SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 Toyota Sequoia
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 379 NHTSA owner-reported complaints for the 2004 Toyota Sequoia, most frequently naming the driver assistance, brakes and body & structure categories. 9 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 167 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2015 | 3 | 272 |
| Oct 2015 | 3 | 275 |
| Nov 2015 | 2 | 277 |
| Dec 2015 | 4 | 281 |
| Mar 2016 | 3 | 284 |
| Apr 2016 | 1 | 285 |
| May 2016 | 3 | 288 |
| Jun 2016 | 2 | 290 |
| Jul 2016 | 4 | 294 |
| Aug 2016 | 2 | 296 |
| Oct 2016 | 1 | 297 |
| Nov 2016 | 1 | 298 |
| Dec 2016 | 2 | 300 |
| Feb 2017 | 2 | 302 |
| Mar 2017 | 2 | 304 |
| Apr 2017 | 2 | 306 |
| May 2017 | 1 | 307 |
| Jun 2017 | 1 | 308 |
| Jul 2017 | 1 | 309 |
| Aug 2017 | 4 | 313 |
| Sep 2017 | 4 | 317 |
| Oct 2017 | 5 | 322 |
| Nov 2017 | 2 | 324 |
| Feb 2018 | 2 | 326 |
| Mar 2018 | 1 | 327 |
| May 2018 | 3 | 330 |
| Aug 2018 | 2 | 332 |
| Nov 2018 | 2 | 334 |
| Mar 2019 | 1 | 335 |
| Apr 2019 | 3 | 338 |
| May 2019 | 1 | 339 |
| Jun 2019 | 2 | 341 |
| Jul 2019 | 1 | 342 |
| Aug 2019 | 2 | 344 |
| Nov 2019 | 1 | 345 |
| Dec 2019 | 2 | 347 |
| Jan 2020 | 2 | 349 |
| Feb 2020 | 2 | 351 |
| Apr 2020 | 1 | 352 |
| May 2020 | 1 | 353 |
| Jul 2020 | 2 | 355 |
| Oct 2020 | 1 | 356 |
| Feb 2021 | 4 | 360 |
| Mar 2021 | 2 | 362 |
| Apr 2021 | 1 | 363 |
| May 2021 | 1 | 364 |
| Sep 2021 | 1 | 365 |
| Jan 2022 | 1 | 366 |
| Feb 2022 | 1 | 367 |
| Aug 2022 | 1 | 368 |
| Oct 2022 | 1 | 369 |
| Oct 2023 | 1 | 370 |
| Mar 2024 | 1 | 371 |
| Apr 2024 | 1 | 372 |
| May 2024 | 1 | 373 |
| Aug 2024 | 1 | 374 |
| Oct 2024 | 1 | 375 |
| Jul 2025 | 2 | 377 |
| May 2026 | 1 | 378 |
| Jul 2026 | 1 | 379 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance12323.9%
- Brakes10219.8%
- Body & structure7715.0%
- Suspension468.9%
- Other / unspecified407.8%
- Electrical346.6%
- Airbags244.7%
- Powertrain (other)163.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
LOWER BALL JOINT FAILURE
IN A LETTER DATED JANUARY 18, 2007, TOYOTA NOTIFIED NHTSA OF A SAFETY DEFECT IN MODEL YEAR (MY) 2004 THROUGH 2006 TOYOTA TUNDRA AND MY 2004 THROUGH 2007 TOYOTA SEQUOIA VEHICLES PRODUCED BETWEEN SEPTEMBER 15, 2003 AND NOVEMBER 17, 2006 (NHTSA RECALL NO. 07V-013). ACCORDING TO TOYOTA, ?IN THE FRONT SUSPENSION LOWER BALL JOINT ON THE SUBJECT VEHICLES, DUE TO POSSIBLE IMPROPER FINISHING OF THE BALL JOINT, SUCH AS THE ASPECT OF THE BALL STUD SURFACE, SOME BALL JOINTS MAY EXPERIENCE AN INCIDENTAL DETERIORATION OF THE INTERNAL LUBRICATION. THIS MAY CAUSE THE BALL JOINT TO WEAR AND LOOSEN PREMATURELY, WHICH COULD RESULT IN INCREASED STEERING EFFORT, REDUCED VEHICLE SELF-CENTERING, AND NOISE IN THE FRONT SUSPENSION. IN EXTREME CASES, IF THE VEHICLE IS CONTINUOUSLY OPERATED IN THIS CONDITION, THE LOWER BALL JOINT MAY SEPARATE FROM THE KNUCKLE AND COULD CAUSE LOSS OF VEHICLE CONTROL.?TOYOTA WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY TOYOTA DEALER FOR REPLACEMENT OF THE FRONT SUSPENSION LOWER BALL JOINTS. THIS ENGINEERING ANALYSIS HAS BEEN CLOSED, AS TOYOTA IS RECALLING THE AFFECTED VEHICLES.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Description of the Safety Crash/Informed Incident: Vehicle Information: 2004 Toyota Sequoia (VIN: [XXX]) Incident Date: [XXX] Location: [XXX] Police Agency: California Highway Patrol (Report #:[XXX]) Speed at Incident: Highway speeds (~65 MPH) Description of Defect/Failure: Structural mechanical failure leading to sudden, catastrophic wheel separation at highway speeds. Nine days prior to the incident, on [XXX], the vehicle underwent a comprehensive brake, rotor, and tire rotation service at a certified Toyota dealership (Toyota of Chula Vista, Work Order #[XXX]). While traveling on the interstate, the right rear passenger wheel assembly completely detached from the moving vehicle. As a