RoadVitals

2004 Ford Taurus Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
375
Latest Mar 13, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
49

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Ford Taurus, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

167
reports

From owner reports, verbatim

I WAS DRIVING DOWN A COUNTY ROAD GOING 50 MPH WHEN I TRIED TO BRAKE THE CAR KEPT ACCELERATING AND THE RPMS WERE HIGH. I TRIED TO BRAKE BUT IT WAS AS IF MY BRAKES WERE OUT BUT I KNOW THEY WERE FINE. I KEPT SPEEDING UP SO I HIT THE EMERGENCY BRAKE AND PUSHED BRAKE PUT IT IN NEITRAL BUT THE RPMS SEEMED TO GO HIGHER. I QUICKLY JUST PUT IT IN PARK WHILE STILL MOVING N RPMS HIGH. CSAR MADE A LOUD SOUND AND JERKED TO A STOP GAVE ME WHIP LASH THERE WAS NO CASRS ON THE ROAD I WAS IN THE COUNTRY. BUT AS I STOPPED I JUST PARKED TRYIUNG TO FIGURE OUT WHAT TO DO . WAS VERY SHAKEN UP SO I HAD TO PARK FOR AWHILE. AFTER ABOUT 30 MINUTES OF PARKING AND CALLING EVERYONE ABOUT MY NEAR DEATH EXPERIENCE I STARTED IT UP AND DROVE 10 MPH HOIME. HAD IT LOOKED AT BY A SELF EMPLOYED MECHANIC I KNOW.

NHTSA ID 11377836 · filed Dec 3, 2020

WHILE PULLING OUT OF MY DRIVEWAY AND TRYING TO PULL INTO AN ALLEY THAT LEADS THE MAIN ROAD; MY VEHICLES RPM WENT FROM JUST ABOVE IDLE TO ALMOST 4000. IT CAUSED ME TO FLY THROUGH A STOP SIGN, AS MY BRAKES WERE NOT WORKING. AFTER SOME TUGGING I WAS ABLE TO SHIFT IT INTO NEUTRAL AND GET IT TO A FULL STOP. I TURNED THE VEHICLE OFF, THEN BACK ON AGAIN, WHILE IN PARK THE RPMS WERE GRADUALLY INCREASING. I STEPPED ON THE GAS WHILE IN PARK, AND IT CORRECTED THE ISSUE. SECOND INCIDENT OCCURRED WHILE GOING FIFTY FIVE MPH DOWN A COUNTY ROAD. I TOOK MY FOOT OFF THE GAS AND THE RPMS CONTINUED INCREASING AGAIN. I GOT TO ALMOST SEVENTY MPH. I WAS ABLE TO SHIFT INTO NEUTRAL AGAIN . I CAME TO A FULL STOP IN THE MIDDLE OF THE ROAD AND RESTARTED THE VEHICLE. IT STARTED BACK UP WITHOUT INCIDENT. I WILL BE HAVING THE VEHICLE LOOKED AT FIRST THING MONDAY.

NHTSA ID 11196020 · filed Apr 13, 2019
All 167 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

44
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING COLUMN TUBE ASSEMBLY HOWEVER, THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11362300 · filed Oct 1, 2020

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE AND ATTEMPTING TO SHIFT, THE GEAR SHIFTER LOCKED IN THE PARK POSITION. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (DEACON JONES FORD-LINCOLN LOCATED AT 3301 MCLAIN STREET, GOLDSBORO, NC 27534 PHONE NUMBER 800-921-7994) WHO CONFIRMED THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THEIR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

NHTSA ID 11299088 · filed Jan 13, 2020
All 44 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

44
reports

From owner reports, verbatim

I WAS DRIVING DOWN A COUNTY ROAD GOING 50 MPH WHEN I TRIED TO BRAKE THE CAR KEPT ACCELERATING AND THE RPMS WERE HIGH. I TRIED TO BRAKE BUT IT WAS AS IF MY BRAKES WERE OUT BUT I KNOW THEY WERE FINE. I KEPT SPEEDING UP SO I HIT THE EMERGENCY BRAKE AND PUSHED BRAKE PUT IT IN NEITRAL BUT THE RPMS SEEMED TO GO HIGHER. I QUICKLY JUST PUT IT IN PARK WHILE STILL MOVING N RPMS HIGH. CSAR MADE A LOUD SOUND AND JERKED TO A STOP GAVE ME WHIP LASH THERE WAS NO CASRS ON THE ROAD I WAS IN THE COUNTRY. BUT AS I STOPPED I JUST PARKED TRYIUNG TO FIGURE OUT WHAT TO DO . WAS VERY SHAKEN UP SO I HAD TO PARK FOR AWHILE. AFTER ABOUT 30 MINUTES OF PARKING AND CALLING EVERYONE ABOUT MY NEAR DEATH EXPERIENCE I STARTED IT UP AND DROVE 10 MPH HOIME. HAD IT LOOKED AT BY A SELF EMPLOYED MECHANIC I KNOW.

