Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2025 Honda Accord submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 37 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 37, in the owner's own words
When turning the steering wheel at low speeds or when not moving, creaking and popping noise can be heard coming from the lower front end of the vehicle. I was told by Honda service that there is a known issue and that Honda was working on a remedy for the problem.
The contact owns a 2025 Honda Accord. The contact stated that while driving approximately 55 MPH on a highway, the steering wheel seized, resulting in a loss of steering control. The contact was able to pull the vehicle onto the shoulder and then drove off the highway to a gas station, where the vehicle was towed. The contact stated that the power steering warning light, the brake warning light, and several unknown warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the steering rack had failed. The vehicle had not been repaired. The manufacturer was notified of the failure, but no response was provided. The failure mileage was approximately 10,500.
The contact owns a 2025 Honda Accord. The contact stated that while driving at various speeds, the vehicle unintendedly pulled towards the right or the left, depending on the last direction the steering wheel was turned. No warning light was illuminated. In addition, the contact stated that while driving in rainy weather, the vehicle hydroplaned. The vehicle was taken to the same local dealer on several occasions, where an alignment was performed and the steering rack was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
I purchased this vehicle at 0 miles in July 2025 from Honda Accord in Pensacola Florida. I reported in July 2025 that there was a noise and I was unhappy with the vehicle and would like to exchange the vehicle within the 30 days months later, the noise got louder, and I took it in to see what the problem was I was told there was no issue that this is the loud start noise when you first crank the car up I then proceed to advise them that there’s clicking under my steering wheel. I brought the vehicle back in to Honda of Pensacola they checked it and said that this was a steering box issue that had been a recall on most of the Honda Civic. I brought it back in and a tech looked at it, diagnosed it and said that it was a clock spring. They fix the clock spring and said that should fix the problem. Unfortunately, the north continue and got louder. I brought the vehicle back in and they said that they had to fix the steering box and that it was fixed and would not have any more issues. A month later, May 2026 the noise reappeared and I took it back to Honda. They are now saying they know that it is a safety issue it is diagnosed that it is the gear steering box once again, but there is no resolution to fix it. My car have been Nyos wrong three times and the issue is still not fixed. From the beginning, I was misled and told that they would have in place for me about exchanging the vehicle never happened never try to reach out or anything at this time I’m paying for a vehicle they have had thousands and thousands of dollars worth of work and no resolution to fix the main problems I am asking for help because I am a single mother thinking I’m getting reliable transportation and unfortunately I’m getting the short end of a stick with what seems to be a lemon for a vehicle I’m very unhappy and asking for help.
2025 Honda Accord Hybrid experiences a severe, loud knocking noise when turning the steering wheel while stationary or at low speeds. The dealership attempted to grease the components but the mechanical knock remains. This is a known EPS/steering rack defect on the 11th generation Accord and poses a steering failure/binding safety risk at highway speeds.
the steering on the '25 Hybrid Sport L is a little loose? Even small movements make the car drift, and it's hard to keep it straight. the feels like the car won’t track straight. The Lane keep assist does not work like the 10th gen. It’s like a ping pong bouncing off the lines. Who’s experiencing this as well.
I was driving on the freeway, no contact, I was taking a slight turn left and then my car buckled I lost full control of the car for a moment and the I gained it back but the whole steering wheel was misaligned.
Rack and pinion creaking while driving steering and breaking clicking sound underneath Driver flooring
Rack and Pinion loud creaking, popping, or crunching noise, particularly at low speeds or while parking
Around 20,000 miles my car began having faint metallic clanking/clicking sounds turning left and recoiling back to the left under 15 miles an hour and while parked. My lane mitigation, see dealer light turned on for 5 minutes while backing in to a spot then turned off. No issues steering just noise. Glad I am not deaf and I know better because it was a very easy and quiet noise to ignore or miss. My steering is fine now but does not steer as thin and smoothly as before— not like any Honda steering I’ve encountered or when I first bough the car. Feels more stiff now but very drivable on the highway Although repaired under warranty, there are hundreds of Facebook, Reddit, and even NHSTA complaints of steering rack issues for 11th gen accords that have fallen on deaf ears. I am fortunate to have my problem fixed in a relatively quick manner and helpful Honda staff. I am concerned because I hear people complaining this problem coming back after 4-10k miles later. This is a major safety issue in the principle of it all. It is ridiculous that Type Rs and Acuras can get recalled steering racks but not Accord hybrid owners, some waiting 0-5 years for a steering rack recall while owners having to change them out like clockwork on their own dime outside of 36/36k. This is costing people money in tire degradation that Honda doesn't cover, mental stress, and it tarnishes the name of Honda if they don’t actively work to fix their mistake. NHTSA should have a duty to put pressure on Honda to stop producing Accords, Pilots, Type Rs, Acuras, Odysseys, etc with steering racks that don't work. Email me if you want service records, its not letting me load them. Steering rack and gear replaced recheck fine. Clock reel was making noise, cable reel was replaced and no more noise. Front tires are at 4/32nds, backs are at 6/32nds— bought at same time with car. 4 wheel total alignment was done. I have video of the clicking sound.
