RoadVitals

2017 Volvo XC90 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
79
Latest Sep 23, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Volvo XC90, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine2524.0%
  • Electrical1918.3%
  • Brakes87.7%
  • Body & structure76.7%
  • Fuel system65.8%
  • Powertrain (other)54.8%
  • Interior & seats54.8%
  • Other / unspecified43.8%
  • Airbags32.9%
  • Suspension32.9%
  • Seat belts21.9%
  • Steering21.9%
  • Visibility21.9%
  • Exterior lighting21.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

25
reports

From owner reports, verbatim

Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil and that alert went away. The day we had the reduced performance we were alerted of that at the time on the highway. It's a little turtle icon. We were not able to accelerate efficiently and it was definitely unsafe to be driving but we had to get home.

NHTSA ID 11749713 · filed Jul 11, 2026

To whom it may concern. Our 2017 XC90 unexpectedly, spantaneously, and catastrophically caught fire under the hood and was a total loss 5 minutes after parking it on April 19, 2026. There were no leaks or other signs of mechanical issues. The vehicle had all regular maintenance completed at the Byers Volvo Service Department in Columbus, OH. It had no open recalls. It was always parked overnight in a garage. The Fire Inspector noted a possible vehicle manufacturing defect as the cause of the fire, however the vehicle was too heavily damaged to be definitive. We do have video of the entire incident as the Volvo was parked on Federal Government Property at the time. We are happy to share any and all information if this helps future vehicles to be safer. It should be noted that there is an active recall for the 2016 XC90 for a coolant hose leak that can cause a fire. Given that the 2017 XC90 is of the same design. Upon checking the internet and Reddit, it appears that our situation is not unique and there are other instances and reports of similar fires.

NHTSA ID 11734076 · filed Apr 27, 2026
All 25 reports naming engine →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

19
reports

From owner reports, verbatim

Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo Cars of Fort Washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the High Voltage Coolant Heater (replaced per a referenced Volvo Technical Service Bulletin), the Inverter Electric Rear Axle Drive Module (IEM) — diagnostic data showed one internal transistor (phase W) reaching 135°C, a severe outlier compared to the other two phases reading approximately 25°C — the A/C refrigerant shutoff valve, and most recently the Electronic Rear Axle Drive (ERAD) transmission, where diagnostic monitoring showed the ERAD clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "Repeat Repair." Despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.

NHTSA ID 11766534 · filed Sep 23, 2026

2017 Volvo XC90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses.Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while driving. This forced the audio system to emit an un-modulated, maximum-volume electronic blast through the cabin, causing severe driver distraction and documented temporary acute acoustic trauma/ear injuries to myself and my young child.Progressive electronic oxidation from ongoing water intrusion has since caused systemic failures of critical safety electronics. This includes spontaneous, unprompted activations of the automated emergency SOS calling network and dangerous operational delays in the backup camera engaging.Dealership service personnel inspected the vehicle and explicitly warned that the water-logged electrical networks are heavily compromised and at imminent risk of a complete blackout while in motion, posing a severe threat of sudden loss of power steering, braking, and propulsion on the highway. Rain is currently actively dripping from the interior ceiling onto passenger cabin components. This platform-wide engineering flaw creates an active fire, electrical, and crash hazard.

NHTSA ID 11766225 · filed Sep 22, 2026
All 19 reports naming electrical →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

11
reports

From owner reports, verbatim

2017 Volvo XC90 manufacturing defect where panoramic sunroof drainage network fails under normal rain, pooling water directly in the floorboard channels over safety module networks and wire harnesses.Water infiltration caused a catastrophic short-circuit of the floorboard-mounted amplifier while driving. This forced the audio system to emit an un-modulated, maximum-volume electronic blast through the cabin, causing severe driver distraction and documented temporary acute acoustic trauma/ear injuries to myself and my young child.Progressive electronic oxidation from ongoing water intrusion has since caused systemic failures of critical safety electronics. This includes spontaneous, unprompted activations of the automated emergency SOS calling network and dangerous operational delays in the backup camera engaging.Dealership service personnel inspected the vehicle and explicitly warned that the water-logged electrical networks are heavily compromised and at imminent risk of a complete blackout while in motion, posing a severe threat of sudden loss of power steering, braking, and propulsion on the highway. Rain is currently actively dripping from the interior ceiling onto passenger cabin components. This platform-wide engineering flaw creates an active fire, electrical, and crash hazard.