NHTSA ID 11377836 · filed Dec 3, 2020

I HAVE ENGINE CODE P0430, I CHANGE ALL CONVERTERS, ALL 02 SENSORS STILL KEEP GETTING SAME CODE. MY GUESS IS UPPER INTAKE MANIFOLD, WHICH SHOULD LAST THE LIFE OF THE CAR. I CAN US A LITTLE HELP GETTING THE PART. THANK YOU

NHTSA ID 11229447 · filed Jul 4, 2019
All 44 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

29
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID 10652727 · filed Nov 5, 2014

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT HE DEACTIVATED THE CRUISE CONTROL WHILE DRIVING 55 MPH, BUT THE VEHICLE WOULD NOT DECELERATE. THERE WAS A CONSTANT INCREASE IN ENGINE RPMS UNTIL THE CONTACT APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE THROTTLE POSITION SENSOR WAS REPLACED. THE CONTACT EXAMINED THE VEHICLE THE FOLLOWING MORNING AND NOTICED THAT TRANSMISSION FLUID HAD LEAKED ONTO THE GROUND. THE FAILURE PERSISTED. THE CONTACT THEN DISCONNECTED THE CRUISE CONTROL CABLE AND THE FAILURE HAD NOT RECURRED SINCE. THE TRANSMISSION LEAK CONTINUED DESPITE NUMEROUS REPAIRS PERFORMED BY THE CONTACT AND AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 86,311. UPDATED 04/13/12 *BF THE CONSUMER STATED THE VEHICLE WOULD NOT DECELERATE NORMALLY. THERE WAS A HIGHER THAN NORMAL ENGINE RPM AND HE HAD TO USE HEAVIER THAN NORMAL BRAKING TO BOTH SLOW AND STOP THE VEHICLE. JUST PRIOR TO ARRIVING AT A SAFE PARKING AREA, THE IDLE RETURNED TO NORMAL. AFTER A BRIEF STOP, THE CONSUMER WENT BACK HOME. INITIALLY, THE IDLE WAS NORMAL, BUT THEN THE HIGH IDLE RETURNED. THE VEHICLE WA TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE THROTTLE POSITION SENSOR WAS REPLACED. THE CONSUMER EXAMINED THE VEHICLE THE NEXT DAY, WHERE HE NOTICED TRANSMISSION FLUID WAS LEAKING. THE TRANSMISSION DIPSTICK SHAFT AND DIPSTICK WAS EXTENDED ABOUT 3-4 INCHES ONTO THE GROUND. ALL FLUIDS APPEARED NORMAL AFTER INSPECTION WAS PERFORMED. THE CONSUMER REPLACED THE IAC AND RETURNED TO THE MECHANIC TO VERIFY PROPER INSTALLATION. THE CONSUMER THEN DISCONNECTED THE CRUISE CONTROL CABLE FROM THE THROTTLE BODY AS THE HIGH IDLE PERSISTED. THE TRANSMISSION LEAK CONTINUED DESPITE NUMEROUS REPAIRS PERFORMED BY THE CONSUMER AND THE AUTHORIZED DEALER. UPDATED 04/23/12

NHTSA ID 10452234 · filed Mar 19, 2012
All 29 reports naming transmission

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

29
reports

From owner reports, verbatim

I WAS DRIVING DOWN A COUNTY ROAD GOING 50 MPH WHEN I TRIED TO BRAKE THE CAR KEPT ACCELERATING AND THE RPMS WERE HIGH. I TRIED TO BRAKE BUT IT WAS AS IF MY BRAKES WERE OUT BUT I KNOW THEY WERE FINE. I KEPT SPEEDING UP SO I HIT THE EMERGENCY BRAKE AND PUSHED BRAKE PUT IT IN NEITRAL BUT THE RPMS SEEMED TO GO HIGHER. I QUICKLY JUST PUT IT IN PARK WHILE STILL MOVING N RPMS HIGH. CSAR MADE A LOUD SOUND AND JERKED TO A STOP GAVE ME WHIP LASH THERE WAS NO CASRS ON THE ROAD I WAS IN THE COUNTRY. BUT AS I STOPPED I JUST PARKED TRYIUNG TO FIGURE OUT WHAT TO DO . WAS VERY SHAKEN UP SO I HAD TO PARK FOR AWHILE. AFTER ABOUT 30 MINUTES OF PARKING AND CALLING EVERYONE ABOUT MY NEAR DEATH EXPERIENCE I STARTED IT UP AND DROVE 10 MPH HOIME. HAD IT LOOKED AT BY A SELF EMPLOYED MECHANIC I KNOW.

