2016 Lincoln Mkt

The contact owns a 2016 Lincoln MKT. The contact received notification of NHTSA Campaign Number: 25V827000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side B-pillar trim had partially detached. Additionally, the contact stated that the rear-view camera was intermittently inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

NHTSA ID

11752342

Incident

Jul 23, 2026

Mileage

103,000 mi

The engine light continues to come on and the only reading it gives off is that the engine is running lean. Nothing seems to be smoking or wrong with the vehicle. It continues to drive well. Then the backup cameras started to go on a blink. It comes off and on intermittently sometimes on while driving forward and less frequently on when in reverse.

NHTSA ID

11702945

Incident

Aug 11, 2025

Panoramic sunroof shattered and it’s broken in pieces now; No longer just shattered I am on the phone with a George Hilliker from the Newark CarMax now. To my dismay there is nothing that can be done since this is not a mechanical defect. So at this point I am going to definitely cancel the extended CarMax care that I did sign up for him to help offset my cost for my deductible to deal with this damage. I would regret not turning around and returning the car on May 4 just because I heard the sound and had no idea what the consequences of that would turn into. I will also convey this in the survey request that I have received from Carmax. Taking this up any further would only cause me more frustration and money, But at this juncture I will definitely speak with a lawyer to see what my options are that way sinceI am now stuck with this vehicle. Granted had I known it had started breaking the glass on the third I would’ve returned it at any Carmax between Colorado and Delaware.

NHTSA ID

11417799

Incident

May 14, 2021

TL* THE CONTACT OWNS A 2016 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR A DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11350664

Incident

Mar 1, 2020

WHILE MAKING A TURN ONTO HIGHWAY MY ELECTRIC POWER STEERING COMPLETELY WENT OUT WITH CARS TURNING NEXT TO ME. IT YANKED THE WHEEL OUT OF MY HAND ALMOST CAUSING A CRASH. THEN A WINDOW APPEARS IN LY CAR SAYING YOUR STEERING HAS FAILED PULL OVER SAFELY . LITTLE LATE FOR THAT. AFTER GETTING CAR TO DEALER AND WAITING I SEARCHED AND FOUND ELECTRIC STEERING RECALL FROM 2015 SOME 400K CARS. THE SAME YEAR MINE WAS BUILT. DEALER SAYS NO BUT ITS THE SAME EXACT PROBLEM.

NHTSA ID

11231718

Incident

Jul 10, 2019

Mileage

90 mi

I HAVE OWNED THIS CAR FOR LESS THAN A YEAR AND THE MOONROOF HAS SHATTERED ON ME TWICE ALREADY. THE FRONT ONE TO BE EXACT, BOTH TIMES IT WAS RAINING BUT NORMAL RAIN, I LIVE IN NORTHEN CALIFORNIA. NO OBJECTS HIT MY CAR AND NO ACCIDENT. IT SOUNDS LIKE A LOUD GUNSHOT NEAR YOU AND ITS VERY SCARY I ALMOST CAUSED AN ACCIDENT BECAUSE I SWERVED TO NEXT LANE DUE TO BEING SCARED OF THE LOUD NOISE. FIRST TIME I WAS ON MY WAY TO RENO AND I HAD TO KEEP GOING BUT IT WAS HELL AND ONE OF THE WORST EXPERIENCE OF MY LIFE. PART OF THE GLASS FLEW OFF WITHIN MINUTES OF ME DRIVING SO RAIN GOT INTO MY CAR. I HAD TO TAPE A TARP DOWN WITH GORILLA TAPE TO GET TO A SAFE DESTINATION. THERE WAS GLASS INSIDE THE CAR AND MY LITTLE BROTHER GOT CUT ON HIS ARM, THIS GLASS IS THICK AND HEAVY! THE SECOND TIME WAS 8 MONTHS AFTER I HAD IT REPAIRED. RAINING AGAIN BUT THIS TIME I WAS AT A STOP LIGHT WHEN I HEARD THE GUNSHOT NOISE AND I IMMEDIATELY KNEW WHAT HAPPENED. I WAS SCARED BUT SO VERY UPSET THAT IT HAPPENED AGAIN JUST MONTHS APART. IT'S VERY UPSETTING THAT LINCOLN HAS NOT RECOGNIZED THIS AS A DEFECT ON THIS VEHICLE. I HAVE READ NUMEROUS BLOGS AS ON HERE THE SAME COMPLAINT FROM PEOPLE ALL OVER THE US THAT THIS HAS HAPPENED TO. IT'S SO UNSAFE TO DRIVE AND UPSETTING BECAUSE I REALLY LOVE THE VEHICLE OTHER THAN THAT HUGE DEFECT. ON TOP OF THAT THIS REPAIR IS COSTLY, GLASS ALONE IS $1400-1600 WITHOUT LABOR IN MY AREA. I HOPE THAT LINCOLN WILL SOON TAKE RESPONSIBILITY AND I PLAN TO KEEP FIGHTING THIS FIGHT AS I HAVE A FEELING THIS WILL CONTINUE TO HAPPEN. I FEEL SO UNSAFE DRIVING THIS VEHICLE NOW. I REALLY HOPE MORE PEOPLE COMPLAIN AND SPEAK UP.

NHTSA ID

11180980

Incident

Feb 14, 2019

Mileage

58,000 mi

REAR WINDOW SPONTANEOUSLY SHATTERED. DAYLIGHT HOURS, APPROXIMATELY 70 DEGREES FAHRENHEIT, DRY WEATHER CONDITIONS, PARKED IN SHADED AREA. DRIVER WALKED TO VEHICLE, SAT IN DRIVER SEAT, CLOSED DRIVER-SIDE DOOR, AND STARTED VEHICLE UNEVENTFULLY. LESS THAN ONE MINUTE LATER THE REAR WINDOW SPONTANEOUSLY SHATTERED. DRIVER CUT LEFT HAND ON BROKEN GLASS WHEN ATTEMPTING TO RETRIEVE PERSONAL BELONGINGS IN THE REAR COMPARTMENT.

NHTSA ID

11104438

Incident

Jun 23, 2018

Mileage

24,123 mi

WHILE TRAVELING ON A HIGHWAY, THE MOONROOF ON MY VEHICLE EXPLODED (SOUNDED LIKE A .38 GOING OFF). I IMMEDIATELY PULLED OVER TO SEE WHAT HAD HAPPENED (THINKING MAYBE IT WAS A BLOWN TIRE) ONLY TO FIND THAT THE MOONROOF HAD COMPLETELY SHATTERED (SEE ATTACHED PICTURES). I HAD TWO OTHER PEOPLE IN MY VEHICLE AT THE TIME. FORD KNOWS THAT THIS IS A FLAW AND WON'T RECALL THESE VEHICLES IN WHICH I BELIEVE SHOULD BE MANDATORY AS IT IS A HIGHLY DANGEROUS SAFETY ISSUE.

NHTSA ID

11075972

Incident

Feb 28, 2018

Mileage

64,000 mi

Powertrain Control Module (PCM) Reprogramming

NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E08 – Supplement #1 Certain 2016 – 2019 Model Year Lincoln MKT, 2016 Model Year MKS, and 2017 - 2020 Model Year Continental Vehicles with 3.7L Engines Powertrain Control Module (PCM) Reprogramming

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.