropriate action.

Re: Recurring Knock Sensor Failure — 2024 Ford F-150 STX (2.7L) I am writing to document a recurring mechanical issue with my 2024 Ford F-150 STX, 2.7L, currently at approximately 30,900 miles, purchased new. First Incident (late XXX): While driving, the check engine light illuminated, indicating a knock sensor fault. I brought the vehicle to Ted Britt Ford in [XXX], where it remained for five days for sensor replacement. I requested a loaner vehicle, which the dealership stated was unavailable, requiring me to rent a replacement vehicle at my own expense. Second Incident (XXX): Following a period of heavy rainfall, the check engine light returned with an identical knock sensor fault. The vehicle was again taken to the same dealership and held for five days for repair. When I again requested a loaner, I was informed one could not be provided because the vehicle was not originally purchased at that dealership. Rental Costs: Across both repairs, I have incurred rental vehicle expenses for a combined 10 days due to the dealership's lack of loaner availability. Suspected Root Cause: Based on the pattern of failures — particularly the correlation with heavy rain — I believe water may be intruding into the engine compartment through the hood cowl area and affecting the knock sensor. I have found numerous other reports from Ford F-150 owners describing similar symptoms, which suggests this may be a broader design or manufacturing issue rather than an isolated incident. Concerns: Given that this is a low-mileage, recently purchased vehicle experiencing the same failure twice within approximately three to four months, I am concerned this issue will recur once the vehicle is out of warranty, at which point repairs would no longer be covered. I believe this pattern warrants investigation, and potentially a recall, given the apparent frequency of similar complaints among other owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

Purchased new vehicle May 2024 primarily for towing my recreational vehicle (2024 Ford F150 Pickup). June 2024 took vehicle to dealership indicating that I was intermittently getting a "Trailer Disconnect" warning while driving (loss of trailer brakes, lights etc.). Dealer indicated no issue found. Subsequently returned to dealership on 6 other occasions over 2 years after continuing to experience the failure. Replaced 7 pin connector on trailer and dealer has replaced the 7 pin on vehicle and Trailer Control Module (TCM) but problem persists. Early 2026 dealership performed a recall on TCM software - did not resolve the issue (vehicle intermittently indicates the trailer is disconnected while driving or manually activating the trailer brakes). Issue seems to occur typical on startup after several hours of driving with a trailer (heat related), and every time activate the trailer brakes manually. I get a "Trailer Disconnect" warning by activating the manual trailer brake even without a trailer attached. Working with Ford Customer Service Team and the dealership for 7 days, no solution was discovered. The dealership indicated (in writing) that it is normal operation to disconnect the trailer when the TCM is activated manually (while driving or stopped).

White smoke coming out of rear wheels when driving 80mph. Engine kicks at the same time reducing the speed. Strong smell of brakes at the rear wheels when pulled over. Likely the brakes are engaged at that speed.

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

Rear axle nut recall 25S82 September ‘25. My dealer inspected my truck, assured me it was needed but repeated requests since then “no parts available”. I’m seriously concerned and reluctant to drive on extended trips.

Almost all functions connected to the steering column quit working. I do not have working turn signals, high beams or wipers, unless the wipers are on high. None of the functions on the steering wheel work. It seems like a safety issue to not have functioning turn signals or properly finctioning wipers and high beams. No lamps or warnings.

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the lights on the instrument panel were inoperable. The vehicle was taken to the dealer, where it was diagnosed with a failed junction box. The contact was informed that water and mold had gotten into the junction box and caused the damage. In addition, the contact was informed that the water and mold had started from the windshield seal. The contact was informed that the wiring harness, the windshield, and the carpet needed to be replaced. The vehicle was repaired. The contact was informed that the windshield was not properly sealed by the factory. The contact referenced NHTSA Campaign Number: 24V486000 (Visibility); however, the VIN was not included in the recall. The contact was the fleet manager and had several of the vehicles in inventory. The contact was concerned that the vehicles would experience the same failure and that the repair would not be covered under the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Crashed truck and all airbags deployed besides passenger (I was only person in the car). The drivers airbag partially deployed and I smashed my face on steering wheel. It was defective or malfunctioned.

I was in a accident where I was going a okay speed in traffic where suddenly the car in front of me brakes and my emergency brakes did not activate so I had to slam on mines to avoid impact but the car behind me hit me causing me to impact the car in front and with no airbag deployment from impact in back and front. Causing me later with neck and head pain.

The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 20 MPH, the steering wheel locked up and the vehicle stalled, and it rolled across an intersection and then stopped. The vehicle failed to restart. The contact stated that a tow truck arrived, and the tow truck driver could not shift into drive (D), but the vehicle was towed from the scene. The vehicle was towed to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

See attached document for complaint

[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The seat belt will not latch when I insert the tongue normally. It will only click into the buckle if I hold the release button down while inserting it. This is the back seat behind the driver seat.