NHTSA ID 11766225 · filed Sep 22, 2026

2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing traffic because expected acceleration is not immediately available. Diagnostic testing identified faults in the IEM/ERAD system, including P286D00, Clutch A Engagement Time Performance/Too Slow, and P0A1B62, Drive Motor A Control Module, Algorithm Based Failure. The vehicle is currently being evaluated by an authorized Volvo dealer. I was advised that the high-voltage battery cells appear to be functioning properly and that the dealer is consulting Volvo technical support regarding the loss-of-acceleration condition. Volvo has issued Technical Journal guidance addressing ERAD clutch DTCs, including P286D00, on this generation of XC90. I am concerned that delayed or failed engagement of the ERAD clutch can cause an unexpected delay or loss of propulsion during acceleration. I am also aware of another NHTSA complaint involving a 2017 Volvo XC90 ERAD clutch failure, NHTSA Complaint No. 11673211, describing a delay in propulsion followed by sudden power delivery. I am requesting that NHTSA review this condition as a potential safety defect involving ERAD clutch engagement and intermittent loss or delay of propulsion in Volvo XC90 T8 vehicles.

NHTSA ID 11761290 · filed Sep 1, 2026
All 11 reports naming driver assistance →

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

The contact's daughter owns a 2017 Volvo XC90. The contact stated that while her son-in-law was driving at an undisclosed speed, the brake pedal was firmly depressed, but the vehicle failed to stop immediately. No warning light was illuminated. The vehicle was towed to the dealer, who determined that the vacuum hose had detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

NHTSA ID 11742110 · filed Jun 4, 2026

On thanksgiving day i drove to train station in the morning, and had no issue. After work i got in the car started to drive, i was going 25-35 miles per hour in the maplewood township, and i wanted to slow down just in case i dont see any kid or person at dark. I almost had no brake! I was so scared and i pushed th brake pedal so hard, i was very dangerous for the society at this moment. I just wish i was not on the highway going higher speed, or there were no people around! I really cannot trust this car anymore, i could have hit something!!!

NHTSA ID 11701873 · filed Nov 28, 2025
All 8 reports naming brakes →

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

7
reports

From owner reports, verbatim

The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.

NHTSA ID 11645958 · filed Mar 3, 2025

The 2017 Volvo xc90 hybrid regularly experiences these two issues when it is below freezing in Montana: 1) doors do not catch in the latch so they do not close and/or will fly open when turning. This occurs every time the temperature is below zero. 2) when below zero temperature occurs,

NHTSA ID 11523326 · filed May 22, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo Cars of Fort Washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the High Voltage Coolant Heater (replaced per a referenced Volvo Technical Service Bulletin), the Inverter Electric Rear Axle Drive Module (IEM) — diagnostic data showed one internal transistor (phase W) reaching 135°C, a severe outlier compared to the other two phases reading approximately 25°C — the A/C refrigerant shutoff valve, and most recently the Electronic Rear Axle Drive (ERAD) transmission, where diagnostic monitoring showed the ERAD clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "Repeat Repair." Despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.

NHTSA ID 11766534 · filed Sep 23, 2026

2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing traffic because expected acceleration is not immediately available. Diagnostic testing identified faults in the IEM/ERAD system, including P286D00, Clutch A Engagement Time Performance/Too Slow, and P0A1B62, Drive Motor A Control Module, Algorithm Based Failure. The vehicle is currently being evaluated by an authorized Volvo dealer. I was advised that the high-voltage battery cells appear to be functioning properly and that the dealer is consulting Volvo technical support regarding the loss-of-acceleration condition. Volvo has issued Technical Journal guidance addressing ERAD clutch DTCs, including P286D00, on this generation of XC90. I am concerned that delayed or failed engagement of the ERAD clutch can cause an unexpected delay or loss of propulsion during acceleration. I am also aware of another NHTSA complaint involving a 2017 Volvo XC90 ERAD clutch failure, NHTSA Complaint No. 11673211, describing a delay in propulsion followed by sudden power delivery. I am requesting that NHTSA review this condition as a potential safety defect involving ERAD clutch engagement and intermittent loss or delay of propulsion in Volvo XC90 T8 vehicles.