NHTSA ID 11377836 · filed Dec 3, 2020

REPORTED EARLIER TODAY UNDER CONFIRMATION #11252283 ABOUT TRYING TO MOVE THE GEARSHIFT FROM PARK INTO DRIVE SO CAR CAN BE DRIVEN. NOW GEARSHIFT STILL NOT WORKING AND REMAINING IN PARK BUT ALSO THE BRAKE LIGHTS AND HEADLIGHTS REFUSE TO SHUT OFF. THE BATTERY HAD TO BE DISCONNECTED SO THE BRAKE LIGHTS WOULDN'T DRAIN THE BATTERY DEAD. NOW THE MECHANIC IS SAYING THERE'S A RECALL ON THE BRAKE STOPLIGHT SWITCH ON THIS 2004 FORD TAURUS.

NHTSA ID 11252330 · filed Aug 29, 2019
All 29 reports naming brakes

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

27
reports

From owner reports, verbatim

ENTERED CARD IN THE MORNING AND THE FLOOR BOARD WAS INEXPLICABLY SOAKED. AFTER STARTING THE CAR, THE HEAT WAS WOULD ONLY WORK WHEN THE BLOWER WAS SET ON HIGH, THE FIRST THREE SETTINGS DIDN'T TURN ON AT ALL.

NHTSA ID 11162166 · filed Dec 18, 2018

AFTER EXITING THE HIGHWAY, BRAKING TO STOP A RED LIGHT, THE CAR PROCEEDED TO SLOWLY ACCELERATE ON ITS OWN. AFTER LETTING IT GO FOR A WHILE, IT TOPPED OUT AROUND 52MPH, AS IF THE CRUISE CONTROL WAS WORKING ON ITS OWN. I KEPT PRESSING OFF, BUT THAT WOULDN'T WORK. THE CAR STOPPED REVVING RPMS WHEN I PUT IT IN NEUTRAL.

NHTSA ID 11162165 · filed Dec 18, 2018
All 27 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

21
reports

From owner reports, verbatim

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger than other people that are normal sized. If I ever get into an accident and the airbags or seatbelt injure me I will be suing you for forcing me to use these dangerous for me things. ONE SIZE DOES NOT FIT ALL WHEN YOU ARE A GIANT, and your regulations make being in a car more deadly to me.

NHTSA ID 11724033 · filed Mar 13, 2026

On June 23, 2024 this 2004 Ford Taurus was in a front end collision at freeway speeds of 60 mph or higher. The driver airbag did not deploy and the driver died as a result of severe trauma to head and chest.

NHTSA ID 11602400 · filed Jul 15, 2024
All 21 reports naming airbags

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

17
reports

From owner reports, verbatim

DROVE CAR ABOUT 4 MILES. NO PROBLEMS. WHEN PARKED IT WAS SMOKING REAL BAD UNDER HOOD THEN CAUGHT ON FIRE. FIREMAN SAID IT WAS ELECTRICAL. IT GAVE NO WARNING. AS I LOOKED ON THIS WEBSITE I HAVE SEEN THAT I AM NOT THE ONLY PERSON THAT HAS HAD THIS HAPPEN. MY CAR IS TOTALED AND I AM WITHOUT A VEHICLE. NOW WHAT WILL FORD DO ABOUT THAT? I COULD HAVE BEEN KILLED. THANK GOD I WASN'T.