Seat belt sensors do not work correctly for back seat passenger. Seat doesn’t register people sitting in it or when seat belt is buckled sometimes. Issue was reported to dealer and taken for repairs u see warranty, but never completed. Causes issues when carrying passengers because i can’t tell if people are buckled. Sometimes driving down road it alerts randomly that seat belt was unbuckled and causes risk that could lead to an accident when I have to adjust it for a child while driving down the road. This is a wide spread reported issue for these trucks and should be recalled.

See attached document for complaint

I own a 2024 Ford F-150 Lightning Platinum built in August 2024. The vehicle has been at the dealership for over 45 days for severe, unresolved electrical safety defects. I have attached photographic proof of the main defects. The first three photos show the driver's instrument display screen behind the steering wheel completely blacking out on startup, blinding critical safety gauges like the speedometer. The center screen stays on, but the main cluster is totally dead. Fourth and fifth photos show the driver's seat memory failure. I manually set my lumbar support to a comfortable 3-4-3 setting and save it, but every time the truck sits, the seat completely deflates to a flat zero default on startup. This causes an immediate driving distraction and ergonomic hazard. The factory navigation also randomly shouts driving directions out of nowhere without any driver input. The dealership is currently trying to install a temporary "bypass wire" hack on my factory harness just to see if it fixes the seat memory. However, Ford's internal hotline (SSSC) refuses to authorize repairs for the black screen or phantom navigation until a tech physically catches it glitching on command. Ford’s policy is to return the vehicle unrepaired if it does not fail during active observation. I am requesting NHTSA to investigate Ford's active evasion of safety recall 25V540 (Ford 25S88). The official recall paperwork states the defective supplier software entered production on May 14, 2024. My truck was manufactured in August 2024—squarely within the defective window—yet Ford is using a model-year loophole to exclude 2024 vehicles from the recall population. They are denying owners a permanent factory software remedy and forcing dealers to use unapproved, temporary physical workarounds. The vehicle is at the dealership and available for federal inspection if need be.

The contact owns a 2024 Ford F-150. The contact stated that soon after purchasing the vehicle, the wrench warning light was displayed on the instrument panel. The contact then received notification of NHTSA Campaign Number: 25V341000 (Suspension); and related the recall to the warning light being illuminated. The contact stated that several appointments were scheduled with the local dealer for the recall repair; however, the dealer failed to service the recall after each visit. The contact was recently informed that the dealer did not have the tool needed to repair the vehicle and was waiting for another dealer to provide the tool for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 1,200.

The contact owns a 2024 Ford F-150. The contact stated that the vehicle was vibrating abnormally while driving at approximately 70 - 80 MPH. The contact stated that the failure had not occurred at slower speeds. There were no warning lights illuminated. The vehicle was taken to the dealer 4 times; however, the dealer was unable to determine the cause of the failure. The tires were replaced, the rims were replaced, and an alignment was performed; however, the failure persisted. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 490.

I have 4 of the Nuna revv car seats. 2 of these seats have malfunctioned and are stuck in the forward facing position and Will not rotate once the release handle is pressed. I contacted the manufacturer and they stated the seat is two years old and not covered under warranty. And I have an option to purchase a new seat for 400$. I feel like this is extremely unsafe. My son still rear faces and I was forced to put him forward facing on the drive home.

I purchased a new 2024 Ford F-150 on August 31, 2024, and just six weeks later, on October 19, 2024, the entire left front suspension failed while I was driving at 50-55 MPH. The truck suddenly and unexpectedly took a hard left and I nearly lost control of the vehicle. It was incredibly difficult to maintain control of the truck as it swerved dangerously, but I managed to guide it to the shoulder and called for a tow to the dealership where I bought it. I discovered the left front tire and rim had detached and the entire front suspension pulled out of the truck. The left front tire was positioned sideways under the truck. My concern is there's potential issues stemming from what appears to be a failure to properly torque the top control arm at the factory that are being covered up. I was told that Ford recalled some Rangers and Broncos after it was discovered the nut on the left upper control arm was either missing or not properly torqued in the plant. To my knowledge there has not been a recall on the F150 models. If the incident had occurred on the interstate or while meeting an oncoming vehicle, I have no doubt there would have been serious injuries or fatalities involved. The were no warning signs or symptoms prior to the incident occurring. The truck remained at the dealership in repair until November 20th.

The contact owns a 2024 Ford F-150 equipped with Pirelli Tires, Tire Line: Scorpion ATR, Tire Size: 275/60/R20, DOT Number: [XXX] . The contact stated that while driving at undisclosed speeds in the rain, the vehicle hydroplaned on three separate occasions. The contact decelerated to 35 MPH. The contact stated that the vehicle went towards the left of the roadway. The contact was able to maintain control of the vehicle. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was taken to a tire center to replace the tires. The manufacturer was contacted and informed the contact about completing a complaint form. The tire failure mileage was 16,000 and the vehicle failure mileage was approximately 16,750. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)