2011 Lincoln Mkt

my power steering sensor fault light came on and it was recalled a while back & expired a few months ago unbeknownst to me.

NHTSA ID

11532942

Incident

Jul 14, 2023

The contact owns a 2011 Lincoln MKT. The contact stated while driving at an unknown speed, the steering wheel became firm. There was no warning light illuminated. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 197,000.

NHTSA ID

11526020

Incident

Jun 1, 2023

Mileage

197,000 mi

Car begin smoking out of the back took car to dealership car oil was low. Car dealership refilled oil and told me to come back after driving 1000 miles. Car began smoking again like it was going to catch on fire took car in was told the turbo boost failed. Dealership mention that the turbo boost was previously repaired and under warranty so they repaired it. Car started smoking again I took car to dealership to get an oil change and made them aware that the car was smoking bad again. I was informed that it takes a while for the oil to burn out of the exhaust. Two days later I when to the store to pick up my medication and once again the car began smoking and the smoke was comin into the car, the check engiene like came on and the oil light came on as I was driving. The car began to make ding sound and start stuttering like it was going to shut off. I tried to acclerator and the car was still going slow as I was driving on a busy street. I got the car home and the next day called to have it towed to dealership. 3/2/2023 Called the dealership because I have not heard from them and was informed that the turbo boost failed again.

NHTSA ID

11509944

Incident

Feb 24, 2023

Sometimes while starting the car, the power steering does not work and the car can barely be maneuvered out of a parking spot. Turning the car off and re-starting it fixes the problem however this happens about every other week. This has not happened while the car has been in motion thankfully as I’m sure this would cause an accident. The mileage this started was about 200,000 miles. There is a recall but apparently this car does not qualify for a free fix by the manufacturer. It is an expensive repair according to internet searches or vehicle owners with the same issues and reports that most people do not have the repair done due to the high cost.

NHTSA ID

11444977

Incident

Oct 1, 2021

Power steering assist fault error. The power steering stopped working.

NHTSA ID

11439705

Incident

Nov 7, 2021

The contact owns a 2011 Lincoln MKT. The contact stated that at start-up the power steering assist failed to operate as needed with the power steering assist message on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer and was informed that the vehicle was included in NHTSA Campaign Number: 15V340000 (Steering). The contact was referred to the dealer for assistance. The contact then had the vehicle towed to the dealer where he was informed that the recall had expired. The contact was able to drive the vehicle back to the dealer and the vehicle was repaired. The manufacturer was notified of the failure and informed him that his vehicle was not under recall. The vehicle was repaired. The failure mileage was approximately 84,000.

NHTSA ID

11430709

Incident

Aug 8, 2021

Mileage

84,000 mi

ON WEDNESDAY 4/7/21 MY CAR SHOWED A WARNING OF LOW OIL PRESSURE 1X FOR ABOUT 6 SECONDS. THE ENGINE LIGHT WAS ON AFTER THAT. TOOK IT TO A LOCAL TUFFY SHOP. BOTH TURBOS ARE BLOWN!! THE ENGINE LIGHT BRINGS UP EMISSION PROBLEM AND CATYLYTIC CONVERTER. NOTHING ABOUT ANY ENGINE ISSUES!! THE MECHANIC SAID THERE IS OIL SHOOTING INTO MY ENGINE!! I JUST GOT AN OIL CHANGE 3 WEEKS AGO, MY CARS OIL METER READS FINE. NO LOW OIL!!! THE CAR DRIVES FINE. NO INDICATION. NO OIL LEAK, BRAND NEW OIL PAN, OIL IS NOT LOW!! HOW IS THIS POSSIBLE?? THE CAR IS AS QUIET AS A CHURCH MOUSE. NO ENGINE KNOCKING, NO OVERHEATING NOTHING . THIS IS OBVIOUS A PROBLEM. WHY ISN'T THERE A RECALL ON THE TURBOS IF THEY KNOW THEY GO BAD???? WHAT IS THE INDICATOR??? I NEED HELP WITH A NEW ENGINE, I LOVE THIS CAR😭😭😭

NHTSA ID

11407277

Incident

Apr 9, 2021

Mileage

148,214 mi

VEHICLE HAS ORIGINAL 20" ALUMINUM WHEELS. THE CAR RIMS ARE SHOWING ADVANCED CORROSION AND DEEP PITTING OF THE CHROME NEAR THE WHEEL MOUNTING STUDS AND BETWEEN THE SPOKES. I SUSPECT GALVANIC CORROSION. WASHING AND WAXING WHEELS DOES NOT HELP.

NHTSA ID

11375700

Incident

Nov 21, 2020

Mileage

90,000 mi

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.