NHTSA ID 10730702 · filed Jun 26, 2015

WHEN IT GETS COLD OUTSIDE, THE DOOR LATCH BECOMES STUCK AND THE DOOR WILL NOT LATCH AND CLOSE PROPERLY AND THE DOOR FLIES OPEN. THE PASSENGER DOOR LATCH WILL DO THE SAME THING. SO YOU HAVE TO DRIVE HOLDING THE DOOR SHUT UNTIL THE DOOR LATCH/SENSOR DECIDES TO UNFREEZE. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU MAY THINK THE DOOR IS SHUT BECAUSE THE SENSOR LIGHT GOES OFF AND THEN YOU START TO DRIVE AND THE DOOR FLIES OPEN. IF YOU LOOK ONLINE, SEVERAL MODEL YEARS FROM 1997 AND UP OF THE TAURUS HAVE EXPERIENCED THE SAME THING AS WELL AS THE MERCURY SABLE AND A FEW OTHER OLDER FORD MODELS. I JUST READ ONLINE THAT THEY RECALLED 2010-2013 FOR DOOR LATCH ISSUES. PLEASE MAKE THEM EXTEND THE RECALL FOR OLDER FORD TAURUS BEFORE SOMEBODY DIES OR GETS SERIOUSLY INJURED. *TR

NHTSA ID 10679633 · filed Jan 29, 2015
All 17 reports naming body & structure

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

16
reports

From owner reports, verbatim

THE PROBLEM IS THE CRUISE CONTROL CABLE CAN COME A LOOSE FROM THE THROTTLE BODY WHEN THE ACCELERATOR IS PRESSED. WHEN THE DRIVER RELEASES THE ACCELERATOR, IF THE CRUISE CONTROL CABLE HAS COME LOOSE, THE FITTING AT THE END OF IT CAN GET JAMMED IN THE CAM THAT ROTATES THE THROTTLE PLATE, AND IT WON ALLOW THE THROTTLE TO CLOSE, CAUSING THE ENGINE RPM TO STAY HIGH. THIS CAN HAPPEN RANDOMLY. IT MAY HAPPEN WHILE DRIVING, AND IT CAN BE DUPLICATED WHEN THE CAR IS IN PARK. SEVERAL OTHER PEOPLE HAVE HAD THIS CONCERN. I "GOOGLED" THROTTLE STICKING ON 04 TAURUS, AND CAME BACK WITH SEVERAL HITS, INCLUDING SOME SHADETREE FIXES. I FEEL THIS SHOULD BE A RECALL AS IT CAN LEAD TO A CRASH IF THE BRAKES ARENT POWERFUL ENOUGH TO OVERCOME THE ENGINE'S POWER OUTPUT OR THE DRIVER DOESNT THINK TO TURN THE IGNITION OFF (OR THEY TURN THE KEY TOO FAR AND LOCK THE STEERING TOO) AND/OR ENGINE/TRANSMISSION DAMAGE.

NHTSA ID 11081519 · filed Mar 27, 2018

VEHICLE THROTTLE GOT STUCK, DAUGHTER WAS DRIVE HAD TO PUT CAR IN NEUTRAL TO KICK THROTTLE DOWN, FOUND OUT THAT CRUISE CONTROL CABLE IS COMING OFF THROTTLE BODY AND JAMMING, BEEN HAPPENING MULTIPLE TIMES FOR LAST YEAR

NHTSA ID 10897156 · filed Aug 19, 2016
All 16 reports naming fuel system

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

13
reports

From owner reports, verbatim

GEARSHIFT STAYS IN "PARK". ONCE YOU PULL INTO A PARKING SPACE AND PARK VEHICLE, PUT GEARSHIFT IN PARK, TURN OFF IGNITION. . .NEXT TIME YOU START YOUR ENGINE THE GEARSHIFT STAYS IN PARK. V

NHTSA ID 11252283 · filed Aug 29, 2019

TAKATA POWER STEERING PUMP , IN MOTION WE KEEP REPLACING POWER STEERING OIL ,IT'S NOT LEAKING UT BUT CAN'T EVEN STEER THE CAR SO IT'S PARKED.

NHTSA ID 11072053 · filed Feb 10, 2018
All 13 reports naming steering

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHEN IT WOULD RAIN, WATER WOULD ACCUMULATE ON THE FRONT PASSENGER SIDE FLOORBOARD. THERE WAS NO VISIBLE DAMAGE TO THE SEALS OF THE WINDSHIELD YET, THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE FROM THE WINDSHIELD. THE DEALER ADVISED THAT THERE WAS A RECALL FOR THE 2002-2003 MODELS (NHTSA CAMPAIGN ID NUMBER: 03V087000-VISIBILITY: WINDSHIELD) BUT NOT FOR HIS PARTICULAR YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 01/11/2011*LJ THE CONSUMER STATED WATER ALSO DRIPPED ON THE BLOWER MOTOR WHICH COULD CAUSE A POSSIBLE FIRE. UPDATED 03/02/11

