Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 183 NHTSA owner-reported complaints for the 2024 Ford F-150. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 183 · page 1 of 8
Safety recall 25V512 has been open and unfulfilled for nearly a year. The dealer says parts are not available and cannot provide a date when they will be. I can’t believe Ford cannot get parts for a critical recall but can still produce over 1/2 million new trucks annually.
Purchased new vehicle May 2024 primarily for towing my recreational vehicle (2024 Ford F150 Pickup). June 2024 took vehicle to dealership indicating that I was intermittently getting a "Trailer Disconnect" warning while driving (loss of trailer brakes, lights etc.). Dealer indicated no issue found. Subsequently returned to dealership on 6 other occasions over 2 years after continuing to experience the failure. Replaced 7 pin connector on trailer and dealer has replaced the 7 pin on vehicle and Trailer Control Module (TCM) but problem persists. Early 2026 dealership performed a recall on TCM software - did not resolve the issue (vehicle intermittently indicates the trailer is disconnected while driving or manually activating the trailer brakes). Issue seems to occur typical on startup after several hours of driving with a trailer (heat related), and every time activate the trailer brakes manually. I get a "Trailer Disconnect" warning by activating the manual trailer brake even without a trailer attached. Working with Ford Customer Service Team and the dealership for 7 days, no solution was discovered. The dealership indicated (in writing) that it is normal operation to disconnect the trailer when the TCM is activated manually (while driving or stopped).
The contact owns a 2024 Ford F-150. The contact stated that while driving approximately 20 MPH, the steering wheel locked up and the vehicle stalled, and it rolled across an intersection and then stopped. The vehicle failed to restart. The contact stated that a tow truck arrived, and the tow truck driver could not shift into drive (D), but the vehicle was towed from the scene. The vehicle was towed to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
The contact owns a 2024 Ford F-150. The contact received notification of NTHSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
While driving in Sport mode on an interstate, during descending downhill, the transmission started down shifting. At that time near the bottom of the hill was standing water on an area. It was suddenly like hitting the brakes & I hydroplaned, but luckily I never touched the brakes. The down shifting at the same time as hitting the water caused the vehicle to loose control of the road. Luckily I regained control by steering and did not wreck. There should be a safety warning on this issue or a correction in the vehicle down shifting
Almost all functions connected to the steering column quit working. I do not have working turn signals, high beams or wipers, unless the wipers are on high. None of the functions on the steering wheel work. It seems like a safety issue to not have functioning turn signals or properly finctioning wipers and high beams. No lamps or warnings.
Vehicle was in Ford dealership’s service bay for an oil change service and reportedly caught fire inside the cab behind the dash due to an electrical system malfunction. The service technician stated that it was on the rack and just spontaneously caught fire inside the cab in the dash behind the infotainment system.
The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
VIN # [XXX] Ford Customer Service Current Case Number: [XXX] Integrated Trailer Module Failure after recall completion. NHTSA Campaign ID Recall # 26C10 was completed at Coconut Point Ford in Florida on 3/26/2026. This recall identified that when towing a trailer, the integrated Trailer Module may lose communication with the trailer possibly causing a loss of brake and turn signal lights or a loss of brake function. On [XXX] in the middle of a seriously steep and dangerous decent, the system reported that the trailer was disconnected from the truck causing, loss of trailer brake control which in turn cause a reliance on the truck. The antilock brake system failed moments later. I had to literally stand on the brakes to slow down to keep from going over the side of the mountain. At the end of the dirt road where it Ts onto the highway we could not stop. We travel with a 23 foot 2019 Vintage Cruiser manufactured by Gulf Stream. That weighs approximately 5200 lbs empty; I have a Cat Scale reading of 4840 pounds from a 12/6/24 weight with my previous truck. We do not travel with any water in our Black, Grey or Fresh Water tanks so even fully loaded we are still well within specs for this trucks towing capacity. The brake control on the truck was set to 5. Faricy Boys Ford in Canon City Colorado, verified that a recall had been completed and worked on the truck for 3 full days, testing many things including tailgate malfunctions and miscellaneous electrical systems trying to replicate the problem, no dealer has been able to replicate the problem. They finally replaced all the brakes and rotors as well as flushing the brake system. I respectfully requested that Ford Motor Company assign the review of this case to a regional Customer Service Manager / Engineer to review the complete repair history of this vehicle, via registered mail. We haven heard anything yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 2024 Ford F-150. The contact received a recall notification, NHTSA Campaign Number: 25V512000 (Power Train) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The contact stated that he later received another recall notification, stating that the parts were unavailable. The dealer was contacted again. The contact was informed that the parts were on back order. The manufacturer was contacted, and the contact was informed that the parts were unavailable. The contact had not experienced any failure regarding the unrepaired recall repair.