NHTSA ID 11761290 · filed Sep 1, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

Vehicle has exhibited lagging and stalling while driving in "Pure" (electric-only) mode since approximately April 2026, at approximately 85,000 miles, accompanied by an illuminated check engine light. This has occurred repeatedly at red lights, intersections, stop signs, and in stop-and-go traffic, creating a risk of sudden loss of propulsion in live traffic situations, including at intersections where an unexpected stall could result in a collision. The dealership (Volvo Cars of Fort Washington) has diagnosed this as originating from multiple hybrid drivetrain components over several repair visits: the High Voltage Coolant Heater (replaced per a referenced Volvo Technical Service Bulletin), the Inverter Electric Rear Axle Drive Module (IEM) — diagnostic data showed one internal transistor (phase W) reaching 135°C, a severe outlier compared to the other two phases reading approximately 25°C — the A/C refrigerant shutoff valve, and most recently the Electronic Rear Axle Drive (ERAD) transmission, where diagnostic monitoring showed the ERAD clutch slipping during test drives. Volvo's own internal case management system has classified this case as a "Repeat Repair." Despite multiple repair attempts, the underlying drivability defect (lagging/stalling) has recurred each time, including almost immediately after the vehicle was returned following the initial repair, with minimal intervening use. This pattern indicates a persistent, unresolved defect in the vehicle's hybrid drive system that presents a safety risk due to unpredictable loss of power while driving.

NHTSA ID 11766534 · filed Sep 23, 2026

2017 Volvo XC90 T8 plug-in hybrid, approximately 81,000 miles, experienced intermittent hesitation/loss of propulsion when accelerating. When acceleration is requested, the vehicle can hesitate before power is delivered, creating a serious safety concern when entering, merging into, or crossing traffic because expected acceleration is not immediately available. Diagnostic testing identified faults in the IEM/ERAD system, including P286D00, Clutch A Engagement Time Performance/Too Slow, and P0A1B62, Drive Motor A Control Module, Algorithm Based Failure. The vehicle is currently being evaluated by an authorized Volvo dealer. I was advised that the high-voltage battery cells appear to be functioning properly and that the dealer is consulting Volvo technical support regarding the loss-of-acceleration condition. Volvo has issued Technical Journal guidance addressing ERAD clutch DTCs, including P286D00, on this generation of XC90. I am concerned that delayed or failed engagement of the ERAD clutch can cause an unexpected delay or loss of propulsion during acceleration. I am also aware of another NHTSA complaint involving a 2017 Volvo XC90 ERAD clutch failure, NHTSA Complaint No. 11673211, describing a delay in propulsion followed by sudden power delivery. I am requesting that NHTSA review this condition as a potential safety defect involving ERAD clutch engagement and intermittent loss or delay of propulsion in Volvo XC90 T8 vehicles.

NHTSA ID 11761290 · filed Sep 1, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

5
reports

From owner reports, verbatim

The contact owns a 2017 Volvo XC90. The contact stated that while driving 70 MPH, the rear passenger’s side door suddenly unlocked and opened. The vehicle was pulled over to the side of the road, and the door was forcefully closed. The failure had occurred more than once while diving at various speeds. There were no warning lights illuminated. The contact stated that the failure had occurred while there was a passenger seated in the rear passenger’s side seat. The door was only securely closed by force. The vehicle was taken to the dealer, but the dealer had not inspected or diagnosed the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

NHTSA ID 11728212 · filed Mar 31, 2026

The exterior door handle stopped being able to open from the outside. This poses a serious safety risk; as well as an overall inconvenience for the driver. To get inside the vehicle, one must crawl through the passenger side to open the driver's side door from the inside.

NHTSA ID 11601276 · filed Jul 11, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

My car experienced a cracked front left control arm. It was not in an accident and the crack caused a creaking sound when conducting turns.