The steering has been 'sticky' or 'notchy' since the vehicle was a few months old. With lane keeping off, driving in a straight line, when I perform a small steering input, it feels like the steering wheel is locked...when I push harder, it begins to act normally again. NHTSA recall 24V744 actually describes the symptom much better than I can. I have had the vehicle now 9 months and every time this happens, my heart skips a beat. I have complained to the dealer once, they burned half tank of fuel and told me 'its fine'. Next time I brought it for service, I complained again...because it is a safety issue...They said they would have to charge me to look at it...on a 9mo old vehicle. I'm scared to drive this vehicle because when will the steering completely fail and the car will crash?
Subject: Safety Complaint – Loss of Drive Power Prior to Recall Resulting in Crash (2025 Honda Accord Hybrid) I am submitting a safety complaint regarding a 2025 Honda Accord Sport Hybrid (VIN: [XXX]) involved in a crash on [XXX], which we believe is related to a recall issued later in January 2026. At the time of the incident, the vehicle was being driven under normal conditions, below the speed limit, on an empty road. The driver suddenly experienced a loss of control, the vehicle became unresponsive, veered out of its lane, and did not respond to steering correction. The vehicle ultimately collided with an electric pole and was declared a total loss. At the time of the crash, no recall or warning had been issued. We reported the incident to Honda on October 23, 2025 (Case #[XXX]), describing the loss of control and unresponsiveness. However, no mention was made of any potential defect or safety concern. In January 2026, we received a recall notice stating that if the ICM CPU resets while the vehicle is in operation, it may cause loss of drive power and increase the risk of a crash. This description closely matches what occurred during our accident. We also informed the dealership, Scott Honda (Vineland, NJ), but our concerns were not investigated. Instead, the dealership attempted to sell us another vehicle without addressing the safety issue. We believe the defect existed prior to the recall and may have directly contributed to the crash. We are also concerned that the manufacturer did not warn us despite our earlier complaint describing similar symptoms. This incident resulted in the total loss of our vehicle and ongoing financial hardship, as we have been without a replacement vehicle for over six months. We respectfully request that NHTSA investigate the timing of the recall, the manufacturer’s awareness of the defect, and how pre-recall complaints like ours were handled. We are willing to provide all supporting documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
When I rotate my steering I hear a weird sound from the steering. It feels like steering rack issue. It happens during drive as well as when parked. I think this can cause a massive safety problem if steering rack fails while driving. There are no warnings in the car. The problem appeared in mid 2025 and have continued since.
Around 6,000 miles I started noticing a weird sticking sensation in the steering wheel when making small corrections at highway speeds. It feels like the wheel catches on a point near center and needs a little extra force to push through. It's subtle but it's happened enough times to startle me while driving at highway speeds, which is genuinely scary. My dealer looked at it but said they couldn't reproduce the issue and wouldn't take action. On top of that, the Lane Keeping Assist (LKAS) has been really erratic. Instead of making smooth corrections to keep me in my lane, it jerks back and forth in a ping-pong pattern. I think it might be connected to the steering issue, but either way it makes highway driving feel unpredictable and unsafe. I'm filing this because both issues together make me uncomfortable driving this car at speed. A steering system that sticks and a lane assist that overcorrects is a bad combination, and I don't think it should be on a car with 6,000 miles on it.
The steering system produces a creaking noise while turning the steering wheel, most noticeable at low speeds and during parking maneuvers. The condition appears intermittently and is typically heard when the steering wheel approaches certain turning angles. Noise is more prominent during slow-speed operation where steering load is increased.