NHTSA ID 10359629 · filed Oct 8, 2010

TL* THE CONTACT OWNS A 2004 FORD TAURUS SE. WHILE DRIVING AT 45 MPH WITH THE REAR WINDOW DEFROSTER ACTIVATED, THE CONTACT SMELLED ELECTRICAL SMOKE AND FOUND THAT THE REAR WINDOW DEFROSTER WAS ON FIRE. THE DEFROSTER WAS SHUT OFF AND THE REAR WINDOW SHATTERED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE FAILURE WAS ONE OF A KIND AND ADVISED HIM TO REPLACE THE REAR WINDOW BEFORE ANY REPAIRS COULD BE MADE TO THE DEFROSTER UNIT. THE REAR DEFROST CONNECTOR WAS REPLACED ON JULY 16, 2010. UPDATED 09/27/10

NHTSA ID 10339472 · filed Jun 22, 2010
All 12 reports naming visibility

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

10
reports

From owner reports, verbatim

THE BRAKES ARE DANGEROUS AND THE WARNING LIGHTS STAY ON ALL THE TIME. THE UNDERCARRIAGE IS MESSED UP, I'VE HAD TO REPLACE SEVERAL FRONT TIRES DUE TO UNBALANCING ISSUES AND POPPING NOISES WHEN DRIVING STRAIGHT AND ON EVEN ROADS THAT HAVE GOTTEN WORSE. I HAD A BAD HEAD ON WRECK AND THE AIRBAGS DID NOT DEPLOY. I'M CONCERNED THEY WILL DEPLOY AT ANY MOMENT.

NHTSA ID 11291126 · filed Dec 24, 2019

I OWN A 2004 FORD TAURUS SEL STATION WAGON. THE PASSENGER FLOOR HAS RUSTED THROUGH. IT APPEARS THAT THE OVER TIME WATER HAS LEAKED IN THROUGH A FITTING WHERE CLIMATE CONTROL PIPES ENTER THROUGH THE FIREWALL. THE SUSPENSION MOUNT ON THE PASSENGER ALSO HAS A LOT OF RUST AND WILL PROBABLY FAIL IN THE NEXT YEAR OR SO. THIS SUSPENSION MOUNT IN THE SAME AREA WHERE THE WATER HAD BEEN SITTING DUE TO THE FIREWALL LEAKAGE. I LOOKED FOR ANY RECALLS FOR 2004 AND COULD NOT FIND ANY. I DID SEE A SIMILAR RECALL FOR OLDER TAURUS' FOR THIS SAME ISSUE. THIS CAR ONLY HAS 40,000 MILES AND HAS ALWAYS BEEN KEPT IN A GARGAGE, SCHEDULED MAINTENANCE HAS BEEN PERFORMED. NOT ABUSED IN ANY WAY. SINCE THIS IS AND WILL BECOME A SAFETY ISSUE, I WANTED TO GET YOUR OPINION. THIS IS CLEARLY A DESIGN DEFECT, ESPECIALLY SINCE OLD TAURUS' ARE HAVING THE SAME PROBLEM ON THE SAME BODY/CHASSIS. WE ARE THE SECOND OWNER OF THIS CAR, THE FIRST OWNERS WERE MY PARENTS SO WE KNOW THE VEHICLE HISTORY. WHAT ARE MY OPTIONS TO GET THIS PROBLEM FIXED BY FORD? I HAVE PHOTOS OF THE PROBLEMS. *TR

NHTSA ID 10640713 · filed Oct 2, 2014
All 10 reports naming suspension

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

10
reports

From owner reports, verbatim

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger than other people that are normal sized. If I ever get into an accident and the airbags or seatbelt injure me I will be suing you for forcing me to use these dangerous for me things. ONE SIZE DOES NOT FIT ALL WHEN YOU ARE A GIANT, and your regulations make being in a car more deadly to me.