NHTSA ID 11609204 · filed Aug 18, 2024

The contact owns a 2017 Volvo XC90. The contact stated that while operating the vehicle, the air bag and check engine warning lights intermittently illuminated. Additionally, the message "Pullover Engine Overheating" was displayed. The vehicle was taken to the local dealer who diagnosed that failure was caused by the drain hose for the air conditioning leaking into the passenger’s side compartment due to a drain hose installation error during manufacturing. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V690000 (Equipment, Air Bags). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 92,000.

NHTSA ID 11455808 · filed Mar 9, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

The airbag sign comes on but nothing wrong with the car. This is third time it came on. Adaptive auto breaking switch does not work.

NHTSA ID 11473075 · filed Jul 9, 2022

The contact owns a 2017 Volvo XC90. The contact stated that while operating the vehicle, the air bag and check engine warning lights intermittently illuminated. Additionally, the message "Pullover Engine Overheating" was displayed. The vehicle was taken to the local dealer who diagnosed that failure was caused by the drain hose for the air conditioning leaking into the passenger’s side compartment due to a drain hose installation error during manufacturing. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V690000 (Equipment, Air Bags). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 92,000.

NHTSA ID 11455808 · filed Mar 9, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

Received a Suspension Service Required message on the gauge cluster. Online searching led to this from the NHTSA website: [XXX] I contest it is not accurate and it did not go far enough to protect consumers. Per the above, there is a logical condition in order to take advantage of the warranty which requires precisely 2 error codes to “prove” that the air suspension compressor needs to be replaced and can be covered under the warranty. My compressor fuse had blown per the bulletin. I replaced the fuse and the compressor started to work again. The error went away. I was still concerned of the safety of the vehicle (something caused the fuse to blow). I took it to the dealer to have them scan the codes to confirm the above warranty would cover the cost to replace the compressor - which by the way the entire intent of the warranty is to convey that the compressor is known to have a design defect. What this warranty is NOT is an exhaustive fault tree analysis to show all the causal paths that can lead to the root cause. However, because Volvo identifies one single logical fault path - I was not able to have my compressor covered under warranty. The reason the dealership gave me was that both error codes in the warranty would have had to come up in their scan in order to take advantage of it - and mine only showed 1 of the codes. Then I requested a quote and what was needed to fix the problem so that I could pay for it. Their quote was $1,088 for them to replace the air compressor and relay. Stop right there. That quote I received from Volvo was a clear cut and dry admission (from Volvo themselves) that only having received 1 error code is enough to justify the warranty - because one or both error codes leads to the same recommended replacement. Even still, I’m forced to pay for a known defective part that presents a safety issue. Not fair. This should have been a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11566797 · filed Jan 21, 2024

The 2017 Volvo xc90 hybrid regularly experiences these two issues when it is below freezing in Montana: 1) doors do not catch in the latch so they do not close and/or will fly open when turning. This occurs every time the temperature is below zero. 2) when below zero temperature occurs,

NHTSA ID 11523326 · filed May 22, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

There is a belt tensioning failure which means the belt doesn’t snug to your body or engage as you apply brakes. I contacted Volvo North America on 10/31 after visiting the dealer and have not heard back regarding this problem. There is a code which appeared regarding this problem which is why it was taken to the dealership Volvo of Lisle in Illinois. They estimate the cost to repair as approximately $4,000.00 They said the vehicle is out of warranty 5 years from first service date. We believe safety equipment as basic as seat belts are the manufacturers responsibility. This vehicle has never been involved in an accident and would appreciate your help. I can forward copies of the estimate to repair if you require them. Feel free to contact me

NHTSA ID 11628370 · filed Dec 2, 2024

WHEN THE VEHICLE COLLISION AVOIDANCE SYSTEM IS ACTIVATED, THE SEATBELT TENSIONS BECOME SO TIGHT HE CAN CAUSE INJURY.