result, the wheel flew off crossing several traffic lanes, traveling over a jersey wall on the freeway shoulder, landing into a nearby drainage ditch. The vehicle dropped onto the remaining brake/rotor assembly, generating extreme sparks, causing an immediate loss of braking pressure, and creating an imminent threat of a rollover or multi-vehicle fatal collision. Subsequent post-incident inspection on a maintenance lift revealed that all wheel studs on the right rear hub were completely sheared or stripped off. This indicates a severe technician failure to properly torque the wheel lug nuts to factory specifications during reassembly, or an un-diagnosed structural failure of the wheel mounting components following certified dealer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11747762
- Incident
- Jun 13, 2026
The contact owns a 2004 Toyota Sequoia. There was an abnormal rattling sound detected in the front area. The vehicle was shaking. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the frame was completely rusty and unsafe to drive. The vehicle was taken to the local dealer to have the frame checked, and it was determined there was minor rust detected. The vehicle was not repaired. The contact vehicle was taken to another local dealer, Crestmont Toyota Parts · Crestmont Toyota Service, 730 NJ-23 N, Pompton Plains, NJ 07444, who determined there was rust detected but was not repaired. The contact wrote a letter to the manufacturer. The failure mileage was approximately 198,000.
- NHTSA ID
- 11737255
- Incident
- Jan 1, 2017
- Mileage
- 198,000 mi
Rust! Frame completely rusted, even though the CRC was applied back in 2013.
- NHTSA ID
- 11676855
- Incident
- Jul 28, 2025
The contact owns a 2004 Toyota Sequoia. The contact stated that while completing an inspection and emissions test on the vehicle, the mechanic informed the contact that there was severe rust on the rear subframe of the vehicle, near the control arm, and several other areas on the subframe. The contact stated that there were several holes on the subframe caused by the extreme rust. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 203,000.
- NHTSA ID
- 11674182
- Incident
- Jul 2, 2025
- Mileage
- 203,000 mi
See attached document for complaint.
- NHTSA ID
- 11617958
- Incident
- Sep 19, 2024
See attached document for complaint.
- NHTSA ID
- 11611616
- Incident
- Aug 21, 2024
The contact owns a 2004 Toyota Sequoia. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the check brakes and a traction control warning lights illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. When Toyota issued a recall for the braking issue, the contact did not receive notices, so the contact called them and was told it was a few selected 2004 Toyota Sequoia recalled for those who had complained but, it was not broadcasted like that. The contact had taken the vehicle to a local dealer, but the vehicle was not yet diagnosed. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 07E023000 (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.
- NHTSA ID
- 11588514
- Incident
- Mar 14, 2022
- Mileage
- 143,000 mi
Frame is rotting out
- NHTSA ID
- 11582378
- Incident
- Feb 8, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2022 | 1 | 2 | 0 | — |
| 2021 | 4 | 2 | 0 | — |
| 2020 | 4 | 2 | 0 | — |
| 2019 | 7 | 6 | 0 | — |
| 2018 | 20 | 5 | 0 | 48.6 |
| 2017 | 7 | 3 | 1 | — |
| 2016 | 10 | 3 | 1 | 43.7 |
| 2015 | 9 | 3 | 1 | — |
| 2014 | 17 | 3 | 1 | 48.6 |
| 2013 | 12 | 3 | 1 | 51.6 |
| 2012 | 20 | 4 | 1 | 49.1 |
| 2011 | 17 | 7 | 0 | 53.5 |
| 2010 | 31 | 10 | 0 | 57.8 |
| 2009 | 6 | 9 | 0 | — |
| 2008 | 66 | 9 | 0 | 52.0 |
| 2007 | 136 | 9 | 2 | 56.6 |
| 2006 | 202 | 10 | 2 | 53.6 |
| 2005 | 352 | 11 | 4 | 55.9 |
| 2004Viewing | 379 | 9 | 4 | 58.8 |
| 2003 | 563 | 7 | 5 | 56.9 |
| 2002 | 666 | 8 | 4 | 57.6 |
| 2001 | 530 | 3 | 1 | 51.1 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.