The vehicle wanders down the road side to side. It’s constantly wandering you have to keep correcting it. It also feels like the steering has a gap in it when you go to correct it. It has been at Honda several times. We were told the last time it may need an alignment so Honda did an alignment and it just made it worse. Vehicle has 11000 miles or so.
I am submitting this complaint to report an ongoing steering system issue that I believe may involve the Electric Power Steering (EPS) motor and could affect safe vehicle operation. The primary symptoms are (1) a clicking sound associated with steering while driving, and (2) a loud creaking sound when turning the steering wheel while stopped or at very low speed. The condition has persisted and has not been resolved after I brought the vehicle to an authorized Honda dealer. The dealer acknowledged the problem, identified the EPS motor area as the source, and indicated Honda is aware of the issue but currently does not have an available fix. Because this issue is related to the steering system, I feel unsafe driving the vehicle and I am concerned that continued operation could lead to a loss of steering assist or another steering-related malfunction.
I was turning into my parking space after work. The car suddenly showed every single alarm possible it started driving incredibly poorly at low speeds. I turned the car off. I let it rest for a minute. I turned it off and it was horribly slow, but it was able to pull it into the parking space. I did not call a tow truck at this time because the last time they towed into an impound lot and it took days to get it to the dealership. They tried to hold my car for ransom for thousands of dollars. This is a brand new vehicle has broken down multiple times. Honda is trying to externalize flame. The dealership takes no ownership of their faulty merchandise
When driving at low speeds there is a knocking noise when turning from one direction to the other. This issue can also be replicated while stopped. No safety issues have resulted from this issue, but can foresee this becoming a more severe problem in the near future.
The vehicle at speed from 40mph and upwards has sticky steering issues that require potential overcorrection from the driver to maintain the vehicle on a straight path. When the driver attempts to make subtle in-lane corrections to keep the vehicle on a straight path, the driver is unable to make small adjustments without the steering making larger adjustments and having to over-correct (ex. if the driver wanted to move the steering wheel 0.5mm, the steering wheel only moves in 1mm increments). Additionally, on following curves that require the driver to adjust the steering wheel about 3-10 degrees in either direction, the steering wheel will stick and not naturally straighten out. The Honda Dealership of Chantilly, VA was able to replicate the issue and was not able to give any reason or develop a path to a solution for the owner to safely operate this Honda. There are also no warning lights or signals, I have also attempted most driving conditions (hot and cold temperatures, all speeds, and different highways), with and without driver assistance programs activated, heated steering wheel on and off, and different steering wheel adjustment positions to attempt to solve the issue at hand. These issues appeared shortly after purchase of the vehicle in late October 2025 and this issue happens on a daily basis. This steering issue presents as a safety issue due to the driver not being able to smoothly steer and having to over-correct for the steering malfunction. In any driving environment, the driver should expect to have a smooth driving experience to promote safety among all drivers on the roads. Additionally, this steering issue may be related to the already diagnosed issue of Honda gearboxes malfunctioning in previous model years. I have uploaded a service record from the Honda of Chantilly Dealership that includes the mileage and complaint from owner.
With longer drives the steering wheel sticks while trying to make minor corrections to maintain going straight. When it does turn to make a small correction it tends to drift right or left, without actually being able to make the car go straight. The stickiness of the steering makes center impossible.
Steering binds or sticks while steering wheel is on center requiring diligence to maintain the vehicle's course. The steering also will periodically act as if the road departure system is engaged even when that feature and lane assist are turned off. The vehicle will dart to the right, but not to the left. Vehicle front suspension was re-aligned, but problems still persists.
When I’m driving at highway speeds my steering wheel gets stuck and when this happens I’m over correcting my steering which is causing my car to swerve . I since took the vehicle to the dealership and had the steering rack and pinion replaced.They told me there has been several complaints of this happening and for now they do not have a updated parts as of yet . So they gave me a 12000 or 1 year warranty if this replacement part fails again.
Steering is sticking. Difficult to keep straight and keep the vehicle tracking straight; difficult to add steering input from center. Sticks to move left and right to keep the vehicle centered in the lane.
As I am driving the steering becomes sticky and can be hard to turn the wheel. As a result my alignment is now off on my brand new accord and I have researched and it seems ro be a widespread issue. I would like for Honda to find a permanent solution so that we do not experience a sudden loss in steering or an issue where we may have to jerk the wheel especially on the expressway where it could potentially lead to a loss of control at high speeds.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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