NHTSA ID 11269902 · filed Oct 21, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHEEL JERKS LEFT/RIGHT WITH HARDER FORCE MAKING HANDLING AND STOPPING DIFFICULT. PROBLEMS TEMPORARILY RESOLVED WHEN VEHICLE STOPS BUT CAN RETURN WITHIN MINUTES. PROBLEM NOT PERSISTENT BUT FREQUENT ESPECIALLY AT HIGH SPEEDS 60+ MPH AND THE PROBLEM IS UNEXPECTED. PROBLEM OCCURS AT ABOUT 1.5 HOURS OF DRIVING, BUT CAN OCCUR AT LONGER INTERVALS. ONCE THE ISSUE STARTS IT GENERALLY CONTINUES UNTIL THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS

NHTSA ID 11341377 · filed Jul 24, 2020

TL* THE CONTACT OWNED A 2017 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED THE STEERING WHEEL TO SEIZE AND THE ELECTRONIC GAUGES TO SHUT OFF. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A POND. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DEEMED DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (WEAVER BROTHERS VOLVO, 4409 CAPITAL BLVD, RALEIGH, NC) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

NHTSA ID 11154562 · filed Nov 28, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are currently non-functional and can be made available for inspection upon request. The failure significantly impacted vehicle safety. The loss of turn signals made it impossible to properly indicate lane changes or turns to other drivers, increasing the risk of collisions. The failure of the windshield wipers created a serious hazard in adverse weather conditions, reducing visibility. Additionally, the loss of high beam headlights limited nighttime driving visibility. While daytime running lights and hazard lights remain functional, they are not sufficient substitutes for the failed systems. The problem has been consistent and reproducible. Each time the vehicle is operated, the same warning messages appear, including “Turn Indicator System Malfunction” and “Wiper Failure – Service Required,” and the affected systems do not respond. At this time, the issue has not yet been formally confirmed by a dealer or independent service center, but diagnostics codes (including communication-related fault codes) have been observed. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. However, based on the symptoms, the issue appears to involve a failure in the vehicle’s central electronic or communication control systems. Prior to the complete failure, warning signs were present. The Volvo On Call light remained on persistently, indicating a potential underlying electrical or module communication issue. This warning appeared before the loss of the turn signals, wipers, and high beams, suggesting a progressive system failure.

NHTSA ID 11725903 · filed Mar 20, 2026

The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the 12-volt Battery Charging Fault message and battery warning light illuminated. Additionally, the windshield wipers and turn signals were inoperable. The vehicle was taken to the dealer where it was diagnosed with battery failure. The dealer informed the contact that the battery software needed to be updated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. The consumer stated the problem was software updates which resolved all the problems, but wants to understand why the software update caused so many issues.

NHTSA ID 11481007 · filed Aug 24, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are currently non-functional and can be made available for inspection upon request. The failure significantly impacted vehicle safety. The loss of turn signals made it impossible to properly indicate lane changes or turns to other drivers, increasing the risk of collisions. The failure of the windshield wipers created a serious hazard in adverse weather conditions, reducing visibility. Additionally, the loss of high beam headlights limited nighttime driving visibility. While daytime running lights and hazard lights remain functional, they are not sufficient substitutes for the failed systems. The problem has been consistent and reproducible. Each time the vehicle is operated, the same warning messages appear, including “Turn Indicator System Malfunction” and “Wiper Failure – Service Required,” and the affected systems do not respond. At this time, the issue has not yet been formally confirmed by a dealer or independent service center, but diagnostics codes (including communication-related fault codes) have been observed. The vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. However, based on the symptoms, the issue appears to involve a failure in the vehicle’s central electronic or communication control systems. Prior to the complete failure, warning signs were present. The Volvo On Call light remained on persistently, indicating a potential underlying electrical or module communication issue. This warning appeared before the loss of the turn signals, wipers, and high beams, suggesting a progressive system failure.

NHTSA ID 11725903 · filed Mar 20, 2026

The contact owns a 2017 Volvo XC90. The contact stated that while driving at an undisclosed speed, the 12-volt Battery Charging Fault message and battery warning light illuminated. Additionally, the windshield wipers and turn signals were inoperable. The vehicle was taken to the dealer where it was diagnosed with battery failure. The dealer informed the contact that the battery software needed to be updated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000. The consumer stated the problem was software updates which resolved all the problems, but wants to understand why the software update caused so many issues.

NHTSA ID 11481007 · filed Aug 24, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .