2019 Toyota Sequoia

Third row seatbelts broke. They came undone from where they are bolted to the bottom of the car. My children were in their car seats anchored by the seatbelts when these broke when the vehicle was moving and they flew sideways. Looks like poor products were used to secure the seatbelt, there are signs of product disintegration and rust coloring on belt where they occurred.

NHTSA ID

11733603

Incident

Apr 23, 2026

Parking brake requires continual adjustment. Brake becomes non functional when brakes are hot and then park on a hill. Examples would include pulling our boat and going to the boat ramp off the highway. Parking brakes loses any ability to hold the vehicle.

NHTSA ID

11675254

Incident

Jun 20, 2025

Fuel filler door hinge and pin does not work properly. The hinge, door, and pin are bent. This prohibits 1) opening the door, 2) filling the gas tank, and 3) the door from closing properly. The spacing around the door is not equal and is askew, tilted to the bottom right and dips inward. Toyota seems to have used this design on other models, eg Camry, Sienna, etc. I located a NHTSA Customer Support Bulletin for those models with a similar fuel filler door hinge and pin design; however, I was not able to not locate one for a 2019 Toyota Sequoia. Your website does not allow video uploads, so 3 photos are attached: 1) widest point the door will open with assistance, 2) widest door will open without assistance, and 3) the door closed. Please look into this matter. Please 1) provide replacement for current owners, and 2) send feedback to Toyota to engineer a better option for future vehicles. Many thanks,

NHTSA ID

11670121

Incident

Jun 29, 2025

My 2019 Toyota Sequoia Platinum with air suspension is leaning to the left. The driver rear measured from the center of the tire hub to the bottom of the fender is 1and 1/8 inch lower than the passenger rear. There was a similar Toyota T-SB-0179-17 with a similar issue that was issued for 2013-2016 Toyota Sequoia Platinum vehicles with air suspension. Please look into this and potentially extend the previous TSB or issue a new one to solve this issue. Thank you.

NHTSA ID

11586120

Incident

Apr 30, 2024

I took my 2019 Sequoia to Toyota of Knoxville for scheduled maintenance and was told the boots on my rack of my power steering has a leak and needs to be repaired for the cost of $2000. My Sequoia has 84,308 miles and I was told this was caused by "normal wear and tear." When I started looking into it I found a recall for 2008-2022 Sequoias with the exact same issue as mine (Toyota Recall 21TB10 or 21TA10) issued on November 22, 2021, but was told that despite my car having the same issue that it was not covered by the recall and I would have to pay for repairs to-of-pocket. Upon further research, the number one cause for leaks in power steering is age and use, again, my Sequoia is a 2019 with 84,308 miles, so neither would apply.

NHTSA ID

11542145

Incident

Aug 30, 2023

ON FEBRUARY 23RD, 2021, WHILE DRIVING APPROXIMATELY 60 MILES PER HOUR ON I-40, THE MOON ROOF ON MY 2019 TOYOTA SEQUOIA INEXPLICABLY EXPLODED. IT WAS WELL BEFORE RUSH HOUR AND THERE WAS NO TRAFFIC TO SEND DEBRIS TOWARDS ME. NOTHING HIT ME. THE GLASS EXPLODED OUTWARD. THERE WAS NO OTHER DAMAGE TO THE ROOF OF MY VEHICLE.

NHTSA ID

11398306

Incident

Feb 23, 2021

Mileage

22,300 mi

THIS COMMUNICATION IS IN REFERENCE TO A KNOWN FUEL PUMP PROBLEM FOR WHICH WE RECEIVED AN INTERIM NOTICE OF RECALL SOME TIME PRIOR TO 5/7/2020 (EXACT DATE UNKNOWN DUE TO COVID SHUT DOWN DELAYS). THERE IS STILL NO REMEDY/REPLACEMENT PART AVAILABLE. TOYOTA CUSTOMER SERVICE TIER 2 SUPPORT HAS SUGGESTED THAT I REACH OUT THROUGH NHTSA FOR ASSISTANCE IN EXPEDITING A SOLUTION THROUGH TOYOTA MANAGEMENT. THE REASON THIS IS SO CRITICAL IS THAT THIS VEHICLE IS PART OF AN EMERGENCY SERVICES FLEET OWNED BY DOWNSTREAM CASINO RESORT, AN ENTERPRISE OF THE QUAPAW NATION (TRIBAL). IT IS A SPECIALTY VEHICLE WHICH CARRIES LAW ENFORCEMENT PERSONNEL AND CANINE OFFICERS TO AND FROM MULTIPLE TRIBAL ENTERPRISES AND OTHER LOCATIONS AS REQUESTED BY OTHER LAW ENFORCEMENT AGENCIES. PERIODICALLY TRAVEL OCCURS AT HIGH RATES OF SPEED AND OVER LONG DISTANCES, UP TO 400 MILES. RELIABILITY OF THE VEHICLE IS CRITICAL TO THE LIVES OF THOSE IN IT, THOSE THEY SERVE, AS WELL AS THOSE THEY COULD POTENTIALLY BE TRAVELING TO ASSIST. IF THIS KNOWN DEFECTIVE PART FAILS DURING ONE OF THOSE PROCESSES IT COULD BE CATASTROPHIC. WE PURCHASED THESE VEHICLES NEW FROM A MANUFACTURER WE BELIEVED COULD SERVE THE RELIABILITY NEEDS OF OUR FLEET. WHILE WE UNDERSTAND THAT THERE ARE ALWAYS UNKNOWN POSSIBILITIES, WE ARE DISAPPOINTED THAT A REMEDY IS STILL NOT AVAILABLE, AND WE HAVE BEEN UNABLE TO OBTAIN A COMMITMENT FOR AN EXPEDITED REMEDY TO, WHAT FOR US, IS A CRITICAL CONCERN. AGAIN, AS SUGGESTED, BY TOYOTA CUSTOMER SUPPORT, WE ARE REQUESTING ASSISTANCE IN PUSHING FOR AN EXPEDITED REMEDY. THANK YOU, [XXX], RISK MANAGER, DOWNSTREAM CASINO RESORT - AN ENTERPRISE OF THE QUAPAW NATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ID

11329523

Incident

May 7, 2020

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.