2021 Hyundai Santa Fe Hybrid

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving 50 MPH, the vehicle failed to respond while the accelerator pedal was depressed. The vehicle was taken to a local dealer where it was diagnosed that the camshaft sensor needed to be replaced. In addition, the vehicle was repaired several times however, the failure persisted. The check engine warning light was illuminated. The contact stated that the vehicle lost motive power while driving at various speeds. The vehicle was taken to another local dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.

NHTSA ID

11600067

Incident

Jun 1, 2024

Mileage

32,000 mi

The contact owns a 2021 Hyundai Santa Fe Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact was able to restart the vehicle; however, the vehicle failed to exceed 40 MPH. The contact stated that the failure reoccurred several times while driving. The contact stated that on several occasions, the vehicle lost motive power. A message indicating that there was no power was displayed, and the check engine warning light was illuminated. Additionally, a red Hybrid warning light with a stop safely message was displayed. The contact stated that the Hyundai App displayed the Power Train and Chassis indicated the contact needed to schedule a service. The vehicle was towed to the dealer, where it was diagnosed and determined the vehicle had either bad fuel or the vehicle was refueled while the engine was running. Additionally, the gas cap was left open. The contact stated that the failure persisted, and the vehicle was taken to the dealer several times. The dealer replaced the rocker cover gasket and oil gasket to resolve a leak. The vehicle was at the local dealer awaiting Field Technical Engineer inspection. The vehicle was not included in NHTSA Campaign Number 22V746000 (Power Train). The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 31,000.

NHTSA ID

11564397

Incident

Nov 29, 2023

Mileage

31,000 mi

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and stalled. The contact was able restart the vehicle; however, the vehicle failed to exceed 30 MPH. The contact stated that the failure reoccurred several times while driving. The contact stated that on several occasions, the vehicle failed to restart, and the vehicle was towed. A message indicating that there was no power was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the intake valve had failed. Additionally, an unknown recall repair was performed on the vehicle. The contact stated that the failure persisted, and the vehicle was taken to the dealer several times. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 25,000.

NHTSA ID

11563515

Incident

Oct 2, 2023

Mileage

25,000 mi

I have been taking my 21 Santa Fe hybrid limited into the dealership for a year and a half for the same code . Powertrain code P040B00, and to this day they can not repair this issue. I looked it up and a ton of us are having issues with this same code. It should be investigated, and customers should be warned. Hyundai needs to recall these vehicles or provide a solution. A year and a half is unacceptable

NHTSA ID

11533831

Incident

Apr 13, 2023

While driving 80 mph down the highway my brand new vehicle shut off completely, the entire car lost power. In another instance I was going around a roundabout and my acceleration completely went out, my son was in the back seat and another car had to jump the curb to avoid crashing into us. I met a woman in the dealership who has been waiting over a year for her recalled tow hitch to be fixed. When it rains or snows the forward safety systems shut off and the alert repeats extremely distracting on your dash, like sounds, red flashing lights, over and over again. You have to constantly hit the ok button while driving to get it to go away.

NHTSA ID

11529228

Incident

Nov 29, 2022

From what I have been told there is no recall on this issue. Purchased a Hyundai Sante Fe Hybrid 2021 brand new in 2021. I live in La Quinta California summers are especially hot. Temps can be anywhere from 105 to 120 . Only had the car for 6months when in light came on saying Inverter needs coolant this has been a problem for the past 2yrs. Checked with Hyundai Service department my coolant is fine air conditioning works well. This not a safety issue but should be fixed and Hyundai is doing nothing about it. Many complaints have been ignored.

NHTSA ID

11521248

Incident

May 9, 2023

Whenever the weather gets above 80 degrees outside my car put a notice to refill inverter coolant, when everything is filled max line. I’ve mentioned it twice to the Hyundai service and both times the employee told me not to worry about it and it is a sensor issue. That is unacceptable, I live in Las Vegas, Nevada where temperatures on average in summer are 90+. That’s a big risk an unnecessary danger to have my car engine over heat and stop in the middle of no where and potentially leave me stranded or worse cause an accident or fire. On top of that I have to see the message every day in the summer temperatures, without any way to remove the message. This will be the 2nd summer I’ve seen this message appear in my car, and I’m tired of the dealership & their car service staff telling me this is nothing to worry about… especially on car not even 4 years old!

NHTSA ID

11516429

Incident

Apr 10, 2023

When turning at low speeds especially sharp turns and accelerating, a cracking sound occurs.

NHTSA ID

11515463

Incident

Nov 1, 2021

Some Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer or has a branded or similar title under any state’s law.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

Certain 2021 – 2023 model year Santa Fe, 2021 – 2023 model year Santa Fe Hybrid, and 2022 – 2023 model year Santa Fe Plug-In Hybrid vehicles may experience an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the horn assemblies under these conditions has been extended to 10 years/ 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. If a horn needs to be replaced, follow the instructions within this Technical Service Bulletin (TSB) 26-BE-001H-1 to install the latest design. Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle is with original warranty of 5 years/60,000 miles.