2024 Ford F150 tremor 14,000 miles The gearshift modual locks into position and locks the transmission (light blinking and transmission light shows on dashboard) You cannot shift to park or start the car, it will do this in drive or reverse and locks the transmission. A hard reset does not solve the issue. The First time this happened l was with my wife and two young children in the mountains around 30miles from cell service. This is a major safety issue. The dealership cannot replicate it, and therefore wont replace it even though it is a known issue. tsb 26-2066 I do have a video of this happening. Fortunately the second time this happened I was close to home. The vehicle occasionally leaves us stranded due to an un-replicated transmission lock flaw.
The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function properly. The contact stated that while driving in traffic, after being cut off by another vehicle, the Forward Collision Avoidance system failed to detect or alert the driver of the issue, or activate the Forward Collision Avoidance Automatic Emergency Braking feature. The vehicle was taken to an authorized Ford dealer on two separate occasions due to the failures. During the first visit, the service department performed a diagnostic test but was unable to duplicate the failure. The contact was instructed to return if the failure persisted. During the second service visit, a technician performed a road test with the contact and successfully verified that the ADAS safety features were inoperable. The technician and the contact performed identical test drives on four brand new 2026 Ford F-150 vehicles at the dealer and experienced similar failures with the Forward Collision Avoidance system. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.
2024 Ford F-150 The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
APIM real‑time clock failure. Dealer refuses repair, states ‘software issue’ for 16 months. Clock resets instantly to 12:00, cannot retain time. Will also blink sometime to current time and then immediately back to 12:00. This displays both on my head unit as well as my heads up display.
I own a 2024 Ford F-150 Lightning Platinum built in August 2024. The vehicle has been at the dealership for over 45 days for severe, unresolved electrical safety defects. I have attached photographic proof of the main defects. The first three photos show the driver's instrument display screen behind the steering wheel completely blacking out on startup, blinding critical safety gauges like the speedometer. The center screen stays on, but the main cluster is totally dead. Fourth and fifth photos show the driver's seat memory failure. I manually set my lumbar support to a comfortable 3-4-3 setting and save it, but every time the truck sits, the seat completely deflates to a flat zero default on startup. This causes an immediate driving distraction and ergonomic hazard. The factory navigation also randomly shouts driving directions out of nowhere without any driver input. The dealership is currently trying to install a temporary "bypass wire" hack on my factory harness just to see if it fixes the seat memory. However, Ford's internal hotline (SSSC) refuses to authorize repairs for the black screen or phantom navigation until a tech physically catches it glitching on command. Ford’s policy is to return the vehicle unrepaired if it does not fail during active observation. I am requesting NHTSA to investigate Ford's active evasion of safety recall 25V540 (Ford 25S88). The official recall paperwork states the defective supplier software entered production on May 14, 2024. My truck was manufactured in August 2024—squarely within the defective window—yet Ford is using a model-year loophole to exclude 2024 vehicles from the recall population. They are denying owners a permanent factory software remedy and forcing dealers to use unapproved, temporary physical workarounds. The vehicle is at the dealership and available for federal inspection if need be.
The contact owns a 2024 Ford F-150. The contact stated he received the notification letter for NHTSA Campaign Number: 25V512000 (Power Train). The vehicle was taken to the local dealer where it was inspected and informed the parts were backordered. The manufacturer was contacted who confirmed the part status and referred the contact to the local dealer. The contact had not experienced a failure.
The contact owns a Ford F-150. The contact stated that during cold start up, there is a delay when reversing and resistance in backward movement. The vehicle moves slowly despite full throttle. The vehicle also intermittently experienced harsh shifting. The vehicle was taken to th The approximate failure mileage was 10,000.
On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Seat belt sensors do not work correctly for back seat passenger. Seat doesn’t register people sitting in it or when seat belt is buckled sometimes. Issue was reported to dealer and taken for repairs u see warranty, but never completed. Causes issues when carrying passengers because i can’t tell if people are buckled. Sometimes driving down road it alerts randomly that seat belt was unbuckled and causes risk that could lead to an accident when I have to adjust it for a child while driving down the road. This is a wide spread reported issue for these trucks and should be recalled.
Very hard down shifting at low speeds and it feels like the drive line is coming out of it!! Has been happening since brand new! I have reported it to the dealership and the said it was a quart low on fluid and they added a quart but the vehicle continues to do the same thing???
Crashed truck and all airbags deployed besides passenger (I was only person in the car). The drivers airbag partially deployed and I smashed my face on steering wheel. It was defective or malfunctioned.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
soy-based wire insulation has caused engine damage to vehicle. Rodents have Damaged the vehicle Wiring due to soy-based wires installed during manufacturing. I have to pay expensive repairs due to mice chewing on soy-based wires installation. The vehicle engine is smoking This will be a reoccurring problem. New wires need to be installed that does NOT attract rodents.
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that parts were not yet available. The contact had not experienced a failure.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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