NHTSA ID 11724033 · filed Mar 13, 2026

WHEN IT GETS COLD OUTSIDE, THE DOOR LATCH BECOMES STUCK AND THE DOOR WILL NOT LATCH AND CLOSE PROPERLY AND THE DOOR FLIES OPEN. THE PASSENGER DOOR LATCH WILL DO THE SAME THING. SO YOU HAVE TO DRIVE HOLDING THE DOOR SHUT UNTIL THE DOOR LATCH/SENSOR DECIDES TO UNFREEZE. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU MAY THINK THE DOOR IS SHUT BECAUSE THE SENSOR LIGHT GOES OFF AND THEN YOU START TO DRIVE AND THE DOOR FLIES OPEN. IF YOU LOOK ONLINE, SEVERAL MODEL YEARS FROM 1997 AND UP OF THE TAURUS HAVE EXPERIENCED THE SAME THING AS WELL AS THE MERCURY SABLE AND A FEW OTHER OLDER FORD MODELS. I JUST READ ONLINE THAT THEY RECALLED 2010-2013 FOR DOOR LATCH ISSUES. PLEASE MAKE THEM EXTEND THE RECALL FOR OLDER FORD TAURUS BEFORE SOMEBODY DIES OR GETS SERIOUSLY INJURED. *TR

NHTSA ID 10679633 · filed Jan 29, 2015
All 10 reports naming interior & seats

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

7
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2004 FORD TAURUS. THE VEHICLE HAS 2007 GOODYEAR ASSURANCE (NA) TIRES. WHILE DRIVING 70 MPH, THE CONTACT STATED THAT ONE OF THE TIRES HAD TREAD SEPARATION AND COULD NOT BE BALANCED. GOODYEAR ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER; HOWEVER, THE CONTACT STATED THAT THE DEALER LIED BY STATING THAT THE WHEEL WAS THE CAUSE OF THE FAILURE. HE TOOK THE VEHICLE TO TWO OTHER WHEEL SHOPS AND THEY STATED THAT THE FAILURE WAS NOT THE WHEEL, BUT THE TIRES. THE CURRENT MILEAGE WAS 88,100 AND FAILURE MILEAGE WAS 75,000. UPDATED 04/28/08. *LJ

NHTSA ID 10224217 · filed Apr 11, 2008

BELT IN TIRE SLIPPED OR LET GO. *JB

NHTSA ID 10170482 · filed Oct 11, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger than other people that are normal sized. If I ever get into an accident and the airbags or seatbelt injure me I will be suing you for forcing me to use these dangerous for me things. ONE SIZE DOES NOT FIT ALL WHEN YOU ARE A GIANT, and your regulations make being in a car more deadly to me.

NHTSA ID 11724033 · filed Mar 13, 2026

REAR SEAT BELTS HAVE NEVER RETRACTED BY THEMSELVES ON THIS VEHICLE. *TR

NHTSA ID 10681347 · filed Feb 4, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN THE PARK POSITION WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE STEERING COLUMN TUBE ASSEMBLY HOWEVER, THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11362300 · filed Oct 1, 2020

TL* THE CONTACT OWNS A 2004 FORD TAURUS. WHEN THE VEHICLE WAS STARTED AND WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE SHIFTED FROM THE PARK POSITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID 10785123 · filed Oct 21, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

5
reports

From owner reports, verbatim

TIRE LEAKING FROM A PIN HOLE IN THE METAL WHEELS INTERIOR. LEAK FOUND WHILE HAVING TIRES ROTATED.

NHTSA ID 10915662 · filed Oct 12, 2016

WHEN IT HAS SNOW OR SLUSH ON ROADWAY, I LOOSE MY BRAKING ABILITY AND HAVE GONE THROUGH AN INTERSECTION BECAUSE I WAS UNAWARE OF THIS FAULT. I ALSO ASKED THE FORD DEALERSHIP WHERE I PURCHASED THIS VEHICLE ABOUT THIS AND THEY DIDN'T HAVE AN ANSWER. I ALSO ASKED MY LOCAL FORD DEALERSHIP AND THEY ALSO DIDN'T HAVE AN ANSWER. NEITHER RESEARCHED THIS AS TO MY KNOWLEDGE. THIS COULD HAVE DISASTROUS RESULTS IF TRAFFIC WAS HEAVY. THIS IS PRIMARILY IN THE WINTER WHEN SNOW/SLUSH IS ON ROADWAYS AND TEMPERATURE WOULD BE AROUND FREEZING. IT HAPPENS WITH LOW MILEAGE 10-12 MILES AT THE MOST. *TR

NHTSA ID 10211302 · filed Dec 10, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

DT: DRIVER'S SEAT CAUGHT ON FIRE ON AUGUST 3, 2005. THERE WAS A POLICE OFFICER THAT PUT THE FIRE OUT. THE CONSUMER CONTACTED THE DEALER AND WANTED THE CONSUMER TO PAY FOR REPAIRING THE SEAT. *AK *SC *JB

NHTSA ID 10131881 · filed Sep 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

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